Troubleshooting - General - Dual XDM6350 Installation & Owner's Manual

Problem
Yellow wire not connected or incorrect voltage
Unit will not turn on
Red wire not connected or incorrect voltage
(no power)
Black wire not connected
Fuse blown
Speaker wires not connected
Unit has power
One or more speaker wires touching each
(but no sound)
other or touching chassis ground
Yellow or red wire touching chassis ground
Unit blows fuses Speaker wires touching chassis ground
Incorrect fuse rating
Unit is not mounted correctly or backstrap is
not secure
Excessive skipping
Physical defect in media (CD, CD-R or CD-RW) Check media for scratches
ERROR-01 appears Disc read error
on display
ERROR-02 appears
Focus error or disc is in upside down
on display
PROTECT appears The WMA file is copy-protected by DRM
on display (Digital Rights Management)
NO FILE appears Selected file is not available in direct or
on display alphanumeric search modes
INVALID appears The file format is incompatible
on display
CD mechanism position out of alignment
Unit will not accept
a disc
CD transit screws still in place
An invalid ID3 tag version is present
NO SUPPORT appears on
display
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XDM6350 OPERATION
Troubleshooting - General
Cause
Check connections for proper
voltage (11~16VDC)
Check connection to ground
Replace fuse
Check connections at speakers
Insulate all bare speaker wires from
each other and chassis ground
Check for pinched wire
Check for pinched wire
Use fuse with correct rating
Check mounting sleeve and
backstrap support
Press EJECT or RESET
Press EJECT or RESET
Write disc using WMA files that are
not copy-protected
Repeat search using valid
parameters
Write disc using valid audio files
with .mp3 or .wma file extensions
Press and hold EJECT for 3 seconds
to reset CD mechanism position
Remove 2 transit screws located on
top of the unit
Version 1.0 to 2.0 ID3 tags are
supported.
Action
21