Panasonic KX-TG2740S Operating Instructions Manual
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Panasonic KX-TG2740S Operating Instructions Manual

2.4ghz expandable cordless phone system
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See also: Operating Instructions Manual
2 LINE
PLEASE READ BEFORE USE AND SAVE.
Charge the battery for about 15 hours before initial use.
Panasonic World Wide Web address: http://www.panasonic.com
for customers in the USA or Puerto Rico
2.4GHz Expandable Cordless Phone System
Operating Instructions
Model No.
KX-TG2740S
Pulse-or-tone dialing capability
Caller ID Compatible

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Summary of Contents for Panasonic KX-TG2740S

  • Page 1 2.4GHz Expandable Cordless Phone System 2 LINE PLEASE READ BEFORE USE AND SAVE. Charge the battery for about 15 hours before initial use. Panasonic World Wide Web address: http://www.panasonic.com for customers in the USA or Puerto Rico Operating Instructions KX-TG2740S Model No.
  • Page 2 Thank you for purchasing your new Panasonic cordless telephone. Please read IMPORTANT SAFETY INSTRUCTIONS on page 114 before use. Read and understand all instructions. Caller ID and Call Waiting Service, where available, are telephone company services. After subscribing to Caller ID, this phone will display a caller’s name and phone number.

  • Page 3: For Best Performance

    For Best Performance Battery Charge A rechargeable Ni-Cd battery powers the handset. Charge the battery for about 15 hours before initial use (p. 14). Base Unit Location/Noise Calls are transmitted between the base unit and the handset using wireless radio waves. For maximum distance and noise-free operation, the recommended base unit location is: Away from electrical appliances such as a TV, personal computer or...

  • Page 4: Table Of Contents

    System... 27 Caller’s Recording Time ... 27 Greeting Message ... 28 Number of Rings ... 30 Registration for Additional Handsets ... 31 Cordless Telephone Making Calls ...32 Handset ...32 Base Unit (Digital Duplex Speakerphone) ...36 Answering Calls ...38 Handset ...39 Base Unit...39...
  • Page 5 Special Features ...76 Muting Your Conversation...76 For Call Waiting Service Users ...76 Temporary Tone Dialing (For Rotary or Pulse Service Users) ...76 How to Use the PAUSE Button (For PBX Line/Long Distance Calls) ...77 Ringer Tone...77 FLASH Button ...78 Line Selection...80 Incoming Call Tone ...81 Answering System Mailbox Features ...82...

  • Page 6: Location Of Controls

    Location of Controls Base unit CHARGE Indicator (p. 14) Button (FUNCTION) (p. 18, 20) MIC (Microphone) (p. 29, 36, 39, 89) Button and Indicator (LINE1) (p. 36, 38, 39, 63, 67, 71) Button and Indicator (LINE2) (p. 36, 38, 39, 63, 67, 71) (HOLD) (CONF) Display (p.
  • Page 7 MAILBOX Buttons (p. 86, 87, 89) Button (p. 89) (MEMO) (ANSWER!ON) and Indicator (p. 85, 88) Antenna (p. 3, 11) Charge Contacts (p. 15) Speaker (p. 29, 37) Button (ERASE) (p. 29, 37, 49, 50, 58, 88) How to use the Navigator key: This key has four active areas that are indicated by arrows.
  • Page 8 Location of Controls Handset Back side Speaker (p. 33, 64, 73, 91) Display (p. 10) Headset Jack (p. 99) (TALK) Button (p. 32, 39, 66) (Speakerphone) Button (p. 33, 39, 66, 91) Button (p. 76) (TONE) CONF (Conference)/FUNCTION Button (p. 16, 17, 69, 70) Button (p.

  • Page 9: Displays

    How to use the handset soft keys: Three soft keys are used to select functions displayed directly above the keys. Functions displayed above the keys will change depending on the state of usage. Example [ 1 ] PRIVACY LINE1 LINE2 P L A Y Displays Base unit...

  • Page 10: Received Calls

    Displays Handset #“ ” and “ ” (Line status icons) function as follows. Off (invisible) The line is free. The line is being used. Flashing A call is on hold within this system (handset or base unit) or the Answering System is responding to a call (p. 84). Flashing quickly A call is being received.

  • Page 11: Installation

    Installation Connecting the AC Adaptor Raise the antennas. •USE ONLY WITH Panasonic AC ADAPTOR PQLV10 (Order No. PQLV10Z). •The AC adaptor must remain connected at all times. (It is normal for the adaptor to feel warm during use.) •To connect a standard telephone on the same line, see page 102.

