Inter-Tel Eclipse 2 User Manual

Inter-Tel Eclipse 2 User Manual

Associate display and basic phone
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2
Inter-Tel Eclipse
Associate Display and Basic Digital Phone
User's Guide
Associate Display Phone 560.4200
Basic Digital Phone 560.4100
Courtesy of Main Resource, Inc. Visit us at
www.MainResource.com
or call 800 362-6740 for all your
Inter-Tel needs.
Page 1 of 23

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Summary of Contents for Inter-Tel Eclipse 2

  • Page 1 All manuals and user guides at all-guides.com Inter-Tel Eclipse Associate Display and Basic Digital Phone User’s Guide Associate Display Phone 560.4200 Basic Digital Phone 560.4100 Courtesy of Main Resource, Inc. Visit us at www.MainResource.com or call 800 362-6740 for all your Inter-Tel needs.
  • Page 2: Feature Key Functions

    Press “3” to erase and re-record. The system plays a prompt that introduces the voice mail features. Press “#” to skip. Courtesy of Main Resource, Inc. Visit us at www.MainResource.com or call 800 362-6740 for all your Inter-Tel needs. Page 2 of 23...
  • Page 3: Making And Receiving Calls

    Your phone rings when a line is available. To cancel before your phone rings, press “6” again. Courtesy of Main Resource, Inc. Visit us at www.MainResource.com or call 800 362-6740 for all your Inter-Tel needs. Page 3 of 23...
  • Page 4: Call Holding

    To transfer the conference to another extension or to voice mail, press the TRANSFER key and dial the desired extension number. Courtesy of Main Resource, Inc. Visit us at www.MainResource.com or call 800 362-6740 for all your Inter-Tel needs. Page 4 of 23...
  • Page 5: Transfer Calls

    To view the date, time, name and extension number on a phone, press SPCL and dial “300”. To view the caller ID information while connected to an outside caller, press SPCL and dial “397”. Courtesy of Main Resource, Inc. Visit us at www.MainResource.com or call 800 362-6740 for all your Inter-Tel needs. Page 5 of 23...
  • Page 6: Using A Headset

    1. Dial the voice mail extension number. 2. Press “*”. 3. Enter your mailbox number and password (if programmed), then press “#”. Courtesy of Main Resource, Inc. Visit us at www.MainResource.com or call 800 362-6740 for all your Inter-Tel needs. Page 6 of 23...
  • Page 7: Retrieving Messages

    Press “2” to recover all your deleted messages and store them as save messages. • Press “3” to erase all your deleted messages. • Courtesy of Main Resource, Inc. Visit us at www.MainResource.com or call 800 362-6740 for all your Inter-Tel needs. Page 7 of 23...
  • Page 8: Send Messages

    Your System Administrator may program up to 20 different messages. The following is a chart of the default messages (check with your system administrator and not any changes): Courtesy of Main Resource, Inc. Visit us at www.MainResource.com or call 800 362-6740 for all your Inter-Tel needs. Page 8 of 23...
  • Page 9 4. Press SPKR or lift and replace the handset to end. Number of Times Key is Pressed Characters & ‘ To cancel Do-Not-Disturb, press DND. Courtesy of Main Resource, Inc. Visit us at www.MainResource.com or call 800 362-6740 for all your Inter-Tel needs. Page 9 of 23...
  • Page 10: Reminder Messages

    Background Music (if programmed) To enable or disable background music, which will play through your speaker, dial “313”. Courtesy of Main Resource, Inc. Visit us at www.MainResource.com or call 800 362-6740 for all your Inter-Tel needs. Page 10 of 23...
  • Page 11: Voice Mail Options

    1. Access your mailbox and press “4”. 2. Press “2” to play your name as currently recorded. Press “1” to replay. Courtesy of Main Resource, Inc. Visit us at www.MainResource.com or call 800 362-6740 for all your Inter-Tel needs. Page 11 of 23...
  • Page 12 Press ‘2” to select screened transfers. • Press “3” to select announce only transfers. • 4. Hang up. Courtesy of Main Resource, Inc. Visit us at www.MainResource.com or call 800 362-6740 for all your Inter-Tel needs. Page 12 of 23...
  • Page 13 To set up the days of the week for notification, press “3” then, choose an option: • Press “1” for Monday-Friday Courtesy of Main Resource, Inc. Visit us at www.MainResource.com or call 800 362-6740 for all your Inter-Tel needs. Page 13 of 23...
  • Page 14 2. Dial the desired location code (0-9) or press the desired station speed dial key. 3. Press MUTE until the name is erased. Courtesy of Main Resource, Inc. Visit us at www.MainResource.com or call 800 362-6740 for all your Inter-Tel needs. Page 14 of 23...
  • Page 15: Programming Feature Keys

    3. Dial the feature code or extension number to be stored. To return all keys to their default values, while on-hook, dial “395”. Courtesy of Main Resource, Inc. Visit us at www.MainResource.com or call 800 362-6740 for all your Inter-Tel needs. Page 15 of 23...
  • Page 16 Press “3” and an extension to forward the call to another extension. • Press “*” to refuse the call. • Courtesy of Main Resource, Inc. Visit us at www.MainResource.com or call 800 362-6740 for all your Inter-Tel needs. Page 16 of 23...
  • Page 17: Using Directories

    Press “2” to hear additional information for the selected name • Press “3” to hear the next name in the directory • Courtesy of Main Resource, Inc. Visit us at www.MainResource.com or call 800 362-6740 for all your Inter-Tel needs. Page 17 of 23...
  • Page 18: Programming Remote Feature Access

    “AGENT HELP REJECTED”. Courtesy of Main Resource, Inc. Visit us at www.MainResource.com or call 800 362-6740 for all your Inter-Tel needs. Page 18 of 23...
  • Page 19: Hunt Groups

    ACD groups. You can end the wrap-up session early by dialing “329” while on hook. Courtesy of Main Resource, Inc. Visit us at www.MainResource.com or call 800 362-6740 for all your Inter-Tel needs. Page 19 of 23...
  • Page 20 *Defaults may differ depending on the software version. Extension Numbers EXTENSION NAME EXTENSION NUMBER NEW NUMBER Phone Extensions 1000-1511 Hunt Groups 2000-2074 Attendant Courtesy of Main Resource, Inc. Visit us at www.MainResource.com or call 800 362-6740 for all your Inter-Tel needs. Page 20 of 23...
  • Page 21 Hunt Group Remove/Replace Message Cancel Message That You Left Cancel Message On Your Phone Silent Message Microphone Mute On/Off Courtesy of Main Resource, Inc. Visit us at www.MainResource.com or call 800 362-6740 for all your Inter-Tel needs. Page 21 of 23...
  • Page 22 System Forward Enable System Forward Disable System Forward On/Off System Speed Dial Switch Keymap Transfer to Hold Transfer to Ring Courtesy of Main Resource, Inc. Visit us at www.MainResource.com or call 800 362-6740 for all your Inter-Tel needs. Page 22 of 23...
  • Page 23 All manuals and user guides at all-guides.com Courtesy of Main Resource, Inc. Visit us at www.MainResource.com or call 800 362-6740 for all your Inter-Tel needs. Page 23 of 23...

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