Panasonic KX-TG2711E Operating Instructions Manual

Panasonic KX-TG2711E Operating Instructions Manual

Digital cordless phone; digital cordless answering system
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Model shown is KX-TG2711.
Before initial use, see "Getting Started"
on page 11.
Thank you for purchasing a Panasonic product.
Please read these operating instructions before using the unit and save them for
future reference.
Please access our online customer survey:
http://panasonic.net/pcc/tel/q
TG2711_21E(en)_0725_ver022.pdf
TG2711_21E(en)_0725_ver022.pdf

Operating Instructions

Model No.
Digital Cordless Answering System
Model No.
1
1
Digital Cordless Phone
KX-TG2711E
KX-TG2712E
KX-TG2713E
KX-TG2721E
KX-TG2722E
KX-TG2723E
KX-TG2724E
2012/07/25
2012/07/25
16:04:12
16:04:12

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Summary of Contents for Panasonic KX-TG2711E

  • Page 1: Operating Instructions

    Model shown is KX-TG2711. Before initial use, see “Getting Started” on page 11. Thank you for purchasing a Panasonic product. Please read these operating instructions before using the unit and save them for future reference. Please access our online customer survey: http://panasonic.net/pcc/tel/q...
  • Page 2: Table Of Contents

    Table of Contents Introduction Voice Mail Service Model composition ........3 Voice mail service ........31 Accessory information ........4 Intercom/Locator General information ........6 Intercom .............32 Important Information Handset locator ..........32 For your safety ..........7 Transferring calls, conference calls ....32 Important safety instructions ......8 Useful Information For best performance ........8 Character entry ..........33...
  • Page 3: Introduction

    KX-TG2722 KX-TG2721 KX-TGA277 KX-TG2723 KX-TG2721 KX-TGA277 KX-TG2724 KX-TG2721 KX-TGA277 R The suffix (E) in the following model numbers will be omitted in these instructions: KX-TG2711E/KX-TG2712E/KX-TG2713E/KX-TG2721E/KX-TG2722E/KX-TG2723E/ KX-TG2724E Feature differences Intercom Phonebook copy Answering Series system Between handsets Between handsets KX-TG2711 series –...
  • Page 4: Accessory Information

    Charger – See page 4 for replacement battery information. The handset cover comes attached to the handset. PNLC1030YM: Metallic grey, PNLC1030YB: Black Additional/replacement accessories Please contact your nearest Panasonic dealer for sales information. Accessory item Model number Rechargeable HHR-4MVE batteries Battery type: –...
  • Page 5 R Most major credit and debit cards accepted. R All enquiries transactions and distribution facilities are provided directly by Panasonic U.K. R It couldn’t be simpler! R Also available through our Internet is direct shopping for a wide range of finished products.
  • Page 6: General Information

    R In the event of problems, you should contact your equipment supplier in the first instance. Declaration of Conformity: R Panasonic System Networks Co., Ltd. declares that this equipment is in compliance with the essential requirements and other relevant provisions of Radio & Telecommunications Terminal Equipment (R&TTE) Directive 1999/5/EC.
  • Page 7: Important Information

    Important Information R Do not allow the AC adaptor or telephone line cord to be excessively pulled, bent or For your safety placed under heavy objects. To prevent severe injury and loss of life/ Operating safeguards property, read this section carefully before using the product to ensure proper and safe R Unplug the product from power outlets operation of your product.
  • Page 8: Important Safety Instructions

    R Do not mix old and new batteries. Base unit location/avoiding noise R Do not open or mutilate the batteries. The base unit and other compatible Panasonic Released electrolyte from the batteries is units use radio waves to communicate with corrosive and may cause burns or injury to each other.
  • Page 9: Other Information

    Important Information than 40 °C. Damp basements should also products and batteries should not be mixed be avoided. with general household waste. R The maximum calling distance may be For proper treatment, recovery and recycling shortened when the product is used in the of old products and used batteries, please following places: Near obstacles such as take them to applicable collection points, in...
  • Page 10 Important Information R Frequency range: 1.88 GHz to 1.90 GHz R RF transmission power: Approx. 10 mW (average power per channel) R Power source: 220–240 V AC, 50/60 Hz R Power consumption: Base unit Standby: Approx. 0.52 W Maximum: Approx. 2.7 W Base unit Standby: Approx.
  • Page 11: Getting Started

    R USE ONLY Ni-MH batteries AAA (R03) size. Connections R Do NOT use Alkaline/Manganese/Ni-Cd batteries. R Use only the supplied Panasonic AC R Confirm correct polarities ( adaptor PNLV226E. R When mounting the unit on a wall, see page 40.
  • Page 12: Note When Setting Up

    (without AC adaptor) to the same telephone line or to the same telephone line Note: jack using a T-adaptor. Your Panasonic sales R It is normal for batteries not to reach full shop can offer you more information about capacity at the initial charge.
  • Page 13: Controls

