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Fujitsu STYLISTIC Q572 Operating Manual

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  • Page 1 System Operating manual STYLISTIC Q572...
  • Page 2 For automatic driver updates, go to: "http://support.ts.fujitsu.com/download" Should you have any technical questions, please contact: • our Hotline/Service Desk (see the Service Desk list or visit: "http://support.ts.fujitsu.com/contact/servicedesk") • Your sales partner • Your sales office We hope you enjoy working with your new Fujitsu system!
  • Page 4 Published by Fujitsu Technology Solutions GmbH Mies-van-der-Rohe-Straße 8 80807 Munich, Germany Contact http://www.fujitsu.com/fts/ Copyright © Fujitsu Technology Solutions GmbH 2012. All rights reserved. Publication Date 11/2012 Order No.: A26391-K373-Z320-1-7619, edition 1...
  • Page 5 STYLISTIC Q572 Operating manual Innovative technology Ports and controls Important notes First-time setup of your device Working with the Tablet PC Security functions Connecting external devices Settings in BIOS Setup Utility Troubleshooting and tips Technical data Manufacturer’s notes Index...
  • Page 6 Information on the product description meets the design specifications of Fujitsu and is provided for comparison purposes. Several factors may cause the actual results to differ. Technical data is subject to change without prior notification. Fujitsu rejects any responsibility with regard to technical or editorial mistakes or omissions.

  • Page 7: Table Of Contents

    Memory cards ................45 Fujitsu...
  • Page 8 The display on the Tablet PC’s touchscreen is difficult to read....... 69 Fujitsu...
  • Page 9 Index ................. . 84 Fujitsu...
  • Page 10 Contents Fujitsu...

  • Page 11: Innovative Technology

    The Windows drivers for your device can be found on our Internet site. The factory installation of your device does not support any other operating system. Fujitsu Technology Solutions accepts no liability whatsoever if any other operating system is used.

  • Page 12: Notational Conventions

    "Safety information" • cross-references to an external source, e.g. a web address: For more information, go to "http://www.fujitsu.com/fts/" • Names of CDs, DVDs and titles or designations for other materials, e.g.: "CD/DVD Drivers & Utilities" or "Safety/Regulations" manual indicates a key on the keyboard, e.g:...

  • Page 13: Ports And Controls

    2 = WebCam LED 8 = Opening for cradle fixture 3 = Ambient light sensor 9 = Windows button 4 = Microphone 10 = Port for cradle 5 = Status indicators 6 = Tablet buttons (increase/reduce volume, lock screen orientation) Fujitsu...
  • Page 14 4 = DC input connector (DC IN) Right side 1 = USB port (USB 2.0) 4 = ON/OFF switch for wireless components 2 = ON/OFF switch 5 = Mounting slot for pen holder 3 = Tablet buttons 6 = Eyelet for pen cord Fujitsu...
  • Page 15 Ports and controls Rear 1 = Memory card slot 4 = Fingerprint sensor 2 = Battery clips 5 = Camera 3 = Battery compartment (SIM card slot 6 = SmartCard slot under the battery) Fujitsu...

  • Page 16: Important Notes

    (e.g. petrol station, paintshops), as the transmitted radio waves can cause an explosion or a fire. For information on how to switch radio components on and off, see chapter "Switching the wireless components on and off", Page Fujitsu...

  • Page 17: Protecting The Display Screen

    You will then be able to work for longer before having to recharge the battery. Energy efficiency is increased and the environmental impact is reduced. You save money while protecting the environment. Energy saving under Windows ► Make use of the power management features (see ""Using the power-management features", Page 44"). Fujitsu...

  • Page 18: Travelling With Your Tablet Pc

    ► Unplug the mains adapter and all external devices from the power socket. ► Disconnect the mains adapter cable and the data cables for all external devices. ► To protect against damaging jolts and bumps, use a Tablet PC carrying case to transport your Tablet PC. Fujitsu...

  • Page 19: Cleaning The Tablet Pc

    The casing surfaces may be cleaned with a dry cloth. If particularly dirty, use a damp cloth that has been dipped in water mixed with mild domestic detergent and then carefully wrung out. Fujitsu...

