Bosch XQG100-WGC354B01W User Manual And Installation Instructions
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Bosch XQG100-WGC354B01W User Manual And Installation Instructions

Bosch XQG100-WGC354B01W User Manual And Installation Instructions

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Washing machine
XQG100-
WGC354B01W
[en]
User manual and installation
instructions

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Summary of Contents for Bosch XQG100-WGC354B01W

  • Page 1 Washing machine XQG100- WGC354B01W [en] User manual and installation instructions...

  • Page 2: Table Of Contents

    Table of contents 1 Safety ..........   4 9 Programmes .......    26 1.1 General information.... 4 10 Accessories......   30 1.2 Intended use....... 4 1.3 Restriction on user group... 4 11 Laundry........   30 1.4 Safe installation ...... 5 11.1 Preparing the laundry ..... 30 1.5 Safe use ........ 7 12 Detergents and care 1.6 Safe cleaning and mainten-...
  • Page 3 15.3 Connecting the appliance to the Home Connect app.. 35 15.4 Activating Wi-Fi on the ap- pliance ........ 35 15.5 Deactivating Wi-Fi on the appliance ........ 35 15.6 Resetting the appliance network settings ..... 36 15.7 Remote start ...... 36 15.8 Data protection....... 36 16 Basic settings......   37 17 Cleaning and servicing ....

  • Page 4: Safety

    en Safety 1 Safety Observe the following safety instructions. 1.1 General information ¡ Read this instruction manual carefully. ¡ Keep the instruction manual and the product information safe for future reference or for the next owner. ¡ Do not connect the appliance if it has been damaged in transit. 1.2 Intended use Only use this appliance: ¡...

  • Page 5: Safe Installation

    Safety en 1.4 Safe installation Take note of the safety instructions when installing the appliance. WARNING ‒ Risk of electric shock! Improper installation is dangerous. ▶ Connect and operate the appliance only in accordance with the specifications on the rating plate. ▶ Connect the appliance to a power supply with alternating cur- rent only via a properly installed socket with earthing.
  • Page 6 en Safety WARNING ‒ Risk of injury! The high weight of the appliance may result in injury when lifted. ▶ Do not lift the appliance on your own. If this appliance is not correctly installed in a washer-dryer stack, the installed appliance may fall. ▶...

  • Page 7: Safe Use

    Safety en ▶ Wear protective gloves when installing and transporting the ap- pliance. 1.5 Safe use WARNING ‒ Risk of electric shock! If the appliance or the power cord is damaged, this is dangerous. ▶ Never operate a damaged appliance. ▶ Never pull on the power cord to unplug the appliance. Always unplug the appliance at the mains.
  • Page 8 en Safety WARNING ‒ Risk of poisoning! Detergents and care products may result in poisoning if con- sumed. ▶ If accidentally swallowed, seek medical advice. ▶ Keep detergents and care products out of the reach of children. WARNING ‒ Risk of explosion! Laundry that has been pretreated with cleaning agents that con- tain solvents may cause an explosion in the appliance.

  • Page 9: Safe Cleaning And Maintenance

    Safety en CAUTION ‒ Risk of chemical burns! If the detergent drawer is opened, detergent and care products may spray out from the appliance. Contact with eyes or skin may cause irritation. ▶ Rinse eyes and/or skin thoroughly with clean water if they come into contact with detergents or care products.

  • Page 10: Preventing Material Damage

    en Preventing material damage Make sure that the length of the ▶ 2 Preventing material thread on the connection to the water tap is at least 10 mm. damage If the water pressure is too high or too low, the appliance may not be Follow these instructions to avoid ma- able to operate properly.

  • Page 11: Environmental Protection And Saving Energy

    Environmental protection and saving energy en Remove all detergent residue, Set the maximum spin speed if you ▶ spray residue or other residues im- want to dry the laundry in the tumble mediately if they come into contact dryer afterwards. with the appliance. a The drier the laundry, the shorter the programme duration when dry- ing which, in turn, reduces energy...

  • Page 12: Installation And Connection

    en Installation and connection Replace the accessories in ques- ▶ 4 Installation and con- tion before operating the appli- ance. nection → "Accessories", Page 30 Note: The appliance has been tested 4.1 Unpacking the appliance at the factory to check it is in working order. As a result, water stains may ATTENTION! remain in the appliance.

