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Cal Spas ESCAPE Owner's Manual

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OWNER'S MANUAL
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Summary of Contents for Cal Spas ESCAPE

  • Page 1 | ESCAPE & PLATINUM | OWNER’S MANUAL...
  • Page 2 Welcome to the Cal Spas® family. It is important that you register your Cal Spas product as soon as possible. By taking just a few quick minutes to register, you can enjoy product alerts, more efficient support, and quicker service. Go to https://calspas.com/ register-your-spa.php.

  • Page 3: Table Of Contents

    Table of Contents 1. IMPORTANT SAFETY INSTRUCTIONS ......................3 2. Preparing for Your New Portable Spa Preparing for Your New Portable Spa .....................5 2.1 Planning the Best Location 2.1 Planning the Best Location ....................................5 2.2 Preparing a Good Foundation 2.2 Preparing a Good Foundation ..................................6 2.3 240 Volt Electrical Installation 2.3 240 Volt Electrical Installation ..................................6 2.4 GFCI Wiring Diagram for US and Canada...

  • Page 4: Important Safety Instructions

    1.IMPORTANT SAFETY INSTRUCTIONS READ AND FOLLOW ALL INSTRUCTIONS CAREFULLY! When using installing and using this spa, basic safety precautions should always be followed, including: DANGER RISK OF SEVERE INJURY OR DROWNING! • DO NOT allow children to be in or around a spa unless a responsible adult supervises them. •...
  • Page 5 • Persons suffering from obesity, a medical history of heart disease, low or high blood pressure, circulatory system problems or diabetes should consult a physician before using the spa. • Persons using medications should consult a physician before using the spa since some medications may induce drowsiness while others may affect heart rate, blood pressure and circulation.

  • Page 6: Preparing For Your New Portable Spa Preparing For Your New Portable Spa

    2. Preparing for Your New Portable Spa 2. Preparing for Your New Portable Spa Pre-Delivery Checklist Most cities and counties require permits for Before Delivery exterior construction and electrical circuits. ☐ Plan your delivery route In addition, some communities have codes ☐...

  • Page 7: Preparing A Good Foundation

    2.2 Preparing a Good Foundation 2.2 Preparing a Good Foundation NOTE: We strongly recommend that a qualified, licensed contractor prepare the foundation for your spa. Damage caused by inadequate or improper foundation support is not covered by the warranty. It is the responsibility of the spa owner to provide a proper foundation for the spa.

  • Page 8: Gfci Wiring Diagram For Us And Canada

    2.4 GFCI Wiring Diagram for US and Canada 2.4 GFCI Wiring Diagram for US and Canada Control System GFCI Required Wires Required BP501G1 (one pump system) One 40 amp GFCI Four #8 AWG copper wires BP501G1 (two pump system) One 50 amp GFCI Four #6 AWG copper wires BP501X BP20X...

  • Page 9: Gfci Wiring Diagram For Europe

    2.6 GFCI Wiring Diagram for Europe 2.6 GFCI Wiring Diagram for Europe NOTE: See the Cal Spas Pre-Delivery Guide for more information on spa placement for service access and electrical service. www.calspas.com/manuals...

  • Page 10: Filling And Powering Up Your Portable Spa

    2.7 Filling and Powering Up your Portable Spa 2.7 Filling and Powering Up your Portable Spa This applies to all spa owners EXCEPT those with the Cal Clarity II Bromine generator. See instructions on page 66 for bromine generator operating instructions and spa filling procedures. Step 1.
  • Page 11 NOTE: Never fill your spa with soft water. Soft water makes it impossible to maintain the proper water chemistry and may cause the water to foam, which will ultimately harm the finish of the spa and void your warranty. You may fill your fill your spa with well water provided the following conditions are met: 1.

  • Page 12: Priming The Pump

    2.8 Priming the Pump 2.8 Priming the Pump New spa owners often have difficulty the first time they start their spa and the pump fails to prime. This can be frustrating, but these simple instructions can help you. Sometimes air can become trapped in the pump while filling the spa. You will know this has happened when after you have filled and started the spa, the pump does not seem to function.