  • Page 20: First-Time Setup Of Your Device

    ► Unpack all the individual parts. Packaging Transport ► Check your device for any visible damage which may have occurred during transportation. You may need the packaging in the future, if you need to transport your device. Fujitsu...

  • Page 21: Selecting A Location

    ► Connect the power cable (1) to the mains adapter. ► Plug the mains cable (2) into a mains outlet. ► Connect the mains adapter cable (3) to the DC jack (DC IN) of the device. Fujitsu...

  • Page 22: Switching On The Device For The First Time

    ► Slide the ON/OFF switch (1) to the right to switch on the Tablet PC. The ON/OFF switch returns automatically to its original position. The power-on indicator (2) lights up whenever the system is switched on. ► During installation, follow the instructions on screen. Fujitsu...
  • Page 23 If a Windows operating system is installed on your device, you will find more information on the system and drivers, help programmes, updates, manuals etc. on the device. This information can also be found on the Internet at "http://www.fujitsu.com/fts/support/". You can find information and help on the Windows operating system functions on the Internet at "http://windows.microsoft.com".

  • Page 24: Working With The Tablet Pc

    This chapter describes the basics for operating your Tablet PC. You can find instructions on how to connect external devices (e.g. mouse, flash memory) to the Tablet PC in the chapter "Connecting external devices", Page Please refer to the notes in "Important notes", Page Fujitsu...

  • Page 25: Status Indicators

    The indicator is illuminated: The Tablet PC is switched on. • • The indicator is flashing: The Tablet PC is in sleep mode (Save-to-RAM). • The indicator is not illuminated: The Tablet PC is switched off or in Save-to-Disk mode. Fujitsu...

  • Page 26: Switching On The Tablet Pc

    Windows 8 Sound - Power Options If you have assigned a password, you must enter this when requested to do so, in order to start the operating system. Detailed information can be found in the chapter "Security functions", Page Fujitsu...

  • Page 27: Switching Off The Tablet Pc

    Portuguese, Spanish, Brazilian, Norwegian (Bokmål and Nynorsk), Swedish, Finnish, Danish, Polish, Rumanian, Serbian (Cyrillic and Latin script), Catalan, Russian, Czech and Croatian. Under Windows 8 you can set the required language under Control Panel – Time, Language and Region – Language. Fujitsu...

  • Page 28: Touchscreen

    In Windows 8 wipe your finger over the screen from the right-hand edge. The setting Charms - Devices - Second monitor opens. Select the desired output type. You can also use the Fujitsu Display Manager in the Windows Mobility Center to set the output type. Fujitsu...

  • Page 29: Select Display Orientation (Portrait Or Landscape Orientation)

    You can choose to use either portrait or landscape orientation for the display. Windows 7 You can change these settings in the Fujitsu menu or under Start - (Settings -) Control Panel - Hardware and Sound - Display - Settings.

  • Page 30: Actions With One Finger (Windows 8 Modern)

    Windows button + button). Wipe from the top to the bottom of the screen to dock or connect the current App. ► Working with the mouse: Right-click on the App to display the App commands. Fujitsu...
  • Page 31 ► Use this function to scroll through lists or websites or to swivel or move an object. ► Working with the mouse: Left-click on the object, keep the mouse button pressed and move / swivel the object or scroll. Fujitsu...

  • Page 32: Actions With One Finger (Windows 7 / Windows 8 Desktop)

    ► Tap your finger on the desired item. mouse button) Keep your fingertip pressed against the touchscreen. The context menu appears. Moving the cursor ► Position one finger on the touchscreen and move your fingers in the desired direction. Fujitsu...

  • Page 33: Actions With Two Fingers (Windows 7 / Windows 8 Desktop)

    ► Position two fingers on the touchscreen. ► Move your fingers upwards to scroll up. ► Move your fingers downwards to scroll down. Rotating ► Position your thumb on the touchscreen and rotate the image clockwise or anticlockwise using your index finger. Fujitsu...
  • Page 34 ► Position two fingers on the touchscreen and move them apart to increase the view. ► Position two fingers on the touchscreen and move them together to decrease the view. Blocking context-sensitive menus ► With two fingers, tap twice briefly in quick succession on the touchscreen. Fujitsu...

