Epson EX5260 Pro User Manual

Epson EX5260 Pro User Manual

Wireless xga 3lcd projector
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EX5260/Pro EX9210/Pro EX9220/
VS250/VS350/VS355 User's Guide

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Summary of Contents for Epson EX5260 Pro

  • Page 1 EX5260/Pro EX9210/Pro EX9220/ VS250/VS350/VS355 User's Guide...
  • Page 3: Table Of Contents

    Contents EX5260/Pro EX9210/Pro EX9220/VS250/VS350/VS355 User's Guide ............9 Introduction to Your Projector ......................... 10 Projector Features..........................10 Product Box Contents........................11 Additional Components ........................ 13 Additional Projector Software and Manuals ................... 14 Optional Equipment and Replacement Parts................. 15 Warranty and Registration Information ..................15 Notations Used in the Documentation ....................
  • Page 4 Connecting to a Component Video Source ................39 Connecting to a Composite Video Source ................41 Connecting to a Video Source for Sound .................. 42 Connecting to External USB Devices .................... 42 USB Device Projection......................43 Connecting a USB Device or Camera to the Projector.............. 43 Selecting the Connected USB Source ..................
  • Page 5 Selecting the Language for the Projector Menus................76 Adjusting the Image Height ........................ 77 Image Shape............................78 Correcting Image Shape with the Horizontal Keystone Slider ............78 Correcting Image Shape with the Keystone Buttons..............79 Correcting Image Shape with Quick Corner .................. 82 Resizing the Image..........................
  • Page 6 Password Security Types ......................107 Setting a Password ......................... 107 Selecting Password Security Types..................109 Entering a Password to Use the Projector................110 Saving a User's Logo Image to Display................... 111 Locking the Projector's Buttons ....................113 Unlocking the Projector's Buttons ................... 114 Installing a Security Cable ......................
  • Page 7 Air Filter and Vent Maintenance ....................154 Cleaning the Air Filter and Vents..................... 155 Replacing the Air Filter......................155 Projector Lamp Maintenance....................... 157 Replacing the Lamp ........................ 158 Resetting the Lamp Timer....................... 162 Replacing the Remote Control Batteries ..................163 Transporting the Projector........................
  • Page 8 Solutions When the Image Contains Static During Network Projection ........183 Solutions When Network Alert E-Mails are Not Received............184 Where to Get Help..........................184 Technical Specifications ........................186 General Projector Specifications ...................... 186 Projector Lamp Specifications......................189 Remote Control Specifications ......................190 Projector Dimension Specifications....................
  • Page 9: Ex5260/Pro Ex9210/Pro Ex9220/Vs250/Vs350/Vs355 User's Guide

    EX5260/Pro EX9210/Pro EX9220/VS250/VS350/VS355 User's Guide Welcome to the EX5260/Pro EX9210/Pro EX9220/VS250/VS350/VS355 User's Guide. For a printable PDF copy of this guide, click here.
  • Page 10: Introduction To Your Projector

    Introduction to Your Projector Refer to these sections to learn more about your projector and this manual. Projector Features Notations Used in the Documentation Where to Go for Additional Information Projector Part Locations Projector Features Your projector includes these special features: Bright, high-resolution projection system •...
  • Page 11: Product Box Contents

    • Automatic vertical keystone correction and innovative horizontal keystone correction slider for flexible projector placement • Epson's Instant Off and Direct Power On features for quick setup and shut down • Built-in closed captioning decoder (composite NTSC input signal only) Note: The EX3260 is shown in most illustrations in this manual, unless noted otherwise.
  • Page 12 Make sure your projector boxes included all of these parts: Projector Remote control Remote control batteries (two AA alkaline) Power cord VGA computer cable USB cable (EX5260/Pro EX9210/Pro EX9220) Carrying case (EX5260/Pro EX9210/Pro EX9220) Wireless LAN module (EX5260/Pro EX9210) Wireless LAN module cover (EX5260/Pro EX9210/VS250/VS350/VS355) Projector documentation CD...
  • Page 13: Additional Components

    This allows you to mirror your smartphone or tablet screens, watch movies, and more. Contact your device manufacturer for compatible adapter options. Unless listed as available from Epson in this table, see your local computer or electronics dealer for purchase information.
  • Page 14: Additional Projector Software And Manuals

    You can install the projector software programs listed here and view their manuals for instructions on using them. Note: If you still need help after checking this manual and the sources listed here, you can use the Epson PrivateLine Support service to get help fast. For details, see "Where to Get Help". Projector software Manual...
  • Page 15: Optional Equipment And Replacement Parts

    In addition, Epson offers free Extra Care Road Service. In the unlikely event of an equipment failure, you won’t have to wait for your unit to be repaired. Instead, Epson will ship you a replacement unit anywhere in the United States, Canada, or Puerto Rico. See the Extra Care Road Service brochure for details.
  • Page 16: Notations Used In The Documentation

    • If you still need help after checking this manual and any other sources listed here, you can use the Epson PrivateLine Support service to get help fast. For details, see "Where to Get Help". Parent topic:...
  • Page 17: Projector Parts - Front/Top

    Projector Parts - Front/Top Exhaust vent A/V Mute slide lever Foot release lever Lens cover Front adjustable foot Lens Remote control receiver Horizontal keystone slider Air filter/intake vent Air filter cover Kensington security lock slot Control panel Zoom ring (EX5260/Pro EX9210/Pro EX9220/VS350/VS355)
  • Page 18: Projector Parts - Rear

    Focus ring Lamp cover Parent topic: Projector Part Locations Projector Parts - Rear EX5260/VS250/VS350/VS355 Pro EX9210/Pro EX9220 AC input Wireless LAN module cover screw (EX5260/Pro EX9210/VS250/VS350/VS355) Audio ports Video port...
  • Page 19: Projector Parts - Base

    Remote receiver Speaker HDMI port (EX5260/VS250/VS350/VS355); HDMI1 and HDMI2/MHL ports (Pro EX9210/Pro EX9220) Computer port USB-B port USB-A port Parent topic: Projector Part Locations Projector Parts - Base...
  • Page 20: Projector Parts - Control Panel

    Ceiling mount holes (3) Security cable attachment point Rear feet Front adjustable foot Parent topic: Projector Part Locations Projector Parts - Control Panel VS250...
  • Page 21 EX5260/Pro EX9210/VS350/VS355 Pro EX9220 Source Search button (searches for connected video sources) Enter button (selects options)
  • Page 22 Vertical keystone adjustment buttons (displays the adjustment screen and adjusts screen shape) and arrow buttons Esc button (cancels/exits functions) Volume buttons (adjust speaker volume; EX5260/Pro EX9210/Pro EX9220VS350/VS355), horizontal keystone adjustment buttons, and arrow buttons Menu button (accesses projector menu system) Home button (displays Home screen) Power button Status lights...
  • Page 23: Projector Parts - Remote Control

    Projector Parts - Remote Control Power button...
  • Page 24 Computer button (cycles through connected computer sources) HDMI/Video button (cycles through connected HDMI/video sources) Numeric buttons (enter numbers) Auto button (automatically adjusts position, tracking, and sync settings when projecting from a computer using a VGA cable) Aspect button (selects the image aspect ratio) Num button (when held down, switches numeric buttons to number function) Menu button (accesses projector menu system) Arrow buttons (move through on-screen options and control wireless mouse functions)
  • Page 25 Parent topic: Projector Part Locations...
  • Page 26: Setting Up The Projector

    Setting Up the Projector Follow the instructions in these sections to set up your projector for use. Projector Placement Projector Connections Installing Batteries in the Remote Control Opening the Lens Cover Projector Placement You can place the projector on almost any flat surface to project an image. You can also install the projector in a ceiling mount if you want to use it in a fixed location.
  • Page 27 Rear Front Ceiling Rear Ceiling Wherever you set up the projector, make sure to position it squarely in front of the center of the screen, not at an angle, if possible. If you project from the ceiling or from the rear, be sure to select the correct Projection option in the projector's menu system.
  • Page 28: Projection Distance

