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ATT3658B manual-updated
5/19/04
5:34 PM
Page II
USER'S MANUAL
Part 2
5.8 GHz Cordless Telephone
Answering System 3658B
with Caller ID/Call Waiting
3658B
Please also read
Part 1 — Important
Product Information
© 2004 Advanced American Telephones. All Rights Reserved.
AT&T and the Globe Design are trademarks of AT&T Corp., licensed to Advanced American Telephones.
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Table of Contents
Related Manuals for AT&T 3658B
Summary of Contents for AT&T 3658B
- Page 1 ATT3658B manual-updated 5/19/04 5:34 PM Page II USER’S MANUAL Part 2 5.8 GHz Cordless Telephone Answering System 3658B with Caller ID/Call Waiting 3658B Please also read Part 1 — Important Product Information © 2004 Advanced American Telephones. All Rights Reserved.
- Page 2 ATT3658B manual-updated 5/19/04 5:34 PM Page III Visit us at www.telephones.att.com © 2004 Advanced American Telephones. All Rights Reserved. AT&T and the Globe Design are trademarks of AT&T Corp., licensed to Advanced American Telephones. Printed in China. Issue 1AT&T 05/04...
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Page 3: Table Of Contents
ATT3658B manual-updated 5/19/04 CONTENTS BEFORE YOU BEGIN ... 1 Parts List ... 1 About Caller Identification (Caller ID)... 2 About the Calls Log ... 2 About Adding Handsets... 2 INSTALLATION...3 Table/Desk Installation...3 About Handset Registration...5 Register an Additional Handset (Model 5800 Handset)...5 Wall Installation ... -
Page 4: Before You Begin
ATT3658B manual-updated 5/19/04 BEFORE YOU BEGIN Parts List Your box should include: This User’s Manual 3658B 3 Belt Clips Wall Mount Adapter 5:34 PM Page 1 Wallet Card Quick Start Guide 2 Remote Chargers Base Unit 3 Cordless Handsets 2 Remote Charger... -
Page 5: About Caller Identification (Caller Id)
ATT3658B manual-updated 5/19/04 About Caller Identification (Caller ID) This product has a Caller ID with Call Waiting feature that works with service from your local phone service provider. Caller ID with Call Waiting lets you see who’s calling before you answer the phone, even when you’re on another call. -
Page 6: Installation
ATT3658B manual-updated 5/19/04 INSTALLATION Table/Desk Installation NOTE: Install this telephone away from electronic equipment, such as personal computers, television sets or microwave ovens. Avoid excessive heat, cold, dust or moisture. Connect the telephone line cord. Connect the power cord. C C L L flashes in the message window. - Page 7 ATT3658B manual-updated 5/19/04 Install the handset battery. Use only AT&T Battery 2401, SKU# 91077. a) Remove battery compartment cover by pressing on indentation and sliding downward. Charge the handset battery. • Place the handset in the base or remote charger. •...
