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Model shown is KX-TG2711.
Before initial use, see "Getting Started"
on page 9.
Thank you for purchasing a Panasonic product.
Please read these operating instructions before using the unit and save them for
future reference.
For assistance, please call 1-800-561-5505 or visit us at www.panasonic.ca
Operating Instructions
Digital Cordless Phone
Model No.
KX-TG304CSK
Digital Cordless Answering System
Model No.
KX-TG2711C
KX-TG2712C
KX-TG2721C
KX-TG2722C
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Table of Contents
Related Manuals for Panasonic KX-TG2711C
Summary of Contents for Panasonic KX-TG2711C
- Page 1 Before initial use, see “Getting Started” on page 9. Thank you for purchasing a Panasonic product. Please read these operating instructions before using the unit and save them for future reference. For assistance, please call 1-800-561-5505 or visit us at www.panasonic.ca...
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Page 2: Table Of Contents
Table of Contents Introduction Intercom/Locator Model composition ........3 Intercom .............29 Accessory information ........3 Handset locator ..........29 Transferring calls, conference calls ....29 Important Information Useful Information For your safety ..........5 Important safety instructions ......6 Wall mounting ..........30 For best performance ........6 Error messages ..........31 Other information .........7 Troubleshooting .........31... -
Page 3: Introduction
KX-TGA277 KX-TG2721 KX-TG2721 KX-TG2721 KX-TGA277 series KX-TG2722 KX-TG2721 KX-TGA277 R The suffix (C) in the following model numbers will be omitted in these instructions: KX-TG2711C/KX-TG2712C/KX-TG304CSK/KX-TG2721C/KX-TG2722C Accessory information Supplied accessories Quantity Accessory item/Part number KX-TG2711 KX-TG2712 KX-TG304SK KX-TG2721 KX-TG2722 AC adaptor/PNLV226... - Page 4 Introduction Additional/replacement accessories Please contact your nearest Panasonic dealer for sales information. Accessory item Order number Rechargeable HHR-4DPA or HHR-4MRA batteries Battery type: – Nickel metal hydride (Ni-MH) – 2 x AAA (R03) size for each handset Replacement batteries may have a different capacity from that of the supplied batteries.
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Page 5: Important Information
Important Information R Do not allow the AC adaptor or telephone line cord to be excessively pulled, bent or For your safety placed under heavy objects. To prevent severe injury and loss of life/ Operating safeguards property, read this section carefully before using the product to ensure proper and safe R Unplug the product from power outlets operation of your product. -
Page 6: Important Safety Instructions
Failure to follow these instructions may cause the batteries to swell or explode. Base unit location/avoiding noise Attention: The base unit and other compatible Panasonic units use radio waves to communicate with each other. R For maximum coverage and noise-free communications, place your base unit: –... -
Page 7: Other Information
R The product should not be exposed to direct sunlight. As an ENERGY STAR ® Partner, Panasonic R Do not place heavy objects on top of the has determined that this product meets the product. ENERGY STAR guidelines for energy R When you leave the product unused for a efficiency. -
Page 8: Specifications
Important Information Specifications R Standard: DECT 6.0 (Digital Enhanced Cordless Telecommunications 6.0) R Frequency range: 1.92 GHz to 1.93 GHz R RF transmission power: 115 mW (max.) R Power source: 120 V AC, 60 Hz R Power consumption: Base unit Standby: Approx. -
Page 9: Getting Started
R USE ONLY Ni-MH batteries AAA (R03) size. Connections R Do NOT use Alkaline/Manganese/Ni-Cd batteries. R Use only the supplied Panasonic AC R Confirm correct polarities ( adaptor PNLV226. R When mounting the unit on a wall, see page 30. -
Page 10: Note When Setting Up
For replacement, we recommend using the unit or charger and let it charge for at least Panasonic rechargeable batteries noted on 7 hours. page 4, 6. R Wipe the battery ends ( ) with a dry cloth. -
Page 11: Controls
Getting Started Navigator key – MDN, MCN, MFN, or MEN: Scroll through various Controls lists and items. – VOL. (Volume: MDN or MCN): Adjust the Handset receiver or speaker volume while talking. – MFN CID (Call Display): View the caller list. –... -
Page 12: Display
Getting Started n KX-TG2721 series: page 3 KX-TG2712/KX-TG304SK/KX-TG2722 KX-TG2721 series: page 3 Initial settings n Symbol meaning: Symbol Meaning Example: Press MCN or MDN to select the MbN: “Off” words in quotations. Display language You can select either “English” or “Français”... - Page 13 Getting Started Enter the current hour and minute MOKN a MOFFN (12-hour clock format) by selecting 2 digits for each. Example: 9:30 09 30 *: Select “AM” or “PM”. MOKN a MOFFN Note: R When English is selected as the display language, 12-hour clock format is used.
