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TO RECEIVE A REPLACEMENT UNIT AFTER WE HAVE
RECEIVED YOUR UNIT
•
Write the SR number on the outside of the carton used to return the
unit. Make sure you insure your shipment in case of damage or loss.
•
Carefully pack the unit using the original box and packing material if
possible. Please retain all accessories that were included with your
unit such as the remote control hand unit.
•
Include with the shipment:
•
Evidence of purchase date such as a bill of sale.
•
A brief note describing your unit's problem.
•
Your name, address and phone number.
•
The representative will advise the address to mail a cashier's check or
money order for payment if there are any out of warranty labor or
parts charges, and you elect not to use your credit card.
•
After we receive your product, a new or refurbished unit will be
shipped to you.
WHAT YOUR WARRANTY DOES NOT COVER
•
Acts of nature, such as but not limited to lightning damage.
•
Adjustment of customer controls.
•
Damage from misuse or neglect.
•
A unit that has been modified or incorporated into other products or
is used for institutional or other commercial purposes.
•
Batteries.
•
Units purchased, serviced or operated outside the U.S.A.
•
Loss of programming.
•
Installation.
•
Shipping damage if the unit was not packed and shipped in the
manner prescribed by Thomson.
•
Storage fees may be charged by the exchange point if you fail to pick
up the replacement unit in a timely manner.
L i m i t e d W a r r a n t y
PRODUCT REGISTRATION
Please complete the online Product Registration on www.rca.com or
complete and mail the Product Registration Card packed with your unit.
It will make it easier to contact you should it ever be necessary. The
return of the card is not required for warranty coverage.
HOW STATE LAW RELATES TO WARRANTY
•
Some states do not allow the exclusion nor limitation of incidental or
consequential damages, or limitations on how long an implied
warranty lasts, so the above limitations or exclusions may not apply
to you.
•
This warranty gives you specific legal rights, and you also may have
other rights that vary from state to state.
IF YOU PURCHASED YOUR PRODUCT OUTSIDE THE
UNITED STATES
This warranty does not apply. See your dealer for warranty information.
LIMITATION OF WARRANTY
•
The warranty stated above is the only warranty applicable to this
product. All other warranties, express or implied (including all
implied warranties of merchantability or fitness for a particular
purpose) are hereby disclaimed. No verbal or written information
given by Thomson, its agents or employees shall create a guaranty or
in any way increase the scope of this warranty.
•
Repair or replacement as provided under this warranty is the
exclusive remedy of the consumer. Thomson shall not be liable for
incidental or consequential damages resulting from the use of this
product or arising out of any breach of any express or implied
warranty on this product. This disclaimer of warranties and limited
warranty are governed by the laws of the State of Indiana. Except to
the extent prohibited by applicable law, any implied warranty of
merchantability or fitness for a particular purpose on this product is
limited to the applicable warranty period set forth above.
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Troubleshooting
