Troubleshooting Tips - GE JP328 Owner's Manual & Installation Instructions

Before you call for service...

Troubleshooting Tips

Save time and money! Review the chart on this page
first and you may not need to call for service.
Problem
Surface units not
functioning properly
12
Possible Causes
The surface units are
not plugged in solidly.
The surface unit
controls improperly set.
The drip pans are not set
securely in the cooktop.
A fuse in your home may be
blown or the circuit breaker
tripped.
What To Do
• With the controls off, check to make sure the surface
unit is plugged completely into the receptacle.
• Check to see the correct control is set for the surface
unit you are using.
• With the controls off, check to make sure the drip
pan is in the recess in the cooktop and that the
opening in the pan lines up with the receptacle.
• Replace the fuse or reset the circuit breaker.