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Page 14: Making/Answering Calls
Making/Answering Calls When storing a calling card access number and/or PIN in the phonebook, a pause is also Making calls needed (page 18). Example: If you need to dial the line access Lift the handset and dial the phone number “9” when making outside calls with a number. -
Page 15: Useful Features During A Call
Making/Answering Calls To return to the conversation, press Temporary handset ringer off MMUTEN again. While the handset is ringing for a call, you can turn the ringer off temporarily by pressing Flash MOFFN. MFLASHN allows you to use the special Adjusting the base unit ringer features of your host PBX such as transferring volume... - Page 16 Making/Answering Calls this feature is turned on automatically when necessary. Call share Available for: KX-TG2712/KX-TG304SK/KX-TG2722 You can join an existing outside call. To join the conversation, press M N when the other handset is on an outside call. Note: R A maximum of 4 parties (including 1 outside party) can join a conversation using 3 extensions.
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Page 17: Phonebook
Phonebook Character Phonebook The phonebook allows you to make calls without having to dial manually. You can add 50 names and phone numbers to the shared phonebook. Important: R If you add entries on one handset, the entries can be shared on all handsets. Only 1 person can access the shared phonebook at a time. - Page 18 Phonebook Editing entries Find the desired entry (page 17). a MMENUN MbN: “Edit” a MOKN Edit the name if necessary (16 characters max.; page 17). a MOKN Edit the phone number if necessary (24 digits max.). a MOKN MbN: “Save” a MOKN a MOFFN Erasing entries Erasing an entry Find the desired entry (page 17).
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Page 19: Programming
Programming Programmable settings You can customize the unit by programming the following features using the handset. Scrolling through the display menus MMENUN Press MCN or MDN to select the desired main menu. a MOKN Press MCN or MDN to select the desired item from the next sub-menus. a MOKN Press MCN or MDN to select the desired setting. - Page 20 Programming Main menu Sub-menu 1 Sub-menu 2 Ph.book settings – Add new entry (Ph.book: phonebook) Initial setting Ringer settings Ringer volume <Level 6> *4, *5 , *6 – Ringer tone <Tone 1> Display settings Change language <English> Contrast <Level 3> –...
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Page 21: Call Display Service
Call Display Service phonebook is displayed and logged in the caller list. Using Call Display service Important: R This unit is Call Display compatible. To use Caller list Call Display features, you must subscribe to a Call Display service. Contact your Important: service provider/telephone company for R Only 1 person can access the caller list at a... - Page 22 Call Display Service C Area code – Local phone number Example: 555-321-5555 Note: R The number edited in step 4 will not be saved in the caller list. Erasing selected caller information MFN CID MbN: Select the desired entry. MCLEARN a MbN: “Yes” MOKN a MOFFN Erasing all caller information MFN CID...
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Page 23: Answering System
Answering System Answering system Turning the answering system on/off Available for: Base unit KX-TG2721 series: page 3 Press M N (ANSWER ON/OFF) to turn on/ The answering system can answer and record off the answering system. calls for you when you are unavailable to answer the phone. -
Page 24: Listening To Messages Using The Base Unit
Answering System MbN: “Greeting” a MOKN Listening to messages MbN: “Record greeting” a MOKN using the base unit MbN: “Yes” a MOKN After a beep sounds, hold the handset When new messages have been recorded, about 20 cm (8 inches) away and speak N on the base unit flashes. -
Page 25: Remote Operation
Answering System Note: Calling back (Call Display R To switch to the receiver, press M subscribers only) If caller information is received for the call, you Operating the answering system can call the caller back while listening to a message. MMENUN a MbN: “Answering device”... -
Page 26: Answering System Settings
Answering System Operation MbN: “Remote code” a MOKN Stop playback Enter the desired 3-digit remote access code. Turn answering system off MOKN a MOFFN Erase currently playing message Erase all messages Deactivating remote operation End remote operation Press * in step 5 on “Remote access code”, (or hang up) page 25. - Page 27 Answering System the phone rings for the 3rd time. You can then MbN: “Settings” a MOKN hang up without being charged for the call. MbN: “Recording time” a MOKN MMENUN MbN: Select the desired setting. a MOKN MbN: “Answering device” a MOKN a MOFFN MbN: “Settings”...