    Related references Projector Setup Settings - Extended Menu Projection Distance The distance at which you place the projector from the screen determines the approximate size of the image. The image size increases the farther the projector is from the screen, but can vary depending on the zoom factor, aspect ratio, and other settings.
  • Page 29 VS250 4:3 Aspect Ratio Image or Screen Screen or image size Projection distance (1) Offset from lens center (2) Wide to Tele 50 inches 58 to 79 inches –3.3 inches (–8 cm) (147 to 200 cm) 80 inches 93 to 126 inches –5.2 inches (–13 cm) (237 to 321 cm) 100 inches...
  • Page 30 VS355 16:10 Aspect Ratio Image or Screen Screen or image size Projection distance (1) Offset from lens center (2) Wide to Tele 50 inches 55 to 66 inches –2.4 inch (–6 cm) (139 to 168 cm) 80 inches 88 to 106 inches –3.8 inches (–10 cm) (225 to 270 cm) 100 inches...
  • Page 31: Projector Connections

    Projector Connections See these sections to connect the projector to a variety of projection sources. Caution: If you will use the projector at altitudes above 4921 feet (1500 m), turn on High Altitude Mode to ensure the projector's internal temperature is regulated properly. Connecting to Computer Sources Connecting to Video Sources Connecting to External USB Devices...
  • Page 32 • Windows 10/Windows 8.x: Click EPSON_PJ_UD when it appears on the desktop, then select Run EMP_UDSE.EXE in the dialog box that appears to install the Epson USB Display software. • Windows 7/Windows Vista: Select Run EMP_UDSE.EXE in the dialog box that appears to install the Epson USB Display software.
  • Page 33: Connecting To A Computer For Vga Video

    The projector displays the image from your computer's desktop and outputs sound, if your presentation contains audio. Parent topic: Connecting to Computer Sources Connecting to a Computer for VGA Video You can connect the projector to your computer using a VGA computer cable. Note: To connect a Mac that includes only a Mini DisplayPort, Thunderbolt port, or Mini-DVI port for video output, you need to obtain an adapter that allows you to connect to the projector's VGA video port.
  • Page 34: Connecting To A Computer For Hdmi Video And Audio

    Pro EX9210/Pro EX9220 4. Tighten the screws on the VGA connector. Parent topic: Connecting to Computer Sources Related tasks Connecting to a Computer for Sound Connecting to a Computer for HDMI Video and Audio If your computer has an HDMI port, you can connect it to the projector using an optional HDMI cable. Note: To connect a Mac that includes only a Mini DisplayPort, Thunderbolt port, or Mini-DVI port for video output, you need to obtain an adapter that allows you to connect to the projector's HDMI port.
  • Page 35: Connecting To A Computer For Usb Mouse Control

    2. Connect the other end to the projector's HDMI port. EX5260/VS250/VS350/VS355 Pro EX9210/Pro EX9220 Note: The projector converts the digital audio signal sent from your computer into a mono analog signal for the internal speaker. Parent topic: Connecting to Computer Sources Connecting to a Computer for USB Mouse Control If you connected your computer to a Computer, USB-B, or HDMI port on the projector, you can set up the remote control to act as a wireless mouse.
  • Page 36: Connecting To A Computer For Sound

    1. Connect the USB cable to your projector's USB-B port. EX5260/VS250/VS350/VS355 Pro EX9210/Pro EX9220 2. Connect the other end to any available USB port on your computer. 3. If necessary, configure your computer to work with an external USB mouse. See your computer documentation for details.
  • Page 37: Connecting To Video Sources

    1. Connect the audio cable to your laptop's headphone or audio-out jack, or your desktop's speaker or audio-out port. 2. Connect the other end to the projector's Audio ports. EX5260/VS250/VS350/VS355 Pro EX9210/Pro EX9220 Parent topic: Connecting to Computer Sources Connecting to Video Sources Follow the instructions in these sections to connect video devices to the projector.
  • Page 38: Connecting To An Hdmi Video Source

    Connecting to a Composite Video Source Connecting to a Video Source for Sound Parent topic: Projector Connections Connecting to an HDMI Video Source If your video source has an HDMI port, you can connect it to the projector using an optional HDMI cable. The HDMI connection provides the best image quality.
  • Page 39: Connecting To An Mhl-Compatible Device

    Parent topic: Connecting to Video Sources Connecting to an MHL-Compatible Device If you have an MHL-compatible smartphone or tablet, you can connect it to the projector using either an MHL cable or an HDMI cable with a device-compatible MHL adapter. If you have a device with a built-in MHL connector, plug it directly into the HDMI2/MHL port (Pro EX9210/Pro EX9220).
  • Page 40 2. Connect the VGA connector to the Computer port on the projector. EX5260/VS250/VS350/VS355 Pro EX9210/Pro EX9220 3. Tighten the screws on the VGA connector. If your image colors appear incorrect, you may need to change the Input Signal setting in the projector's Signal menu.
  • Page 41: Connecting To A Composite Video Source

    Connecting to a Composite Video Source If your video source has a composite video port, you can connect it to the projector using an optional RCA-style video or A/V cable. 1. Connect the cable with the yellow connector to your video source's yellow video output port. 2.
  • Page 42: Connecting To A Video Source For Sound

    Connecting to a Video Source for Sound You can play sound through the projector's speaker system if your video source has audio output ports. Connect the projector to the video source using an RCA audio cable. 1. Connect the audio cable to your video source's audio-out ports. 2.
  • Page 43: Usb Device Projection

    Connecting a USB Device or Camera to the Projector Selecting the Connected USB Source Disconnecting a USB Device or Camera From the Projector Parent topic: Projector Connections Related topics Projecting a PC Free Presentation USB Device Projection You can project images and other content without using a computer or video device by connecting any of these devices to your projector: •...
  • Page 44: Selecting The Connected Usb Source

    2. Connect the USB cable (or USB flash drive) to the projector's USB-A port. EX5260/VS250/VS350/VS355 Pro EX9210/Pro EX9220 Note: Do not connect a USB hub or a USB cable longer than 10 feet (3 m), or the device may not operate correctly.
  • Page 45: Disconnecting A Usb Device Or Camera From The Projector

    2. Press the USB button on the remote control. Parent topic: Connecting to External USB Devices Disconnecting a USB Device or Camera From the Projector When you finish presenting with a connected USB device or camera, you must prepare to disconnect the device from the projector.
  • Page 46 2. Insert the batteries with the + and – ends facing as shown. 3. Replace the battery cover and press it down until it clicks into place. Warning: Dispose of used batteries according to local regulations. Do not expose batteries to heat or flame.
  • Page 47: Opening The Lens Cover

    Opening the Lens Cover To open the projector's lens cover, slide the A/V Mute slide lever until it clicks into the open position. Parent topic: Setting Up the Projector...
  • Page 48: Using The Projector On A Network

    Additional Projector Software and Manuals Optional Equipment and Replacement Parts Installing the Wireless LAN Module To use the projector over a wireless network, install the Epson 802.11b/g/n wireless LAN module in the projector (EX5260/Pro EX9210/VS250/VS350/VS355). Do not install any other type of wireless module.
  • Page 49 Note: The wireless LAN module is not included with the VS250/VS350/VS355 and is optional. Note: You do not need the wireless LAN module for the Pro EX9220 since the wireless functionality is built-in. 1. Remove the wireless LAN module cover screw. 2.
  • Page 50: Using A Qr Code To Connect A Mobile Device

    After you select the wireless network settings for your projector, you can display a QR code on the screen and use it to connect a mobile device using the Epson iProjection app. Note: Make sure you have installed the latest version of Epson iProjection on your device. Visit epson.com/iprojection (U.S.) or...
  • Page 51 2. Select the Network menu and press Enter. 3. Select Network Configuration and press Enter.
  • Page 52 4. Select the Basic menu and press Enter. 5. Set the Display LAN Info setting to Text & QR Code. 6. Select Complete and follow the on-screen instructions to save your settings and exit the menus. 7. Do one of the following: •...
  • Page 53: Using Quick Wireless Connection (Windows)

