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Faults and what to do about them
en
Faults
Washing machine door
cannot be opened.
Programme does not
start.
Additional function could
not activate for selected
programme.
Water is not drained.
Water not visible in the
drum.
Spin result not satisfac-
tory.
Spin cycle activated sev-
eral times.
Dispenser not completely
rinsed out.
Stain formation in the
washing machine.
Foam is coming out of the
detergent drawer.
Excessive noise, vibra-
tions and wandering dur-
ing spin cycle.
Display panel/indicator
lights do not function
while the appliance is run-
ning.
Programme duration
changes during the wash
cycle.
26
Cause/Remedy
Safety function active. Stop programme?
■
- - - - (Rinse stop= without final spin) selected?
■
Can be opened via emergency release only. ~ Page 24
■
Childproof lock activated? Deactivate childproof lock. ~ Page 16
■
(Start/Pause) or
■
Washing machine door closed?
■
If the additional function is selectable?
■
- - - -(Rinse stop= without final spin) selected?
■
Clean the drain pump. ~ Page 23
■
Clean outlet pipe and/or drainage hose.
■
Not a fault – water below the visible area.
Wash small and large items of washing together.
■
æ (Less iron) selected?
■
Too low speed selected?
■
Not a fault – unbalanced load detection system adjusts imbalance.
Remove the insert. Clean detergent drawer and re-insert.~ Page 22
■
Run Drum clean 90 °C programme without washing.
Use standard detergent.
Too much detergent used?
Mix 1 tablespoon of fabric conditioner with ½ litre of water and pour into
dispenser II in the detergent drawer.
Reduce detergent dosage for the next wash cycle.
Appliance aligned?
■
Align the appliance. ~ Page 34
Appliance feet fixed?
■
Secure appliance feet. ~ Page 34
Transportation safety devices removed?
■
Remove transportation protection devices. ~ Page 31
Power failure? ~ Page 24
■
Circuit breaker tripped? Reset the circuit breaker /change the fuse.
■
If the fault occurs repeatedly, call the after-sales service.
■
Not a fault – unbalanced load detection system adjusts imbalance by
■
repeatedly distributing the laundry.
Not a fault – foam detection function active. Additional rinse cycle.
■
5 (Finish in) selected?
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