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Bosch XQG100-WGC354B1HW User Manual And Installation Instructions

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Washing machine
XQG100-
WGC354B1HW
[en]
User manual and installation
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Summary of Contents for Bosch XQG100-WGC354B1HW

  • Page 1 Washing machine XQG100- WGC354B1HW [en] User manual and installation instructions...

  • Page 2: Table Of Contents

    Table of contents 1 Safety ..........   4 9 Programmes .......    26 1.1 General information.... 4 10 Accessories......   30 1.2 Intended use....... 4 1.3 Restriction on user group... 4 11 Laundry........   30 1.4 Safe installation ...... 5 11.1 Preparing the laundry ..... 30 1.5 Safe use ........ 7 12 Detergents and care 1.6 Safe cleaning and mainten-...
  • Page 3 15.3 Connecting the appliance to the Home Connect app.. 35 15.4 Activating Wi-Fi on the ap- pliance ........ 36 15.5 Deactivating Wi-Fi on the appliance ........ 36 15.6 Resetting the appliance network settings ..... 36 15.7 Remote start ...... 36 15.8 Data protection....... 37 16 Basic settings......   37 17 Cleaning and servicing ....

  • Page 4: Safety

    en Safety 1 Safety Observe the following safety instructions. 1.1 General information ¡ Read this instruction manual carefully. ¡ Keep the instruction manual and the product information safe for future reference or for the next owner. ¡ Do not connect the appliance if it has been damaged in transit. 1.2 Intended use Only use this appliance: ¡...

  • Page 5: Safe Installation

    Safety en 1.4 Safe installation Take note of the safety instructions when installing the appliance. WARNING ‒ Risk of electric shock! Improper installation is dangerous. ▶ Connect and operate the appliance only in accordance with the specifications on the rating plate. ▶ Connect the appliance to a power supply with alternating cur- rent only via a properly installed socket with earthing.
  • Page 6 en Safety WARNING ‒ Risk of injury! The high weight of the appliance may result in injury when lifted. ▶ Do not lift the appliance on your own. If this appliance is not correctly installed in a washer-dryer stack, the installed appliance may fall. ▶...

  • Page 7: Safe Use

    Safety en ▶ Wear protective gloves when installing and transporting the ap- pliance. 1.5 Safe use WARNING ‒ Risk of electric shock! If the appliance or the power cord is damaged, this is dangerous. ▶ Never operate a damaged appliance. ▶ Never pull on the power cord to unplug the appliance. Always unplug the appliance at the mains.
  • Page 8 en Safety WARNING ‒ Risk of poisoning! Detergents and care products may result in poisoning if con- sumed. ▶ If accidentally swallowed, seek medical advice. ▶ Keep detergents and care products out of the reach of children. WARNING ‒ Risk of explosion! Laundry that has been pretreated with cleaning agents that con- tain solvents may cause an explosion in the appliance.

  • Page 9: Safe Cleaning And Maintenance

    Safety en CAUTION ‒ Risk of chemical burns! If the detergent drawer is opened, detergent and care products may spray out from the appliance. Contact with eyes or skin may cause irritation. ▶ Rinse eyes and/or skin thoroughly with clean water if they come into contact with detergents or care products.

  • Page 10: Preventing Material Damage

    en Preventing material damage Make sure that the length of the ▶ 2 Preventing material thread on the connection to the water tap is at least 10 mm. damage If the water pressure is too high or too low, the appliance may not be Follow these instructions to avoid ma- able to operate properly.

  • Page 11: Environmental Protection And Saving Energy

    Environmental protection and saving energy en Remove all detergent residue, Set the maximum spin speed if you ▶ spray residue or other residues im- want to dry the laundry in the tumble mediately if they come into contact dryer afterwards. with the appliance. a The drier the laundry, the shorter the programme duration when dry- ing which, in turn, reduces energy...

  • Page 12: Installation And Connection

    en Installation and connection Replace the accessories in ques- ▶ 4 Installation and con- tion before operating the appli- ance. nection → "Accessories", Page 30 Note: The appliance has been tested 4.1 Unpacking the appliance at the factory to check it is in working order. As a result, water stains may ATTENTION! remain in the appliance.

  • Page 13: Removing The Foam Block

    Installation and connection en the appliance for the first time. If in Installation loca- Requirements doubt, contact a specialist to have it tion removed. Base Secure the appli- ance with fixing WARNING brackets. Risk of injury! When the appliance is tilted, the ap- pliance may tip over.

