Troubleshooting Guide - Memorex MT2365 Owner's Manual

TROUBLESHOOTING GUIDE

Before requesting service, please refer to the following chart for the symptom and possible solution.
SYMPTOMS
TV does not operate
Poor sound or No sound
Poor picture or No picture
Poor reception on some channels
Poor color or no color
Picture wobbles or drifts
No CATV reception
Horizontal or diagonal bars on
screen
No reception above channel 13
No Remote operation
TV shuts off
Closed - Caption is not activated.
Display is not shown in your language.
The remote control does not register
your product.
The remote control does not operate
your product.
The remote control does not operate
some features of your product.
FOR ADDITIONAL SET-UP INFORMATION OR CUSTOMER SERVICE
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• Make sure the power cord is plugged in.
• Try another AC outlet.
• Power is off; check fuse or circuit breaker.
• Unplug unit for an hour, then plug it back in.
• Station or CATV experiencing problems; tune to another station.
• Check sound adjustments (Volume and Muting).
• Check for sources of possible interference.
• Station or CATV experiencing problems; tune to another station.
• Check antenna or CATV connections, reorient antenna.
• Check for sources of possible interference.
• Check picture control adjustments.
• Station or CATV experiencing problems; tune to another station.
• Station signal is weak; reorient antenna to receive weaker station.
• Check for sources of possible interference.
• Station or CATV experiencing problems; tune to another station.
• Make sure channels are set into memory.
• Check picture control adjustments.
• Check antenna or CATV connections; reorient antenna.
• Check for sources of possible interference.
• Station or CATV experiencing problems; tune to another station.
• Make sure channels are set into memory.
• CATV company is scrambling signal.
• Check antenna orientation.
• Check all CATV connections.
• Set TV/CATV menu option to the CATV mode.
• Station or CATV system problems; try another station.
• Check antenna connections; reorient antenna.
• Check for sources of possible interference.
• Make sure TV/CATV menu option is in the appropriate mode.
• If using antenna, check UHF antenna connections.
• Batteries are weak, dead or inserted incorrectly.
• Remote is out of range; move closer to TV within 15 feet.
• Make sure Remote is aimed at sensor.
• Confirm there are no obstructions between the Remote and the TV.
• Make sure the power cord is plugged in.
• No broadcast on station tuned.
• Sleep Timer is set.
• Power interrupted.
• TV station experiencing problems or program tuned is not closed captioned. Try
another channel.
• Check CATV connection or VHF/UHF antenna, reposition or rotate antenna.
• Press TV/CAPTION/TEXT button to turn on the closed caption decoder.
• Select proper language in the menu options.
• Fully depress CODE SET button and VCR or CAB/SAT button at the same time.
Then enter the code that operate your product within 10 seconds.
• Install new batteries.
• Press the button of the product you want to control (TV, VCR, Cable/Satellite box).
• Program remote with a different code.
• The remote control may not be compatible with your product.
• Install new batteries.
• Program remote with a different code.
• The remote control may not be able to operate all features of your product.
PLEASE CALL:
1-877-476-3561
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POSSIBLE SOLUTIONS
03*02*2000, 22:39