  • Page 12: Connecting The Telephone Line Cord

    Installation Connecting the Telephone Line Cord Connect the telephone line cord(s) to the unit as follows. To connect a two-line telephone jack LINE 2 GREEN Plug LINE 1/2 4-Wire Telephone Line Cord with GREEN Plugs Two-Line Telephone Jack (RJ14C)
  • Page 13 To connect two single-line telephone jacks LINE 2 LINE 1/2 GREEN TRANSPARENT Plug Plug If you use the unit as a single-line telephone only LINE 2 LINE 1/2 TRANSPARENT Plug For assistance, please call: 1-800-211-PANA(7262) 2-Wire Telephone Line Cord with TRANSPARENT Plugs 4-Wire Telephone Line Cord with GREEN Plugs 2-Wire Telephone Line Cord...

  • Page 14: Installing The Battery In The Handset

    Installation Installing the Battery in the Handset Insert the battery into the handset as shown, matching the correct polarity (#). Press the battery down until it places into the compartment ($). When finished, close the cover. Battery Charge Place the handset on the base unit and charge for about 15 hours before initial use.

  • Page 15: Battery Information

    “ ” when you place the handset on the base unit. The handset will not work. Keep charging. Battery information After your Panasonic battery is fully charged (p. 14): Operation While in use (TALK) While not in use (Standby) While using the Reception Booster feature (p.

  • Page 16: Programmable Settings

    Programmable Settings Handset Programming Guidelines and Function Menu The handset has programmable functions. Most of them are selected from the function menu on the display (p. 17). Navigator key has four active areas that are indicated by arrows. The key is indicated by the arrows Ñ, Ö, Ü...
  • Page 17 Useful information: •“---------------” indicates the beginning or end of the function menu. •You can go back to the previous display by pressing Ü except when entering characters or numbers. To return to the main menu from the sub-menu I or sub-menu II, press Ü. •You can exit the programming mode any time by pressing (OFF).

  • Page 18: Base Unit Programming Guidelines And Function Menu

    Programmable Settings Base Unit Programming Guidelines and Function Menu The base unit has programmable functions. Most of them are selected from the function menu on the display (p. 19). (FUNCTION) How to select a function item from the menu Make sure the base unit is not being used. 1.
  • Page 19 •You can go back to the previous display by pressing Ü except when entering characters or numbers. To return to the main menu from the sub-menu I or sub-menu II, press Ü. •You can exit the programming mode any time by pressing (STOP/EXIT). •If you do not press any buttons for 60 seconds, the base unit will exit the programming mode.

  • Page 20: Date And Time

    Programmable Settings Date and Time Voice Day/Time Stamp: During playback, a synthesized voice will announce the day and time that each message was recorded. Use the base unit. Make sure the base unit is not being used. Press (FUNCTION) Scroll to “Date and time” by pressing Ñ...

  • Page 21: Dialing Mode

    Dialing Mode If you have touch tone service, set to “Tone”. If rotary or pulse service is used, set to “Pulse” using either the base unit or handset. Your phone comes from the factory set to “Tone”. With the base unit Make sure the base unit is not being used.

  • Page 22: Line Mode

    Programmable Settings Line Mode If the line is connected to a low voltage system such as a PBX, set to “B” using either the base unit or handset. Your phone comes from the factory set to “A”. With the base unit Make sure the base unit is not being used.

  • Page 23: Auto Talk Feature

    Auto Talk Feature The Auto Talk feature allows you to answer a call by lifting the handset off the base unit without pressing handset (p. 31), you can answer a call by lifting it off the charger. If you want to use this feature, turn the feature ON by programming. Your phone comes from the factory set to OFF.

  • Page 24: Ringer Volume

    Programmable Settings Ringer Volume Handset You can select the handset ringer volume for each line. Set to HIGH, MEDIUM, LOW or OFF. If set to OFF, the handset will not ring for the line(s). Your phone comes from the factory set to HIGH. Make sure the handset is not being used.
  • Page 25 Base unit You can select the base unit ringer volume for each line. Set to HIGH, MEDIUM, LOW or OFF. If set to OFF, the base unit will not ring for the line(s). Your phone comes from the factory set to HIGH. Make sure the base unit is not being used.

  • Page 26: Lcd Contrast

    Programmable Settings LCD Contrast You can program the handset and base unit LCD contrast (6 levels). Your phone comes from the factory set to level 3. Handset Make sure the handset is not being used. Press (CONF/FUNCTION) “Initial setting” by pressing , and press Ñ...

  • Page 27: Preparing The Answering System

    Preparing the Answering System Caller’s Recording Time You can select “1 minute”, “2 minutes”, “3 minutes” or “Greeting only” for the caller’s recording time. Your phone comes from the factory set to “3 minutes”. Use the base unit. Make sure the base unit is not being used. Press (FUNCTION) Scroll to “Initial setting”...

