Troubleshooting - Canon DR-7080C Instruction Manual

Chapter 6

Troubleshooting

Check the following points when you have problems with the scanner operation:
G Display panel messages are in a different language.
Cause:
Remedy:
language. (See "About the User Modes," on p. 70.)
G Display panel is too dark or too bright.
Cause: The display panel brightness is not adjusted correctly.
Remedy: Adjust the display panel brightness in the user modes. (See "About
the User Modes," on p. 70.)
G Cannot scan with the feeder.
Cause: The ISIS/TWAIN driver "Scanning Side" setting is "Flatbed."
Remedy: Change the "Scanning Side" setting to something other than
"Flatbed."
G Job titles do not appear when the [Job] keys are pressed.
Cause 1: There are no jobs registered with the Job Registration Tool.
Remedy 1: Use the Job Registration Tool to register a job. (See "How to Start
the Job Registration Tool," on p. 41.)
Cause 2: The computer is turned OFF or it is not connected to the
scanner.
Remedy 2: Job data is stored on the computer. Make sure the computer is
connected properly and turned ON. (See "Connecting to a
Computer," on p. 25.)
G The Job function does not work when the [Start] key is pressed after
selecting a job.
Cause 1: The computer is running an operating system that does not
support the Job function.
Remedy 1: The Job function is not supported under Windows 95 or NT. Use a
computer running another operating system when you want to use
the Job function. (See "Checking Your Operating Environment," on
p. 24.)
Cause 2: The Windows Event function is not configured to start
DR-7080C Job Tool.
Remedy 2: On the Windows Control Panel, double-click [Scanners and
Cameras] to open DR-7080C SCSI properties. Specify "DR-7080C
Job Tool" as the "Event" startup application. (See "Setting the
Event Function," on p. 60.)
86

Troubleshooting

The user mode language setting is not configured correctly.
Display the user mode language setting and select the correct