    Getting Started MR/ECON Controls R: Recall/Flash ECO: Eco mode shortcut key Handset N (Off/Power) Microphone Charge contacts Navigator key – MDN, MCN, MFN, or MEN: Scroll through various lists and items. – (Volume: MDN or MCN): Adjust the receiver or speaker volume while talking. –...
  • Page 14: Display

    Getting Started n KX-TG2721 series: page 3 Item Meaning C D E Handset is on an outside call. R When flashing slowly: The call is put on hold. R When flashing rapidly: An incoming call is now being received. The base unit transmission power is set to “Low”.
  • Page 15: Initial Settings

    Getting Started Initial settings One touch eco mode The MR/ECON button on the handset enables Symbol meaning: you to activate the eco function with one touch. Example: MbN: “Off” By activating eco mode, your unit can reduce Press MCN or MDN to select the words in the base unit transmission power by up to quotations.
  • Page 16: Making/Answering Calls

    Making/Answering Calls When storing a calling card access number and/or PIN in the phonebook, a pause is also Making calls needed (page 18). Example: If you need to dial the line access Lift the handset and dial the phone number “0” when making outside calls with a number.
  • Page 17: Useful Features During A Call

    Making/Answering Calls Note: Temporary handset ringer off R To change the recall/flash time, see While the handset is ringing for a call, you can page 21. turn the ringer off temporarily by pressing For call waiting or Call Waiting Caller ID service users Useful features during a To use call waiting or Call Waiting Caller ID, you must first subscribe with your service...
  • Page 18: Phonebook

    Phonebook R If there is no entry corresponding to Handset phonebook the character you selected, the next entry is displayed. The phonebook allows you to make calls MbN: Scroll through the phonebook if without having to dial manually. You can add necessary.
  • Page 19 Phonebook Enter the handset number you wish to send the phonebook entry to. R When an entry has been copied, “Completed” is displayed. R To continue copying another entry: MbN: “Yes” a M N a MbN: Select the desired entry. a M Copying all entries N a M MbN: “Copy All”...
  • Page 20: Programming

    Programming Programmable settings You can customise the unit by programming the following features using the handset. Scrolling through the display menus Press MCN or MDN to select the desired main menu. a M Press MCN or MDN to select the desired item in sub-menu 1. a M R In some cases, you may need to select from sub-menu 2.
  • Page 21 Programming Main menu Sub-menu 1 Sub-menu 2 Ph.Book Setup New Entry – (Ph.Book: phonebook) – Copy All Handset Setup – Set Date & Time – Alarm <Off> Ringer Setup Ringer Volume <Level 6> *4, *5 – Ringtone <Ringtone 1> Display Setup Select Language <English>...
  • Page 22: Special Programming

    You can increase the signal range of the base MbN: “Alarm” a M unit by using a DECT repeater. Please use only the Panasonic DECT repeater noted on MbN: Select the desired alarm option. a page 4. Contact your Panasonic dealer for details.
  • Page 23 Programming This is normal and the handset can be used once stops flashing. Registering the DECT repeater (KX-A405) to the base unit Note: R Please use a repeater that has not yet been registered to another unit. If the repeater is registered to another unit, deregister it first, referring to the Installation Guide for the DECT repeater.
  • Page 24: Caller Id Service

    Caller ID Service Phonebook name display Using Caller ID service When caller information is received and it matches a phone number stored in the Important: phonebook, the stored name in the R This unit is Caller ID compatible. To use phonebook is displayed and logged in the Caller ID features, you must subscribe to a caller list.
  • Page 25: Erasing Caller Information

    Caller ID Service Erasing caller information MFN ( ) MbN: Select the desired entry. a MbN: “Erase” or “Erase All” a MbN: “Yes” a M N a M Storing caller information to the phonebook MFN ( ) MbN: Select the desired entry. a MbN: “Add Phonebook”...
  • Page 26: Answering System

    Answering System Answering system Turning the answering system on/off Available for: The answering system is preset to on. KX-TG2721 series (page 3) Base unit The answering system can answer and record calls for you when you are unavailable to Press M N to turn on/off the answering answer the phone.
  • Page 27: Listening To Messages Using The Base Unit

    Answering System Recording your greeting message Playing back the greeting message MbN: “Answer System” a M MbN: “Answer System” a M MbN: “Greeting” a M MbN: “Greeting” a M MbN: “Start REC” a M MbN: “Play Greeting” a M MbN: “Yes” a M After a beep sounds, hold the handset about 20 cm away and speak clearly into the microphone (2 minutes and 30...
  • Page 28: Listening To Messages Using The Handset

    Answering System Operation Listening to messages Erase all messages using the handset Reset to a pre-recorded greeting message When new messages have been recorded, “Messages” is displayed on the handset with If pressed within the first 5 seconds of a the total number of new messages.
  • Page 29: Remote Access Code