  • Page 28: Greeting Message

    Preparing the Answering System Greeting Message You can record a personal greeting message of up to 2 minutes for each line or a common greeting message for both lines. If a greeting message is not recorded for a line, one of two pre-recorded greetings will be played when a call is received (p.
  • Page 29 After the long beep, talk clearly, about 8 inches (20 cm) away from the MIC (microphone). •The display shows the elapsed recording time. •If you record for over 2 minutes, the unit will automatically stop recording and play back the greeting.

  • Page 30: Number Of Rings

    Preparing the Answering System Number of Rings You can select the number of times the unit rings before the Answering System answers a call, from “2” to “7” or “Toll saver” Your phone comes from the factory set to “4”. Use the base unit.

  • Page 31: Registration For Additional Handsets

    Registration for Additional Handsets KX-TG2740S includes a handset with the base unit. You can expand the system by adding up to 7 optional handsets to the system. A maximum of 8 handsets can be registered at the base unit. Generally a maximum of 3 extensions excluding or including the base unit can operate at a time.

  • Page 32: Making Calls

    Registration for Additional Handsets •You can stop registration by pressing (OFF) on the handset and pressing (MUTE) on the base unit. To re-register a handset to a different base unit of the same model, see pages 104 and 105. Making Calls Two calls can be handled simultaneously on separate telephone lines by the handset and the base unit, or by two handsets (when the system has one or more additional handsets, p.

  • Page 33: Lighted Handset Keypad

    •To use “ ” and “ PRIVACY MUTE and 76. •To use the Reception Booster feature, see page 34. To have a hands-free phone conversation (Using Digital Duplex Speakerphone) Press •A free line is automatically selected and the line status icon is displayed. (To change the line selection, see page 80.) •“SP-phone”...
  • Page 34 Making Calls To adjust the receiver volume (HIGH, MEDIUM or LOW) or speaker volume (6 levels) while talking To increase, press •Each time you press Ö change. •The number of steps indicates the volume level. •The display will return to the length of the call. Reception Booster feature The feature allows the handset to improve the sound quality when using in an area with...
  • Page 35 To redial the last number dialed on the handset Press , and press •You can select a line by pressing the left soft key ( ), instead of pressing LINE2 To redial using the redial list (Memory Redial) The last 5 phone numbers dialed with the handset are stored in the redial list. 1.

  • Page 36: Base Unit (Digital Duplex Speakerphone)

    Making Calls Base Unit (Digital Duplex Speakerphone) Press (DIGITAL!SP-PHONE) •The DIGITAL SP-PHONE indicator lights. •A free line is automatically selected and the line indicator lights. (To change the line selection, see page 80.) Dial a phone number. •After a few seconds, the display will show the length of the call.
  • Page 37 To adjust the speaker volume (8 levels) while talking To increase, press Ñ To decrease, press Ö •The number of steps indicates the volume level. To dial after confirming the entered number Enter a phone number. •If you misdial, press (ERASE). One digit will be erased.

  • Page 38: Answering Calls

    Making Calls To put a call on hold Press (HOLD) •The DIGITAL SP-PHONE indicator light goes out and the line indicator flashes. •The line status icon on the handset also flashes. •If a call is kept holding for 6 minutes, an alarm tone will start to sound.

  • Page 39: Handset

    Handset Press •The called line status icon stops flashing. •You can also answer a call by pressing any dialing button (0) to (9), (*) or (#) (Any Key Talk). •You can answer a call by pressing the left soft key ( ) or the middle soft key LINE1 ), instead of pressing...

  • Page 40: Caller Id Service

    Caller ID Service This unit is compatible with a Caller ID service offered by your telephone company. If you subscribe to a Caller ID service, the calling party’s information will be shown on the handset and base unit after the first ring. The handset and base unit can record information of up to 50 different callers for both lines combined, including the time and date received, the called line, and the number of times called, in the Caller List.

  • Page 41: Using The Caller List

    Using the Caller List If you have received new calls, “Received calls” will be displayed. Handset on the base unit PRIVACY Received callss LINE1 LINE2 P L A Y •If the battery need to be charged, “Received calls” will not display on the handset (p. 15). Viewing the Caller List Handset Make sure the handset is not...

  • Page 42: Calling Back From The Caller List

    Using the Caller List What “ ” and “ ” mean Indication of which line the caller information was received from. What “√” means When the display shows “√”, you have already viewed this calling information, answered the call or called back the caller.

  • Page 43: Editing The Caller's Phone Number

    Editing the Caller’s Phone Number You can edit a phone number into one of 3 patterns to call back or store it into the directory. The Caller ID Number Auto Edit Feature (p. 45) This feature will allow the unit to edit a Caller ID number into one of 3 patterns you desired for you automatically in the Caller List.
  • Page 44 Using the Caller List Base unit Make sure the base unit is not being used. Press Ö Ñ Scroll to the desired caller by pressing Ö Ñ Press to select a pattern. (EDIT) •Each time you press (EDIT), the number is rearranged into one of 3 patterns.

