CHAPTER 14: Troubleshooting
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You see a "Printer queue is full" error
message
Make sure that the printer is not set to work
■
offline.
To make sure that the printer is not set
to work offline:
Click Start, then click Control
1
Panel. The Control Panel window
opens. If your Control Panel is in
Category View, click Printers and
Other Hardware.
Click/Double-click the Printers and
2
Faxes icon. The Printers and Faxes
window opens.
Right-click the name of the printer
3
you want to use. If the menu shows
a check mark next to Use Printer
Offline, click Use Printer Offline to
clear the check mark.
Wait until files have been printed before
■
sending additional files to the printer.
If you print large files or many files at one
■
time, you may want to add additional
memory to the printer. See the printer
documentation for instructions for adding
additional memory.
You see a "Printer is out of paper" error
message
After adding paper, make sure that the printer is
online. Most printers have an online/offline
button that you need to press after adding
paper.