Troubleshooting - Hotpoint DD2540IX Instructions For Installation And Use Manual

Troubleshooting

Before calling a Service Engineer, please check through the following lists.
THERE MAY BE NOTHING WRONG.
Problem
Slight odour or
small amount of
smoke when grill /
oven used for first
time
Nothing works
Timer Display
shows '0.00' with
"Auto" Flashing
Main oven and Top
ovens do not work,
but the grill works
Grill keeps turning
on and off
Timer buzzer /
audible tone
operates
continually
Oven temperatures
too high or low
Oven does not
cook evenly
Grilling is uneven.
Oven lamp does
not work.
Steam /
Condensation in
the oven after use.
Top Oven becomes
warm when switched
off and only Main
Oven is being used.
The oven is not
working.
Check
This is normal and should cease after a short period.
If you find that the timer display is blank, then it is likely that there is no electricity supply to
your oven. Check:
(i) That the main cooker wall is switched on
(ii) Other appliances, to see if you have had a power cut
(iii) The main circuit breaker for the property
The power supply to your oven has possibly been interrupted, but has now come back on
again. Reset the timer to the correct day and "Manual" operation using the instructions given
in the timer section of the book.
Your timer may be set for an Auto Cooking programme: Check the timer to see whether
'Auto' is lit or flashing. If it is then please follow the instructions given in the Timer section of
this book to return the timer to Manual operation.
When the Grill control is operating, the Grill will cycle on
and off, this is normal and not a fault.
To cancel the audible tone, press the minute minder button.
Check temperature and shelf positions are as recommended in the Oven Temperature
Charts.
It may be necessary to increase or decrease the recommended temperature slightly to suit
your taste.
Check:
(a) Temperature and shelf positions are as recommended in the Oven Temperature Charts.
(b) Oven utensils being used allow sufficient air flow around them.
Ensure that Grill pan has been positioned as stated in the Grilling section of this book.
The oven lamp is not covered by the guarantee. The part is easily changed (see the section
on oven lamp replacement) A new lamp may be obtained from our Genuine Parts &
Accessories Hotline (see back page).
Steam is a by - product of cooking any food with a high water contact. To help minimise
always:
a) Try to avoid leaving food in the oven to cool after being cooked.
b) Use a covered container, wherever possible.
This is normal as heat rises and is transferred to the cavity above.
Power cut. Disconnection from the mains. Malfunction.
Check for the presence of mains electrical power and whether the oven is connected to the
electricity supply. Turn off the oven and restart it to see if the problem persists.