DirecTV GENIE HR54 User Manual
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DirecTV GENIE HR54 User Manual

DirecTV GENIE HR54 User Manual

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P.O. Box 1079
El Segundo, CA 90245
USER GUIDE
DIRECTV GENIE
& EARLIER HD DVR RECEIVERS
™

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Summary of Contents for DirecTV GENIE HR54

  • Page 1 P.O. Box 1079 El Segundo, CA 90245 USER GUIDE DIRECTV GENIE & EARLIER HD DVR RECEIVERS ™...
  • Page 2 However, ENERGY STAR labeled HD DVR set-top boxes qualify for ENERGY STAR only when configured with the DIRECTV Whole-Home DVR service. All other ENERGY STAR labeled set-top boxes, when used in ® conjunction with a DIRECTV subscription, meet ENERGY STAR criteria without requiring the consumer to take any additional steps.

  • Page 3: Welcome To The Directv Family

    Welcome! Now that you’re plugged in, it’s time to start enjoying access to over 285 (including over 190 full-time HD channels) channels of live and On Demand TV programming, satellite music and a huge selection of box office hits from DIRECTV CINEMA ®...

  • Page 4: Table Of Contents

    T A BL E O F C ON T ENT S Welcome to the DIRECTV Family! ..........3 Search Features ..............43 Safety & Care ................6 CHAPTER 4: RECORDINGS Product Information ..............8 Recording a Single Show ............46 CHAPTER 1: USING YOUR REMOTE CONTROL Recording a Series ..............48...
  • Page 5 Appendix 2: Connections to TV & Equipment ......145 Genie HD DVR ..............98 ™ Appendix 3: Receiver Front and Back Panels ......155 DIRECTV GENIE Mini Back Panel Example ......103 Appendix 4: Get Connected ..........159 Appendix 5: About High-Definition ........165 CHAPTER 8 - TROUBLESHOOTING & FAQS Index ..................170 Troubleshooting Tips ............106...

  • Page 6: Safety & Care

    Blocking the airflow to the unit could impair performance or damage your Receiver and other components. 15. Use only the power supply (power cord) that came with your DIRECTV Receiver. Failure to use the authorized power supply (power cord) may cause electric shock, fire, bodily injury and/or property damage.
  • Page 7 SAFETY & CARE • Do not stack electronic components or other objects on top of the DIRECTV Receiver. Also, do not stack the Receiver on top ® WARNING: Use only the power supply (power cord) that of a “hot component” such as an audio power amplifier.

  • Page 8: Product Information

    PRODUCT INFORMATION Keep your receipt to obtain warranty parts and service and for proof of acquisition. Attach it here and record the serial and model numbers in case you need them. *These numbers are typically located behind the card door on the front panel of your Receiver. Model No.

  • Page 9: Chapter 1: Using Your Remote Control

    CHAPTER 1: USING YOUR REMOTE CONTROL Your Remote Control ..............10 DIRECTV Genie™ Remote Control (RC71 & Above) ....10 DIRECTV Universal Remote Control (RC65 & Earlier) ... 12 Power Button & Mode Switch ..........12 Basic Button Controls on DIRECTV Remotes ......13 Screen Hint Buttons ..............

  • Page 10: Your Remote Control

    Remote directly at the Receiver or client. It even works through cabinet doors. During the programming process, the Genie Remote becomes paired with the DIRECTV Receiver you want it to work with. However, you can easily pair it with a different DIRECTV Receiver, Genie Mini or other DIRECTV Ready ®...
  • Page 11 7. Use the arrow keys to select IR or RF, depending on which Receiver you wish to pair the remote with, then arrow to select Continue. 8. Follow the onscreen instructions. For instructions on how to program your remote to an DIRECTV Ready ®...

  • Page 12: Directv Universal Remote Control (Rc65 & Earlier)

    POWER button to turn it off or on. The Mode switch must always be in the far left position to control your DIRECTV Receiver. If the Mode Switch is in a position that has not been programmed, or if you press a button that is not supported by that particular piece of equipment, an onscreen message will display to alert you.

  • Page 13: Basic Button Controls On Directv Remotes

    The navigation and destination keys below are common to all models of DIRECTV Remotes: MENU – Evokes the main menu for access to all features in your DIRECTV System INFO – Displays the Channel Banner where you can get information about your current program.

  • Page 14: Dvr Control Buttons

    YOUR REMOTE CONTROL DVR CONTROL BUTTONS Below are the DVR control buttons common to both types of Remotes with exceptions as noted.* PLAY / SLOW MOTION RECORD Starts the recorded video or paused live TV Records programs in the Guide and live currently on screen.
  • Page 15 YOUR REMOTE CONTROL NOTE: For Universal Remote Only: * The DVR buttons can also be used along with the Mode Switch to control a DVD player or other auxiliary equipment. ** The STOP button is on Universal Remote only.

  • Page 16: Checking Remote Control Status

    Remote flashes. If it flashes several times with a single press, the batteries (size AA) need to be replaced. NOTE: For more information about the DIRECTV Remote Controls, use our online interactive tool that details all the button functions for both remotes. Go to directv.com/remoteguide.

  • Page 17: The Progress Bar

    THE PROGRESS BAR When you use the DVR control buttons, this indicator bar appears at the bottom of the screen to show where you are in the program and how far you can go forward or back. For live programs, the progress bar is green and the time shown is the time of day.

  • Page 18: Live Buffer

    LIVE BUFFER Your DVR saves programs to the hard drive instantly and continuously, while you watch. This “live buffer” lets you pause, rewind, fast forward* or instant replay (jump back 6 seconds). If you start watching a program late, even if it is not set to record, you can back up to the beginning (up to 90 minutes) using REW, as long as you haven’t changed channels since the program started.

  • Page 19: Chapter 2 - Channels & Program Info

    Channel Banner & TV Options ..........26 Messages ................26 Info ..................26 Last 4 ..................27 Favorite Channels ..............27 Closed Captioning ..............27 Audio/Video Options ...............28 Parental Controls ..............28 Picture-In-Picture ..............29 Menu ..................30 My DIRECTV ................30 Search & Browse ..............30 Recordings ................30 Extras ..................31 Settings & Help ..............31...

  • Page 20: Program Guide

    PROGRAM GUIDE Press the GUIDE button to display the onscreen Program Guide, with up to 14 days of programming information. Navigate in the Guide as follows: Use the ARROW buttons to move one cell at a time up/down/ left/right; Use the CHAN/PAGE button to scroll up or down by page; Input a channel number to tune directly to it.

  • Page 21: Local Channels

    Guide from channel numbers 2 through 69. HD AND SD CHANNELS DIRECTV has a tremendous offering of HD channels and they are spread throughout the Guide. They are identified by an “HD”, look for HD after the program title in the Guide. If you want to see only the HD version of a channel in the Guide go to Chapter 6, “Settings: Display: Preferences”, for instructions on...