  • Page 13: Operating Your Spa Operating Your Spa

    3. Operating Your Spa 3. Operating Your Spa 3.1 spaTouch Icon Driven Control Panel 3.1 spaTouch Icon Driven Control Panel 3.2 Changing Languages for the Display 3.2 Changing Languages for the Display Step 1. Step 1. Touch the Settings Icon at the lower right portion of the screen.
  • Page 14 Language The language icon on the setting screen takes you to the language screen. Change the language displayed on the panel. Step 4. Step 4. As an example touch the Spanish option as shown below. Step 5. Step 5. Next, touch the Save Icon on the right to confirm this selection.

  • Page 15: Screen Navigation And Options

    3.3 Screen Navigation and Options 3.3 Screen Navigation and Options...

  • Page 29: Spatouch3 Icon Driven Control Panel

    3.4 spaTouch3 Icon driven control Panel 3.4 spaTouch3 Icon driven control Panel...

  • Page 59: Connecting To A Device Or Network

    3.5 Connecting to a Device or Network 3.5 Connecting to a Device or Network Direct connection Range: About 20 feet Range limit: Limited to the range of the wi- module HOW TO CONNECT TO IT: Install the app on your phone or device -- see the following section “Installing the app”. Through home network with no internet access Allows one local connection at a time Range:...

  • Page 60: Operating The Balboa Wi-Fi App

    3.6 Operating the Balboa Wi-Fi App The Cal Spas Hot Tub Wi-Fi app can provide you with instant access and control of your spa wherever you connect within the spa’s Wi-Fi range. This optional feature is available for use with any smart device (Android ™...
  • Page 61 iPhone Connection to Spa...

  • Page 62: Electrical Power Efficiency

    3.7 Electrical Power Efficiency 3.7 Electrical Power Efficiency Your new spa comes equipped with an electric heater. Following the directions listed below will ensure the most efficient operation: NOTE: This method is only for spa usage under two hours a week. •...

  • Page 63: Diverter Knobs

    3.10 Diverter Knobs 3.10 Diverter Knobs Diverter knobs are 1” and 2” knobs located around the top of your spa. They allow you to divert water through jets from one side of the spa to the other, or in most cases from floor jets to all jets. This is accomplished by rotating the diverter knob to the left (counter-clockwise), decreasing the amount of water flow through a sections of jets.

  • Page 64: Ats Plus Therapy System

    3.13 ATS Plus Therapy System 3.13 ATS Plus Therapy System...

  • Page 65: Water Clarity Water Clarity

    4. Water Clarity 4. Water Clarity This section is intended for new spa owners with no experience with water chemistry. Everyone’s knowledge with maintaining water quality is different, but there are some general concepts you need to know. Water maintenance is not difficult, however, it does require regular attention. The most important thing to understand about taking care of your spa water is that preventative action is much easier than correcting water quality issues.

  • Page 66: Testing And Adjusting Spa Water

    4.2 Testing and Adjusting Spa Water 4.2 Testing and Adjusting Spa Water You have two types of testing methods to choose from: • The reagent test kit is a method which provides a high level of accuracy. It is available in either liquid or tablet form.

  • Page 67: Sanitization

    Sanitizers kill bacteria and other organic waste by breaking them down to non-harmful levels and are filtered out. Before you fill your spa, you need to decide which chemical sanitizer you wish to use. Consult your Cal Spas dealer for the right decision with regards to your lifestyle and spa usage.

  • Page 68: Bather Load

    (go to the next higher filtration number) then if water quality is still not adequate, consult the advice of your Cal Spas dealer for additional chemical or system recommendations. Be sure to give them your bather load information.