    Then you can project your presentation and remove the key when you are done. Note: A USB flash drive is not included with your projector. 1. Create a Quick Wireless Connection USB Key with a USB flash drive and the Epson iProjection (Windows/Mac) software.
  • Page 54 Note: In Windows Vista, if you see the AutoPlay window, select Run MPPLaunch.exe, then select Allow on the next screen. 8. Follow the on-screen instructions to install the Epson iProjection (Windows/Mac) software. Note: If you see a Windows Firewall message, click Yes to disable the firewall. You need administrator authority to install the software.
  • Page 55: Selecting Wireless Network Settings Manually

    Selecting Wireless Network Settings Manually Before you can project from your wireless network, you must select the network settings for the projector using its menu system. 1. Turn on the projector. 2. Press the Menu button. 3. Select the Network menu and press Enter. 4.
  • Page 56 • Remote Password lets you enter a password up to 8 alphanumeric characters long for accessing the Remote or Basic Control screen in the Epson Web Control. (Default user name is EPSONREMOTE; default password is guest.) •...
  • Page 57 • Display LAN Info lets you select how the projector displays network information. You can select an option to display a QR code that lets you quickly connect your iOS or Android devices using the Epson iProjection app. Note: Use the displayed keyboard to enter the name, passwords and keyword. Press the arrow buttons on the remote control to highlight characters and press Enter to select them.
  • Page 58: Wireless Lan Menu Settings

    Wireless LAN Menu Settings Setting Options Description Connection Mode Quick Selects the type of wireless connection: Advanced Quick: lets you connect to multiple smartphones, tablets, or computers directly Advanced: lets you connect to multiple smartphones, tablets, or computers via a wireless network access point Search Access Point To Search View...
  • Page 59: Selecting Wireless Network Settings In Windows

    Setting Options Description SSID Display Selects whether to display the SSID on the network standby screen IP Address Display Selects whether to display the IP address on the network standby screen IPv6 Settings IPv6 Selects the IPv6 settings when you connect the projector to the Auto Configuration network using IPv6 Use Temporary Address...
  • Page 60: Setting Up Wireless Network Security

    Setting Up Wireless Network Security You can set up security for your projector to use on the wireless network. Set up one of the following security options to match the settings used on your network: • WPA/WPA2-PSK security (Advanced connection mode) •...
  • Page 61: Wireless Network Projection From A Mobile Device Or Windows Computer (Screen Mirroring)

    Wireless Network Projection from a Mobile Device or Windows Computer (Screen Mirroring) You can send images to your projector from mobile devices such as laptops, smartphones, and tablets using Miracast technology or from a Windows computer (Pro EX9220). If your device supports Miracast, you do not need to install any additional software.
  • Page 62 2. Select the Network menu and press Enter. 3. Set the Wireless Mode setting to Screen Mirroring On. 4. Select Screen Mirroring Settings and press Enter. 5. Select the Screen Mirroring Settings options as necessary. 6. When you finish selecting settings, select Set and follow the on-screen instructions to save your settings and exit the menus.
  • Page 63: Connecting For Screen Mirroring With Miracast

    Parent topic: Wireless Network Projection from a Mobile Device or Windows Computer (Screen Mirroring) Connecting for Screen Mirroring with Miracast If your mobile device supports Miracast, you can connect it to the projector wirelessly and project images and sound (Pro EX9220). 1.
  • Page 64: Setting Up Projector Network E-Mail Alerts

    3. Do one of the following: • Windows 10: Open Action Center and select Connect. • Windows 8.x: Select Devices > Project > Add a wireless display. 4. Select your projector's Display Name from the list. 5. If you see the PIN entry screen on your computer, enter the PIN code displayed on the Screen Mirroring standby screen or at the bottom right of the projected image.
  • Page 65: Network Projector E-Mail Alert Messages

    • The email address entered as the From setting • Epson Projector on the subject line • The name of the projector experiencing a problem • The IP address of the affected projector •...
  • Page 66: Setting Up Monitoring Using Snmp

    7. If you want this projector to receive broadcasted messages over the network, select the Others menu and turn on the Message Broadcasting setting. Administrators can broadcast messages over the network using Epson Projector Management (Windows only). 8. When you finish selecting settings, select Complete and follow the on-screen instructions to save...
  • Page 67: Controlling A Networked Projector Using A Web Browser

    Parent topic: Using the Projector on a Network Controlling a Networked Projector Using a Web Browser Once you have connected your projector to your network, you can select projector settings and control projection using a compatible web browser. This lets you access the projector remotely. Note: The web setup and control features support Microsoft Internet Explorer 9.0 or later, and Safari on networks that do not use a proxy server for connection.
  • Page 68 You see the Web Control screen. 4. To select projector menu settings, select Advanced to bring up a list of options. Note: You may need to log in to access some of the options on the Web Control screen. If you see a log in window, enter your user name and password.
  • Page 69 You see a screen like this: Power button control Select an HDMI port source Selects the USB Display source Selects the USB device source A/V Mute button control Freeze button control Page Up and Page Down button controls Displays a QR code Volume button controls...
  • Page 70 Selects the network source Selects the Screen Mirroring source (Pro EX9220) Selects the Computer port source Selects a Video port source Searches for connected sources 6. Select the icon corresponding to the projector function you want to control. Parent topic: Using the Projector on a Network Related references Projector Setup Settings - ECO Menu...
  • Page 71: Using Basic Projector Features

    Using Basic Projector Features Follow the instructions in these sections to use your projector's basic features. Turning On the Projector Turning Off the Projector Selecting the Language for the Projector Menus Adjusting the Image Height Image Shape Resizing the Image Focusing the Image Using the Focus Ring Remote Control Operation Selecting an Image Source...
  • Page 72 2. Connect the power cord to the projector's power inlet. 3. Plug the power cord into an electrical outlet. Note: With Direct Power On turned on, the projector turns on as soon as you plug it in. 4. Press the power button on the projector or the remote control to turn on the projector. The projector beeps and the Status light flashes blue as the projector warms up.
  • Page 73: Using The Home Screen

    • If the Home screen is displayed, select the source you want to project. Using the Home Screen Parent topic: Using Basic Projector Features Related tasks Selecting an Image Source Using the Home Screen You can select input sources and other frequently used options from the Home screen. 1.
  • Page 74: Turning Off The Projector

    Display the Help screen Display the projector's menus Select customizable menu options Depending on the projector, select to project two images from different image sources simultaneously or change the Power Consumption setting Correct the image shape Note: Your Home screen may look different from the illustration shown here. You can select the customizable menu options using the Custom Function 1 and Custom Function 2 settings in the Extended menu.
  • Page 75 2. Press the power button again. (To leave it on, press any other button.) The projector beeps twice, the lamp turns off, and the Status light turns off. Note: With Epson's Instant Off technology, there is no cool-down period so you can pack up the projector for transport right away (if necessary).
  • Page 76: Selecting The Language For The Projector Menus

    4. Close the projector's lens cover. Parent topic: Using Basic Projector Features Related references Projector Light Status Selecting the Language for the Projector Menus If you want to view the projector's menus and messages in another language, you can change the Language setting.
  • Page 77: Adjusting The Image Height

    3. Select the Extended menu and press Enter. 4. Select the Language setting and press Enter. 5. Select the language you want to use and press Enter. 6. Press Menu or Esc to exit the menus. Parent topic: Using Basic Projector Features Adjusting the Image Height If you are projecting from a table or other flat surface, and the image is too high or low, you can adjust the image height using the projector's adjustable feet.
  • Page 78: Image Shape

    The foot extends from the projector. 3. Release the lever to lock the foot. 4. If the image is tilted, rotate the rear feet to adjust their height. If the projected image is unevenly rectangular, you need to adjust the image shape. Parent topic: Using Basic Projector Features Image Shape...
  • Page 79: Correcting Image Shape With The Keystone Buttons