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Page 28: Voice Mail Service
Voice Mail Service Voice Mail service Voice Mail is an automatic answering service offered by your service provider/telephone company. After you subscribe to this service, your service provider/telephone company’s Voice Mail system answers calls for you when you are unavailable to answer the phone or when your line is busy. -
Page 29: Intercom/Locator
Intercom/Locator Intercom Transferring calls, conference calls Available for: KX-TG2712/KX-TG304SK/KX-TG2722 Available for: KX-TG2712/KX-TG304SK/KX-TG2722 Intercom calls can be made between handsets. Outside calls can be transferred or a Note: conference call with an outside party can be made between 2 handsets. R When paging the handset, the paged handset beeps for 1 minute. -
Page 30: Useful Information
Useful Information Wall mounting Note: R Make sure that the wall and the fixing method are strong enough to support the weight of the unit. R Drive the screws (not supplied) into the wall. n Base unit n Charger 50 mm 25 mm inches) (1 inch) -
Page 31: Error Messages
Useful Information Error messages Display message Cause/solution Busy R The called unit is in use. R Other units are in use and the system is busy. Try again later. R The handset you are using is too far from the base unit. - Page 32 Useful Information Problem Cause/solution I cannot hear a dial tone. R The base unit’s AC adaptor or telephone line cord is not connected. Check the connections. R Disconnect the base unit from the telephone line and connect the line to a known working telephone. If the working telephone operates properly, contact our service personnel to have the unit repaired.
- Page 33 Useful Information Problem Cause/solution I cannot make a call. R The dialing mode may be set incorrectly. Change the setting (page 13). I cannot make long distance R Make sure that you have long distance service. calls. Call Display Problem Cause/solution Caller information is not R You must subscribe to Call Display service.
- Page 34 Useful Information Answering system Problem Cause/solution The unit does not record new R The answering system is turned off. Turn it on (page 23). messages. R The message memory is full. Erase unnecessary messages (page 24). R If you subscribe to a Voice Mail service, messages are recorded by your service provider/telephone company, not your telephone.
- Page 35 Useful Information R If all registered handsets start ringing, press M N (LOCATOR) again to stop, then repeat this step. (KX-TG2712/KX-TG304SK/KX-TG2722) R The next step must be completed within 90 seconds. Handset: Press MOKN, then wait until a long beep sounds. Note: R While registering, “Base in registering mode”...
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Page 36: Industry Canada Notices And Other Information
Useful Information Industry Canada Notices and other information near, or on top of, a TV or VCR. If NOTICE: interference is experienced, move the This equipment meets the applicable Industry Canada Terminal Equipment cordless telephone further away from the TV or VCR. -
Page 37: Warranty
The warranty ALSO DOES NOT COVER damages which occurred in shipment, or failures which are caused by products not supplied by Panasonic Canada Inc., or failures which result from accidents, misuse, abuse, neglect, mishandling, misapplication, alteration, faulty... -
Page 38: Index
Index Privacy mode: 20 Redialing: 14 Index Ringer tone: 20 Rotary/pulse service: 15 4-way conference: 16 Speakerphone: 14 Answering calls: 14 Temporary tone dialing: 15 Answering system Transferring calls: 29 Call screening: 23 Troubleshooting: 31 Erasing messages: 24, 25, 26 Greeting message: 23 Visual Call Waiting: 15 Listening to messages: 24, 26... - Page 39 Notes...
- Page 40 Date of purchase (found on the bottom of the base unit) Name and address of dealer Attach your purchase receipt here. 5770 Ambler Drive, Mississauga, Ontario L4W 2T3 © Panasonic Corporation 2013 Printed in China *PNQX6464YA* *PNQX6464YA* PNQX6464YA PP0813MU1027 (E) TG27xxC(en)_0125_ver101.pdf 40...