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Page 8: About Handset Registration
Make sure to charge the handset battery pack at least 12 hours. At the cordless handset,press the softkey under Enter the 15-digit Base Unit ID Code located on the underside of your Model 3658B base. Use the softkey to select After about 45 seconds, the screen displays FOUND BASE. If the handset displays BASE BUSY TRY LATER, the base is in use. -
Page 9: Wall Installation
ATT3658B manual-updated 5/19/04 figure a figure b figure c figure d figure e 5:34 PM Page 6 Wall Installation Connect the power cord and telephone line cord to the underside of the base, as shown (figure a). Position the mounting bracket as shown (figure b). -
Page 10: Spare Battery/Power Failure Backup
ATT3658B manual-updated 5/19/04 5:34 PM Page 7 Spare Battery/Power Failure Backup You can buy a spare handset battery (AT&T Battery 2401, SKU# 91077, sold separately) and keep it charged in the base at all times. In the event of a power failure, a fully charged battery in the spare battery compartment will allow you to make and receive calls from the cordless handset only for up to 2 hours. -
Page 11: Belt Clip
ATT3658B manual-updated 5/19/04 Belt Clip You may choose to use the optional belt clip with your handset. a) Slide down into grooves. Headset You can use this telephone hands-free when you install any industry standard 2.5 mm headset . For best results use an AT&T 2.5 mm headset. -
Page 12: Feature Setup Handset
ATT3658B manual-updated 5/19/04 FEATURE SETUP – HANDSET Feature Setup Menu Press the softkey under Setup menu. Use features, then select NOTE: If you wait more than 20 seconds without pressing a key, the handset returns to the idle screen. NOTE: If you receive an incoming call while in feature setup, the phone automatically exits the menu to let you take the call. -
Page 13: Clock Mode
ATT3658B manual-updated 5/19/04 Clock Mode You can choose to display the time when the phone is idle at the handset, or you can turn this feature off. The default setting is ON. w w w REGISTER Please refer to About Handset Registration on page 5 of this manual. -
Page 14: Sound Select
ATT3658B manual-updated 5/19/04 Sound Select This telephone uses the latest acoustic receiver design, providing you with four different sound quality settings. During a call, you can adjust the quality of the sound. Pressing four different responses. NOTE: The mid-boost setting is hearing-aid compatible. -
Page 15: Ringer Volume
ATT3658B manual-updated 5/19/04 Ringer Volume Adjust the volume of the handset ringer. Setting the volume so that no bars show on the graph turns the ringer off. w w w 5:34 PM Page 12 Press , then MENU highlights H H A A N N D D S S E E T T S S E E T T T T I I N N G G S S . Press Press when R R I I N N G G E E R R V V O O L L U U M M E E is... -
Page 16: Ringer Melody
ATT3658B manual-updated 5/19/04 Ringer Melody The Ringer Melody sets which ringer you hear when you have an outside call. The Ringer Melody default setting is #01; there are eight Ringer Melody selections. w w w 5:34 PM Page 13 Press , then until the screen MENU... -
Page 17: Low Batt Tone
ATT3658B manual-updated 5/19/04 Low Batt Tone You can set the handset to sound a tone when battery power is low, or you can turn the tone off. The default setting is O O N N . w w w 5:34 PM Page 14 Press , then... -
Page 18: Range Tone
ATT3658B manual-updated 5/19/04 Range Tone You can set the handset to sound a tone when you are approaching the end of range, or you can turn this tone off. The default setting is O O N N . w w w 5:34 PM Page 15 Press... -
Page 19: Keypad Tone
ATT3658B manual-updated 5/19/04 Keypad Tone When this feature is on, each key press makes a sound. The default setting is O O N N . w w w 5:34 PM Page 16 Press , then MENU highlights H H A A N N D D S S E E T T S S E E T T T T I I N N G G S S . Press , then highlights K K E E Y Y P P A A D D T T O O N N E E . -
Page 20: Set Contrast
ATT3658B manual-updated 5/19/04 Set Contrast You can adjust the screen contrast for easy viewing. w w w 5:34 PM Page 17 Press , then until the screen MENU highlights H H A A N N D D S S E E T T S S E E T T T T I I N N G G S S . Press , then until the screen... -
Page 21: Language Setting