  • Page 22: 3D Channels

    PROGRAM GUIDE 3D CHANNELS NOTE: There is no separate 3D fee, but DIRECTV 3D programming is broadcast in HD and requires HD 3D channels are in the 100s series in the Guide, starting on Access, an HD Receiver (HR21, H21, HR34, HR44 or channel 103.

  • Page 23: Filtering The Guide

    PROGRAM GUIDE to eight of the most popular channels on one screen. These channels are distributed among your regular channels; see the Program Guide. Move the yellow highlight box using the direction arrows on your Remote to hear the audio associated with each channel.

  • Page 24: Guide Options

    Change favorites list: By default, your Program Guide displays all channels offered by DIRECTV, some of which may not be in your programming package. Change favorites list allows you to toggle the channels displayed in your Guide among the following: All Channels, Channels I Get (channels you subscribe to) or a custom list of channels you have defined.

  • Page 25: Mini Guide

    PROGRAM GUIDE MINI GUIDE If you are watching a show and want a quick look at what’s on next, press ENTER to display a one-line mini Program Guide. Use it for the channel you’re currently watching or type in a new channel number to see what’s airing next there.

  • Page 26: Channel Banner & Tv Options

    ARROW keys to highlight an option, then press SELECT. MESSAGES Select Messages, to see your messages. DIRECTV sends messages to you for important news items or special promotions. When you have new mail, an envelope icon appears in the Channel Banner.

  • Page 27: Last 4

    Remove... option to add or remove the current channel from that list. CLOSED CAPTIONING Select the CC option, then select either DIRECTV Subtitles or Closed Captioning. Both options display the same text so only one or the other can be ON at a time. The display format is the only difference so check out both to determine your preference.

  • Page 28: Audio/Video Options

    CHANNEL BANNER & TV OPTIONS AUDIO/VIDEO OPTIONS Select Audio/Video to change the resolution and format of your display and to change audio to an alternate language, when available. Select Change Resolution & Format to change the display settings; each press of SELECT toggles to the next available option.

  • Page 29: Picture-In-Picture

    CHANNEL BANNER & TV OPTIONS PICTURE-IN-PICTURE Watch two programs, live or recorded, at the same time. While watching one program, press the INFO button on your remote. Select PIP. The program you’re currently watching moves into a smaller window on your screen. The larger video is the active program and can be controlled by your remote.

  • Page 30: Menu

    MENU The DIRECTV Menu is your main point of access to My DIRECTV, Search & Browse, Recordings, Extras, and Settings & Help. Press MENU on your remote to see your options. MY DIRECTV My DIRECTV gives you quick access to programs/channels you watch frequently, as well as recommended programs based on your past viewing history.

  • Page 31: Extras

    MENU EXTRAS The Extras menu lets you access Messages, the Active Channel, TV Apps, Showroom, and, if you have an Internet-connected receiver, the music service, Pandora. For details, see Chapter 5, “Extras & Special Features”. SETTINGS & HELP The Settings & Help screen contains Settings, Parental Controls, Favorite Channels, and Help.
  • Page 33 Recording From Movies or On Demand ........36 Pay Per View Events ...............39 Sports ..................40 TV Shows ................41 Genie Recommends Feature ..........41 TV Shows and Genie™ Recommends ........41 Search Features ............... 43 Smart Search .................43 DIRECTV™ Voice Search ............44...

  • Page 34: Movies, On Demand And Pay Per View

    TV Shows MOVIES Movies offers an easy, one-stop way to find ANY movie on DIRECTV, including broadcast channels, premium channels, latest releases, In Theaters, Pay Per View, and On Demand. This includes both free and premium movies. Press MENU, select Search & Browse, then select Movies. The latest movies are also available in the Program Guide starting at channel 125.

  • Page 35: On Demand

    Internet, you can use your remote to order. Otherwise, order on directv.com. ON DEMAND If your DIRECTV HD DVR is connected to the Internet, DIRECTV On Demand lets you enjoy hundreds of additional box office hits available for purchase as well as thousands of movies and TV shows that can be downloaded to your Receiver at no extra charge.

  • Page 36: Recording From Movies Or On Demand

    VIEWER’S TIP: You can also check out your favorite programmer’s home page for previews and missed episodes. Simply add a “1” in front of the regular DIRECTV channel number. For example, A&E is on channel 265. The homepage is channel 1265.
  • Page 37 MOVIES, ON DEMAND AND PAY PER VIEW When a movie becomes available to watch,it moves to your Playlist. Your Receiver has a default limit of 5 movies that will move from the Queue to the Playlist. Watch or delete one of these movies to receive more.
  • Page 38 Theaters titles), as well as those that are ready to watch, are displayed in the Playlist. Press LIST on any DIRECTV Remote to display the Playlist. Programs are downloaded in the order they were scheduled. If a movie is currently downloading, it appears at the top of your Playlist with a progress bar displaying the % complete.

  • Page 39: Pay Per View Events

    Special events like UFC, Boxing, WWE and more are listed in the Program Guide starting around channel 117. (Actual channel number may vary depending on current offerings.) Ordering PPV events works the same way as ordering DIRECTV On Demand movies from the Program Guide. See previous section for details.

  • Page 40: Sports

    Browse by your preferred criteria—by sport, date or time. Also, filter by the channels included in your program package. Dovetails with DIRECTV’s ScoreGuide TV App, sharing the info from your My Team list. No more searching channel by channel to get to the sports programs you want most! To access Sports, press MENU, select Search &...

  • Page 41: Tv Shows And Genie™ Recommends

    TV SHOWS AND GENIE™ RECOMMENDS TV SHOWS TV Shows* is your destination dedicated to TV programming, where you can find content that’s airing now, or to record for watching later. Browse shows by genre or seasonal and special categories to find content that suits your interests faster. TV Shows is also the point of access for the Genie Recommends feature, which matches suggested programs to your viewing preferences.
  • Page 42 Genie HD DVR (model HR34, HR44 and above) and Genie Minis (model C31, C41, C41W and above). NOTE: The DIRECTV start-from-the-beginning feature can † only be used if the tuner was pre-set to your show’s channel, or someone else in a Genie-networked household was...

  • Page 43: Search Features

    Select a result for more information and recording options. Far in Advance The DIRECTV Far in Advance tool lets you search for upcoming TV series scheduled to air more than 14 days into the future. Type your program name into the Smart Search keypad, and choose from the results list.

  • Page 44: Directv™ Voice Search

    DIRECTV™ VOICE SEARCH Download the DIRECTV Mobile App for your smart phone and use the app’s voice-activated search feature to browse the Guide on your TV. You simply tell it what you’re looking for! To learn more, please see the DIRECTV Mobile Apps section in Chapter 5, Extras &...