  • Page 45: The Caller Id Number Auto Edit Feature

    The Caller ID Number Auto Edit Feature There are 3 patterns of phone number (a, b, and c, p. 43, 44). This feature allows your phone to automatically edit an in-coming Caller ID number into one pattern you preferred, and display the Caller ID number with that pattern automatically.

  • Page 46: Caller Id Edit

    Using the Caller List Base unit Make sure the base unit is not being used. 1. Press (FUNCTION). 2. Scroll to “Initial setting” by pressing , and press Ñ 3. Scroll to “Caller ID edit” by pressing , and press Ñ...

  • Page 47: Storing Caller List Information In The Directory

    Storing Caller List Information in the Directory You can store phone numbers that are in the Caller List into the directory. Handset Make sure the handset is not being used. Press to enter the Caller List. Ö Ñ Scroll to the caller you want to store in the directory by pressing •If the number requires editing, press the right soft key (...
  • Page 48 Using the Caller List Base unit Make sure the base unit is not being used. Press Ö Ñ Scroll to the caller you want to store in the directory by pressing •If the number requires editing, press (EDIT) (p. 44). Press á...

  • Page 49: Erasing Caller List Information

    Erasing Caller List Information After checking the Caller List, you can erase some or all of the entries. To erase a specific caller from the Caller List Handset: Make sure the handset is not being used. Press to enter the Caller List. Ö...
  • Page 50 Using the Caller List To erase all entries in the Caller List Before erasing all entries, make sure that “0 new call” is displayed. Handset: Make sure the handset is not being used. Press Ö Ñ Press (HOLD/CLEAR) •To stop erasing, press Ü. Press (HOLD/CLEAR) •A beep sounds and all entries in the...

  • Page 51: Directory

    Directory You can store up to 50 names and phone numbers in both the handset and base unit directories. All of the directory items are sorted by the first word in alphabetical order. You can make a call by selecting a name on the display.
  • Page 52 Directory •If a pause is required for dialing, (PAUSE/REDIAL) can be stored in a phone number counting as one digit (p. 77). •You can exit the programming mode any time by pressing (OFF) •If the display shows “Directory Full” in step 2 on page 51, press (OFF) to exit the programming mode.

  • Page 53: Selecting Characters To Enter Names

    •If a pause is required for dialing, (REDIAL/PAUSE) can be stored in a phone number counting as one digit (p. 77). •You can exit the programming mode any time by pressing (STOP/EXIT) •If the display shows “Directory Full” in step 2 on page 52, press (STOP/EXIT) to exit the programming mode.

  • Page 54: Dialing From The Directory

    Directory If you make a mistake while entering a name: Press to move the cursor to the incorrect character, press Ü á on the handset or (HOLD/CLEAR) enter the correct character. Each time you press a character is erased. To erase all characters, press and hold (ERASE) (HOLD/CLEAR) (ERASE)
  • Page 55 Base unit Make sure the base unit is not being used. Press to enter the directory list. Ü á •The display shows the number of stored items in the directory. Scroll to the desired item by pressing Ö Ñ •All directory items are stored in the order shown on the right.

  • Page 56: Editing

    Directory Editing Handset Make sure the handset is not being used. Press Ü á Scroll to the directory item you want to change, by pressing •To search for the item by initial, see page 54. Press the right soft key ( Edit the name using the dialing buttons, up to 16 characters (p.
  • Page 57 Base unit Make sure the base unit is not being used. Press to enter the directory list. Ü á Scroll to the directory item you want to change, by pressing •To search for the item by initial, see page 55. Press (EDIT) Edit the name using the dialing buttons, up...

  • Page 58: Erasing

    Directory Erasing Handset Make sure the handset is not being used. Press Ü á Scroll to the directory item that you want to erase by pressing •To search for the item by initial, see page 54. Press (HOLD/CLEAR) •To stop erasing, press Ü. Press (HOLD/CLEAR) •A beep sounds and the item is erased.

  • Page 59: Sending The Directory

    Sending the Directory You can send a directory item or all the items between the handset and the base unit. Entries copied to the destination unit are added to its directory. (Phone Directory Sharing) When the system has one or more additional handsets (p.
  • Page 60 Directory •If “---Incomplete---” and “Directory full” are displayed with the item in step 7 on page 59, the destination unit directory memory is full. To exit the directory sending mode, press (OFF). To re-send the item, erase an unnecessary item from the destination unit (p. 58), and make sure the destination unit is not in use and try again.