  • Page 35: Using The Stylus Pen

    To avoid damage, the pen should be stored in the pen slot when not in use. The pen can be influenced by electromagnetic fields (cursor quivers or jumps). There may be a few areas on the screen where the cursor quivers slightly in spite of pressing the pen down firmly. Fujitsu...

  • Page 36: Setting The Pen

    Operating system Menu Windows 7 / Windows 8 To calibrate, call up the Hardware and Sound / Tablet PC Settings function Desktop in the Control Panel. You need to calibrate both portrait and landscape formats. Fujitsu...

  • Page 37: Replacing The Pen Tip

    ► Replace the tip with one of the new tips that were supplied with your pen. Insert the flat end of the tip into the barrel and exerting gentle pressure, push it in until it is firmly in place. If the tip is worn or damaged, discard it. Fujitsu...

  • Page 38: Removing The Pen Battery

    ► Put on the pen cap (2) and screw it down. Installing a pen cord You should attach the pen with a pen cord to prevent accidentally dropping or losing it. ► Fasten the pen cord to the pen eyelet and to the eyelet on the Tablet PC. Fujitsu...

  • Page 39: Pen Holder

    The pen holder is attached to the corresponding mounting port of the Tablet PC (see "Ports and controls", Page 1 = Pen holder 3 = Mounting bracket 2 = Connector for attaching to the Tablet 4 = Adhesive area (covered with a PC (behind mounting bracket) protective film) Fujitsu...
  • Page 40 ► Align the connector for attaching the holder to the Tablet PC with the mounting port on the Tablet PC and push it into the opening. ► Push the pen holder firmly onto the Tablet PC so that the adhesive area on the rear of the Tablet PC is securely attached. Fujitsu...

  • Page 41: Tablet Buttons

    Windows has been changed. Function if the key is Function in pressed while booting application menu/boot Function in TPM PPI Button the system menu/BIOS setup menu F1 (application menu) Input/select F2 (BIOS setup) Down — — — F12 (Boot Menu) Fujitsu...
  • Page 42 To open the Windows Advanced Boot Options menu, first connect an external keyboard to the device. During the boot process, press the button quickly in succession. Alternatively, you can start the Fujitsu Recovery Program while the operating system is running. Please refer to the "Recovery" manual for more information.

  • Page 43: Webcam

    If you would like to perform a function test of your webcam, suitable test software is available at "http://www.fujitsu.com/fts/support/index.htm". Fujitsu...

  • Page 44: Rechargeable Battery

    Tablet PC. Never store the batteries in the device. Removing and installing the battery Only use batteries approved by Fujitsu Siemens Computers for your Tablet PC. Never use force when fitting or removing a battery. Make sure that no foreign bodies get into the battery connections.

  • Page 45: Removing The Battery

    ► Slide the release button in the direction of the arrow (1). ► Slide the release button in the direction of the arrow (2) and hold it in place. ► Remove the battery from the battery compartment (3). Fujitsu...

  • Page 46: Installing The Battery

    ► Slide the release button in the direction of the arrow (2) and hold it in place. ► Push the battery into the battery compartment until you feel it engage (3). ► Push the release button in the opposite direction to the arrow (1) into the locking position. Fujitsu...

  • Page 47: Battery Charge Status Indicator

    The battery is between 50 % and 100 % charged. Orange The battery is between 11 % and 49 % charged. The battery is between 1 % and 10 % charged. LED not lit The battery is fully discharged. Fujitsu...

  • Page 48: Using The Power-Management Features

    If you do not intend to use your Tablet PC for a long period of time: ► Exit the power saving mode if necessary via touching the screen or by switching on the Tablet PC. ► Close all opened programs and completely shut down the Tablet PC. Fujitsu...