  • Page 45: Chapter 4: Recordings

    CHAPTER 4: RECORDINGS Recording a Single Show ............46 Recording from Your Computer, Phone or Tablet ....59 From Live TV ................46 From a Phone or Tablet ............60 From the Guide ..............46 Changing a Record Option .............46 Stopping an In-progress Recording ........47 Recording a Series ..............

  • Page 46: Recording A Single Show

    NOTE: If you have a Genie HD DVR (HR34, HR44 & above), you can record up to five shows simultaneously. Otherwise, you can record two shows at the same time on previous model DIRECTV DVR. You can record two shows at the same time with your DIRECTV DVR, if you have made the proper connections to your satellite dish.

  • Page 47: Stopping An In-Progress Recording

    RECORDING A SINGLE SHOW If you are watching while recording, and you think your show might go into the next time slot, press INFO on the remote, then select More Info and Recording from the onscreen choices to see the recording options for that show. Once there, you can change the stop time or any other option.

  • Page 48: Recording A Series

    RECORDING A SERIES RECORDING A SERIES FROM LIVE TV If the show you are currently watching is a series and not a single event (like a movie), simply press the RECORD button twice to automatically record every episode of the series. The RECORD icon is now a repeated circle R to let you know that this is a series and not a single recording.

  • Page 49: Stopping An In-Progress Recording

    RECORDING A SERIES STOPPING AN IN-PROGRESS RECORDING If you press the RECORD button a third time on a series, an onscreen message will appear giving you the choice to Keep Recording, Change Recording Options, or Stop Recording.

  • Page 50: Watching And Deleting Your Recorded Shows

    WATCHING AND DELETING YOUR RECORDED SHOWS Press LIST on the remote to see a list of recorded shows. Or, press MENU and select Recordings, then Playlist. Use the arrow keys to highlight the desired show, press SELECT, then select Play (or Resume if you’ve already watched part of the show) to start the show.

  • Page 51: Playlist

    PLAYLIST The Playlist screen displays all your recorded programs. To get to the Playlist screen directly, press LIST on the remote, or press MENU and select Recordings, then Playlist. Titles you have yet to view are shown in bright, white letters, while viewed titles (partially or completely) are light grey.

  • Page 52: Playlist Options

    PLAYLIST PLAYLIST OPTIONS From the Playlist screen, press the ENTER button to display Playlist Options. Mark Programs to Delete Select Mark programs to delete if you want to delete two or more programs at once. Sort Programs by Category Select Sort programs by category and then select Movies, Sports, News, Kids, etc., to filter the playlist as desired.

  • Page 53: Managing My Playlist

    PLAYLIST Open/Close All The series episodes you have recorded are grouped in folders in your Playlist. Select Open/Close All to open all of your folders so you can see each episode without having to select each series individually. You can also use this option to close them all. Filter by Playlist If you are set up on a Whole-Home DVR or Genie network, this option lets you select whether to see all available titles from all...
  • Page 54 PLAYLIST Keep If you have a program you would like to prevent from being automatically deleted when your disk is full, highlight the show you want to keep and press ENTER on your remote. A blue, K icon will appear next to the program title indicating it will be kept until you delete it.

  • Page 55: Manage Recordings

    You can use this screen to ensure your recordings are properly scheduled, or to delete future scheduled recordings you no longer want to record. NOTE: DIRECTV On Demand programs that are scheduled to download via the Internet are shown in the Playlist, not the To Do List.

  • Page 56: Series Manager

    MANAGE RECORDINGS SERIES MANAGER The Series Manager screen displays a prioritized list of all the series you’ve scheduled to record. If there is a series recording conflict and the Receiver must choose which show to record, it uses this list to determine the priority. As you set up series recordings, the most recent series goes to the bottom of the list in last priority.

  • Page 57: History

    MANAGE RECORDINGS HISTORY Provides status information for every recording scheduled, whether they were completed, canceled or deleted. If you think something should have been recorded, but wasn’t, check here to look for an explanation. PURCHASES Provides status information for all Pay Per View programs that were bought on the Receiver you are currently using, and, if viewed, the date and time.
  • Page 58 MANAGE RECORDINGS When recording a series, the Episode Type gives you the option to record first run only, repeats only, or both. The Keep at Most option lets you decide how many episodes you want to keep: 1, 2, 3, 4, 5, 10 or All. If you select All Episodes for a show that appears multiple times in the Guide, it may use up disk space rapidly.

  • Page 59: Recording From Your Computer, Phone Or Tablet

    Have you ever forgotten to set a recording and wished you could do it remotely from work or while on the go? You can with directv.com, and DIRECTV Mobile Apps. NOTE: You must have an account on directv.com to use remote scheduling /Mobile Apps. FROM A COMPUTER To schedule a recording from your computer, go to directv.com/...

  • Page 60: From A Phone Or Tablet

    DIRECTV DVR in your home. Go online to directv.com/mobileapps for downloads and instructions. You can also learn all about DIRECTV Everywhere, the mobile app that brings the DIRECTV viewing experience to your phone or tablet. Please see Chapter 5, “Extras & Special Features: DIRECTV Mobile Apps”.

  • Page 61: Chapter 5 - Extras & Special Features

    CHAPTER 5 - EXTRAS & SPECIAL FEATURES Extras ..................62 Messages ................62 DIRECTV Active Channel ............62 Music & Photos ............... 63 Showroom ................65 Pandora ................... 65 Special Features .................66 DIRECTV DoublePlay™ ............66 ® GameSearch™ ................. 67 QuickTune ................67 TV Apps ..................

  • Page 62: Extras

    DIRECTV ACTIVE CHANNEL Press MENU, then select Extras, then Active to access the DIRECTV Active channel, or simply press the ACTIVE key on your remote. The DIRECTV Active Channel provides a variety of interactive services, including daily and extended weather forecasts, daily horoscopes, lottery results, and a quick list of the most popular shows on DIRECTV at any given time.

  • Page 63: Music & Photos

    DIRECTV Media Share in the future. ™ Your DIRECTV Receiver can be connected to your home network to show photos and, play music and videos that you have saved on your personal computer. You must have at least one personal computer running a media server (e.g.
  • Page 64 EXTRAS Select Photos to go to the Photos submenu. Select Browse to see several photos at once. The DVR controls on your remote allow you to stop, play or skip through your music and photos. Press ENTER on your remote to toggle among music, photos and video control modes.

  • Page 65: Showroom

    EXTRAS SHOWROOM Showroom offers you DIRECTV content such as instructional videos, behind-the-scenes clips and video extras, information about Sports subscriptions, special offers, trailers and more. PANDORA Pandora is personalized Internet radio designed to help you discover new music you’ll love, mixed in with music you already know.

