Panasonic KX-TS4200 Operating Instructions Manual page 60

Useful Information
Caller ID
Problem
The caller's
information is not
displayed.
The display returns to
standby mode while
viewing the caller list.
When a 2nd call is
received on the same
line, the unit does not
display the new
caller's information.
You cannot dial the
phone number edited
in the caller list.
60
For assistance, please visit http://www.panasonic.com/phonehelp
Cause/solution
L You have not subscribed to Caller ID service. Contact
your telephone company to subscribe.
L If your unit is connected to any additional telephone
equipment such as a Caller ID box or cordless telephone
jack, disconnect the unit from the equipment and plug the
unit directly into the wall jack.
L If your unit is connected to a telephone line with DSL
service, we recommend connecting a noise filter between
the unit and the telephone line jack (see "Connecting 2
two-line telephone jacks" on page 18, "Connecting four
single-line telephone jacks" on page 19). Contact your
DSL provider for details.
L The name display service may not be available in some
areas. Contact your telephone company for details.
L Other telephone equipment may be interfering with this
unit. Disconnect the other equipment and try again.
L The caller requested not to send caller information (see
"Incoming Caller ID display" on page 43).
L If a call is being transferred to you, the caller information is
not displayed.
L Generally, caller information is displayed from the 2nd
ring.
L Do not pause for over 30 seconds while searching.
L You have not subscribed to Caller ID and/or Call Waiting
with Caller ID services. Please contact your telephone
service provider for details and availability of this service
in your area.
L If another call is received on the same line while a call is
placed on hold, the caller information will not be
displayed.
L The phone number you dialed might have an incorrectly
edited pattern (for example, the long distance "1" or the
area code is missing). Edit the phone number with
another pattern (see "Editing a caller's phone number
before calling back" on page 45).