  • Page 61: Copy All Items

    To send all items in the directory from the handset to another user Press (CONF/FUNCTION) Scroll to “Copy directory” by pressing , and press Ö Ñ Scroll to “Copy all items” by pressing , and press Ö Ñ Select the destination extension number by pressing Ö...
  • Page 62 Directory To send all items in the directory from the base unit to the handset Press (FUNCTION) Scroll to “Copy directory” by pressing , and press Ö Ñ Scroll to “Copy all items” by pressing , and press Ö Ñ Select the destination extension number by pressing Ö...

  • Page 63: Using The Other Line During A Conversation

    Using the Other Line During a Conversation During a conversation, if you hear two tones, and the line indicator on the base unit and the line status icon on the handset display will flash quickly, an incoming call is being received on the other line. You can answer the second call while holding the first call.

  • Page 64: Intercom

    Intercom A 2-way intercom is possible between the handset and the base unit. When the system has one or more additional handsets (p. 31), a 2-way intercom is also possible between two handsets. You can call all handsets from the base unit at once. The handset included with the base unit has the extension number 1 which has “[1]”...
  • Page 65 Base unit Using this feature, you can also locate a misplaced handset. Press (LOCATOR/INTERCOM/TRANSFER) •The LOCATOR/INTERCOM/TRANSFER indicator and the DIGITAL SP-PHONE indicator light. To page the handset, enter the extension number, using the dialing button ( •The handset will ring for 1 minute. •To stop paging, press (DIGITAL!SP-PHONE) or (LOCATOR/INTERCOM/TRANSFER).

  • Page 66: Answering Intercom Calls

    Intercom Answering Intercom Calls Handset When an intercom call is being received, the handset rings and the display shows the calling extension. Press •You can also answer the call by pressing any dialing button (0) to (9), (*) or (#) (Any Key Talk). To end the intercom, press handset on the base unit or the charger.

  • Page 67: Transferring A Call

    Transferring a Call You can transfer an external call between the base unit and the handset. When the system has one or more additional handsets (p. 31), you can transfer an external call between two handsets. To transfer a call from the handset During a call, press •The line status icon and “...
  • Page 68 Transferring a Call To transfer a call from the base unit During a call, press (LOCATOR/INTERCOM/TRANSFER) •The call is put on hold and the LINE indicator flashes. To page the handset, enter the extension number using the dialing button ( To page all handsets (when the system has additional handsets, p.

  • Page 69: Conference

    Conference Conference with two external calls While having a conversation on one line, you can make or answer a second call on the other line and then combine the calls to make a conference call. Handset: During a call, press twice to put (HOLD/CLEAR) the first call on hold.
  • Page 70 Conference Conference with an external call and intercom call While you are talking with an outside caller, you can call the base unit or the handset to make a conference call. When the system has one or more additional handsets (p. 31), you can make a conference call with your handset and another handset.

  • Page 71: Call Share

    Call Share This feature allows the handset or the base unit to join the existing external call. When the system has one or more additional handsets (p. 31), a handset user can join another handset user’s conversation. To join a conversation (Call Share) Handset: Press the relevant soft key ( Base unit:...

  • Page 72: Room Monitor Feature

    Room Monitor Feature This feature allows you to monitor a room through the handset or the base unit by using the intercom feature. For example you can monitor a baby from different areas of the house. You can call the handset or the base unit using the extension number, to monitor the room.
  • Page 73 To monitor with the handset Press (HOLD) (INTERCOM) Press the right soft key ( To call the base unit, press To call another handset (when the system has additional handsets, p. 31): Enter the extension number using the dialing button ( •Your handset will start to monitor the room through the destination unit and “Room monitor”...

  • Page 74: 2-Way Radio Communication (When The System Has Additional Handsets)

    2-Way Radio Communication (When the System Has Additional Handsets) If you purchase one or more additional handsets (p. 31), you can use this feature (except for KX-TGA272S). A handset user can talk with another handset user regardless of the base unit location. 2-Way Radio communication, which is the direct communication between a pair of handsets, does not need the base unit interface.

  • Page 75: To Answer A Call

    To call another handset Make sure the mode is on on your handset and the destination handset and the displays show “2Way radio mode”. Press Enter the extension number using the dialing button ( •The called handset will ring for 1 minute. •To stop calling, press (OFF).

  • Page 76: Special Features

    Special Features Muting Your Conversation During a call, you can make the other party not listen to you. When muting your conversation, you can hear the other party. For the handset; press the right soft key ( •“Mute” will be displayed for a few seconds and “...

  • Page 77: How To Use The Pause Button (For Pbx Line/Long Distance Calls)

    How to Use the PAUSE Button (For PBX Line/Long Distance Calls) We recommend you press on the base unit if a pause is required for dialing with a (REDIAL/PAUSE) PBX or to make a long distance call. Ex. Line access number (PAUSE/REDIAL) •Pressing (PAUSE/REDIAL) pause.

