Troubleshooting - General - Dual XDMA6415 Installation & Owner's Manual

XDMA6415 OPERATION
Troubleshooting - General
Problem
Unit will not turn on
(no power)
Unit has power
(but no sound)
Unit blows fuses
Excessive skipping
ERROR-01 appears
on display
ERROR-02 appears
on display
PROTECT appears
on display
NO FILE appears
on display
INVALID appears
on display
Unit will not accept
a disc
PAIRING FAILED appears
on the display
NO SUPPORT appears on
display
26
Cause
Yellow wire not connected or incorrect voltage
Red wire not connected or incorrect voltage
Black wire not connected
Fuse blown
Speaker wires not connected
One or more speaker wires touching each
other or touching chassis ground
Yellow or red wire touching chassis ground
Speaker wires touching chassis ground
Incorrect fuse rating
Unit is not mounted correctly or backstrap is
not secure
Physical defect in media (CD, CD-R or CD-RW) Check media for scratches
Disc read error
Focus error or disc is in upside down
The WMA file is copy-protected by DRM
(Digital Rights Management)
Selected file is not available in direct or
alphanumeric search modes
The file format is incompatible
CD mechanism position out of alignment
CD transit screws still in place
Pairing attempt has exceeded 60 seconds
Phone is not setup correctly to connect to a
bluetooth hands free device
An invalid ID3 tag version is present
Action
Check connections for proper
voltage (11~16VDC)
Check connection to ground
Replace fuse
Check connections at speakers
Insulate all bare speaker wires from
each other and chassis ground
Check for pinched wire
Check for pinched wire
Use fuse with correct rating
Check mounting sleeve and
backstrap support
Press EJECT or RESET
Press EJECT or RESET
Write disc using WMA files that are
not copy-protected
Repeat search using valid
parameters
Write disc using valid audio files
with .mp3 or .wma file extensions
Press and hold EJECT for 3 seconds
to reset CD mechanism position
Remove 2 transit screws located on
top of the unit
Retry pairing sequence. Pairing
must complete within 60 seconds
Check the owners manual for
instructions on enabling bluetooth
Version 1.x ID3 tags are supported.
Version 2.0 or greater are not
supported