  • Page 69: Maintenance Schedule

    4.7 Maintenance Schedule 4.7 Maintenance Schedule Follow the section “Filling and Powering up your Each time you refill the spa portable spa Test the spa water using either test strips or a reagent Prior to each use test kit. Adjust chemical levels as necessary. Test the spa water using either test strips or a reagent test kit.
  • Page 70 Problem Probable Causes Possible Solutions Organic Buildup/ Scum Ring • Buildup of oils and dirt • Wipe off scum with clean rag Around Spa - if severe, drain the spa, use a spa surface and tile cleaner to remove the s cum and refill the Algae Growth •...

  • Page 71: Cleaning And Maintenance Cleaning And Maintenance

    5. Cleaning and Maintenance 5. Cleaning and Maintenance 5.1 Removing and Re-seating the Pillows 5.1 Removing and Re-seating the Pillows You can remove the pillows for cleaning and maintenance quickly and easily. This method works for all types of pillows. Grab the lower edge of the pillow with both hands firmly and pull up.

  • Page 72: Spa Cover And Locking System Installation

    5.3 Spa Cover and Locking System Installation 5.3 Spa Cover and Locking System Installation Important! Keep the spa covered when not in use! • Covered spas will use less electricity in maintaining your set temperature . • Covering your spa will protect you spa’s finish from the sun’s ultraviolet rays. •...
  • Page 73 Step 4. Step 4. Use a screwdriver to finish screwing in the 3 screws. (Repeat this process for the other 3 corners. Step 5. Step 5. Keep the cover fastened down at all times when not in use, Locking hardware may be locked with a key (which is provided).

  • Page 74: Draining Your Portable Spa

    5.4 Draining Your Portable Spa 5.4 Draining Your Portable Spa Your spa should be drained every four to six months for cleaning and maintenance and refilled with fresh tap water. See page 75 for instructions on cleaning the shell, cover, and pillows. See page 9 for instructions on refilling your spa.

  • Page 75: Winterizing (Cold Climate Draining)

    5.5 Winterizing (Cold Climate Draining) 5.5 Winterizing (Cold Climate Draining) Depending on your region in your country, the temperature could drop below 32°F (0°C). If you are in one of those regions, we recommend that you always have your spa full if water and running at normal spa temperatures (80°F to 100°F, 26.7°C to 37.8°C).

  • Page 76: Cleaning Your Spa

    5.8 Cleaning Your Spa 5.8 Cleaning Your Spa Spa Cover and Pillows Due to constant punishment your spa cover and pillows receive, you should protect them by applying a vinyl and leather cleaner as part of your monthly maintenance plan. Use a product that is specifically designed to protect spa covers and pillows from chemical and ultraviolet light damage without leaving an oily residue behind that is normally associated with common automotive vinyl protectants.