    Note: To provide the best possible image quality, adjust the projector's position to correct the image shape. If this isn't possible, use the horizontal keystone slider on the projector to correct the image shape. 1. Turn on the projector and display an image. Note: You can display a pattern to aid in adjusting the projected image using the Settings menu.
  • Page 80 2. Press one of these keystone buttons on the control panel to display the Keystone adjustment screen. 3. Press a keystone button on the projector's control panel to adjust the image shape.
  • Page 81 VS250 EX5260/Pro EX9210/Pro EX9220/VS350/VS355 Note: The horizontal keystone adjustment buttons are labeled Wide and Tele on the VS250. After correction, your image is slightly smaller. Note: If the projector is installed out of reach, you can also correct the image shape with the remote control using the H/V-Keystone settings in the projector menus.
  • Page 82: Correcting Image Shape With Quick Corner

    Parent topic: Image Shape Related references Projector Feature Settings - Settings Menu Correcting Image Shape with Quick Corner You can use the projector's Quick Corner setting to correct the shape and size of an image that is unevenly rectangular on all sides. Note: To provide the best possible image quality, adjust the projector's position to correct the image shape.
  • Page 83 3. Select the Settings menu and press Enter. 4. Select the Keystone setting and press Enter. 5. Select the Quick Corner setting and press Enter. Then press Enter again. You see the Quick Corner adjustment screen: 6. Use the arrow buttons on the projector or the remote control to select the corner of the image you want to adjust.
  • Page 84: Resizing The Image

    7. Press the arrow buttons to adjust the image shape as necessary. 8. When you are finished, press Esc. Parent topic: Image Shape Resizing the Image You can resize the image using the projector's zoom ring or the Wide and Tele buttons, depending on the projector model.
  • Page 85: Focusing The Image Using The Focus Ring

    EX5260/Pro EX9210/Pro EX9220/VS350/VS355 Parent topic: Using Basic Projector Features Focusing the Image Using the Focus Ring You can correct the focus using the focus ring. 1. Turn on the projector and display an image. Note: You can display a pattern to aid in adjusting the projected image using the Settings menu. Note: You can also display the pattern by pressing the User button on the remote control (if the test pattern is assigned to this button).
  • Page 86: Remote Control Operation

    EX5260/Pro EX9210/Pro EX9220/VS350/VS355 Parent topic: Using Basic Projector Features Remote Control Operation The remote control lets you control the projector from almost anywhere in the room. You can point it at the screen, or the front or back of the projector. Make sure that you aim the remote control at the projector's receivers within the distance and angles listed here.
  • Page 87: Using The Remote Control As A Wireless Mouse

    30° 19.7 feet (6 m) 15° Note: Avoid using the remote control in conditions with bright fluorescent lights or in direct sunlight, or the projector may not respond to commands. If you will not use the remote control for a long time, remove the batteries.
  • Page 88: Using The Remote Control As A Pointer

    4. Use the following buttons on the remote control to control your presentation: • To move through slides or pages, press the up or down Page buttons. • To move the cursor on the screen, use the arrow buttons. • To left-click, press the button once (press it twice to double-click).
  • Page 89: Selecting An Image Source

    1. Press the Pointer button on the remote control. 2. Use the arrow buttons on the remote control to move the pointer on the screen. 3. Press Esc to clear the pointer from the screen. Parent topic: Remote Control Operation Related references Projector Feature Settings - Settings Menu Selecting an Image Source...
  • Page 90 3. Do one of the following: • Press the Source Search button on the projector or remote control until you see the image from the source you want. • Press the button for the source you want on the remote control. Computer port sources Video, HDMI, and MHL (Pro EX9210/Pro EX9220) sources USB port sources (computer display and external devices)
  • Page 91: Projection Modes

    • Press the Home button on the remote control or projector and select your image source. Note: Your Home screen may look different from the illustration shown here. Parent topic: Using Basic Projector Features Projection Modes Depending on how you positioned the projector, you may need to change the projection mode so your images project correctly.
  • Page 92: Changing The Projection Mode Using The Remote Control

    Changing the Projection Mode Using the Remote Control You can change the projection mode to flip the image over top-to-bottom. 1. Turn on the projector and display an image. 2. Hold down the A/V Mute button on the remote control for five seconds. The image disappears briefly and reappears flipped top-to-bottom.
  • Page 93: Image Aspect Ratio

    3. Select the Extended menu and press Enter. 4. Select the Projection setting and press Enter. 5. Select a projection mode and press Enter. 6. Press Menu or Esc to exit the menus. Parent topic: Projection Modes Image Aspect Ratio The projector can display images in different width-to-height ratios called aspect ratios.
  • Page 94: Available Image Aspect Ratios

    2. Press the Aspect button on the remote control. The shape and size of the displayed image changes, and the name of the aspect ratio appears briefly on the screen. 3. To cycle through the available aspect ratios for your input signal, press the Aspect button repeatedly.
  • Page 95: Color Mode

    Aspect ratio setting Description 16:9 Converts the aspect ratio of the image to 16:9. Full Displays images using the full width of the projection area, but does not maintain the aspect ratio. Zoom Displays images using the full width of the projection area and maintains the aspect ratio of the image.
  • Page 96: Changing The Color Mode

    Changing the Color Mode You can change the projector's Color Mode using the remote control to optimize the image for your viewing environment. 1. Turn on the projector and switch to the image source you want to use. 2. If you are projecting from a DVD player or other video source, insert a disc or other video media and press the play button, if necessary.
  • Page 97: Turning On Auto Iris

    Turning On Auto Iris In certain color modes, you can turn on the Auto Iris setting to automatically optimize the image based on the brightness of the content you project. 1. Turn on the projector and switch to the image source you want to use. 2.
  • Page 98: Controlling The Volume With The Volume Buttons

    Controlling the Volume with the Volume Buttons You can use the Volume buttons on the remote control to adjust the volume as you project a presentation with audio. You can also use the volume buttons on the projector's control panel (EX5260/Pro EX9210/Pro EX9220/VS350/VS355).
  • Page 99: Starting A Pc Free Slide Show

    File type and Details extension Image (.jpg) Make sure the file is not: • CMYK format • Progressive format • Highly compressed • Above 8192 × 8192 resolution Image (.bmp) Make sure the file resolution is not above 1280 × 800 Image (.gif ) Make sure the file is not: •...
  • Page 100 The PC Free screen appears. 2. Do the following as necessary to locate your files: • If you need to display files inside a subfolder on your device, press the arrow buttons to highlight the folder and press the Enter button. •...
  • Page 101: Starting A Pc Free Movie Presentation

    4. While projecting, use the following commands to control the display as necessary: • To rotate a displayed image, press the up or down arrow button. • To move to the next or previous image, press the left or right arrow button. 5.
  • Page 102: Pc Free Display Options

    2. Do the following as necessary to locate your files: • If you need to display files inside a subfolder on your device, press the arrow buttons to highlight the folder and press the Enter button. • To move back up a folder level on your device, highlight Back to Top and press Enter. •...
  • Page 103 Setting Options Description Display Order Name Order Displays files in name order Date Order Displays files in date order Sort Order In Ascending Sorts files in first-to-last order In Descending Sorts files in last-to-first order Continuous Play Displays a slide show continuously Displays a slide show one time through Screen Switching Does not display the next file automatically...
  • Page 104: Adjusting Projector Features

    Adjusting Projector Features Follow the instructions in these sections to use your projector's feature adjustments. Shutting Off the Picture and Sound Temporarily Stopping Video Action Temporarily Zooming Into and Out of Images Projector Security Features Projector Identification System for Multiple Projector Control Projecting Two Images Simultaneously Copying Menu Settings Between Projectors Shutting Off the Picture and Sound Temporarily...
  • Page 105: Stopping Video Action Temporarily

    Note: You can also stop projection using the A/V Mute slide lever on the projector. Parent topic: Adjusting Projector Features Related references Projector Setup Settings - ECO Menu Related tasks Saving a User's Logo Image to Display Stopping Video Action Temporarily You can temporarily stop the action in a video or computer presentation and keep the current image on the screen.
  • Page 106: Zooming Into And Out Of Images

    Zooming Into and Out of Images You can draw attention to parts of a presentation by zooming into a portion of the image and enlarging it on the screen. 1. Press the E-Zoom + button on the remote control. You see a crosshair on the screen indicating the center of the zoom area. 2.
  • Page 107: Projector Security Features