ATT3658B manual-updated 5/19/04 Language Setting You can set each registered handset so the display appears in English, Spanish or French. The default setting is E E N N G G L L I I S S H H . w w w 5:34 PM Page 18 Press... -
Page 22: Feature Setup - Base
ATT3658B manual-updated 5/19/04 FEATURE SETUP – BASE Ringer Volume NOTE: The lowest volume setting is off. 3658B 5:34 PM Page 19 Make sure the base Speakerphone is off. Press and hold M M , then press VOLUME + + or - - to adjust the ringer volume.You will hear... -
Page 23: Ringer Melody
ATT3658B manual-updated 5/19/04 Ringer Melody 3658B 5:34 PM Page 20 Make sure the base Speakerphone is off. Press and hold F F , then press VOLUME + + or - - to change the ringer melody. You will hear a brief sample of the selected melody. -
Page 24: Telephone Operation
At the Handset Answer a Call At the Handset „ „ „ „ „ At the Base 3658B 5:34 PM Page 21 Press P P , then dial the number — OR — Dial the number, then press P To end the call, press O or place the handset in the base. -
Page 25: Volume
Press VOLUME + + or - - to adjust the base speaker volume while on a call. You will hear a special tone when you reach the highest or lowest setting. € € € € € 3658B 5:34 PM Page 22... -
Page 26: Handset Speakerphone
ATT3658B manual-updated 5/19/04 Handset Speakerphone When the handset speakerphone is activated, you can use the phone hands-free. Stand the handset on a flat surface (not in the base) and continue your conversation. NOTE: For best performance, use the handset speakerphone in a quiet location with the handset facing you from no more than four feet away. -
Page 27: Redial
ATT3658B manual-updated 5/19/04 Redial The last ten phone numbers dialed at the handset are stored in redial memory. x x w „ „ „ „ „ Save a Redial Number x x „ „ „ „ „ Delete a Redial Number 5:34 PM Page 24 Press... -
Page 28: Flash/Call Waiting
Handset NOTE: Use P company subscriber services, as described by your provider. Base 3658B 5:34 PM Page 25 Press P P /F F to connect to the new call when you receive a call-waiting signal. -
Page 29: Mute
Press M hearing you. Press M conversation. 3658B 5:34 PM Page 26 During a telephone conversation, mute the handset microphone by pressing other party will be unable to hear anything on your end. The screen displays... -
Page 30: Hold
ATT3658B manual-updated 5/19/04 Hold Handset NOTE: When a call is on hold, the screen displays CALL ON HOLD. If the clock feature is on, this message will be displayed for five seconds, then return to the clock display with H on top of the screen. -
Page 31: Display Screen Messages
ATT3658B manual-updated 5/19/04 DISPLAY SCREEN MESSAGES SCREEN DISPLAYS: I I N N C C O O M M I I N N G G O O U U T T S S I I D D E E C C A A L L L L You have an incoming phone call (without I I N N T T E E R R C C O O M M F F R R O O M M [ [ P P A A R R T T Y Y N N A A M M E E ] ] L L O O W W B B A A T T T T E E R R Y Y... -
Page 32: Handset Icons
ATT3658B manual-updated 5/19/04 HANDSET ICONS THIS ICON: INDICATES Line In Use indicator On steadily with no number next to it when another phone on this line is in use. On steadily with one or more numbers next to it, indicating which extensions are using the line. For example, Handset 2 are on an outside call. -
Page 33: Base Lights
ATT3658B manual-updated 5/19/04 BASE LIGHTS LIGHT IN USE IN USE SPEAKER SPEAKER ON/OFF ON/OFF CHARGING PLAY/STOP PLAY/STOP PLAY/STOP MUTE 5:34 PM Page 30 STATUS: INDICATES: Handset or base is on a call flashing Extension is in use Speakerphone is in use flashing HOLD function is activated Answering system is on... -
Page 34: Tones And What They Mean
ATT3658B manual-updated 5/19/04 TONES AND WHAT THEY MEAN TONE: Three quick beeps One beep One long beep Two beeps 5:34 PM Page 31 INDICATES: Battery charge is low Handset registration is complete — OR — A programming command is successfully completed Indicates an error in programming Handset is out of range of the base... -
Page 35: Intercom Operation
ATT3658B manual-updated 5/19/04 INTERCOM OPERATION Intercom Calls You can make intercom calls between handsets and the base. From Base to All Handsets From Handset to Base From Handset to Handset From Handset to Base/Handset(s) w w w 5:34 PM Page 32 NOTE: The intercom feature is not available when the base speakerphone is in use. -
Page 36: Answering Intercom