  • Page 13: Removing The Foam Block

    Installation and connection en the appliance for the first time. If in Installation loca- Requirements doubt, contact a specialist to have it tion removed. Base Secure the appli- ance with fixing WARNING brackets. Risk of injury! When the appliance is tilted, the ap- pliance may tip over.

  • Page 14: Removing The Transit Bolts

    en Installation and connection Remove the foam tray under the 4.5 Removing the transit appliance. bolts The appliance is secured for trans- portation using transit bolts on the rear of the appliance. Note: Keep the transit bolt screws and the sleeves in a safe place for fu- ture transport → Page 51.

  • Page 15: Connecting The Appliance

    Installation and connection en Pull the power cable out of the Press down on the 4 cover caps. holder. 4.6 Connecting the appliance Remove the 4 sleeves. Connecting the water inlet hose Connect the water inlet hose. Put on the 4 cover caps. Connect the water inlet hose to a tap (26.4 mm = 3/4").

  • Page 16: Aligning The Appliance

    en Installation and connection Water outlet connection types 4.7 Aligning the appliance This information is intended to help In order to reduce noise and vibra- you to connect this appliance to the tion and to prevent the appliance water outlet. from moving, align the appliance cor- rectly.

  • Page 17: Connecting The Appliance To The Electricity Supply

    Installation and connection en Screw the lock nuts tightly against the housing using a WAF 17 wrench. In doing so, hold the foot tight and do not adjust its height. 4.8 Connecting the appliance to the electricity supply Insert the mains plug of the appli- ance's power cable in a socket nearby.
  • Page 18 en Familiarising yourself with your appliance 5 Familiarising yourself with your appliance 5.1 Appliance You can find an overview of the parts of your appliance here. On certain models, specific details such as the colour and shape may differ from those pictured. Maintenance flap for the drain Transit bolts → Page 14 pump → Page 39 Door...

  • Page 19: Detergent Drawer

    Familiarising yourself with your appliance en 5.2 Detergent drawer Measuring aid for liquid deter- gent Compartment II: ¡ Detergent for main wash ¡ Water softener ¡ Bleach ¡ Stain remover Compartment ¡ Fabric softener ¡ Liquid starch ¡ Waterproofing agent Compartment I: ¡...

  • Page 20: Before Using For The First Time

    en first time Pour standard washing powder into compartment II. To prevent foaming, use only half first time 6 Before using for the of the amount of detergent recom- first time mended by the detergent manufac- turer for light soiling. Do not use Prepare the appliance for use.

  • Page 21: Display

    Display en 7 Display The display shows the current settings, options or relevant information. Example: Display display Designation More information 0:40 Programme dura- Approximate expected programme dura- tion/programme tion or programme time remaining. time remaining "Ready in" time → "Buttons", Page 23 10,0 kg Recommended The maximum load capacity for the selec- load...
  • Page 22 en Display display Designation More information Soaking Soaking is activated for 10, 20 or 30 minutes. → "Buttons", Page 24 Wi-Fi ¡ Lights up: The appliance is connected to your home network. ¡ Flashes: The appliance is trying to con- nect to your home network. →...

  • Page 23: Buttons

    Buttons en 8 Buttons The selection of programme settings depends on the programme that is set. You can see the selection options for each programme in the overview for → "Programmes", Page 26. Button Selection More information ¡ Start Start, cancel or pause the pro- gramme.
  • Page 24 en Buttons Button Selection More information  （Remote ¡ Activate → "Remote start", Page 36 start） ¡ Deactivate ¡ Open the Home Connect menu 童锁(3秒) (Child ¡ Activate → "Childproof lock", Page 33 lock) ¡ Deactivate ¡ Activate Activate or deactivate prewash, e.g. 带预洗 （Pre- wash） for washing heavily soiled laundry. ¡...
  • Page 25 Buttons en Button Selection More information ¡ Saving Press the button for approx. 3 记忆 （Memory) seconds to save your customised pro- ¡ Setting gram settings. → "Saving the programme settings", Page 31 If you briefly press the button, you can set customised program settings for your program.

  • Page 26: Programmes

    en Programmes 9 Programmes Note: The laundry's care labels provide you with additional information about programme selection. Care symbols on the care labels Programme Description Max. load (kg) Wash hard-wearing items made from cotton, linen 10,0 棉织物 or blended fabrics. （Cottons） Also suitable as a short programme for normally soiled laundry when you activate 提速.
  • Page 27 Programmes en Programme Description Max. load (kg) ¡ If you only want to spin, deactivate 加漂洗. The laundry is not rinsed, the water is drained and the laundry is spun. Programme setting: Max. 1400 rpm Select additional programmes directly via the –...
  • Page 28 en Programmes Programme Description Max. load (kg) Use a detergent that is suitable for down or delic- ates. Use sparingly. Do not use fabric softener. Note: To prevent excessive foaming, remove air from laundry items by rolling them up before you wash them. Programme setting: ¡...