  • Page 78: Flash Button

    Special Features Base unit Make sure the base unit is not being used. Press (FUNCTION) setting” by pressing á Scroll to “Ringer tone” by pressing , and press Ñ Press (Line 1) or Ö the line. •The line’s current setting will be displayed. Select the desired ringer tone by pressing Ö...

  • Page 79: With The Base Unit

    With the base unit Make sure the base unit is not being used. Press (FUNCTION) Scroll to “Initial setting” by pressing and press Ö Ñ, Scroll to “Set tel line” by pressing , and press Ñ á Scroll to “Set flash time” by pressing , and press Ñ...

  • Page 80: Line Selection

    Special Features Line Selection The handset and base unit will automatically select a free line when you make a call by pressing will also select the in-coming called line when you answer the in-coming call. You can change the line selection of the handset and base unit. There are three options as following: Line 1: Line 1 will be selected.

  • Page 81: Incoming Call Tone

    Incoming Call Tone While using one line, you can be informed if another call arrives on the other line by two tones. During an intercom call (p. 64) or while using the Room Monitor feature (p. 72) or while listening to messages (p. 86, 91), you can also be informed by two tones if a call arrives.

  • Page 82: Mailbox Features

    Mailbox Features The system accommodates three voice mailboxes. You can share the mailboxes with other members of your family or office, in your convenience. Callers from touch tone phones can specify one of three mailboxes to leave a message there. If callers do not specify a mailbox or call from rotary telephones, messages will be recorded into Mailbox 1.

  • Page 83: Setting The Mailbox Password (For Mailbox 2 And 3)

    Setting the Mailbox Password You can use Mailbox 2 or 3 for your personal mailbox, and prevent unauthorized people from accessing the mailbox and listening to the messages. Assign 2-digit password (00–99) to Mailbox 2 or 3. Each password and the remote code (p. 95) must be unique.

  • Page 84: Automatic Answering Operation

    Automatic Answering Operation The Answering System allows the unit to answer calls with a greeting message. Callers can then leave a message in a mailbox (p. 82). While recording, “-Answering-” and the called line will flash on the base unit display and the mailbox icon is displayed.

  • Page 85: Monitoring Incoming Calls

    To turn on the Answering System for the selected line(s) Press (ANSWER!ON) •The ANSWER ON indicator lights. •“Answer set” with the line(s) and the current day and time will be announced. •The unit will announce the remaining recording time if it is less than 5 minutes. •If you hear “Memory full”, “...

  • Page 86: Listening To Messages

    Listening to Messages If the ANSWER ON indicator flashes, new messages have been recorded. The mailbox icons ( which have new messages also flash on the base unit display. •If only old messages exist in a mailbox, the mailbox icon will display but will not flash.

  • Page 87: Slow Talk Message Playback

    To adjust the speaker volume: 9 levels (0–8) are available during playback. To increase, press . To decrease, press Ñ Slow Talk message playback For easier listening of recorded messages, you can slow down the playback speed. Press the MAILBOX button ( whose message is being played.

  • Page 88: Erasing Messages

    Erasing Messages The unit will announce the remaining recording time after playback, if it is less than 5 minutes. New messages cannot be recorded when: —“Memory full” is heard. —“ ” is displayed on the base unit. ALL MAILBOX FULL —the ANSWER ON indicator flashes rapidly (only when the Answering System is on).

  • Page 89: Recording A Memo Message

    Recording a Memo Message You can record your own voice memo message of up to 3 minutes, in the desired mailbox for other users or yourself. Press (MEMO) •“Please select Mailbox” is heard. Within 5 seconds, press a mailbox button ( (MAILBOX!1) (MAILBOX!3) After a long beep, talk clearly...

  • Page 90: Transferring A Call To A Mailbox

    Transferring a Call to a Mailbox When you answered a call, and the caller wants to talk to someone who the caller knows is not available, you can place the caller into one of the mailboxes, where the caller can leave a message. The following is how calls must be transferred to a mailbox: After you answered a call, you may announce that person the caller wishes to speak to is not available, and remind the caller to press the #...

  • Page 91: Remote Operation With The Handset

    Remote Operation with the Handset You can access the mailboxes from your handset and listen to messages. If “ ” flashes on the PLAY handset, there are new messages in the mailboxes. Concerning new message indications on the base unit, see page 86. To listen to messages Press the right soft key ( •A beep sounds and “Please select Mailbox”...

  • Page 92: Voice Menu

    Remote Operation with the Handset Voice menu If no commands are entered after you listened to new messages in the mailbox and heard “End of final message”, the handset will start the following voice menu. “Press 4 to play back new messages. Press 5 to play back all messages.” •You can enter direct commands even if the voice menu has started.