    Projector Security Features You can secure your projector to deter theft or prevent unintended use by setting up the following security features: • Password security to prevent the projector from being turned on, and prevent changes to the startup screen and other settings. •...
  • Page 108 1. Hold down the Freeze button on the remote control for about five seconds or until you see this menu. 2. Press the down arrow to select Password and press Enter. You see the prompt "Change the password?". 3. Select Yes and press Enter. 4.
  • Page 109: Selecting Password Security Types

    Parent topic: Password Security Types Related tasks Selecting Password Security Types Selecting Password Security Types After setting a password, you see this menu, allowing you to select the password security types you want to use. If you do not see this menu, hold down the Freeze button on the remote control for about five seconds or until the menu appears.
  • Page 110: Entering A Password To Use The Projector

    Entering a Password to Use the Projector If a password is set up and a Power On Protection password is enabled, you see a prompt to enter a password whenever you turn on the projector. You must enter the correct password to use the projector. 1.
  • Page 111: Saving A User's Logo Image To Display

    • If you continue to enter an incorrect password many times in succession, the projector displays a request code and a message to contact Epson Support. Do not attempt to enter the password again. When you contact Epson Support, provide the displayed request code and proof of ownership for assistance in unlocking the projector.
  • Page 112 2. Press the Menu button, select the Extended menu, and press Enter. 3. Select the User's Logo setting and press Enter. You see a prompt asking if you want to use the displayed image as a user's logo. 4. Select Yes and press Enter. You see a selection box overlaying your image.
  • Page 113: Locking The Projector's Buttons

    You see the User's Logo zoom factor menu. 7. Select a zoom percentage and press Enter. You see a prompt asking if you want to save the image as the User's Logo. 8. Select Yes and press Enter. You see a completion message. 9.
  • Page 114: Unlocking The Projector's Buttons

    2. Select the Settings menu and press Enter. 3. Select Lock Setting and press Enter. 4. Select the Control Panel Lock setting and press Enter. 5. Select one of these lock types and press Enter: • To lock all of the projector's buttons, select Full Lock. •...
  • Page 115: Projector Identification System For Multiple Projector Control

    • Use the security slot on the projector to attach a Kensington lock. See your local computer or electronics dealer for purchase information. • Use the security cable attachment point on the projector to attach a wire cable and secure it to a room fixture or heavy furniture.
  • Page 116: Setting The Remote Control Id

    2. Select the Extended menu and press Enter. 3. Select Projector ID and press Enter. 4. Press the arrow buttons on the remote control to select the identification number you want to use for the projector. Then press Enter. Repeat these steps for all the other projectors you want to operate from one remote control. Note: If you don't know the projector's ID, aim the remote control at the projector and press the ID button to temporarily display the projector's ID on the screen.
  • Page 117: Matching Multiple-Projector Display Quality

    2. Make sure you know the projector's ID number as set in the Extended menu Projector ID setting. Note: If you have forgotten the projector's ID, aim the remote control at the projector and press the ID button to temporarily display the projector's ID on the screen. If you turn off the Projector ID setting, the remote control will operate the projector regardless of the ID selected on the remote.
  • Page 118 4. Press the Menu button, select the Image menu, and press Enter. 5. Select settings as necessary. 6. Set the remote control ID to match the next projector, then select Image menu adjustments as necessary to match the projectors' displays. Note: The brightness and tint may not match exactly even after adjustments.
  • Page 119: Projecting Two Images Simultaneously

    Projecting Two Images Simultaneously You can use the split screen feature to simultaneously project two images from different image sources next to each other (Pro EX9210/Pro EX9220/VS355). You can control the split screen feature using the remote control or the projector menus. Note: You cannot use split screen with certain input source combinations.
  • Page 120 1. Press the Split button on the remote control. The currently selected input source moves to the left side of the screen. 2. Press the Menu button. You see this screen: 3. To select an input source for the other image, select the Source setting, press Enter, select the input source, select Execute, and press Enter.
  • Page 121: Copying Menu Settings Between Projectors

    Any saved User's Logo setting on the projector will transfer to the other projector. Caution: If the copy process fails due to a power failure, communication error, or for any other reason, Epson will not be responsible for any repair costs incurred. The following settings will not transfer between projectors: •...
  • Page 122 2. Insert the flash drive into the USB-A port. EX5260/VS250/VS350/VS355 Pro EX9210/Pro EX9220 Note: Connect the flash drive directly to the projector. Do not use a hub or your settings may not be saved correctly.
  • Page 123: Transferring Settings From A Usb Flash Drive

    3. Press and hold the Esc button on the control panel or remote control as you connect the power cord to the projector's power inlet. 4. When all of the projector lights turn on, release the Esc button. The lights flash to indicate that settings are transferring to the flash drive. When the lights stop flashing, the power light turns blue and the projector enters standby mode.
  • Page 124 Do not adjust image settings on a projector until after you transfer settings to it. Otherwise, you may have to repeat your adjustments. 1. Turn off the projector and unplug the power cord from the projector's power inlet. 2. Insert the flash drive into the USB-A port. EX5260/VS250/VS350/VS355 Pro EX9210/Pro EX9220 Note: Connect the flash drive directly to the projector.
  • Page 125: Saving Settings To A Computer

    3. Press and hold the Menu button on the control panel or remote control as you connect the power cord to the projector's power inlet. 4. When all of the projector lights turn on, release the Menu button. The lights flash to indicate that settings are transferring to the projector. When the lights stop flashing, the power light turns blue and the projector enters standby mode.
  • Page 126 • Windows 10 • OS X 10.7.x • OS X 10.8.x • OS X 10.9.x • OS X 10.10.x • OS X 10.11.x • macOS 10.12.x 1. Turn off the projector and unplug the power cord from the projector's power inlet. 2.
  • Page 127: Transferring Settings From A Computer

    4. Press and hold the Esc button on the control panel or remote control as you connect the power cord to the projector's power inlet. 5. When all of the projector lights turn on, release the Esc button. The projector shows up as a removable disk on your computer. 6.
  • Page 128 • Windows 7 • Windows 8.x • Windows 10 • OS X 10.7.x • OS X 10.8.x • OS X 10.9.x • OS X 10.10.x • OS X 10.11.x • macOS 10.12.x Do not adjust image settings on a projector until after you transfer settings to it. Otherwise, you may have to repeat your adjustments.
  • Page 129 Pro EX9210/Pro EX9220 3. Connect the other end to any available USB port on your computer. 4. Press and hold the Menu button on the control panel or remote control as you connect the power cord to the projector's power inlet. 5.
  • Page 130 6. Copy the pjconfdata.bin file from your computer to the removable disk. Note: Do not copy any other files to the removable disk. 7. Once the file has copied, do one of the following: • Windows:Open the My Computer, Computer, Windows Explorer, or File Explorer utility. Right-click the name of your projector (listed as a removable disk) and select Eject.
  • Page 131: Adjusting The Menu Settings

    Adjusting the Menu Settings Follow the instructions in these sections to access the projector menu system and change projector settings. Using the Projector's Menus Image Quality Settings - Image Menu Input Signal Settings - Signal Menu Projector Feature Settings - Settings Menu Projector Setup Settings - Extended Menu Projector Network Settings - Network Menu Projector Setup Settings - ECO Menu...
  • Page 132 1. Press the Menu button on the control panel or remote control. You see the menu screen displaying the Image menu settings.
  • Page 133: Image Quality Settings - Image Menu

    2. Press the up or down arrow button to move through the menus listed on the left. The settings for each menu are displayed on the right. Note: The available settings depend on the current input source. 3. To change settings in the displayed menu, press Enter. 4.
  • Page 134 Setting Options Description Color Mode See the list of available Color Adjusts the vividness of image Modes colors for various image types and environments Brightness Varying levels available Lightens or darkens the overall image Contrast Varying levels available Adjusts the difference between light and dark areas of the image Color Saturation Varying levels available...
  • Page 135 Setting Options Description Advanced Deinterlacing Sets whether to convert interlaced to progressive signals for certain video image types Off: for fast-moving video images Video: for most video images Film/Auto: for movies, computer graphics, and animation Auto Iris Adjusts the projected luminance based on the image brightness Normal when the Dynamic or Cinema...
  • Page 136: Input Signal Settings - Signal Menu

