Panasonic KX-TG2711C Operating Instructions Manual page 33

Problem
I cannot make a call.
I cannot make long distance
calls.
Call Display
Problem
Caller information is not
displayed.
Caller information is displayed
late.
I cannot dial the phone number
edited in the caller list.
The 2nd caller's information is
not displayed during an outside
call. (Visual Call Waiting
feature does not function.)
Cause/solution
R The dialing mode may be set incorrectly. Change the
setting (page 13).
R Make sure that you have long distance service.
Cause/solution
R You must subscribe to Call Display service. Contact your
service provider/telephone company for details.
R If your unit is connected to any additional telephone
equipment such as a Call Display box or cordless
telephone line jack, plug the unit directly into the wall jack.
R If you use a DSL/ADSL service, we recommend
connecting a DSL/ADSL filter between the base unit and
the telephone line jack. Contact your DSL/ADSL provider
for details.
R The name display service may not be available in some
areas. Contact your service provider/telephone company
for details.
R Other telephone equipment may be interfering with this
unit. Disconnect the other equipment and try again.
R Depending on your service provider/telephone company,
the unit may display the caller's information at the 2nd
ring or later.
R Move closer to the base unit.
R The phone number you dialed might have been edited
incorrectly (for example, the long distance "1" or the area
code is missing). Edit the phone number with another
pattern (page 21).
R In order to use Call Display, Call Waiting, or Visual Call
Waiting, you must first contact your service provider/
telephone company and subscribe to the desired service.
After subscribing, you may need to contact your service
provider/telephone company again to activate this specific
service, even if you already subscribed to both Call
Display and Visual Call Waiting services.
Useful Information
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