  • Page 49: Memory Cards

    ► Carefully slide the memory card into the slot. The label should be facing upward. Do not apply excessive force, as otherwise the delicate contact surfaces could be damaged. Memory card Depending on the particular type used, the memory card may protrude slightly from the slot. Fujitsu...

  • Page 50: Removing The Memory Card

    ► Wait for the dialog box that informs you that you can now safely remove the memory card. ► On devices with card locking: Press on the storage card (1). Memory card The storage card is released and can now be removed. ► Pull the storage card out of the slot (2). Fujitsu...

  • Page 51: Sim Card

    (1). ► Remove the SIM card from the SIM card holder. ► Push the SIM card holder into the slot until you feel it click into place. ► Install the battery again, see Chapter "Installing the battery", Page Fujitsu...

  • Page 52: Wireless Lan/Bluetooth/Umts/Lte Radio Components

    Working with the Tablet PC Wireless LAN/Bluetooth/UMTS/LTE radio components The installation of radio components not approved by Fujitsu Technology Solutions will invalidate the certifications issued for this device. Switching the wireless components on and off Before switching on your device for the first time, the on/off switch for radio components must be in the "ON"...

  • Page 53: Setting Up Wlan Access

    If you did not order a UMTS / LTE module, you can purchase the accessories for UMTS / LTE reception from your retailer or your Fujitsu Technology Solutions dealer. You will find information on establishing the connection with the UMTS / LTE network in the documentation for the hardware used.

  • Page 54: Ethernet And Lan (Only With Cradle)

    Whether or not your device has this function depends on the selected device expansion stage. If your device is equipped with an integrated GPS module, you can use your device as a navigation system with the help of a corresponding software programme. Fujitsu...

  • Page 55: Your Cradle (Optional)

    Place the Cradle on a flat, stable, nonslippery surface. • Never place the Cradle and the mains adapter on a heat-sensitive surface. • Do not expose the Cradle to extreme environmental conditions. Protect the Cradle from dust, humidity and heat. Fujitsu...

  • Page 56: Connecting The Tablet Pc To The Cradle

    ► Push the Tablet PC on to the Cradle in the direction of the arrow (1) until you notice it engage with the plug. ► Plug the DC output connector on the mains adapter into the DC input connector (DC IN) on the Cradle (2). ► Connect the power cable to the mains adapter (3). Fujitsu...

  • Page 57: Disconnecting The Tablet Pc From The Cradle

    Tablet PC off first or that you execute the appropriate undocking function provided by the operating system. ► Switch off the Tablet PC. ► Lift the Tablet PC from the Cradle in the direction of the arrow (1), while supporting the underneath of the Cradle. Fujitsu...

  • Page 58: Security Functions

    The fingerprint sensor can record an image of a fingerprint. With additional fingerprint software, this image can be processed and used instead of a password. ► You must install the fingerprint software in order to be able to use the fingerprint sensor (1). Fujitsu...

  • Page 59: Configuring Password Protection In Bios Setup Utility

    The Tablet PC is rebooted and the new password is effective. It will now be necessary to first enter your supervisor or user password in order to open the BIOS Setup Utility. Please note that the user password only provides access to a few of the BIOS settings. Fujitsu...

  • Page 60: Password Protection For Booting Of The Operating System

    ► Select the Disabled option and press the Enter key. If you do not want to change any other settings, you can exit BIOS Setup Utility. ► Select the Save Changes & Exit option under Exit. The Tablet PC reboots. The system is no longer password-protected. Fujitsu...

  • Page 61: Password Protection For The Hard Disk

    ► To cancel the password for the second hard disk (Drive1), go to the Drive1 area and select the field Set Master Password, then proceed in exactly the same way as for cancelling the password for the first hard disk (Drive0). Fujitsu...

  • Page 62: Smartcard Reader

    In order to be able to take advantage of all the security features of your Tablet PC, you will need a CardOS SmartCard from Fujitsu Technology Solutions. The SmartCard can only be used with a PIN, offering maximum protection even if you lose the SmartCard.

  • Page 63: Inserting The Smartcard

    Do not use force when inserting and removing the SmartCard. Make sure that foreign objects do not fall into the SmartCard reader. ► Push the SmartCard into the SmartCard reader with the chip facing the rear of the Tablet PC. Fujitsu...