„ „ „ „ „ — OR — Press P on the handset or press K on the base to conference the outside line with the 3658B base and the handset. 5:34 PM Page 33 O and softkeys. -
Page 37: Blind Call Transfer
ATT3658B manual-updated 5/19/04 Blind Call Transfer You can transfer a call from one handset to another. From the Handset ƒ ƒ ƒ ƒ ƒ x x „ „ „ „ „ Announced Call Transfer 5:34 PM Page 34 Press , then use XFER where you want the call transferred. -
Page 38: Conference Calling
ATT3658B manual-updated 5/19/04 Conference Calling x x „ „ „ „ „ 3658B 5:34 PM Page 35 If one handset is already on a call, you can connect a second handset or base to the call by pressing P P on the second handset or K on the base. -
Page 39: Phone Book
ATT3658B manual-updated 5/19/04 PHONE BOOK This telephone can store up to 50 telephone numbers with names. Each number can be up to 32 digits long and each name can be up to 16 characters. Store a Number and Name in Phone Book ƒ... -
Page 40: Keypad Characters
ATT3658B manual-updated 5/19/04 Keypad Characters Dial & ’ 5:34 PM Page 37 Presses... -
Page 41: Dial A Number In Phone Book
ATT3658B manual-updated 5/19/04 Dial a Number in Phone Book ƒ ƒ ƒ ƒ ƒ 5:34 PM Page 38 Press . The screen displays ▲ Press to scroll through memory in alphabetical order — OR — Enter the first letter of a name (then , if necessary) to display the name you’re searching for GEORGE... -
Page 42: Edit A Number/Name In Phone Book
ATT3658B manual-updated 5/19/04 Edit a Number/Name in Phone Book w w w 5:34 PM Page 39 Press . The screen displays ▲ Press to scroll through memory in alphabetical order — OR — Enter the first letter of a name (then , if necessary) to display the name you’re searching for GEORGE... -
Page 43: Delete A Number/Name In Phone Book
ATT3658B manual-updated 5/19/04 Delete a Number/Name in Phone Book w w w 5:34 PM Page 40 Press . The screen displays ▲ Press to scroll through memory in alphabetical order — OR — Enter the first letter of a name (then , if necessary) to display the name you’re searching for GEORGE... -
Page 44: Caller Id Operation
ATT3658B manual-updated 5/19/04 CALLER ID OPERATION If you subscribe to Caller ID service with your local phone service provider, this phone stores all incoming calls (up to 50 at the handset ) with valid Caller ID information in the calls log. Name, number, time and date information can all be stored, if they are sent with the call. -
Page 45: Review Calls Log
ATT3658B manual-updated 5/19/04 Review Calls Log w w w Store Record in Phone Book „ „ „ „ „ 5:34 PM Page 42 Press , then press MENU displays the most recent call in the calls log. JOHNSON THOMAS 908-555-0123 10:30P Oct12 #01 ▲... -
Page 46: Display Dial
ATT3658B manual-updated 5/19/04 Display Dial While you are reviewing the calls log, you can dial a number displayed on the screen. You can change the format of the number using “Dialing Options” below. Press P Dialing Options x x w The number of dialing options (up to four) available for each call displayed depends on the format of the original call. -
Page 47: Remove Call Records
ATT3658B manual-updated 5/19/04 Remove Call Records Removing a Specific Call Record w w w Removing All Records 5:34 PM Page 44 Press , then press MENU Press to scroll through call records until the call you want to delete is displayed. -
Page 48: Answering System Operation At The Base
ATT3658B manual-updated 5/19/04 Answering system operation Audible Indicators This system gives you voice prompts for feature operations and voice confirmations when you press a button or complete an operation. Turn Answering System On/Off Press O the system is turned on, you will hear “Machine on” and the O O light will be lit.When turning the system on for the first time, it will use the default setting and... -
Page 49: About Mailboxes
ATT3658B manual-updated 5/19/04 About Mailboxes This answering system has three voice mailboxes. Callers using a touch tone phone can select the mailbox in which their messages will be recorded by pressing 1 1 , 2 2 , or 3 3 . All other messages will be recorded in Mailbox 1. About Announcements •... -
Page 50: Record Your Announcement
ATT3658B manual-updated 5/19/04 Record Your Announcement NOTE: If you have assigned different mailboxes to different people, be sure to tell callers in your announcement to press 1 1 , 2 2 , or 3 3 to leave a message in the appropriate mailbox. €... -
