Error Type
Error
mode
Drain Error
5E
9E1
Uc
9E2
Uc
Power Error
Communication
AE
Error
bE1
Switch Error
(Main Relay
bE2
Error)
bE3
26 _ Troubleshooting
Drum
Fully
Old
automatic
error
For USA
mode
5E
nd
5E
E5
PH1
2E
Plo
-
PF
13E
-
-
12E
E2
-
14E
18E
Sr
-
Causes
- The pump motor impeller is damaged internally.
- The wrong voltage (220 V → 110 V) is supplied to
the parts.
- Part fault
- This occurs due to freezing in the winter season
- The drain hose is clogged. (Injection error, foreign
material)
- Clogged with foreign material
- The water pump terminal is not connected: rubber
band, bills, cotton, hair pins, coins
- Check the consumer's power conditions.
: Make sure to check the operating voltage.
Connect a tester to the internal power
terminals during the Boil or Dry operations
and observe the washing machine's operation
carefully.
: Check the voltages. (An error occurs when
under or over voltage is supplied.)
: Check whether a plug receptacle is used.
When the connecting wire is 1m, a momentary
low voltage may drop up to 10 V
- Main PBA fault (sometimes)
- Please check the door conditions if there is no
problem in a consumer's power and main PBA.
(Only this model)
- This error is not a fault but occurs during a
momentary power failure
: If started again when this error code is
displayed, the operation restarts from the cycle
that was stopped due to the power failure.
: If the washing machine is not operating and
this error code is displayed, it is displayed to
notify that a power failure has occurred.
- The signals between the sub and main PBAs are
not sensed because of a communications error.
- Check the connector connections between
the sub and main PBAs carefully. → Check for
incorrect or loose connections, etc.
- Remove the sub PBA C/Panel and check for any
faulty soldering.
- The Power button is pressed continually (for more
than 12 seconds).
- The switch is pressed unevenly because of a
deformation of the control panel.
- This error may occur when the screws that hold
the sub PBA in place are tightened too much.
- A button other than the Power button is
continually pressed (for more than 30 seconds).
- Deformation of an internal plastic injection part
- A screw for assembling the sub PBA is tightened
too much.
- The main relay of the PBA is short-circuited.
- The main relay terminal is connected incorrectly.
(The terminal is bent and contact cannot be
made.)
Remarks
For fully
Automated
products, no
error code is
displayed for a
power error.
When the
PBA motor
relay does not
operate