  • Page 29: Laundry

    Programmes en Programme Description Max. load (kg) 超快 15' Wash items made from cotton, or synthetic or blen- (Super 15´) ded fabrics. Short programme for small items of lightly soiled laundry. Programme setting: ¡ Max. 40 °C ¡ Max. 1000 rpm For all washable items and for items that are suit- 活氧空气洗...

  • Page 30: Preparing The Laundry

    Notes – Brush sand out of all collars and ¡ More detailed instructions for use pockets can be found on www.bosch- – Close bed covers and cushion home.com or by scanning the QR covers code on the title page of this user –...

  • Page 31: Basic Operation

    Note: You can find further information settings in the digital instruction manual by scanning the QR code in the table of You can save your individual pro- contents or on www.bosch- gramme settings as favourites. home.com. Requirements ¡ A programme has been set.

  • Page 32: Using The Auxiliary Deter- Gent Dispenser Compart- Ment

    en operation Requirement: The laundry is pre- a The display shows either the pro- pared. gramme duration or the "Ready in" time. → "Laundry", Page 30 a If you start a programme with act- Open the door. ive oxygen, the drum lights up Make sure that the drum is empty.

  • Page 33: Unloading The Laundry

    Note: You can find further information in the digital instruction manual by scanning the QR code in the table of contents or on www.bosch- home.com. Leave the appliance door and de- The Home Connect services are not tergent drawer open so that resid- available in every country.

  • Page 34: Connecting The Appliance To A Wlan Home Network (Wi-Fi) With Wps Function

    en Home Connect If the appliance is not connected Notes ¡ Please note the safety precautions to the Wi-Fi home network, the dis- in this instruction manual and play shows "Err". make sure that they are also ob- Check whether the appliance is ‒...

  • Page 35: Connecting The Appliance To The Home Connect App

    Home Connect en Connect the mobile device to the Press HomeConnect Wi-Fi network and a The appliance connects to the enter the Wi-Fi password (key) Home Connect app. HomeConnect. Once your appliance is displayed a Your mobile device connects to in the Home Connect app, carry the appliance.

  • Page 36: Resetting The Appliance Network Settings

    en Home Connect If you open the appliance door, the 15.6 Resetting the appliance function is automatically deactiv- network settings ated. Press and hold for at least lights up. 3 seconds. Note: To deactivate the function, Set the programme to position 5. press a The display shows "rES". 15.8 Data protection Press a The display shows "YES".

  • Page 37: Basic Settings

    Note: You can find further information in the digital instruction manual by scanning the QR code in the table of contents or on www.bosch- home.com. 17 Cleaning and servi- cing To keep your appliance working effi- ciently for a long time, it is important Pull out the insert upwards.

  • Page 38: Cleaning The Auxiliary Liquid Detergent Dispenser Com- Partment

    en Cleaning and servicing Fit the insert and click it into place. 17.3 Cleaning the auxiliary li- quid detergent dis- penser compartment If there is liquid detergent residue in the auxiliary compartment: Pull out the dispenser drawer and remove the auxiliary compartment by grasping the front end and pulling upwards.

  • Page 39: Cleaning The Drain Pump

    Cleaning and servicing en Reinsert the siphon cap into the Open and remove the service flap. auxiliary compartment (making sure to align the installation marks) and push down firmly until it clicks into place. Slide a sufficiently large container under the opening. Place the auxiliary compartment back into the detergent drawer.
  • Page 40 en Cleaning and servicing Cleaning the drain pump CAUTION - Risk of scalding! When you wash at high temperat- Requirement: The drain pump is ures, the detergent solution gets empty. → Page 39 hot. Since water may remain in the Do not touch the hot detergent ▶...
  • Page 41 Cleaning and servicing en Insert the pump cap. Before the next wash To prevent unused detergent from flowing straight into the outlet in the next wash, run the 单排水 pro- gramme after you have emptied the drain pump. Turn on the water tap. Insert the mains plug.

