Troubleshooting - HoMedics TOTALCOMFORT UHE-WM16 Instruction Manual And Warranty Information

TROUBLESHOOTING

PROBLEM
No power/mist from spout
Peculiar odor
Excessive noise
White dust accumulation
CAUTION: All servicing of this humidifier must be performed by authorized HoMedics service
personnel only.
POSSIBLE CAUSE
• Unit is not plugged in
• Unit is not turned on
• No power at unit
• Low water level
• Transducer/ultrasonic
membrane needs cleaning
• Unit is new
• If unit is in use, the odor
may be a dirty tank or old
tank water
• Old water in water reservoir
• Unit is not level
• Low water level
• Hard water used
• Demineralization cartridge
needs to be replaced
12
SOLUTION
• Plug unit in
• Turn the power/adjustable
mist knob to the right to
turn the unit on
• Check circuits and fuses or
try a different outlet
• Refill the tank with water
• Follow Cleaning the
Transducer/Ultrasonic
Membrane instructions in the
Cleaning and Care section
• Remove the tank cap and
let the tank air out in a cool,
dry place for 12 hours
• Empty the old water,
clean the tank, and fill
with clean water
• Pour out any remaining
water in the water reservoir
• Place unit on a flat,
even surface
• Check the water level; refill
the tank if the water is low
• Use distilled water and a
demineralization cartridge
• Replace demineralization
cartridge