  • Page 14: Removing The Transit Bolts

    en Installation and connection Remove the foam tray under the 4.5 Removing the transit appliance. bolts The appliance is secured for trans- portation using transit bolts on the rear of the appliance. Note: Keep the transit bolt screws and the sleeves in a safe place for fu- ture transport → Page 52.

  • Page 15: Connecting The Appliance

    Installation and connection en Pull the power cable out of the Press down on the 4 cover caps. holder. 4.6 Connecting the appliance Remove the 4 sleeves. Connecting the water inlet hose Connect the water inlet hose. Put on the 4 cover caps. Connect the water inlet hose to a tap (26.4 mm = 3/4").

  • Page 16: Aligning The Appliance

    en Installation and connection Water outlet connection types 4.7 Aligning the appliance This information is intended to help In order to reduce noise and vibra- you to connect this appliance to the tion and to prevent the appliance water outlet. from moving, align the appliance cor- rectly.

  • Page 17: Connecting The Appliance To The Electricity Supply

    Installation and connection en Screw the lock nuts tightly against the housing using a WAF 17 wrench. In doing so, hold the foot tight and do not adjust its height. 4.8 Connecting the appliance to the electricity supply Insert the mains plug of the appli- ance's power cable in a socket nearby.
  • Page 18 en Familiarising yourself with your appliance 5 Familiarising yourself with your appliance 5.1 Appliance You can find an overview of the parts of your appliance here. On certain models, specific details such as the colour and shape may differ from those pictured. Maintenance flap for the drain Transit bolts → Page 14 pump → Page 39 Door...

  • Page 19: Familiarising Yourself With

    Familiarising yourself with your appliance en 5.2 Detergent drawer Measuring aid for liquid deter- gent Compartment II: ¡ Detergent for main wash ¡ Water softener ¡ Bleach ¡ Stain remover Compartment ¡ Fabric softener ¡ Liquid starch ¡ Waterproofing agent Compartment I: ¡...

  • Page 20: Before Using For The First Time

    en first time Pour standard washing powder into compartment II. To prevent foaming, use only half first time 6 Before using for the of the amount of detergent recom- first time mended by the detergent manufac- turer for light soiling. Do not use Prepare the appliance for use.

  • Page 21: Display

    Display en 7 Display The display shows the current settings, options or relevant information. Example: Display display Designation More information 0:40 Programme dura- Approximate expected programme dura- tion/programme tion or programme time remaining. time remaining "Ready in" time → "Buttons", Page 23 10,0 kg Recommended The maximum load capacity for the selec- load...
  • Page 22 en Display display Designation More information Soaking Soaking is activated for 10, 20 or 30 minutes. → "Buttons", Page 24 Wi-Fi ¡ Lights up: The appliance is connected to your home network. ¡ Flashes: The appliance is trying to con- nect to your home network. → "Home Connect ", Page 33 ⁠...

  • Page 23: Buttons

    Buttons en 8 Buttons The selection of programme settings depends on the programme that is set. You can see the selection options for each programme in the overview for → "Programmes", Page 26. Button Selection More information ¡ Start Start, cancel or pause the pro- gramme.
  • Page 24 en Buttons Button Selection More information  （Remote ¡ Activate → "Remote start", Page 36 start） ¡ Deactivate ¡ Open the Home Connect menu 童锁(3秒) (Child ¡ Activate → "Childproof lock", Page 33 lock) ¡ Deactivate ¡ Activate Activate or deactivate prewash, e.g. 带预洗 （Pre- wash） for washing heavily soiled laundry. ¡...
  • Page 25 Buttons en Button Selection More information ¡ Saving Press the button for approx. 3 记忆 （Memory) seconds to save your customised pro- ¡ Setting gram settings. → "Saving the programme settings", Page 31 If you briefly press the button, you can set customised program settings for your program.

  • Page 26: Programmes

    en Programmes 9 Programmes Note: The laundry's care labels provide you with additional information about programme selection. Care symbols on the care labels Programme Description Max. load (kg) Wash hard-wearing items made from cotton, linen 10,0 棉织物 or blended fabrics. （Cottons） Also suitable as a short programme for normally soiled laundry when you activate 提速.
  • Page 27 Programmes en Programme Description Max. load (kg) ¡ If you only want to spin, deactivate 加漂洗. The laundry is not rinsed, the water is drained and the laundry is spun. Programme setting: Max. 1400 rpm Select additional programmes directly via the –...
  • Page 28 en Programmes Programme Description Max. load (kg) Use a detergent that is suitable for down or delic- ates. Use sparingly. Do not use fabric softener. Note: To prevent excessive foaming, remove air from laundry items by rolling them up before you wash them. Programme setting: ¡...