    Input Signal Settings - Signal Menu Normally the projector detects and optimizes the input signal settings automatically. If you need to customize the settings, you can use the Signal menu. The available settings depend on the currently selected input source. Note: You can restore the default settings of the Position, Tracking, and Sync settings by pressing the Auto button on the remote control.
  • Page 137 Setting Options Description Sync. Varying levels available Adjusts signal to eliminate fuzziness or flickering in computer images Position Up, down, left, right Adjusts the image location on the screen Auto Setup Automatically optimizes computer image quality (when On) Overscan Auto Changes the projected image ratio to make the edges visible by a selectable percentage or...
  • Page 138: Projector Feature Settings - Settings Menu

    Setting Options Description Input Signal Auto Specifies the signal type from input sources connected to computer ports Component Auto: detects signals automatically RGB: corrects color for computer/RGB video inputs Component: corrects color for component video inputs Video Signal Auto Specifies the signal type from the input sources connected to the Various video standards video ports...
  • Page 139 Setting Options Description Keystone H/V Keystone Adjusts image shape to rectangular (horizontally and Quick Corner vertically) H/V Keystone: lets you manually correct horizontal and vertical sides; turn on or off Auto V- Keystone and the H-Keystone Adjuster setting Quick Corner: select to correct image shape and alignment using an on-screen display Split Screen...
  • Page 140 Setting Options Description Remote Receiver Front/Rear Limits reception of remote control signals by the selected receiver; Front Off turns off all receivers Rear User Button Power Consumption Assigns a menu option to the User button on the remote Info control for one-touch access Deinterlacing Closed Caption Test Pattern...
  • Page 141: Projector Setup Settings - Extended Menu

    Projector Setup Settings - Extended Menu Settings on the Extended menu let you customize various projector setup features that control its operation. Setting Options Description Home Screen Home Screen Auto Disp. Select various options for the projector's Home screen Custom Function 1 Home Screen Auto Disp.: controls whether Custom Function 2 the Home Screen displays automatically when...
  • Page 142 Setting Options Description Display Messages Selects various display options Display Background Messages: controls whether messages are displayed on the screen Startup Screen Display Background: selects the screen A/V Mute color or logo to display when no signal is received Startup Screen: controls whether a special screen appears when the projector starts up A/V Mute: selects the screen color or logo to display when A/V Mute is turned on...
  • Page 143 Setting Options Description Operation Direct Power On Selects various operation options High Altitude Mode Direct Power On: turns on the projector when you plug it in Auto Source Search High Altitude Mode: regulates the projector’s Auto Power On operating temperature at altitudes above 4921 HDMI EQ Setting feet (1500 m) Auto Source Search: automatically detects...
  • Page 144: Projector Network Settings - Network Menu

    Projector Network Settings - Network Menu Settings on the Network menu let you view network information and set up the projector for monitoring and control over a network. Setting Options Description Wireless Mode Screen Mirroring On Turns on screen mirroring or wireless LAN mode (Pro EX9220) Wireless LAN On...
  • Page 145 MAC Address Region Code IPv6 Display the QR Code — Displays a QR code for connecting with iOS or Android devices using the Epson iProjection app Network Configuration Accesses additional network Configures your network settings menus Parent topic: Adjusting the Menu Settings...
  • Page 146: Projector Setup Settings - Eco Menu

    Projector Setup Settings - ECO Menu Settings on the ECO menu let you customize projector functions to save power. When you select a power-saving setting, a leaf icon appears next to the menu item. Setting Options Description Power Consumption Normal Selects the brightness mode of the projector lamp Normal: sets maximum lamp...
  • Page 147 Setting Options Description Sleep Mode Timer 1 to 30 minutes Sets the interval for Sleep Mode Lens Cover Timer Automatically turns off the projector after 30 minutes if the lens cover is closed A/V Mute Timer Automatically turns off the projector after 30 minutes if A/V Mute is enabled Standby Mode...
  • Page 148: Projector Information Display - Info Menu

    Lamp Hours Displays the number of hours (H) the lamp has been used in Normal and ECO Power Consumption modes; if the information is displayed in yellow, obtain a genuine Epson replacement lamp soon Source Displays the name of the port to which the current input source is...
  • Page 149: Event Id Code List

    Information item Description Refresh Rate Displays the refresh rate of the current input source Sync Info Displays information that may be needed by a service technician Status Displays information about projector problems that may be needed by a service technician Serial Number Displays the projector's serial number Event ID...
  • Page 150 Event ID code Cause and solution 0022 Unstable screen mirroring communication. Check the network communication status, wait a few moments, and try connecting to the network again. 0027 0028 0029 0030 0031 0035 0023 Connection failed. If you see the PIN entry screen on your computer, enter the PIN code displayed on the Screen Mirroring standby screen or at the bottom right of the 0024 projected image.
  • Page 151: Projector Reset Options - Reset Menu

    Event ID code Cause and solution 0892 The WPA/WPA2 authentication type does not match. Make sure the wireless network security settings are correct. 0893 The TKIP/AES encryption type does not match. Make sure the wireless network security settings are correct. 0894 Communication with unauthorized access point was disconnected.
  • Page 152 You cannot reset the following settings using the option: • Input Signal • User's Logo • Language • Network menu items • Lamp Hours • Password • Zoom (VS250) • Display Background • Startup Screen • A/V Mute Parent topic: Adjusting the Menu Settings...
  • Page 153: Maintaining And Transporting The Projector

    The only parts you should replace are the lamp, air filter, and remote control batteries. If any other part needs replacing, contact Epson or an authorized Epson servicer. Warning: Before cleaning any part of the projector, turn it off and unplug the power cord. Never open any cover on the projector, except as specifically explained in this manual.
  • Page 154: Cleaning The Projector Case

    Filter maintenance intervals will depend on the environment. If regular maintenance is not performed, your Epson projector will notify you when the temperature inside the projector has reached a high level. Do not wait until this warning appears to maintain your projector filter as prolonged exposure to high temperatures may reduce the life of your projector or lamp.
  • Page 155: Cleaning The Air Filter And Vents

    Related references Projector Light Status Cleaning the Air Filter and Vents Clean the projector's air filter or vents if they get dusty, or if you see a message telling you to clean them. 1. Turn off the projector and unplug the power cord. 2.
  • Page 156 3. Pull the air filter out of the projector. Note: Air filters contain ABS resin and polyurethane foam. Dispose of used air filters according to local regulations.
  • Page 157: Projector Lamp Maintenance

    4. Place the new air filter in the projector as shown and push gently until it clicks into place. 5. Close the air filter cover. Parent topic: Air Filter and Vent Maintenance Related references Optional Equipment and Replacement Parts Projector Lamp Maintenance The projector keeps track of the number of hours the lamp is used and displays this information in the projector's menu system.
  • Page 158: Replacing The Lamp

    Parent topic: Projector Maintenance Related references Projector Light Status Projector Information Display - Info Menu Replacing the Lamp Before you replace the lamp, let the projector cool down for at least one hour so the lamp will not be hot. Warning: Let the lamp fully cool before replacing it to avoid injury.
  • Page 159 4. Slide the lamp cover out and lift it off. 5. Loosen the screws securing the lamp to the projector. The screws do not come all the way out.
  • Page 160 6. Grasp the raised section of the lamp and gently pull the lamp out of the projector. Note: The lamp(s) in this product contain mercury. Please consult your state and local regulations regarding disposal or recycling. Do not put in the trash. 7.
  • Page 161 8. Push in the lamp firmly and tighten the screws to secure it. Caution: Do not over-tighten the screws. 9. Replace the lamp cover and tighten the screw to secure it. Note: Be sure the lamp cover is securely installed or the lamp will not come on.
  • Page 162: Resetting The Lamp Timer