  • Page 66: Special Features

    SPECIAL FEATURES Your DIRECTV HD DVR supports these special features that can Program 2 Watching be accessed without going through a menu. Program 1 Program 1 DIRECTV DOUBLEPLAY ® ™ With DoublePlay, you can easily switch between two programs on at the same time without missing a minute of either. Your HD DVR stores up to 90 minutes of live TV on two channels.

  • Page 67: Gamesearch

    Sports blackouts, a long-time source of frustration and confusion for sports fans, occur when a sporting event is not televised in a certain area. But thanks to DIRECTV’s cutting- edge technology, whenever you tune to a channel with a blacked-out game, GameSearch™ detects the blackout and immediately looks to see if the game is on another channel.

  • Page 68: Tv Apps

    NFL fantasy standings, and discover trending shows – all without missing a second of what you’re watching on TV. To enjoy TV Apps, your DIRECTV HD DVR must be connected to the Internet. (See Appendix 4, “Get Connected”, for instructions.)
  • Page 69 SPECIAL FEATURES DIRECTV TV Apps are FREE and easy to use. Just press the Right ARROW button on your Remote to launch the TV Apps dock and select the app you want. NOTE: *The NFL.COM Fantasy Football TV App will begin functioning two weeks before the start of the NFL season, and will stop one week after season close.

  • Page 70: Directv ® Whole-Home Dvr Service

    ® DECA, HR24, HR34, HR44), an additional Whole-Home-capable Receiver (models H21 with DECA H24, H23 with DECA, R22 with DECA, HR20-HR23 with DECA, H25, HR24, HR34, HR44) or Client (DIRECTV C31, C41, C41W; or other brand DIRECTV Ready Client) ®...
  • Page 71 ® After your system is set up, see the following steps to personalize your Whole-Home experience and take advantage of its many great features and functionality. 1. Activate DIRECTV ® Whole-Home DVR Service: Once DIRECTV Whole-Home DVR service is activated on your ®...
  • Page 72 4. View Status: To view the Whole-Home status for all your connected HD DVRs, press MENU, select Settings & Help, Settings, Whole-Home then Status. This screen displays if DIRECTV Whole-Home ® DVR service status, as well as the Share Playlist settings for all...
  • Page 73 DIRECTV WHOLE-HOME DVR SERVICE ® 5. Record Programs: TIP: Adding a second HD DVR to your DIRECTV ® If you’re in a room with an HD DVR, and you’ve authorized System increases your recording capacity. Don’t worry DIRECTV Whole-Home DVR service, the program recording ®...
  • Page 74 DIRECTV WHOLE-HOME DVR SERVICE ® Recordings can be deleted from any connected Receiver or Client that has been set up to Allow Deletion. However, to check the status of scheduled recordings on the To Do List or to change the priority of a series you’ve scheduled to record, go to the HD DVR, press MENU and select Recordings, then Manage Recordings for options.

  • Page 75: Genie™ Hd Dvr & Mini

    GENIE™ HD DVR & MINI The DIRECTV Genie family of HD DVRs and Clients delivers the most advanced, versatile and cost effective HD experience from DIRECTV. The Genie HD DVR (HR34, HR44 and above), together with the Genie Minis (wired and wireless) and/or DIRECTV Ready ®...

  • Page 76: Directv Mobile Apps

    Phone or Android Tablet. Get more options for enjoying your ™ entertainment beyond the TV, in and out of your home. All you need is an Internet-connected HD DVR and a DIRECTV online account. KEY BENEFITS & FEATURES Browse Browse thousands of PPV and On Demand titles available on your TV and mobile devices, and scan the interactive Guide without interrupting your current show.

  • Page 77: Sports On The Go

    (See Chapter 4, “Recordings”.) Use your mobile device to access your Shared Playlist across all your DVRs with Whole-Home service. SPORTS ON THE GO DIRECTV’s special sports-optimized features and dedicated football app keep sports fans entertained and informed, wherever they are. Special Sports Features View scores &...

  • Page 78: Directv™ Voice Search

    Only select networks corresponding to your Discover content and control your entertainment experience package selection are available for live streaming and on your smart phone using your voice. Part of the DIRECTV for may vary by location and device. Additional charges may iPhone and the DIRECTV for Android Phone apps, DIRECTV’s...

  • Page 79: Chapter 6 - Settings & Help

    CHAPTER 6 - SETTINGS & HELP Settings ..................80 Info & Test ................80 Display ..................80 Audio ..................84 Network Setup ...............84 Remote Control ..............85 Satellite ..................86 Whole-Home ................87 Power Saving ................87 Reset ..................88 Parental Controls ..............89 Lock Now ................90 Unlock Now ................90 Ratings Limits ................91 Adult Channels ...............92 Channel Blocks ..............92...

  • Page 80: Settings

    SETTINGS Press MENU, select Settings & Help, then Settings to review or change your system settings. These include: audio options, video format, TV resolution, network setup, remote control setup and more. INFO & TEST Select Info & Test to display the System Info & Test screen. Select Run System Test to initiate a test of the tuners, Receiver ID and phone line.
  • Page 81 SETTINGS Preferences These are user interface display settings which include: Recording Tips: Turn On or Off helpful tips that display onscreen whenever you schedule a recording. Guide HD Channels: Choose whether you want the Guide to show HD channels and their duplicate SD channels or to hide the SD duplicates.
  • Page 82 SETTINGS program coming into the Receiver. For example, if Native Mode is ON and a program is being broadcast in 480p, your High-Definition Receiver prompts the TV to show it in that same format. If the next program changes to 1080i, the Receiver tells the TV to change to that format.
  • Page 83 SETTINGS TV Resolutions Select the resolutions your TV can support so your Receiver can pass the proper signal. To find the resolutions your TV supports, check the User’s Guide that came with your TV. If you select a resolution your TV doesn’t support, the Receiver will reset the resolution after a few seconds.

  • Page 84: Audio

    SETTINGS AUDIO Select Audio to make a persistent change to your audio settings. Audio options include: Language: Select your preferred audio language, i.e. English, Spanish, Chinese, etc. Sound Effects: Select the volume of sound effects. Dolby Digital*: Select ON or OFF for Dolby Digital audio output ®...

  • Page 85: Remote Control

    Infra Red (IR) and RF capable, but you must select the mode you want. Otherwise, you will need to refer to the model number printed on the top left corner of your DIRECTV Remote Control to confirm its Remote type. A letter “R” at the end of the model number (which may be followed by other letters) indicates that the remote supports RF.

  • Page 86: Satellite

    IR mode only. Please refer back to Chapter 1, “Using Your Remote Control” for detailed information. NOTE: While the newer Genie (HR34, HR44 and above) HD DVRs are RF-capable, previous model DIRECTV Receivers may also be RF-capable. To change your remote method of transmission from IR signals to RF, select Settings, then Remote Control and then IR/RF Setup.