  • Page 42: Troubleshooting

    en Troubleshooting 18 Troubleshooting You can rectify minor faults on your appliance yourself. Read the troubleshoot- ing information before contacting after-sales service. This will avoid unneces- sary costs. WARNING Risk of electric shock! Incorrect repairs are dangerous. Repairs to the appliance should only be carried out by trained specialist ▶...
  • Page 43 Troubleshooting en Fault Cause and troubleshooting "E:36 / -10" Ensure that the pump cap is screwed in all the way ▶ into the appliance. The handle on the pump cap must be in a vertical position. → "Cleaning the drain pump", Page 40 "E:36 / -25 / -26"...
  • Page 44 en Troubleshooting Fault Cause and troubleshooting "E:30/-20" Solenoid valve defective. Call the after-sales service. ▶ → "Customer Service", Page 52 Detergent dosage is too high. Reduce the amount of detergent for the next wash- ▶ ing cycle with the same load. Additional water is added. Do not add any extra water to the appliance while it ▶...
  • Page 45 Troubleshooting en Fault Cause and troubleshooting The door cannot Open the door using the emergency release. ▶ be opened. → "Emergency release", Page 51 The water is not drain- Drain pipe or water outlet hose is blocked. ing. Clean the drain pipe and the water outlet hose. ▶...
  • Page 46 en Troubleshooting Fault Cause and troubleshooting The spin cycle runs The unbalanced load detection system eliminates an several times. imbalance by repeatedly redistributing the laundry. Not a fault – no action required. ▶ Note: When loading, where possible, place large and small items of laundry together in the drum. Different sized items of laundry distribute themselves better during the spin cycle.
  • Page 47 Troubleshooting en Fault Cause and troubleshooting Heavy foam build-up Detergent dosage is too high. Immediate measure: Mix one tablespoon of fabric ▶ softener with 0.5 litres of water and pour the mix- ture into the left-hand compartment (not for outdoor clothing, sportswear or items stuffed with down). Reduce the amount of detergent for the next wash- ▶...
  • Page 48 en Troubleshooting Fault Cause and troubleshooting Loud noises during Transit bolts have not been removed. Removing the transit bolts. → Page 14 the spin cycle. ▶ Persistent, quiet whirr- Active oxygen treatment is active. ing fan noise. Not a fault – normal operating noise. ▶...
  • Page 49 Troubleshooting en Fault Cause and troubleshooting The spin result is not Note: Where possible, mix large and small items in satisfactory. The laun- the drum. Different sized items of laundry distribute dry is too wet/too themselves better during the spin cycle. damp. Start the 单脱水 programme.
  • Page 50 en Troubleshooting Fault Cause and troubleshooting Odours have formed Humidity and detergent residue may promote the in the appliance. formation of bacteria. → "Cleaning the drum", Page 37 ▶ If you are not using the appliance, leave the door ▶ and detergent drawer open so that residual water can evaporate.

  • Page 51: Emergency Release

    → "Before using for the first time", Note: You can find further information Page 20. in the digital instruction manual by scanning the QR code in the table of contents or on www.bosch- home.com. Turn off the water tap. Empty the water inlet hose.

  • Page 52: Disposing Of Old Appliance

    en Customer Service 19.4 Disposing of old appli- 20 Customer Service ance If you have any queries on use, are Valuable raw materials can be re- unable to rectify faults on the appli- used by recycling. ance yourself or if your appliance needs to be repaired, contact Cus- WARNING tomer Service.

  • Page 53: Consumption Values

    Consumption values en Water pressure ¡ Minimum: 21 Consumption values 100 kPa (1 bar) ¡ Maximum: Model WGC354B01W 1000 kPa Class (10 bar) Energy consump- 0,740 kWh/cycle Length of the wa- 120 cm tion ter inlet hose Water consump- 74,0 l/cycle Length of the wa- 150 cm tion ter outlet hose Energy efficiency 1.03 Length of the...
  • Page 54 en Applicable standard GB 17625.1 Electromagnetic compatibility – Limits – Limits for harmonic cur- rent emissions (equipment input current ≤16 A per phase) GB 12021.4 Maximum allow- able values of grades of energy efficiency and water efficiency for household electric washing machines GB 4706.24 Safety of house-...
  • Page 56 Expert advice for your Bosch home appliances, help with problems or a repair from Bosch experts. Find out everything about the many ways Bosch can support you: www.bosch-home.com/service Contact data of all countries are listed in the attached service direct- ory.

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