  • Page 93: Direct Commands

    Direct commands NEW MESSAGE PLAYBACK ALL MESSAGE PLAYBACK REPEAT (During playback) SKIP (During playback) CHANGING PLAYBACK SPEED (During playback) STOP ERASING A SPECIFIC (*) (4) MESSAGE (During playback) ERASING ALL MESSAGES (*) (5) SELECTING (#) (1) ANOTHER MAILBOX (#) (2) (#) (3) For assistance, please call: 1-800-211-PANA(7262) •Only new messages are played back.

  • Page 94: Remote Operation From A Touch Tone Phone

    Remote Operation from a Touch Tone Phone You can operate the Answering System from any touch tone phone. A synthesized voice menu will guide you on how to operate the unit (p. 96). •To skip the voice menu and operate the unit directly, see page 97.

  • Page 95: Remote Code

    Remote Code The remote code prevents unauthorized people from accessing your unit and listening to your messages. Choose any 2-digit number (00–99). The factory preset remote code is “11”. If you do not program your own remote code, you can use “11”. Use the base unit.

  • Page 96: Voice Menu

    Remote Operation from a Touch Tone Phone Voice Menu The shaded parts are voice prompts. Press 1 to play back all messages. Press 2 for other functions. Press 1 to play back new messages. Press 2 for other functions. Press 1 to record your message.

  • Page 97: Direct Remote Operation

    Direct Remote Operation Once you have accessed one of the mailboxes (p. 94), you can also control your unit by direct commands instead of using the voice menu. To end the remote operation, hang up anytime. Direct commands NEW MESSAGE PLAYBACK ALL MESSAGE PLAYBACK...
  • Page 98 Remote Operation from a Touch Tone Phone SELECTING ANOTHER MAILBOX Turning on the Answering System Call your unit and wait for 15 rings. •The unit will answer and the greeting message will be played. •The Answering System will turn on for the line(s) selected by Answer line setting (p.

  • Page 99: Belt Clip

    To attach the belt clip Optional Headset Plugging the optional headset into the handset allows a hands-free phone conversation. Please use only the Panasonic KX-TCA88 headset. To order, call the accessories telephone number on page 2. Connecting the optional headset to the handset Open the headset jack cover, and connect the optional headset to the headset jack as shown below.

  • Page 100: Wall Mounting

    Wall Mounting This unit can be mounted on a wall phone plate. Connect the AC adaptor. Tuck the telephone line cord inside the wall mounting adaptor (#). Connect the telephone line cord ($). Fasten the telephone line cord to prevent it from being disconnected (%). Insert A and B hooks on the wall mounting adaptor into the holes on the base...
  • Page 101 Adjust the adaptor to hold the base unit, aligning the arrow C on the base unit with the adaptor. While keeping the adaptor held to the base unit, slide the wall mounting adaptor to the left until it clicks into place. Bottom of the unit with the adaptor locked into position Connect the telephone line cord.

  • Page 102: Adding Another Phone

    Adding Another Phone This unit will not function during a power failure. To connect a standard telephone on the same line, use the Panasonic T-adaptor KX-J66. To order, call the accessories telephone number on page 2. Standard Telephone Telephone Line Jack...

  • Page 103: Battery Replacement

    Battery will need to be replaced, even if you cleaned the charge contacts and charged the battery fully, but after a few telephone calls, “Recharge battery” is displayed and/or “ Please order a new Panasonic PQPP511SVC (P-P511) battery at the telephone number shown on page 2. Press the notch on the handset cover firmly and slide it as...

  • Page 104: Canceling Registration/Re-Registration

    Canceling Registration/Re-registration Canceling the Handset Registration If you no longer need to use the handset or if you need to register the handset to a different base unit of the same model, it may be necessary to cancel the registration. Only one handset can be canceled at a time near the base unit.

  • Page 105: Re-Registering The Handset

    (p. 104), the handset number still remains on that base unit memory. To erase the handset number from the previous base unit, see the base unit Operating Instructions. For KX-TG2740S base unit: (1) press (FUNCTION), (2) press (MUTE), (3) enter “335#”, and (4) enter that handset number ((1) to (8)).

  • Page 106: If The Following Appear

    If the Following Appear... If the unit detects a problem, one of the following messages will be displayed on the handset or the base unit. Error beeps or a busy tone will sound. Display message Recharge battery (handset only) Charge for 15HRS (handset only) No link to base.
  • Page 107 Display message System is busy. Please try again later. ---Incomplete--- Tom Jones 098-765-4321 Directory full (The name/number is an example.) Directory No items stored Denied For assistance, please call: 1-800-211-PANA(7262) Cause & Remedy • If the radio communication between the handset and the base unit is partially impaired, this display will be shown.
  • Page 108 104. • This base unit has the memory of the handset currently registered to another base unit. Erase the handset memory from the base unit. For KX-TG2740S base unit: (1) Press (FUNCTION) (3) Enter “335#” and (4) Enter that handset number (1 to 8).