  • Page 77: Appendix

    Appendix Appendix Replacement Parts Replacement Parts Snap-in SQR Jet Inserts Snap-in SQR Jet Inserts Velocity 5VTX Blue Jet Velocity Massage- 14 Blue Jet Symbol: 5VXT Symbol: 5MM Part #: PLU29950-011-400 Part #: PLU29950-071-400 Size: 5”D x 5.5”L Size: 5”D x 5.5”L Velocity Roto Blue Jet Velocity Tornado/ WP Blue Jet Symbol: 5R...
  • Page 78 Snap-in SQR Jet Inserts Snap-in SQR Jet Inserts Velocity Directional Blue Jet Velocity Massage-7 Blue Jet Symbol: 4D Symbol: 3M Part #: PLU29940-112-400 Part #: PLU29930-142-400 Size: 4”D x 4.5”L Size: 3”D x 3.25”L Velocity Directional Blue Jet Velocity Roto Blue Jet Symbol: 3D Symbol: 4R Part #: PLU 29930-112-400...
  • Page 79 Snap-in SQR Jet Inserts Velocity Diverter Valves Velocity Directional Blue Jet Velocity Symbol: 2D 1” Blue Diverter Valve Part #: PLU29920-012-400 Symbol: D1 Size: 2”D x 3”L Part #: PLU25056-202-400 Size: 2.5” x 5”L Velocity Air Control Blue Symbol: A Pillows Part #: PLU25059-202-400 Cascade Pillow No Insert Black...
  • Page 80 Velocity Diverter Valves Velocity Diverter Valves Velocity Underwater Velocity 2” Diverter Valve Blue Air Control Wall Fitting LED Symbol: D2 Part #: PLU25090-089-200 Part #: Size: Velocity Underwater Velocity 2” Diverter Valve LED 2” Diverter Valve Wall Fitting LED Symbol: D2 Part #: PLU25048-089-200 Part #: Size:...
  • Page 81 Snap-in SQR Jet Inserts Filters Velocity Filter Cartridge Anti-bacterial - 50 sq. ft. Wall Fitting 1” Black (#25030-004-200) Part #: FIL50-5D13H15FCT-3 (for On-Off Valve) Part#: PLU21701739 Filter Cartridge Anti-bacterial - 50 sq ft. Part #: FIL75-7D155H2MCT-3 Waterfalls Cascade II Waterfall Curved black Textured with Valve and Logo 12-3/8”...
  • Page 82 Filters LED Lights DYNA FLO XTRA Lo-Pro 75 SQ. FT. 1 to 3 ext. cord 2” CV, 4 SCALLOP (less cartridge) Part #: LIT16100335 Part #: FIL11703305 1 to 1 port ext. cord Part #: LIT16100338 TeleWeir Skimmers 50 Square Foot teleweir skimmer: Filter attaching cap assembly: FIL11700013 Filter Skimmer inner pipe: FIL1170012 Interior light with logic (7 LED)
  • Page 83 Cover Lock and Keys Part #: ACC01800026, ACC01800020 Replacement of Cabinet Panels The complete selection of replacement cabinets for all models is very extensive and too lengthy for this owner’s manual. To order replacement panels for your spa, visit www.quickspaparts.com Covers All spa covers are designed with a tapered height, angling downward from the center to the sides to drive off rain and prevent water from pooling.

  • Page 84: Basic Troubleshooting

    Basic Troubleshooting The troubleshooting guidance provided here is intended to cover the most common problems a spa owner may encounter. For more in-depth troubleshooting, go to www.calspas.com/troubleshooting. Symptom Possible Solutions Problems starting up Pump won't prime See priming instructions on page 11. Breaker keeps shutting off Reset the GFCI breaker.
  • Page 85 Symptom Possible Solutions Spa overheats - temperature Overheating can occur during summer months and may not necessarily indicate a greater than 110°F / 43°C malfunction. When it occurs, a message code may also appear on the control panel. Temperature may be set too high. Turn the set temperature down to a lower temperature.

  • Page 86: Thermal Creep

    “Thermal Creep” Cal Spas are designed with energy-efficient components and systems that are meant to sustain heat generated by the equipment, which is then cycled back into the spa water. In hot weather or in situations where the spa is set to extended run times, Thermal Creep may occur.
  • Page 88 The insulating spa cover delivered with the spa is warranted to be free of defects in workmanship and materials on Platinum spas for one year - 90 days for Escape spas. Genuine Cal Spas Parts & Accessories This Limited Warranty is void if Cal Spas (the “Manufacturer”) or its designated representative determines that...
  • Page 89 Warranty Limitations This Limited Warranty is void if Cal Spas or its designated representative determines that the spa has been subjected to alteration, neglect, misuse or abuse, or freight damage caused by the common carrier; any repairs have been attempted by anyone other than a designated representative;...
  • Page 92 CONTACT INFORMATION For customer service, please contact your authorized dealer immediately. If you need additional information and/or assistance, contact: LMS Customer Service Department 1462 East Ninth Street Pomona, CA 91766. LTR20221010, Rev. A Toll Free: 1-800-CAL-SPAS Fax: 1-909-629-3890 11/19/2021...

This manual is also suitable for:

PlatinumPl-760lPl760bPpl7bPl-860lPl-861b ... Show all

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