Troubleshooting - iHome IH24 Product Manual

Symptom
Unit doesn't respond AC adaptor isn't plugged into a wall outlet
(no power) or the connector is not plugged into the
power supply jack on the back of the unit
Wall outlet is not functioning or switched off
Batteries are weak or dead
iPod does not dock Using no or wrong iPod insert
properly
iPod not installed properly
Battery Low icon
Batteries are weak
always flashing
Batteries were not installed properly
iPod does not
Operating on battery power
charge
iPod is not installed properly
iPod does not
respond to the unit
Your iPod software is too old
iPod is locked up
Using 1
shuffle or other devices.
Buttons/Controls
Travel Lock is in Lock position
don't work
iPod does not come
If your iPod is not used for some time, it
on immediately
may enter deep sleep mode
iPod battery is too run down/weak
NOTE: THIS UNIT DOES NOT CONTROL OR CHARGE 3G iPod

Troubleshooting

Possible Problem
st nd
or 2 generation iPod, iPod
Plug the AC adaptor into a wall outlet and plug the
connector into the supply jack on the unit
Plug another device into the same outlet to confirm the outlet
is working. Make sure any associated power switch is ON.
Replace with new batteries
Make sure the dock insert is the proper fit for your iPod
Remove your iPod from the dock and check for
obstruction on the connectors in the dock and on your
iPod. Make sure there is no "skin" or case on the iPod.
Then reseat it in the dock.
Replace with new batteries
Check to make sure the polarity ( + and – ends) matches
the diagram in the battery compartment
Unit must be running on AC power to charge iPod. It will not
charge your iPod when operating on battery power.
Remove your iPod from the dock and check for
obstruction on the connectors in the dock and on your
iPod. Then reseat it in the dock.
Upgrade software on your iPod via iTunes
Please make sure your iPod is working properly before
docking into the unit. Please refer to your iPod manual for
details.
iH24 cannot control those iPods or other devices.
Move Travel Lock to Off or Remote position
Press the Menu button on your iPod
Charge your iPod for about 5 minutes
8
Solution