  • Page 87: Whole-Home

    ® the Whole-Home settings to set or change your Playlist Sharing preferences, or to create or change the names of each Receiver or Client location. To learn more, read “DIRECTV Whole-Home ® DVR Service” in Chapter 5 or “Genie HD DVR” in Chapter 7, respectively.

  • Page 88: Reset

    SETTINGS RESET The Reset screen lets you Restart the Receiver, reset to factory defaults, or reset everything. Restart Receiver is the same function as pressing the red reset button behind the access card door on the front of the Receiver. This option does not affect your settings and scheduled recordings.

  • Page 89: Parental Controls

    PARENTAL CONTROLS To review or update your Parental Controls settings, press MENU, select Settings & Help, then Parental Controls. You can also access Parental Controls by pressing INFO, then selecting Parental, then Parental Controls. Parental Controls enable restrictions to be placed on programming as well as certain actions, and requires a passcode to change the restrictions.

  • Page 90: Lock Now

    PARENTAL CONTROLS LOCK NOW After setting the restrictions you want (see below for options), choose Lock Now from the left menu. You’ll be asked to create a passcode. This passcode will be your entry to unlocking and adjusting the limits in the future. UNLOCK NOW When Parental Controls are locked, a message appears if you try to tune to a restricted program, explaining why the program...

  • Page 91: Ratings Limits

    PARENTAL CONTROLS RATINGS LIMITS Set rating limits for Movies, TV and Other (unrated) shows. From the left menu, select Rating Limits then select either Movies, TV or Other. Movies Select the button next to the overall ratings limit you wish to impose.

  • Page 92: Adult Channels

    PARENTAL CONTROLS ADULT CHANNELS Hide adult channels in the Program Guide, Manage Recordings screens, and when channel surfing. Select Adult Channels, then highlight and select the box to toggle between Hide Adult and Show Adult. This action also hides the Adults Only icon in the Search &...

  • Page 93: Spending Limits

    PARENTAL CONTROLS SPENDING LIMITS Limit the amount that can be spent on each Pay Per View purchase. Select Spending Limits. Then enter your preferred spending dollar limit using the numbers on your Remote. VIEWING HOURS Specify days and times when TV watching is allowed in your household.

  • Page 94: Favorite Channels

    TV. You can create up to two custom lists on your Receiver. You can also choose Channels I Get to see only the channels that are in your DIRECTV programming package. Press MENU on your remote, select Settings and Help then Favorite Channels.

  • Page 95: Help

    Select a category folder to view its contents, then select a topic from the list for detailed information. You can also view self-help videos on Channel 1 and find answers to all your questions on DIRECTV’s Online Answer Center at www.support.directv.com. 95 95...

  • Page 97: Chapter 7 - Genie Hd Dvr

    ™ Genie HD DVR - Key Features ..........98 Genie Mini - Key Features ............99 Share Programs Between Rooms ......... 100 Genie as a Media Server ............101 Connecting Clients ..............102 DIRECTV GENIE Mini Back Panel Example ........103...

  • Page 98: Genie Hd Dvr

    GENIE HD DVR ™ The DIRECTV Genie HD DVR is the most advanced DVR experience available and provides HD DVR service in every room without the need for additional receivers. A single Genie (models HR34, HR44, HR54, and above), together with Genie...

  • Page 99: Genie Mini - Key Features

    4K TV, and a 4K Genie Mini. **Including 4K Live TV when you have an HR54 or later receiver, a compatible 4K TV, and a 4K Genie Mini. See directv.com/4k for Genie Mini Client details.

  • Page 100: Share Programs Between Rooms

    TVs or other RVU-capable devices in your home. RVU is a technology that allows you to connect certain TVs, devices, and DIRECTV Clients to your Genie HD DVR, without adding a full-featured DIRECTV Receiver. Please see next page for details.

  • Page 101: Genie As A Media Server

    GENIE HD DVR ™ GENIE AS A MEDIA SERVER You can use your Genie HD DVR as a media server. Any DIRECTV Genie Mini, or DIRECTV Ready TV or RVU-enabled device lets ® you watch TV via your Whole-Home DVR Network.

  • Page 102: Connecting Clients

    To begin, connect, plug in and turn on the Client. Once it detects the Genie HD DVR, it will prompt you to enter a PIN. On your DIRECTV HD DVR, press MENU, then select Settings & Help, then Settings. Select Whole-Home from the left menu, then select Manage Clients.

  • Page 103: Directv Genie Mini Back Panel Example

    6. POWER – Your Receiver must be plugged in at all times to function properly. WARNING: Use only the power supply (power cord) that came with your DIRECTV Receiver or Client. Failure to use the authorized power supply may cause electric shock, fire, bodily injury and/or property damage. If the power supply becomes damaged or needs...

  • Page 105: Chapter 8 - Troubleshooting & Faqs

    CHAPTER 8 - TROUBLESHOOTING & FAQS Troubleshooting Tips ..............106 Reset Your Receiver .............. 106 Reauthorize Your Receiver ........... 106 System Software Updates ............ 107 Onscreen Messages ............. 107 Run the System Test ............. 108 Frequently Asked Questions .............109...

  • Page 106: Troubleshooting Tips

    If your Receiver displayed the message “722 - Service Expired,” try reauthorizing your Receiver. On a computer, go to directv.com/reauthorize, log in to your account, and follow the onscreen instructions. You will need to be logged into your account on directv.com to complete this process.

  • Page 107: System Software Updates

    After the download, the Receiver may reset itself, after which, you can resume using your DIRECTV system. ONSCREEN MESSAGES On occassion, you may see an onscreen message similar to that pictured at right.

  • Page 108: Run The System Test

    ® Then follow these steps: 1. Turn on your TV and the DVR (if you have the Universal Remote, slide the MODE switch to DIRECTV position). 2. Press MENU, then select Settings & Help. 3. Select Settings then Info & Test.

