Troubleshooting - Prince Castle DCFT-BKNA Operation Manual

Dual Continuous Feed Toaster
DCFT-BKNA, -BKEU, -BKUK, -BKIN, -BKBR, -BKCL, -BKEAC, -BKJP
BURN/ELECTRICAL SHOCK HAZARD! Platen is HOT and can cause severe burns or severe shock.
Keep hands and objects out of the toaster unit! Failure to exercise caution may result in serious injury!
Turn the unit off, unplug it and let it cool down completely before touching or working on internal apparatus.
The plug removed from the outlet shall remain clearly visible to the operator during the maintenance procedure.
PROBLEM
Unit has no power
Unit will not heat up
Unit heats up, but the conveyor
does not run
Not toasting properly (under- or
over-done)
Jumpy display
Blank display
Relay shorted
Printed in USA 03/31 © 2017

Troubleshooting

POSSIBLE CAUSE
Unit unplugged
Breaker tripped
High limit
Loose connection on power switch
Inoperable power switch
Loose connection on platen
Open platen
Loose connection to the main control board
Inoperable main control board
Inoperable SS Relay
Inoperable motor
Stripped drive gear
Stripped conveyor gear
Jammed conveyor assembly
Inoperable drive train
Inoperable t-probe
Improper set point
Improper compression
Torn or soiled release sheet
Bad platen
Improper ground
Inoperable display
Inoperable main control board
Loose wiring harness
Loose wiring harness
WARNING
SOLUTION
Plug unit in.
Reset breaker.
Call for service (888-375-2938).
Call for service (888-375-2938).
Call for service (888-375-2938).
Call for service (888-375-2938).
Call for service (888-375-2938).
Call for service (888-375-2938).
Call for service (888-375-2938).
Call for service (888-375-2938).
Call for service (888-375-2938).
Call for service (888-375-2938).
Call for service (888-375-2938).
Call for service (888-375-2938).
Call for service (888-375-2938).
Call for service (888-375-2938).
Adjust set point in programming (see Management
Programming section).
Adjust compression (see Operation section).
Clean or replace release sheet.
Call for service (888-375-2938).
Call for service (888-375-2938).
Call for service (888-375-2938).
Call for service (888-375-2938).
Call for service (888-375-2938).
Call for service (888-375-2938).
16 525-299revB-EN