Page 51: Answering System Feature Setup
ATT3658B manual-updated 5/19/04 Answering System Feature Setup You can set up one feature at a time, or you can set up a feature and then move on to set up another feature. ... -
Page 52: Feature Summary
ATT3658B manual-updated 5/19/04 FETURE SUMMARY SYSTEM ANNOUNCES: “Change remote access code” Set the remote access code you “Change message alert” “Change announce only” “Change call screening” “Change number of rings” Toll Saver NOTE: Exit Feature Setup at any time by pressing a PLAY/STOP button. 5:34 PM Page 49 Default settings indicated by... -
Page 53: Listen To, Save & Delete Messages
ATT3658B manual-updated 5/19/04 Listen to, Save & Delete Messages The system automatically saves your messages until you delete them, and can store approximately 15 minutes of messages, memos, and announcements (up to a maximum of 99 messages). -
Page 54: Adjust Playback Volume
Press VOLUME + or VOLUME - to adjust the base speaker volume while playing back messages. € € € € € 3658B Call Screening/Intercept 5:34 PM Page 51 Make sure the answering system and call screening are on, and set the message playback volume control above level 1 so you can hear the caller’s message. -
Page 55: Record A Memo
ATT3658B manual-updated 5/19/04 Record a Memo You can record a memo up to four minutes long to store as an incoming message. 5:34 PM Page 52 Press and release Press a PLAY/STOP button to select a mailbox for the memo. -
Page 56: Message Window Display
ATT3658B manual-updated 5/19/04 MESSAGE WINDOW DISPLAY WINDOW DISPLAYS: WHEN: 9 9 9 9 – ↔ ↔ 9 9 9 9 – 9 9 9 9 Counting 9 9 9 9 , flashing – , steadily for one second 4 4 0 0 9 9 9 9 –... -
Page 57: Answering System Operation At Touch Tone Phone
ATT3658B manual-updated 5/19/04 ANSWERING SYSTEM OPERATION at touch tone phone Connect with the Answering System You can access many features of this system remotely from a touch tone phone. Dial your telephone number. When the system answers, enter your Remote Access Code (preset to 50). -
Page 58: Remote Access Commands
ATT3658B manual-updated 5/19/04 REMOTE ACCESS COMMANDS FUNCTION: Play messages in a mailbox Repeat a message Skip a message Stop Save messages Delete message Review announcement Record announcement Record memo End remote access call Turn system off Turn system on NOTE: If no key is pressed within 10 seconds of entering remote access code, the voice menu will be announced. -
Page 59: Batteries
ATT3658B manual-updated 5/19/04 BATTERIES Battery Life A fully charged battery provides an average talk time of about eight hours, or standby time of five days. NOTE: Talk time and standby time may vary depending on operating conditions. Battery Indicator Ten to fifteen minutes before the battery charge indictor gets too low to operate the handset, an empty battery icon ( screen, you’ll hear three short tones, and the screen will display L L O O W W B B A A T T T T E E R R Y Y . -
Page 60: Spare Battery
ATT3658B manual-updated 5/19/04 5:34 PM Page 57 Spare Battery You can buy a spare handset battery (AT&T Battery 2401, SKU# 91077, sold separately) and keep it charged in the base at all times. In the event of a power failure, a fully charged battery in the spare battery compartment will allow you to make and receive calls from the cordless handset only for up to 2 hours. -
Page 61: Replace The Handset Battery Pack
ATT3658B manual-updated 5/19/04 Replace the Handset Battery Pack Install the handset battery. Use only AT&T Battery 2401, SKU# 91077. Charge the handset battery. • Place the handset in the base. • Charge the battery for at least 12 hours. After the first charge, the battery will charge in eight hours. -
Page 62: In Case Of Difficulty
ATT3658B manual-updated 5/19/04 IN CASE OF DIFFICULTY If you have difficulty operating this phone, try the suggestions below. For Customer Service, visit our website at www.telephones.att.com or call 1-800-222-3111. Please retain your receipt as your proof of purchase. PHONE PROBLEM If the phone does not work at all, check these items first:... - Page 63 ATT3658B manual-updated 5/19/04 PHONE PROBLEM To re-initialize the handset and base: PROBLEM If you hear noise or interference when using the phone: PROBLEM If your handset dis- plays ENTER BASE ID or NO BASE SUB- SCRIPTION 5:34 PM Page 60 SOLUTION •...