  • Page 109: Frequently Asked Questions

    There may be an obstruction to your dish (debris, snow, ice, etc.) or a building or tree that blocks your line of sight to the satellite. There may be a problem with the cables running from your satellite dish to your DIRECTV Receiver.
  • Page 110 ® If you don’t see the DIRECTV picture, verify your current TV input by turning the TV on and off. Most TVs display the input in the upper right- or left-hand corner. If the input is set to something other than your DIRECTV Receiver, toggle through the inputs with the input button on the DIRECTV Remote (if programmed) or TV Remote a your picture displays.
  • Page 111 For the DIRECTV Universal Remote Control (RC65 and earlier models): Check that nothing is between the Remote Control and the remote sensor. Make sure the Remote is in DIRECTV mode. Slide the MODE switch on the Remote to the DIRECTV position so the Remote will control the DIRECTV Receiver.
  • Page 112 Press ENTER after entering a channel number to tune immediately. Make sure the device you are trying to control has been programmed to your DIRECTV Remote Control. See Chapter 6, “Settings & Help: Settings: Remote Control” for instructions on how to program your remote to control other devices.
  • Page 113 Press the power button on the front panel. If your device turns on, the issue is with the Remote. For the Universal Remote, make sure the MODE switch is in the left-most position (DIRECTV Mode), and press PWR (power key) or press POWER button on the front panel of the Receiver. On the Genie Remote, this step is not necessary. See the next bullet for more info.
  • Page 114 Receiver. This may re-sync the audio. ® Rewind the program for about 5 seconds, then fast forward to live programming. Try replacing or switching the cables between your surround sound system and your DIRECTV Receiver. Refer to your surround sound system’s manual for assistance.
  • Page 115 FREQUENTLY ASKED QUESTIONS If the issue continues, reset your DIRECTV Receiver. Press the RESET button behind the access panel door on the front of the DIRECTV Receiver. You can also press MENU, press SELECT Settings & Help, then Settings. Select the Reset item from the left menu and follow the onscreen instructions.
  • Page 116 Repeat Satellite Setup. Follow the steps. From the Satellite Dish Type screen, make sure the proper dish type is selected. To refresh your Receiver information, go to directv.com/reauthorize. You will need to be logged into your account on directv.com to begin this process.
  • Page 117 If parental limits are active, turn your DIRECTV Receiver on again and enter your parental lock code when prompted. ® Q: Why does my DIRECTV DVR turn on or change channels unexpectedly? Your Receiver changes to a different channel without a Remote command. Possible Causes: A scheduled recording may be about to begin, so the Receiver is changing channels to record the show as requested.
  • Page 118 Possible Causes: Your TV and/or your Receiver are not powered on. Your Receiver may be hooked up to the TV incorrectly. You may be on the wrong video source for your DIRECTV Receiver. ® You may be tuned to a channel that is not currently broadcasting, or that you don’t subscribe to.
  • Page 119 Caller ID information isn’t showing on your TV screen when phone calls come in. Possible Causes: You don’t subscribe to Caller ID service through your local phone company. The Caller ID feature in your DIRECTV Receiver is turned off. See “Caller ID” in Chapter 5. ®...
  • Page 120 Q: I wanted to record a program, but I got an error message saying it conflicted with another scheduled record. What do I do? Your DIRECTV DVR can record up to two programs at once, or it can record one program while you watch another live program. Possible Causes: You tried to record three programs at the same time or tried to watch a live program while recording two others at the same time.
  • Page 121 FREQUENTLY ASKED QUESTIONS Q: I recorded a program but the recording stopped just before the end so I missed the last bit of the program. Why? Your recording stopped before the program or event ended. Possible Causes: The program you were trying to record may have started or ended early. If you were trying to record a sporting event, the event may have run over its allotted time.
  • Page 122 ARROW button to move over to Update and press SELECT. If you recorded a DIRECTV CINEMA movie or Pay Per View event, but did not watch it, the time which you are allowed to purchase or watch it may have expired. To avoid this in the future, check your Pay Per View recordings in the My Playlist screen for expiration dates.
  • Page 123 SD Video Outputs When the Receiver resolution is set to 720p, 1080i, or 1080p, DIRECTV screens and menus (user interface) will not appear on Standard Definition (SD) outputs. A message is displayed to notify you that the resolution setting needs to be changed.

  • Page 125: Chapter 9: Warranty And Other Info

    Make Sure You Keep..............127 Before Requesting Repair Service........... 127 To Get Warranty Service............128 To Get Out-of-Warranty Service..........128 DIRECTV PROTECTION PLAN ............129 FCC Customer Information ............130 TERMS AND CONDITIONS FOR USE OF SOFTWARE (“TERMS”) ..................133...

  • Page 126: Limited 90-Day Warranty

    DIRECTV. If DIRECTV cannot reasonably repair or replace the Receiver then DIRECTV may, at its sole discretion, refund the price you paid for the product or the current retail price of the product.

  • Page 127: What Is Excluded

    DIRECTV will void this limited warranty. Except in the case of hardware or software provided by DIRECTV, installing software modifications, “hacks”...

  • Page 128: To Get Warranty Service

    TO GET WARRANTY SERVICE... Warranty service will be provided by DIRECTV. If you believe you need service for your Receiver, contact DIRECTV at 1-800-DIRECTV. A representative will go through a diagnostic checklist with you. If it is determined that the product needs to be returned for service or exchanged, you will receive a return authorization number.

  • Page 129: Directv Protection Plan

    *Limitations and exclusions apply. Please visit www.directv.com/protection. The DIRECTV PROTECTION PLAN is offered by Asurion Service Plans, Inc. in all states except Florida (in which Asurion Service Plans of Florida, Inc offers the plan) and underwritten by Continental Casualty Company. Pricing, terms and conditions of the...

  • Page 130: Fcc Customer Information

    • Increase the separation between the equipment and the DIRECTV Receiver. • Connect the equipment into an outlet on a circuit different from that to which the DIRECTV Receiver is connected. • Consult the dealer or an experienced radio/TV technician for help.
  • Page 131 The REN for this product is part of the product identifier that has the format US: AAAEQ##TXXXX. The digits represented by ## are the REN without the decimal point (e.g., 03 is a REN of 0.3). If this DIRECTV Receiver causes harm to the telephone network, the telephone company will notify you in advance that temporary ®...
  • Page 132 If trouble is experienced with this unit, for repair or warranty information, please contact DIRECTV Customer Care at the address and phone number listed below. If the equipment is causing harm to the network, the telephone company may request that you disconnect the equipment until the problem is resolved.

  • Page 133: Terms And Conditions For Use Of Software ("Terms")