  • Page 64: Trusted Platform Module (Tpm) (Device-Dependent)

    ► Mark the TPM Security Chip Setting field and press the Enter key. ► Select Disabled to deactivate the TPM. ► From the Exit menu, choose the option Exit Saving Changes. ► Press the Enter key and select Yes. The Tablet PC is rebooted and the TPM is disabled. Fujitsu...

  • Page 65: Connecting External Devices

    1. Switch off the Tablet PC and all external devices. 2. Remove the mains plug for the Tablet PC and all relevant devices from the sockets. 3. Disconnect the cables for your external devices following the instructions. Devices Peripheraldevices Fujitsu...

  • Page 66: Connecting An External Monitor

    Dolby Digital or DTS. To play back HDMI sound, you must change the HDMI sound settings accordingly. You can find the settings under Control Panel - Hardware and Sound. Deactivate the settings for DTS Audio and Dolby Digital to enable playback of HDMI sound. Fujitsu...

  • Page 67: Connecting Usb Devices

    ► Tap the symbol for safe removal of the hardware. ► Select the device which you want to shut down and remove. ► Tap OK. Wait for the dialogue box which tells you that it is now safe to remove the device. Fujitsu...

  • Page 68: Headphone Port

    If you purchase a cable from a retailer, please note the following information: The headphone port on your Tablet PC is a "3.5 mm jack socket". If you want to connect headphones or a speaker you will need a "3.5 mm jack plug". Fujitsu...

  • Page 69: Settings In Bios Setup Utility

    ► Keep the "Lock screen orientation" tablet button pressed and switch the Tablet PC on. BIOSSetupUtility ► If a password has been assigned, enter the password and press the Enter key. If you have forgotten the password, contact your system administrator or contact our customer service centre. The BIOS Setup Utility starts. Fujitsu...

  • Page 70: Operating Bios Setup Utility

    ► Select the option you want to change with the cursor keys ↑ ↓ ► Press the Enter key. ► Press the key to exit the selected menu. ► For future reference, make a note of the changes you have made (for example, in this manual). Fujitsu...

  • Page 71: Exiting Bios Setup Utility

    ► If you want to exit BIOS Setup Utility with these settings, choose Exit Saving Changes and Yes. Save Changes and Power Off ► To save the changes and switch off your device, select Save Changes and Power Off and Yes. The changes are saved. Your device is shut down. Fujitsu...

  • Page 72: Troubleshooting And Tips

    PC if you are running processor-intensive gaming software, e.g. games with intensive 3D graphics. Updating your hardware with drivers which have not been approved by Fujitsu Technology Solutions may result in performance losses, data losses or malfunction of the equipment. A list of approved drivers and current BIOS versions can be downloaded from: "http://support.ts.fujitsu.com/Download/Index.asp"...

  • Page 73: The Tablet Pc's Date Or Time Is Incorrect

    "Intel Graphics Media Accelerator Driver for mobile". The display on the Tablet PC’s touchscreen is difficult to read. Touchscreen Touchscreen Cause Troubleshooting Reflected glare ► Move the Tablet PC into a different position. ► Increase the brightness of the screen. Fujitsu...

  • Page 74: The External Monitor Remains Blank

    The cursor does not correctly follow the pen movements Cause Fault elimination Pen incorrectly calibrated ► Calibrate the pen as described in chapters "Setting the pen", Page 32 "Calibrating the pen", Page Fujitsu...

  • Page 75: Pen Input Not Working

    Tablet PC (by restarting the operating system or switching the device off and back on again). The battery is dead. ► Charge the battery. ► Insert a charged battery. ► Connect the mains adapter to the Tablet Fujitsu...

  • Page 76: The Printer Does Not Print

    The maximum brightness may have been set ► Reduce the brightness of the screen to for the screen. lower energy consumption: You will find the setting under Control Panel – Hardware and Sounds – Windows Mobility Center. Fujitsu...