  • Page 29: Laundry

    Programmes en Programme Description Max. load (kg) 超快 15' Wash items made from cotton, or synthetic or blen- (Super 15´) ded fabrics. Short programme for small items of lightly soiled laundry. Programme setting: ¡ Max. 40 °C ¡ Max. 1000 rpm For all washable items and for items that are suit- 活氧空气洗...

  • Page 30: Preparing The Laundry

    – Tie together longer drawstrings, scanning the QR code in the table of contents or on www.bosch- and tie cords with solid end- pieces in hoods or trousers home.com. – Remove curtain hooks and lead...

  • Page 31: Detergents And Care

    Requirement: The appliance has been correctly installed and connec- Notes ted. ¡ More detailed instructions for use → "Installation and connection", can be found on www.bosch- Page 12 home.com or by scanning the QR code on the title page of this user Press ▶...

  • Page 32: Loading Laundry

    en operation Press and hold 记忆 for approx. 3 Pour in detergent. ▶ seconds. → "Detergent drawer", Page 19 If required, add the care product. Press 记忆 to call up the saved programme. Push in the detergent drawer. Note: To overwrite the saved pro- 13.8 Starting the programme gramme, repeat the steps above.

  • Page 33: Unloading The Laundry

    Leave the appliance door and de- scanning the QR code in the table of tergent drawer open so that resid- contents or on www.bosch- ual water can evaporate. home.com. The Home Connect services are not available in every country.

  • Page 34: Connecting The Appliance To A Wlan Home Network (Wi-Fi) With Wps Function

    en Home Connect Press and hold for at least ¡ → "Connecting the appliance to a 3 seconds. WLAN home network (Wi-Fi) with WPS function", Page 34 a The display shows "Aut". ¡ → "Connecting the appliance to a Press WLAN home network (Wi-Fi) Press the WPS button on the without WPS function", Page 35 router within the next 2 minutes.

  • Page 35: Connecting The Appliance To A Wlan Home Network (Wi-Fi) Without Wps Func- Tion

    Home Connect en In the Home Connect app, enter 15.2 Connecting the appli- the network name (SSID) and ance to a WLAN home password (key) for your home net- network (Wi-Fi) without work. WPS function Carry out the steps in the Home Connect app to connect the If your router does not have a WPS appliance.

  • Page 36: Activating Wi-Fi On The Appliance

    en Home Connect a If End is shown on the display, the 15.4 Activating Wi-Fi on the network settings are reset. appliance 15.7 Remote start Note: When Wi-Fi is activated, the en- ergy consumption increases in com- Enable the appliance for remote start parison to the values specified in the via the Home Connect app.

  • Page 37: Data Protection

    (initial registration): scanning the QR code in the table of ¡ Unique appliance identification contents or on www.bosch- (consisting of appliance codes as home.com. well as the MAC address of the Wi-Fi communication module in- 17.1 Cleaning the drum...
  • Page 38 en Cleaning and servicing Press down on the insert and re- Fit the insert and click it into place. move the detergent drawer. Clean the opening for the deter- Pull out the insert upwards. gent drawer. Clean the detergent drawer and in- Push in the detergent drawer.

  • Page 39: Cleaning The Auxiliary Liquid Detergent Dispenser Com- Partment

    Cleaning and servicing en Reinsert the siphon cap into the 17.3 Cleaning the auxiliary li- auxiliary compartment (making quid detergent dis- sure to align the installation marks) penser compartment and push down firmly until it clicks into place. If there is liquid detergent residue in the auxiliary compartment: Pull out the dispenser drawer and remove the auxiliary compartment...
  • Page 40 en Cleaning and servicing Open and remove the service flap. CAUTION - Risk of scalding! When you wash at high temperat- ures, the detergent solution gets hot. Do not touch the hot detergent ▶ solution. To allow the detergent solution to flow out into the container, remove the sealing cap.
  • Page 41 Cleaning and servicing en Insert the pump cap. Cleaning the drain pump Requirement: The drain pump is empty. → Page 39 Since water may remain in the drain pump, unscrew the pump cap carefully. Screw the pump cap as far as it will go. Clean the interior, the thread on 90°...
  • Page 42 en Cleaning and servicing Before the next wash To prevent unused detergent from flowing straight into the outlet in the next wash, run the 单排水 pro- gramme after you have emptied the drain pump. Turn on the water tap. Insert the mains plug. Switch on the appliance.