    The source code to certain software subject to the GNU GPL and other open source licenses that is used in connection with the Receiver is made available to you by DIRECTV following the written request to DIRECTV. Use of such Software is also subject to the terms of any applicable agreement between you and each such provider.
  • Page 134 C. Ownership of Software and Reservation of Rights The Software is licensed, not sold, to you for use only under the terms of this license agreement, DIRECTV is NOT transferring title or any ownership rights in the Software to you and DIRECTV and its suppliers reserve all rights not expressly granted to you. Except as stated above, this license agreement does not grant to you any intellectual property rights in the Software.
  • Page 135 Certain additional terms and information for the Software and certain third party software (including the text of licenses applicable to any free, open source and other similar software that may be included in the Software) may be found in the DIRECTV website located at www.directv.com, and the GNU website located at www.gnu.org.
  • Page 136 TERMS AND CONDITIONS FOR USE OF SOFTWARE (“TERMS”) Preamble The licenses for most software are designed to take away your freedom to share and change it. By contrast, the GNU General Public License is intended to guarantee your freedom to share and change free software--to make sure the software is free for all its users. This General Public License applies to most of the Free Software Foundation’s software and to any other program whose authors commit to using it.
  • Page 137 TERMS AND CONDITIONS FOR USE OF SOFTWARE (“TERMS”) GNU GENERAL PUBLIC LICENSE TERMS AND CONDITIONS FOR COPYING, DISTRIBUTION AND MODIFICATION 0. This License applies to any program or other work which contains a notice placed by the copyright holder saying it may be distributed under the terms of this General Public License.
  • Page 138 TERMS AND CONDITIONS FOR USE OF SOFTWARE (“TERMS”) These requirements apply to the modified work as a whole. If identifiable sections of that work are not derived from the Program, and can be reasonably considered independent and separate works in themselves, then this License, and its terms, do not apply to those sections when you distribute them as separate works.
  • Page 139 TERMS AND CONDITIONS FOR USE OF SOFTWARE (“TERMS”) 4. You may not copy, modify, sublicense, or distribute the Program except as expressly provided under this License. Any attempt otherwise to copy, modify, sublicense or distribute the Program is void, and will automatically terminate your rights under this License. However, parties who have received copies, or rights, from you under this License will not have their licenses terminated so long as such parties remain in full compliance.
  • Page 140 TERMS AND CONDITIONS FOR USE OF SOFTWARE (“TERMS”) This section is intended to make thoroughly clear what is believed to be a consequence of the rest of this License. 8. If the distribution and/or use of the Program is restricted in certain countries either by patents or by copyrighted interfaces, the original copyright holder who places the Program under this License may add an explicit geographical distribution limitation excluding those countries, so that distribution is permitted only in or among countries not thus excluded.
  • Page 141 TERMS AND CONDITIONS FOR USE OF SOFTWARE (“TERMS”) EVEN IF SUCH HOLDER OR OTHER PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. END OF TERMS AND CONDITIONS How to Apply These Terms to Your New Programs If you develop a new program, and you want it to be of the greatest possible use to the public, the best way to achieve this is to make it free software which everyone can redistribute and change under these terms.
  • Page 142 TERMS AND CONDITIONS FOR USE OF SOFTWARE (“TERMS”) Yoyodyne, Inc., hereby disclaims all copyright interest in the program `Gnomovision’ (which makes passes at compilers) written by James Hacker. <signature of Ty Coon>, 1 April 1989 Ty Coon, President of Vice This General Public License does not permit incorporating your program into proprietary programs.

  • Page 143: Appendices

    APPENDICES Appendix 1: Setup and Activation ..........144 Guided Setup ................144 Activate Your DIRECTV Service ..........144 ® Appendix 2: Connections to TV & Equipment ......145 Your Phone Connection ............145 Your Internet Connection ............145 Connections For Auxiliary Equipment ........146 HD TV Connections ..............

  • Page 144: Appendix 1: Setup And Activation

    If your Receiver was not professionally installed, or you have had to reset your Receiver for any reason, you will need to follow the guided setup screens before starting DIRECTV service. 1. For the Universal Remote, make sure the MODE switch at the top of the Remote is set to DIRECTV, which is the far-left position.

  • Page 145: Appendix 2: Connections To Tv & Equipment

    If you disconnect the phone line, the Receiver will be unable to transact PPV purchases, and some interactive channel features will be limited. If your Receiver is connected to the Internet, either directly or via a DIRECTV Home Network connection, you do not need to be connected to a phone line.

  • Page 146: Connections For Auxiliary Equipment

    WARNING: Use only the power supply (power cord) that came with your DIRECTV Receiver. Failure to use the authorized power supply (power cord) may cause electric shock, fire, bodily injury and/or property damage. If the power supply (power cord) becomes damaged or needs to be replaced, please contact DIRECTV Customer Service to obtain an authorized replacement.
  • Page 147 SD Video Connections These cables are provided for convenience only, and do not present an HD picture. They are useful if you have to connect your DIRECTV HD DVR to an older CRT TV, a VCR, or other non-HD device.
  • Page 148 The following images show examples of how your Receiver may be connected using the supported video and audio connections for the TV, the surround sound, and the DVD player/burner. Several models of DIRECTV Receivers are shown, giving you...

  • Page 149: Hd Tv Connections

    APPENDIX 2: CONNECTIONS TO TV & EQUIPMENT HD TV CONNECTIONS Example: TV with HDMI Connector - RECOMMENDED Here is an example using a TV that has an HDMI connector as the best video/audio input. Note: Only an HDMI connection provides a 1080p picture and 3D TV. HDMI Cable...

  • Page 150: Hd Tv Connections

    APPENDIX 2: CONNECTIONS TO TV & EQUIPMENT HD TV CONNECTIONS Example: TV with Component Video Connectors Here is an example using a TV that has component video connectors as the best video input. Note: A Component Video connection will not provide a 1080p picture nor 3D TV.

  • Page 151: Sd Tv Connections

    APPENDIX 2: CONNECTIONS TO TV & EQUIPMENT SD TV CONNECTIONS (This connection does not provide an HD picture.) Example: TV with RCA Connectors Here is an example of a TV that has an S-Video connector as the best video input (Not all Receivers have an S-Video connector.) S-Video requires a separate audio connection.
  • Page 152 APPENDIX 2: CONNECTIONS TO TV & EQUIPMENT SD TV CONNECTIONS (This connection does not provide an HD picture.) Example: TV with RCA Connectors Here is an example of a TV that has RCA connectors as the best video input. RCA cables are often bundled as a three-way cable with one video and two audio connections.

  • Page 153: Audio Connections

    APPENDIX 2: CONNECTIONS TO TV & EQUIPMENT AUDIO CONNECTIONS Of all the video connections, only HDMI provides an audio signal with the video. The other connections all require a separate audio cable. Of these, your best quality signal will be from the Digital Audio Out/Optical connector, followed by the Digital Coax connector, followed by the RCA Audio Out connector.

  • Page 154: Connections To Other Equipment

    Instead, use an available connection from your DIRECTV Receiver. For example, if you use the HDMI connection on your DIRECTV Receiver to connect to your TV, you can use the Component Video, Composite Video RCA, or S-Video Out to connect to your DVD burner or second TV.

  • Page 155: Appendix 3: Receiver Front And Back Panels

    APPENDIX 3: RECEIVER FRONT AND BACK PANELS Front Panel Example The buttons on the front panel perform the same functions as like-named buttons on the Remote. You can use the front panel buttons at any time, but they are especially useful if you misplace your Remote or the batteries die. Your equipment may not look exactly like the model illustrated.
  • Page 156 7. SELECT – Selects the item highlighted. 8. RES (RESOLUTION) – The RES key switches the output resolution of the DIRECTV Receiver. Each time you press the key, it cycles to the next available resolution: 480i, 480p, 720p, 1080i and 1080p (supported on some models). Note: The RESOLUTION button on the front panel only changes the resolution.
  • Page 157 APPENDIX 3: RECEIVER FRONT AND BACK PANELS Back Panel Examples GENIE™ HD DVR (HR44) 9 10 11 12 DIRECTV HD DVR (HR2x Series) ® Your equipment may not look exactly like the model illustrated.
  • Page 158 APPENDIX 3: RECEIVER FRONT AND BACK PANELS 1. SATELLITE IN 1 – Connect one line from your satellite dish here. A Single Wire Multi-Switch (SWM) connection, if applicable, is made to this satellite in port. 2. SATELLITE IN 2 – Connect the second line from your satellite dish here. 3.

