Call Screening And Voice Mail; Using The Mid Call Features - Nortel NN42030-101 User Manual

Call screening and voice mail

Missed or ignored calls go to voice mail, either your cellular voice mail or
enterprise voice mail, depending on the screening mode.
Table 15: Call screening modes
Call Screening mode
Call Screening on
Call Screening Off

Using the Mid Call features

While you are in a voice call, you can use the following voice call
telephony features:
• Call hold and retrieve: Place the current call on hold, then resume it.
• Call transfer: Transfer the call to another party: either blind or
supervised.
• Device handoff: Move the call from your desktop phone to the
MCC 3100 and vice versa.
• Call swap: Switch between two parties while you are in an
established call.
Nortel Mobile Communication Client 3100 for BlackBerry User Guide
Operation
If you accept the call (at the alert) but then
do not answer the call when it starts to ring,
the call goes to cellular voice mail.
If you reject the call at the alert, the call goes
to the enterprise voice mail.
Incoming calls are forwarded to your mobile
phone. A voice prompt asks you to press #
to accept the call.
• If you press #, then the call is
established.
• If you do not press # (you ignore the
call), then the call goes to enterprise
voice mail.
Advanced functions
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