- Page 64 ATT3658B manual-updated 5/19/04 PHONE PROBLEM If the phone does not ring when you receive a call: 5:34 PM Page 61 SOLUTION • Make sure the ringer is on. • Make sure the telephone line cord is connected firmly to the base and the telephone jack.
- Page 65 ATT3658B manual-updated 5/19/04 CALLER ID PROBLEM If the caller’s name or phone number is not displayed: PROBLEM If the caller’s name or phone number is not displayed during Call Waiting: 5:34 PM Page 62 SOLUTION • Make sure you subscribe to Caller ID service from your local telephone company.
- Page 66 ATT3658B manual-updated 5/19/04 ANSWERING SYSTEM PROBLEM If messages are incomplete: PROBLEM If you have difficulty hearing messages: PROBLEM If callers are unable to leave messages in Mailbox 2 or 3: PROBLEM If the system does not answer after the correct number of rings: 5:34 PM Page 63...
- Page 67 ATT3658B manual-updated 5/19/04 ANSWERING SYSTEM PROBLEM appears in the message window: PROBLEM If the system does not respond to commands from a remote touch tone phone: PROBLEM If your outgoing announcement isn’t clear: 5:34 PM Page 64 SOLUTION You need to reset the clock.The answering system clock is not set automatically with incoming Caller ID information.
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Page 68: Default Settings
ATT3658B manual-updated 5/19/04 DEFAULT SETTINGS DEFAULT SETTINGS FUNCTION: Handset Volume Ringer Volume Ringer Melody Keypad Tone Remote Access Code Clock Mode Message Alert Announce Only Number of Rings Call Screening 5:34 PM Page 65 DEFAULT SETTING:... -
Page 69: Technical Specifications
ATT3658B manual-updated 5/19/04 TECHNICAL SPECIFICATIONS TECHNICAL SPECIFICATIONS RF Frequency Band (Handset to base) RF Frequency Band (Base to handset) Number of Channels Channel Spacing Handset Transmit Power +23 dBm Base Transmit Power Sensitivity Modulation Operating Temperature 0°C – 50°C Base Unit Voltage (AC Voltage, 60Hz) Base Unit Voltage (DC Adapter Output) -
Page 70: Index
ATT3658B manual-updated 5/19/04 INDEX 40, 44 Announce Only 46, 49, 53, 65 announcements 46, 50 Base 1, 21,26, 33, 34, 60, 66 Base lights 30 Base ringer 19, 20 Base Unit See Base BASS BOOST 11 battery 4, 7, 29, 56–58, 66 Beeps 31, 49, 54, 55 Belt Clip 8 Calls Log 2... - Page 71 ATT3658B manual-updated 5/19/04 Idle Screen 9 interference 60, 64 KEYPAD TONE 16 LANGUAGE 18 long tone 59 Low Batt Tone 14 low battery 29, 56 LOW BATTERY 56 memos 50 MENU Message Alert 49 message window 50, 52 Message Window Display 53 messages 50 messages are incomplete 63 MICROPHONE MUTED 26...
- Page 72 ATT3658B manual-updated 5/19/04 9, 36, 39, 42 SAVE SET TIME 9 sound quality settings 11 Spanish 18 Spare Battery 7, 52 Speaker 22, 52 K 21, 23–24, 33, 34, 43 Speakerphone 11, 23 standby time 56 subscriber services 25 talk time 56 Technical Specifications 66 Telephone line cord 1, 3 THIS...