Gateway MX6452 User Manual page 216

CHAPTER 14: Troubleshooting
206
You see an "Unable to locate host" message
and are unable to browse the Internet
This problem can occur when you have typed a
URL (Web address) incorrectly, you have lost
your Internet connection, or your ISP is having
technical difficulties.
Double-check the URL or try a different URL. If
the error message still appears, disconnect from
the ISP connection and close your browser, then
reconnect and open the browser. If you still get
the error, your ISP may be having technical
difficulties.
Connecting to a Web site takes too long
Many factors can affect Internet performance:
The condition of the telephone lines in
■
your residence or at your local telephone
service
The condition of the Internet computers to
■
which you connect and the number of
users accessing those computers
The complexity of graphics and
■
multimedia on Web pages
Having multiple Web browsers open,
■
performing multiple downloads, and
having multiple programs open on your
notebook
People are sending you e-mail messages, but
you have not received any mail
Click the receive button in your e-mail
■
program.
Make sure that your account with your
■
Internet service provider (ISP) is set up
correctly. Contact your ISP for technical
support.