Troubleshooting - General - Dual XDMAR6720 Installation & Owner's Manual

XDMAR6720 OPERATION
Problem
Unit will not turn on
(no power)
Unit has power
(but no sound)
Unit blows fuses
Excessive Skipping
ERROR-02 appears
on display
CD will not eject
PROTECT appears
on display
NO FILE appears
on display
NO SUPPORT appears
on display
Parental Control Lock
Code Reset
32
Troubleshooting - General
Yellow wire not connected or incorrect
voltage Red wire not connected or
incorrect voltage
Black wire not connected
Speaker wires not connected
One or more speaker wires touching
each other or touching chassis ground
Yellow or red wire touching chassis
Speaker wires touching chassis ground
Incorrect fuse rating
Unit is not mounted correctly or
backstrap is not secure
Physical defect in CD, CD-R/RW disc
Disc read error or disc is in upside
CD mechanism error
The WMA file is copy-protected by DRM
(Digital Rights Management)
Selected file is not available in direct or
alphanumeric search modes
An invalid ID3 tag version is present, or
a non-ASCII character is included
If the parental control lock code has been forgotten or lost, press RESET
located behind the front panel to reset the code to "0000".
Cause
Fuse blown
ground
down
Action
Check connections for proper
voltage (11-16VDC)
Check connection to ground
Replace fuse
Check connections at speakers
Insulate all bare speaker wires
from each other and chassis
ground
Check for pinched wire
Check for pinched wire
Use fuse with correct rating
Check mounting sleeve and
backstrap support
Check media for scratches
Press EJECT or RESET
Hold EJECT for 3 seconds to
force eject the CD
Write disc using WMA files that
are not copy-protected
Repeat search using valid
parameters
Version 1.0 to 2.4 ID3 tags
and only ASCII characters are
supported.