  • Page 109: Troubleshooting

    Troubleshooting Cordless Telephone Problem “No link to base. Walk closer to base and try again.” is displayed and an alarm tone sounds. Static, sound cuts in/out, fades. Interference from other electrical units. The handset and/or the base unit does not ring.
  • Page 110 Troubleshooting Problem You cannot make a call even if there is a free line. The unit does not display the caller’s name and/or phone number. The display exits the Caller List. You cannot page the handset or base unit. You cannot answer a call by lifting the handset off the base unit or charger, or pressing the dialing button...
  • Page 111 Answering System Problem The Answering System is on, but incoming messages are not recorded. “ ” is displayed ALL MAILBOX FULL and the ANSWER ON indicator flashes rapidly, and no new messages are recorded. You cannot access a mailbox from the base unit or the handset.
  • Page 112 Troubleshooting Problem You cannot erase messages in the mailbox. When you play back messages or you turn the Answering system on, the unit announces the wrong day. Caller ID information does not display during message playback (p. 87, 92). General Problem The unit does not work.
  • Page 113 •This base unit has the memory of the handset currently registered to another base unit. Erase the handset memory from the base unit. For KX-TG2740S base unit: (1) Press , (2) Press (FUNCTION) (3) Enter “335#” and (4) Enter that handset number (1 to 8).

  • Page 114: Important Safety Instructions

    Important Safety Instructions When using this unit, basic safety precautions should always be followed to reduce the risk of fire, electric shock, or personal injury. 11. Read and understand all instructions. 12. Follow all warnings and instructions marked on this unit. 13.
  • Page 115 CAUTION: To reduce the risk of fire or injury to persons, read and follow these instructions. 1. Use only the battery(ies) specified. 2. Do not dispose of the battery(ies) in a fire. They may explode. Check with local waste management codes for special disposal instructions. 3.

  • Page 116: Fcc And Other Information

    FCC and Other Information If requested by the telephone company, inform them as follows: Registration No..(found on the bottom of the unit) Ringer Equivalence ...0.2B The particular telephone lines to which the equipment is connected. This unit must not be connected to a coin operated line. If you are on a party line, check with your local telephone company.
  • Page 117 TVs and VCRs. To minimize or prevent such interference, the base of the cordless telephone should not be placed near or on top of a TV or VCR. If interference is experienced, move the cordless telephone further away from the TV or VCR.
  • Page 118 FCC and Other Information • Environment — do not place the unit in a room where the temperature is less than 5°C (41°F) or greater than 40°C (104°F). Allow 10 cm (4") clearance around the unit for proper ventilation. Avoid excessive smoke, dust, mechanical vibration, shock, or direct sunlight.

  • Page 119: Specifications

    Specifications I Base unit Power Supply: Power Consumption: Frequency: Dimensions (H x W x D): Approx. 71 mm x 248 mm x 140 mm Mass (Weight): I Handset Power Supply: Frequency: Dimensions (H x W x D): Approx. 242 mm x 53 mm x 40 mm Mass (Weight): Security Codes: I Dialing Mode:...

  • Page 120: Index

    Index Accessories... 2 Answering Calls ... 38 Answering System ... 84 Auto talk Feature... 23, 39 Backlit LCD ... 10 Base Unit Location... 3 Battery Charge... 3, 14 Battery information ... 15 Battery Replacement ... 103 Battery strength... 14 Belt Clip... 99 Call monitor ...
  • Page 121 SP-phone, Handset... 33 Toll saver ... 30 Transferring a Call ... 67, 68 Troubleshooting, Answering System .. 111 Troubleshooting, Cordless Telephone .. 109 Troubleshooting, General ... 112 Two-Way Radio Communication ...74, 75 Voice menu ...92, 96 Volume control, Base Unit ... 29, 37, 87 Volume control, Handset...

  • Page 122: For Product Service

    Symptom •Send the unit to an authorized servicenter, prepaid and adequately insured. •Do not send your unit to the Panasonic Consumer Electronics Company listed on the back cover or to executive or regional sales offices. These locations do not repair consumer products.
  • Page 124 1-800-211-PANA(7262) Panasonic Consumer Electronics Company, Division of Matsushita Electric Corporation of America One Panasonic Way, Secaucus, New Jersey 07094 Panasonic Sales Company, Division of Matsushita Electric of Puerto Rico, Inc. Ave. 65 de Infantería, Km. 9.5, San Gabriel Industrial Park...

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