    Reset the lamp timer to zero to keep track of the new lamp's usage. Parent topic: Projector Lamp Maintenance Related references Optional Equipment and Replacement Parts Related tasks Resetting the Lamp Timer Resetting the Lamp Timer You must reset the lamp timer after replacing the projector's lamp to clear the lamp replacement message and to keep track of lamp usage correctly.
  • Page 163: Replacing The Remote Control Batteries

    6. Press Menu or Esc to exit the menus. Parent topic: Projector Lamp Maintenance Related tasks Replacing the Lamp Replacing the Remote Control Batteries The remote control uses two AA manganese or alkaline batteries. Replace the batteries as soon as they run out.
  • Page 164 3. Insert the batteries with the + and – ends facing as shown. 4. Replace the battery cover and press it down until it clicks into place. Warning: Dispose of used batteries according to local regulations. Do not expose batteries to heat or flame.
  • Page 165: Transporting The Projector

    • When shipping the projector for repairs, place it in its original packing materials, if possible, or use equivalent materials with cushioning around the projector. Mark the box "Fragile." Note: Epson shall not be liable for any damages incurred during transportation. Parent topic:...
  • Page 166: Solving Problems

    • The Help option on the Home screen can display information about common problems, if the projector is operating. • The solutions in this manual can help you solve many problems. If none of these solutions help, you can contact Epson for technical support. Parent topic: Solving Problems...
  • Page 167: Projector Light Status

    Projector Light Status The lights on the projector indicate the projector status and let you know when a problem occurs. Check the status and color of the lights and look for a solution in the table here. Power light Status light Wireless LAN light (Pro EX9220;...
  • Page 168 • Clean or replace the air filter • If operating the projector at high altitude, turn on High Altitude Mode • If the problem persists, unplug the projector and contact Epson for help...
  • Page 169 Epson for help Flashing blue Flashing Flashing Auto iris error; turn the projector off, orange orange unplug it, and contact Epson for help Flashing blue Orange Orange Power error; turn the projector off, unplug it, and contact Epson for help...
  • Page 170: Using The Projector Help Displays

    Wireless LAN is not available; make sure the wireless LAN settings are correct Note: If the lights display a pattern not listed in the table above, turn the projector off, unplug it, and contact Epson for help. Parent topic: Solving Problems...
  • Page 171: Solving Image Or Sound Problems

    7. When you are finished, do one of the following: • To select another problem to solve, press Esc. • To exit the help system, press Home. Parent topic: Solving Problems Solving Image or Sound Problems Check the solutions in these sections if you have any problems with projected images or sound. Solutions When No Image Appears Solutions When Image is Incorrect Using the USB Display Function Solutions When "No Signal"...
  • Page 172: Solutions When Image Is Incorrect Using The Usb Display Function

    • For images projected with Windows Media Center, reduce the screen size from full screen mode. • For images projected from applications using Windows DirectX, turn off DirectX functions. • If the mouse cursor flickers, select Make the movement of the mouse pointer smooth in the Epson USB Display Settings program on your computer.
  • Page 173: Solutions When "No Signal" Message Appears

    • If you are projecting using the 1080p video format and change the computer resolution during projection, the video quality and performance may decline. • Make sure you are using the most recent version of the USB Display software. You can download the latest version from the Epson web site. Go to epson.com/support (U.S.) or epson.ca/support...
  • Page 174: Displaying From A Pc Laptop

    Displaying From a PC Laptop If you see the "No Signal" message when you display from a PC laptop, you need to set up the laptop to display on an external monitor. 1. Hold down the laptop's Fn key and press the key labeled with a monitor icon or CRT/LCD. (See your laptop manual for details.) Wait a few seconds for an image to appear.
  • Page 175: Solutions When Only A Partial Image Appears

    Related references Input Signal Settings - Signal Menu Supported Video Display Formats Solutions When Only a Partial Image Appears If only a partial computer image appears, try the following solutions: • Press the Auto button on the remote control to optimize the image signal. •...
  • Page 176: Solutions When The Image Contains Noise Or Static

    • If you connected an extension power cable, try projecting without it to see if it caused interference in the signal. • If you are using the USB Display function, turn off the Transfer layered window setting in the Epson USB Display Settings program on your computer.
  • Page 177: Solutions When The Image Is Fuzzy Or Blurry

    Supported Video Display Formats Solutions When the Image is Fuzzy or Blurry If the projected image is fuzzy or blurry, try the following solutions: • Adjust the image focus. • Clean the projector lens. Note: To avoid condensation on the lens after bringing the projector in from a cold environment, let the projector warm up to room temperature before using it.
  • Page 178: Solutions When The Image Brightness Or Colors Are Incorrect

    Solutions When the Image Brightness or Colors are Incorrect If the projected image is too dark or light, or the colors are incorrect, try the following solutions: • Press the Color Mode button on the remote control to try different color modes for the image and environment.
  • Page 179: Solving Projector Or Remote Control Operation Problems

    • If you are using the USB Display function, turn on the Output audio from the projector setting in the Epson USB Display Settings program on your computer. • If you are using a Mac and you do not hear sound from an HDMI source, make sure your Mac supports audio through the HDMI port.
  • Page 180: Solutions To Problems With The Remote Control

    • If you assigned an ID number to the remote control to operate multiple projectors, you may need to check or change the ID setting (feature not available with all projectors). • If you lose the remote control, you can purchase another from an authorized Epson reseller. Parent topic:...
  • Page 181: Solutions To Password Problems

    • If you set a Web Control password and forgot the user ID or password, try entering the following: • User ID: EPSONWEB • Default password: admin • If you set a Remote password (in Epson Web Control) and forgot the user ID or password, try entering the following: • User ID: EPSONREMOTE •...
  • Page 182: Solutions When Wireless Authentication Fails

    Solutions When Network Alert E-Mails are Not Received Parent topic: Solving Problems Solutions When Wireless Authentication Fails If you cannot authenticate a wireless connection, try the following solutions: • Make sure the Wireless Mode setting is set to Wireless Lan On. •...
  • Page 183: Solutions When You Cannot Connect Using Screen Mirroring

    Solutions When You Cannot Connect Using Screen Mirroring If you are unable to connect to the projector using Screen Mirroring (Pro EX9220), try the following solutions: • Select Screen Mirroring On as the Wireless Mode setting in the projector's Network menu. •...
  • Page 184: Solutions When Network Alert E-Mails Are Not Received

    Epson with your questions. Speak to a Support Representative To use the Epson PrivateLine Support service, call (800) 637-7661. This service is available for the duration of your warranty period. You may also speak with a projector support specialist by dialing (562) 276-4394 (U.S.) or (905) 709-3839 (Canada).
  • Page 185 Purchase Supplies and Accessories You can purchase screens, other optional accessories, and replacement parts from an Epson authorized reseller. To find the nearest reseller, call 800-GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada. Or you can purchase online at epsonstore.com...
  • Page 186: Technical Specifications

    Technical Specifications These sections list the technical specifications of your projector. General Projector Specifications Projector Lamp Specifications Remote Control Specifications Projector Dimension Specifications Projector Electrical Specifications Projector Environmental Specifications Projector Safety and Approvals Specifications Supported Video Display Formats USB Display System Requirements General Projector Specifications Type of display Poly-silicon TFT active matrix...
  • Page 187 Lens VS250: F=1.44 Focal length: 16.7 mm EX5260/VS350/VS355: F=1.49 to 1.72 Focal length: 16.9 to 20.28 mm Pro EX9210/Pro EX9220: F=1.50 to 1.71 Focal length: 20.42 to 24.5 mm Color reproduction Up to 1 billion Brightness VS250: Normal Power Consumption mode: White light output 3200 lumens (ISO 21118 standard) Color light output 3200 lumens ECO Power Consumption mode:...
  • Page 188 EX5260/Pro EX9220: Normal Power Consumption mode: White light output 3600 lumens (ISO 21118 standard) Color light output 3600 lumens ECO Power Consumption mode: White light output 2235 lumens (ISO 21118 standard) Note: Color brightness (color light output) and white brightness (white light output) will vary depending on usage conditions.
  • Page 189: Projector Lamp Specifications