  • Page 77: Smartcard Reader Is Not Recognised

    Desk will refer you to our service partner, who will unlock your device (for a charge). SmartCard lost Troubleshooting Cause SmartCard lost ► If you work in a network, contact your system administrator, who can boot your Tablet PC with a Supervisor SmartCard. Fujitsu...

  • Page 78: Acoustic Warnings

    ► Wait 3 - 5 seconds and switch on the Tablet PC again. Keyboard error If you are using an external keyboard: ► Check the connection and reboot the Tablet nn Stuck key ► Make sure that no key is pressed. Fujitsu...
  • Page 79 ► Contact your sales outlet or our customer service centre. System cache error - Cache disabled ► Contact your sales outlet or our customer service centre. System timer error ► Contact your sales outlet or our customer service centre. Fujitsu...

  • Page 80: Technical Data

    Input devices Tablet buttons 3 keys Windows button 1 button Active pen with two press-buttons Slots Memory card slot 1 x SD Card SmartCard slot SIM card slot Ports HDMI port Headphone port 3.5 mm stereo mini jack Docking port Fujitsu...

  • Page 81: Rechargeable Battery

    5℃ ..35℃ -10 ℃ ..60 ℃ Transport temperature (2K2) Rechargeable battery You can find information on the batteries used in your device on the Internet at "http://fujitsu.com/fts/support". 2-cell lithium polymer battery 5000 mAh Rated voltage 7.2 V Rated capacity...

  • Page 82: Manufacturer's Notes

    Declarationofconformity The "Declarations of Conformity" for the device can be found on the Internet at: "http://globalsp.ts.fujitsu.com/sites/certificates/default.aspx". Fujitsu Technology Solutions hereby declares that your device is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. CE marking...

  • Page 83: Regulatory Notices

    Federal Communications Commission (FCC) of the USA. Although it is not explicitly forbidden to travel in the US trading area carrying this device, to avoid trouble at customs clearance, Fujitsu Technology Solutions GmbH recommends not to bring this device into the US trading area.

  • Page 84: Doc (Industry Canada) Notices

    The user should be aware that compliance with the certification standards does not prevent service degradation in some situations. Repairs to telecommunication equipment should be made by a Canadian authorised maintenance facility. Any repairs or alterations not expressly approved by Fujitsu or Fujitsu...
  • Page 85 Les réparations de l’équipement de télécommunications doivent être effectuées par un service de maintenance agréé au Canada. Toute réparation ou modification, qui n’est pas expressément approuvée par Fujitsu, ou toute défaillance de l’équipement peut entraîner la compagnie de télécommunications à exiger que l’utilisateur déconnecte l’équipement de la ligne téléphonique.

  • Page 86: Fcc Regulatory Information For Tablet Pcs With Radio Device

    Please note the following regulatory information related to the optional radio device. FCC Radio Frequency Exposure statement This radio device has been evaluated under FCC Bulletin OET 65C and found compliant with the requirements as set forth in CFR 47 Sections 2.1091, 2.1093, and 15.247 (b) (4) addressing RF Fujitsu...
  • Page 87 (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesirable operation. Modifications not expressly authorised by Fujitsu Technology Solutions may invalidate the user’s right to operate this equipment. Fujitsu...

  • Page 88: Index

    Incorrect date/time 69 Crystal View display cleaning 15 Keyboard cleaning 15 Date is incorrect 69 Declaration of conformity 78 Device setting up 17 Landscape orientation Devices screen 25 connecting 61 Life, battery 40 disconnecting 61 Low voltage directive 78 Display orientation Fujitsu...
  • Page 89 44 Mains adapter 77 power-management features 44 The radio connection to a network does Power-on indicator 22 not work 72 Preparing for operation 17 The Tablet PC Printer does not print 72 cannot be started 71 doesn’t work. 71 Fujitsu...
  • Page 90 69 touchscreen is too dark 69 Webcam 39 TPM 60 Wireless LAN Transport Switching off module 48 Transport damage 16 Switching on module 48 Transportation 14 Wireless LAN: Travel, Tablet PC 14 safety notes 12 Troubleshooting 68 Fujitsu...

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