  • Page 159: Appendix 4: Get Connected

    APPENDIX 4: GET CONNECTED Connecting your HD DVR to the Internet means getting access to thousands of titles and shows across the entire DIRECTV library. To connect your DIRECTV HD DVR to your home network, you will need: ® A DIRECTV HD DVR model HR20, HR34, HR44 or later, or DIRECTV Plus DVR (model R22) ®...

  • Page 160: Accounts Without Whole-Home Service

    Internet (See Figure A). Select Done to complete the setup process (See Figure B). If your DIRECTV HD DVR does not immediately recognize the network connection, you will get the option to choose the connection method. Choose Wired. Follow the onscreen instructions.
  • Page 161 Create a wireless connection between your wireless router and your HR44 DIRECTV HD DVR. As with a wired Internet connection, you’ll have access to thousands of free and premium On Demand titles, TV Apps, Pandora and other features and content available only with an Internet connection.
  • Page 162 The wireless connection between your wireless router and your DIRECTV HR44 HD DVR should now be active. ® Select Done to complete the manual setup process. NOTE: If you experience difficulty connecting to the Internet, or need more information, visit www.directv.com/getconnected.
  • Page 163 Internet connection sequence for your HR34 HD DVR or earlier Receiver model. Ethernet cable Step 1 - Connect your DIRECTV HR34 HD DVR (or earlier) to the connects to the wireless adapter: Ethernet port of the wireless adapter.
  • Page 164 Internet (See Figure A). Select Done to finish the setup process (See Figure B). If your DIRECTV HD DVR does not immediately recognize the Figure C network connection, you will have the option to choose the connection method. Choose...

  • Page 165: Appendix 5: About High-Definition

    OR, using the RES (Resolution) key on the front panel of the DIRECTV HD DVR (HR25, HR34, HR44 and above) to change the resolution, but not the screen format, press RES and cycle through the options until you see the indicator light illuminate on the front of the Receiver for the resolution you want.
  • Page 166 FORMAT Key on the Universal Remote Alternately, if you are using a DIRECTV Universal Remote (RC6x series), you can use the FORMAT key on your remote to cycle the resolutions settings supported by your TV, as well as the screen formats in conjunction with each individual resolution. Available screen formats such as crop, stretch or letter/pillar box, are based on the TV Ratio setting.

  • Page 167: Supported Resolutions

    APPENDIX 5: ABOUT HIGH-DEFINITION SUPPORTED RESOLUTIONS The following table shows the resolutions that can be output from each type of connection: Output Connection Available Resolutions HDMI 1080i, 1080p, 720p, 480p Component Video (YPbPr) 1080i, 720p, 480i, 480p S-Video 480i Video (RCA Type/Yellow) 480i NOTE: 720p, 1080i and 1080p are HD formats: 480i and 480p are not.

  • Page 168: Wide-Screen Vs. Standard Formats

    APPENDIX 5: ABOUT HIGH-DEFINITION WIDE-SCREEN VS. STANDARD FORMATS 4:3 TVs Showing 16:9 Programing A standard 4:3 TV is too narrow to a wide screen program. To correct this, choose: Letterbox: This format, shrinks the 16.9 image until the entire width of the program fits on your TV. Since the aspect ratio of the program is maintained, the image is no longer tall enough to fill your screen, so gray or black bars are seen at the top and bottom of the screen.
  • Page 169 APPENDIX 5: ABOUT HIGH-DEFINITION 16:9 TVs Showing 4:3 Programs For a wide screen 16:9 TV showing a standard 4:3 TV program, the program is too tall to fit the screen. Your choices here include: Pillar Box: Here the 4:3 image is shrunk until the entire height of the program fits on your TV. Since the aspect ratio is maintained, the image is no longer wide enough to fill the screen, so gray or black bars are seen at the left and right edges.

  • Page 170: Index

    Autorecord - 44, 55, 174 Digital Audio - 103, 148, 153, 158 Auxiliary Equipment - 15, 146, 148 DIRECTV Active Channel - 62, 99, 179 DIRECTV CINEMA - 122, 159, 175 FAQs - 95, 109, 110, 111, 112, 113, 114,...
  • Page 171 INDEX Interactive Channels - 22 Messages - 26, 62, 107 Internet Connection - 145 Mini Clients - 3, 12 GameSearch™ - 67 Internet radio - 65 Mini Guide - 25 Genie Clients - 42, 98, 103 In Theaters - 34, 38, 39 Mobile Apps - 59, 76, 77, 78 Genie HD DVR - 98, 102 Model Number - 126, 130...
  • Page 172 INDEX 91, 92, 93, 174 Press and Hold Buttons - 179 from Live TV - 48 adult channels - 92 Previous Channels - 27 from the guide - 48 channel blocks - 92 Product Information - 8, 144 history - 57 hours (viewing) - 93 Program Guide - 13, 20, 21, 22, 23, 24, 25, managing - 56, 57, 58...
  • Page 173 INDEX System Messages - 26, 62, 107 System Software Updates - 107 Satellite - 3, 7, 46, 86, 108, 109, 114, 116, VCR - 85, 110, 158, 179 System Test - 80, 106, 108 130, 132, 144, 158 Video - 80, 81, 92, 106, 110, 114, 118, Satellite Data Acquisition - 114 158, 166, 167 Satellite Signal Strength - 86...

  • Page 174: Icon Reference

    ICON REFERENCE Indicate that a show’s start or end time is earlier or later than is visible in the Guide program cell. LEFT and RIGHT arrows on the remote offer special functionality. Arrow Icons Objects are scrollable above or below the visible window. UP and DOWN arrows on the Receiver front panel offer special functionality.
  • Page 175 Indicates a Program is in the Queue. All episodes of an ongoing programs are in the Queue. Indicates a program is about to expire Indicates that the programs comes from DIRECTV CINEMA. Indicates a recorded program is not available for viewing.
  • Page 176 NOTES...
  • Page 177 NOTES...
  • Page 178 Cyclone Design logo, DIRECTV Active, DIRECTV INTERACTIVE, DIRECTV PLUS, GENIE, HomePlug and the DIRECTV Plus DVR and DIRECTV HD DVR logos are trademarks of DIRECTV. All other trademarks and service marks are the property of their respective owners.

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