Verizon ARC-XCI55AX User Manual page 151

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For connections experiencing lag or a slow response:
Check for other devices on the network utilizing large portions
of the bandwidth and if possible temporarily stop their current
utilization and recheck the connection.
If lag still exists, clear the cache on the computer and if
still needed, unplug the Ethernet cable or disable the Wi-Fi
connection to the computer experiencing the slow connection
and then reconnect or enable the Wi-Fi connection and try the
connection again.
In rare cases you may also need to:
Unplug the Ethernet cable to Verizon Internet Gateway and
restart the Verizon Internet Gateway, wait 1-2 mins. and insert
the Ethernet cable again.
Under limited circumstances you may use a port forwarding
configuration on the router, based on the application you are
using (refer to the 5.0e/ Port Forwarding section or Verizon's
support online help for more details).
http://support.verizon.com/router
06 / TROUBLESHOOTING
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