    Optical aspect ratio EX5260/VS250/VS350: (width-to-height) Pro EX9210/Pro EX9220/VS355: 16:10 Focus adjustment Manual Zoom adjustment VS250: Digital zoom EX5260/Pro EX9210/Pro EX9220/VS350/VS355: Manual optical zoom Zoom ratio VS250: (Tele-to-Wide) 1.0 to 1.35 EX5260/Pro EX9210/Pro EX9220/VS350/VS355: 1.0 to 1.2 Internal sound system 2 W monaural Noise level 37 dB (Normal Power Consumption mode) 28 dB (ECO Power Consumption mode)
  • Page 190: Remote Control Specifications

    Lamp life Normal Power Consumption mode: Up to about 6000 hours ECO Power Consumption mode: Up to about 10000 hours Note: Turn off this product when not in use to prolong the life of the projector. Lamp life will vary depending upon mode selected, environmental conditions, and usage.
  • Page 191: Projector Electrical Specifications

    Weight VS250: 5.29 lb (2.4 kg) EX5260/VS350/VS355: 5.51 lb (2.5 kg) Pro EX9210/Pro EX9220: 6.17 lb (2.8 kg) Parent topic: Technical Specifications Projector Electrical Specifications Rated frequency 50/60 Hz Power supply 100 to 240 V AC ±10% EX5260/VS250/VS350/VS355: 3.1 to 1.3 A Pro EX9210/Pro EX9220: 3.3 to 1.4 A...
  • Page 192 Power consumption Operating: (100 to 120 V) EX5260/VS250/VS350/VS355: Normal Power Consumption mode: 296 W ECO Power Consumption mode: 211 W Standby: 2.0 W (Communication On), 0.2 W (Communication Off) Pro EX9210: Normal Power Consumption mode: 315 W ECO Power Consumption mode: 228 W Standby: 2.0 W (Communication On), 0.2 W (Communication Off) Pro EX9220: Normal Power Consumption mode: 315 W...
  • Page 193: Projector Environmental Specifications

    For best results, your computer's monitor port or video card resolution should be set to display in the projector's native resolution. However, your projector includes Epson's SizeWise chip that supports other computer display resolutions, so your image will be resized to fit automatically.
  • Page 194 Display format Refresh rate (in Hz) Resolution (in pixels) Computer signals (analog RGB) 60/72/75/85 640 × 480 SVGA 60/72/75/85 800 × 600 60/70/75/85 1024 × 768 WXGA 1280 × 768 1366 × 768 60/75 1280 × 800 WXGA+ 1440 × 900 SXGA 70/75 1152 ×...
  • Page 195 Display format Refresh rate (in Hz) Resolution (in pixels) WXGA 1280 × 800 1366 × 768 WXGA+ 1440 × 900 SXGA 1280 × 960 1280 × 1024 SXGA+ 1400 × 1050 SDTV (480i/480p) 720 × 480 SDTV (576i/576p) 720 × 576 HDTV (720p) 50/60 1280 ×...
  • Page 196 Display format Refresh rate (in Hz) Resolution (in pixels) SXGA+ 60/75 1400 × 1050 WSXGA+ 1680 × 1050 UXGA 1600 × 1200 WUXGA 1920 × 1200 Composite video TV (NTSC) 720 × 480 TV (SECAM) 720 × 576 TV (PAL) 50/60 720 ×...
  • Page 197: Usb Display System Requirements

    Display format Refresh rate (in Hz) Resolution (in pixels) WUXGA (Reduced Blanking) 1920 × 1200 SDTV (480i/480p) 720 × 480 SDTV (576i/576p) 720 × 576 HDTV (720p) 50/60 1280 × 720 HDTV (1080i) 50/60 1920 × 1080 HDTV (1080p) 24/30/50/60 1920 ×...
  • Page 198 Requirement Windows Operating system Windows Vista Ultimate, Enterprise, OS X 10.7.x (32- and 64-bit), 10.8.x Business, Home Premium, and Home (64-bit), 10.9.x (64-bit), 10.10.x (64- Basic (32-bit) bit), 10.11.x (64-bit) Windows 7 Ultimate, Enterprise, macOS 10.12.x (64-bit) Professional, and Home Premium (32- and 64-bit);...
  • Page 199: Notices

    FCC Compliance Statement Binding Arbitration and Class Waiver Trademarks Copyright Notice Recycling Epson offers a recycling program for end of life products. Please go to this site for information on how to return your products for proper disposal. Parent topic:...
  • Page 200: Important Safety Instructions

    Important Safety Instructions Follow these safety instructions when setting up and using the projector: • Do not look into the lens when the projector is on. The bright light can damage your eyes. Avoid standing in front of the projector so the bright light does not shine into your eyes. •...
  • Page 201 • Never allow objects of any kind to enter any openings in the projector. Do not leave objects, especially flammable objects, near the projector. Never spill liquid of any kind into the projector. • If you are using two or more projectors side-by-side, leave at least 2 feet (60 cm) of space between the projectors to allow for proper ventilation.
  • Page 202 Doing so may cause an unstable display and could lead to projector damage. Do not use or store the projector where it may be exposed to sudden changes in temperature. • Do not store the projector outside of the required temperature range of 14 to 140 °F (–10 to 60 °C) or in direct sunlight for long periods of time.
  • Page 203: Restriction Of Use

    Restriction of Use When this product is used for applications requiring high reliability/safety such as transportation devices related to aviation, rail, marine, automotive; disaster prevention devices; various safety devices; or functional/precision devices, you should use this product only after giving consideration to including fail- safes and redundancies into your design to maintain safety and total system reliability.
  • Page 204 Symbol Approved Standards Description IEC60417 Caution, hot surface No.5041 To indicate that the marked item can be hot and should not be touched without taking care. IEC60417 Caution, risk of electric shock No.6042 To identify equipment that has risk of electric shock.
  • Page 205 Symbol Approved Standards Description — Positioning of cell To identify the battery holder itself and to identify the positioning of the cell(s) inside the battery holder. IEC60417 Protective earth No.5019 To identify any terminal which is intended for connection to an external conductor for protection against electric shock in case of a fault, or the terminal of a protective earth electrode.
  • Page 206 Symbol Approved Standards Description ISO 3864 Contact prohibition To indicate injury that could occur due to touching a specific part of the equipment. — Never look into the optical lens while the projector is on. — To indicate that the marked item don’t place anything on projector.
  • Page 207: Fcc Compliance Statement

    1. DISPUTES, BINDING INDIVIDUAL ARBITRATION, AND WAIVER OF CLASS ACTIONS AND CLASS ARBITRATIONS 1.1 Disputes. The terms of this Section 1 shall apply to all Disputes between you and Epson. The term "Dispute" is meant to have the broadest meaning permissible under law and includes any dispute, claim,...
  • Page 208 1.3 Pre-Arbitration Steps and Notice. Before submitting a claim for arbitration, you and Epson agree to try, for sixty (60) days, to resolve any Dispute informally. If Epson and you do not reach an agreement to resolve the Dispute within the sixty (60) days), you or Epson may commence an arbitration. Notice to Epson must be addressed to: Epson America, Inc., ATTN: Legal Department, 3840 Kilroy Airport Way,...
  • Page 209 Hearing Format. During the arbitration, the amount of any settlement offer made shall not be disclosed to the arbitrator until after the arbitrator determines the amount, if any, to which you or Epson is entitled. The discovery or exchange of non-privileged information relevant to the Dispute may be allowed during...
  • Page 210 Epson's last written offer, if any, to settle the Dispute, Epson will: (i) pay you $1,000 or the amount of the award, whichever is greater; (ii) pay you twice the amount of your reasonable attorney's fees, if any;...
  • Page 211: Trademarks

    Seiko Epson Corporation. The information contained herein is designed only for use with this Epson product. Epson is not responsible for any use of this information as applied to other products.
  • Page 212: A Note Concerning Responsible Use Of Copyrighted Materials

    Notices A Note Concerning Responsible Use of Copyrighted Materials Epson encourages each user to be responsible and respectful of the copyright laws when using any Epson product. While some countries' laws permit limited copying or reuse of copyrighted material in certain circumstances, those circumstances may not be as broad as some people assume.

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