  • Page 43: Troubleshooting

    Troubleshooting en 18 Troubleshooting You can rectify minor faults on your appliance yourself. Read the troubleshoot- ing information before contacting after-sales service. This will avoid unneces- sary costs. WARNING Risk of electric shock! Incorrect repairs are dangerous. Repairs to the appliance should only be carried out by trained specialist ▶...
  • Page 44 en Troubleshooting Fault Cause and troubleshooting "E:36 / -10" Ensure that the pump cap is screwed in all the way ▶ into the appliance. The handle on the pump cap must be in a vertical position. → "Cleaning the drain pump", Page 41 "E:36 / -25 / -26"...
  • Page 45 Troubleshooting en Fault Cause and troubleshooting "E:30/-20" Solenoid valve defective. Call the after-sales service. ▶ → "Customer Service", Page 53 Detergent dosage is too high. Reduce the amount of detergent for the next wash- ▶ ing cycle with the same load. Additional water is added. Do not add any extra water to the appliance while it ▶...
  • Page 46 en Troubleshooting Fault Cause and troubleshooting The door cannot Open the door using the emergency release. ▶ be opened. → "Emergency release", Page 52 The water is not drain- Drain pipe or water outlet hose is blocked. ing. Clean the drain pipe and the water outlet hose. ▶...
  • Page 47 Troubleshooting en Fault Cause and troubleshooting The spin cycle runs The unbalanced load detection system eliminates an several times. imbalance by repeatedly redistributing the laundry. Not a fault – no action required. ▶ Note: When loading, where possible, place large and small items of laundry together in the drum. Different sized items of laundry distribute themselves better during the spin cycle.
  • Page 48 en Troubleshooting Fault Cause and troubleshooting Heavy foam build-up Detergent dosage is too high. Immediate measure: Mix one tablespoon of fabric ▶ softener with 0.5 litres of water and pour the mix- ture into the left-hand compartment (not for outdoor clothing, sportswear or items stuffed with down). Reduce the amount of detergent for the next wash- ▶...
  • Page 49 Troubleshooting en Fault Cause and troubleshooting Loud noises during Transit bolts have not been removed. Removing the transit bolts. → Page 14 the spin cycle. ▶ Persistent, quiet whirr- Active oxygen treatment is active. ing fan noise. Not a fault – normal operating noise. ▶...
  • Page 50 en Troubleshooting Fault Cause and troubleshooting The spin result is not Note: Where possible, mix large and small items in satisfactory. The laun- the drum. Different sized items of laundry distribute dry is too wet/too themselves better during the spin cycle. damp. Start the 单脱水 programme.
  • Page 51 Troubleshooting en Fault Cause and troubleshooting Odours have formed Humidity and detergent residue may promote the in the appliance. formation of bacteria. → "Cleaning the drum", Page 37 ▶ If you are not using the appliance, leave the door ▶ and detergent drawer open so that residual water can evaporate.

  • Page 52: Emergency Release

    → "Before using for the first time", Note: You can find further information Page 20. in the digital instruction manual by scanning the QR code in the table of contents or on www.bosch- home.com. Turn off the water tap. Empty the water inlet hose.

  • Page 53: Disposing Of Old Appliance

    Customer Service en 19.4 Disposing of old appli- 20 Customer Service ance If you have any queries on use, are Valuable raw materials can be re- unable to rectify faults on the appli- used by recycling. ance yourself or if your appliance needs to be repaired, contact Cus- WARNING tomer Service.

  • Page 54: Consumption Values

    en Consumption values Water pressure ¡ Minimum: 21 Consumption values 100 kPa (1 bar) ¡ Maximum: Model WGC354B1HW 1000 kPa Class (10 bar) Energy consump-  kWh/cycle Length of the wa- 120 cm tion ter inlet hose Water consump- 74,0 l/cycle Length of the wa- 150 cm tion ter outlet hose Energy efficiency 1.03 Length of the...

  • Page 55: Applicable Standard

    Applicable standard en GB 17625.1 Electromagnetic compatibility – Limits – Limits for harmonic cur- rent emissions (equipment input current ≤16 A per phase) GB 12021.4 Maximum allow- able values of grades of energy efficiency and water efficiency for household electric washing machines GB 4706.24 Safety of house-...
  • Page 60 Expert advice for your Bosch home appliances, help with problems or a repair from Bosch experts. Find out everything about the many ways Bosch can support you: www.bosch-home.com/service Contact data of all countries are listed in the attached service direct- ory.

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