    Answering System Note: Remote access code R If you do not press any dial keys within 10 A 3-digit remote access code must be entered seconds after a voice guidance prompt, the when operating the answering system unit disconnects your call. remotely.
  • Page 30: Answering System Settings

    Answering System telephone company to deactivate your Enter your remote access code within 10 voice mail service. seconds after the long beep. If your service provider/telephone company R The greeting message is played back. cannot do this: R You can either hang up, or enter your –...
  • Page 31: Voice Mail Service

    Voice Mail Service Voice mail service Voice mail is an automatic answering service offered by your service provider/telephone company. After you subscribe to this service, your service provider/telephone company’s voice mail system answers calls for you when you are unavailable to answer the phone or when your line is busy.
  • Page 32: Intercom/Locator

    Intercom/Locator Intercom Transferring calls, conference calls Available for: KX-TG2712/KX-TG2713/KX-TG2722/ Available for: KX-TG2723/KX-TG2724 KX-TG2712/KX-TG2713/KX-TG2722/ KX-TG2723/KX-TG2724 Intercom calls can be made between handsets. Outside calls can be transferred or a Note: conference call with an outside party can be made between 2 handsets. R When paging the handset, the paged handset beeps for 1 minute.
  • Page 33: Useful Information

    Useful Information Character entry The dial keys are used to enter characters and numbers. Each dial key has multiple characters assigned to it. The characters that can be entered depend on the character entry mode (page 33). – Press MFN or MEN to move the cursor left or right. –...
  • Page 34 Useful Information Extended 1 character table ( R The following are used for both uppercase and lowercase: Extended 2 character table ( R The following are used for both uppercase and lowercase: Cyrillic character table ( Helpline Tel. No.: U.K. 0844 844 3899 Ireland 01289 8333 TG2711_21E(en)_0725_ver022.pdf TG2711_21E(en)_0725_ver022.pdf 2012/07/25...
  • Page 35: Error Messages

    Useful Information Error messages Display message Cause/solution Error R Recording was too short. Try again. Failed R Phonebook copy failed (page 18). Confirm the other handset (the receiver) is in standby mode and try again. Incomplete R The receiver’s phonebook memory is full. Erase the unwanted phonebook entries from the other handset (the receiver) and try again.
  • Page 36: Battery Recharge

    Useful Information Problem Cause/solution I cannot hear a dial tone. R Make sure that you are using the supplied telephone line cord. Your old telephone line cord may have a different wiring configuration. R The base unit’s AC adaptor or telephone line cord is not connected.
  • Page 37 Useful Information Making/answering calls, intercom Problem Cause/solution R The handset is too far from the base unit. Move closer. is flashing. R The base unit’s AC adaptor is not properly connected. Reconnect AC adaptor to the base unit. R The handset is not registered to the base unit. Register it (page 38).
  • Page 38: Liquid Damage

    Useful Information Answering system Problem Cause/solution The unit does not record R The answering system is turned off. Turn it on (page 26). new messages. R The message memory is full. Erase unwanted messages (page 27). R The recording time is set to “Greeting Only”. Change the setting (page 30).
  • Page 39 Useful Information R The next step must be completed within 90 seconds. Handset: Wait until “Enter Base PIN” is displayed. a Enter the base unit PIN (default: “0000”). R If you forget your PIN, see page 36. R When the handset has been registered successfully, stops flashing.
  • Page 40: Wall Mounting

    Useful Information Wall mounting Note: R Make sure that the wall and the fixing method are strong enough to support the weight of the unit. R Drive the screws (not supplied) into the wall. n Base unit n Charger 50 mm 25 mm Screws Screws...
  • Page 41: Conditions Of Guarantee

    8. The guarantee period applicable to this product shall be 12 months. Please keep these operating instructions with your receipt. Panasonic U.K. a branch of Panasonic Marketing Europe GmbH Receipt No. Date of purchase Model No.
  • Page 42: Index

    Index Redialling: 16 Repeater: 22 Index Ringer tone: 21 Speakerphone: 16 Alarm: 22 Transferring calls: 32 Answering calls: 16 Troubleshooting: 35 Answering system: 26 Call screening: 26 Voice mail: 31 Erasing messages: 27, 28, 29 Volume Greeting message: 26 Receiver: 16 Greeting only: 30 Ringer (Base unit): 21 Listening to messages: 27, 28, 29...
  • Page 43 Notes TG2711_21E(en)_0725_ver022.pdf TG2711_21E(en)_0725_ver022.pdf 2012/07/25 2012/07/25 16:04:14 16:04:14...
  • Page 44 2 Check if telephone line cord is connected. 3 Use rechargeable Ni-MH batteries. (Alkaline/Manganese/Ni-Cd batteries CANNOT be used.) 4 Read troubleshooting page in the Operating Instructions. If you still have any problems, please call the Panasonic DECT Helpline 0844 844 3899 (U.K.) 01289 8333 (Ireland) or contact us through our website: www.panasonic.co.uk...

Table of Contents