91-5438-20-00_ATT3358_R0 2003.7.11 CONTENTS BEFORE YOU BEGIN ... 1 Parts List ... 1 About Caller Identification (Caller ID)... 2 About the Calls Log ... 2 About Adding Handsets... 2 INSTALLATION...3 Table/Desk Installation...3 About Handset Registration...5 Register an Additional Handset (Model 5800 Handset)...5 Wall Installation ...
91-5438-20-00_ATT3358_R0 2003.7.11 BEFORE YOU BEGIN Parts List Your box should include: This User’s Manual 3358 3 Belt Clips Wall Mount Adapter 9:41 AM Page 1 Wallet Card Quick Start Guide 2 Remote Chargers Base Unit 3 Cordless Handsets 2 Remote Charger...
91-5438-20-00_ATT3358_R0 2003.7.11 About Caller Identification (Caller ID) This product has a Caller ID with Call Waiting feature that works with service from your local phone service provider. Caller ID with Call Waiting lets you see who’s calling before you answer the phone, even when you’re on another call.
91-5438-20-00_ATT3358_R0 2003.7.11 INSTALLATION Table/Desk Installation ¥ ¥ NOTE: Install this telephone away from electronic equipment, such as personal computers, television sets or microwave ovens. Avoid excessive heat, cold, dust or moisture. Connect the telephone line cord. Connect the power cord. C C L L flashes in the message window.
Page 7
91-5438-20-00_ATT3358_R0 2003.7.11 Install the handset battery. Use only AT&T Battery 2401, SKU# 91077. a) Remove battery compartment cover by pressing on indentation and sliding downward. Charge the handset battery. • Place the handset in the base or remote charger. • Charge the battery at least 12 hours.
Make sure to charge the handset battery pack at least 12 hours. At the cordless handset,press the softkey under Enter the 15-digit Base Unit ID Code located on the underside of your Model 3358 base. Use the softkey to select After about 45 seconds, the screen displays FOUND BASE. If the handset displays BASE BUSY TRY LATER, the base is in use.
91-5438-20-00_ATT3358_R0 2003.7.11 Wall Installation figure a figure b figure c figure d figure e 9:41 AM Page 6 Connect the power cord and telephone line cord to the underside of the base, as shown (figure a). Position the mounting bracket as shown (figure b).
91-5438-20-00_ATT3358_R0 2003.7.11 9:41 AM Page 7 Spare Battery/Power Failure Backup You can buy a spare handset battery (AT&T Battery 2401, SKU# 91077, sold separately) and keep it charged in the base at all times. In the event of a power failure, a fully charged battery in the spare battery compartment will allow you to make and receive calls from the cordless handset only for up to 2 hours.
91-5438-20-00_ATT3358_R0 2003.7.11 Belt Clip You may choose to use the optional belt clip with your handset. a) Slide down into grooves. Headset You can use this telephone hands-free when you install any industry standard 2.5 mm headset . For best results use an AT&T 2.5 mm headset.
91-5438-20-00_ATT3358_R0 2003.7.11 FEATURE SETUP – HANDSET Feature Setup Menu Press the softkey under Setup menu. Use features, then select ¥ ¥ NOTE: If you wait more than 20 seconds without pressing a key, the handset returns to the idle screen. ¥...
91-5438-20-00_ATT3358_R0 2003.7.11 Clock Mode You can choose to display the time when the phone is idle at the handset, or you can turn this feature off. The default setting is ON. i i i REGISTER You can refer to page 5. 9:41 AM Page 10 Press...
91-5438-20-00_ATT3358_R0 2003.7.11 Sound Select This telephone uses the latest acoustic receiver design, providing you with four different sound quality settings. During a call, you can adjust the quality of the sound. Pressing four different responses. ¥ ¥ NOTE: The mid-boost setting is hearing-aid compatible.
91-5438-20-00_ATT3358_R0 2003.7.11 Ringer Volume Adjust the volume of the handset ringer. Setting the volume so that no bars show on the graph turns the ringer off. i i i 9:41 AM Page 12 Press , then until the screen MENU highlights H H A A N N D D S S E E T T S S E E T T T T I I N N G G S S .
91-5438-20-00_ATT3358_R0 2003.7.11 Ringer Melody The Ringer Melody sets which ringer you hear when you have an outside call. The Ringer Melody default setting is #01; there are eight Ringer Melody selections. i i i 9:41 AM Page 13 Press , then until the screen MENU highlights H H A A N N D D S S E E T T S S E E T T T T I I N N G G S S .
91-5438-20-00_ATT3358_R0 2003.7.11 Low Batt Tone You can set the handset to sound a tone when battery power is low, or you can turn the tone off. Default setting is O O N N . i i i 9:41 AM Page 14 Press , then until the screen...
91-5438-20-00_ATT3358_R0 2003.7.11 Range Tone You can set the handset to sound a tone when you are approaching the range limit, or you can turn this tone off. The default setting is O O N N . i i i 9:41 AM Page 15 Press , then...
91-5438-20-00_ATT3358_R0 2003.7.11 Keypad Tone When this feature is on, each key press makes a sound. The default setting is O O N N . i i i 9:41 AM Page 16 Press , then until the screen MENU highlights H H A A N N D D S S E E T T S S E E T T T T I I N N G G S S . Press , then until the screen...
91-5438-20-00_ATT3358_R0 2003.7.11 Set Contrast You can adjust the screen contrast for easy viewing. i i i 9:41 AM Page 17 Press , then until the screen MENU highlights H H A A N N D D S S E E T T S S E E T T T T I I N N G G S S . Press , then until the screen...
91-5438-20-00_ATT3358_R0 2003.7.11 Language Setting You can set each registered handset so the display appears in English, Spanish or French. The default setting is E E N N G G L L I I S S H H . i i i 9:41 AM Page 18 Press...
2003.7.11 FEATURE SETUP – BASE Ringer Volume ¥ ¥ NOTE: The lowest volume setting is off. 3358 9:41 AM Page 19 Make sure the base Speakerphone is off. Press and hold M M , then press VOLUME + + or - - to adjust the ringer volume.You will hear...
91-5438-20-00_ATT3358_R0 2003.7.11 Ringer Melody 3358 9:41 AM Page 20 Make sure the base Speakerphone is off. Press and hold F F , then press VOLUME + + or - - to change the ringer melody.You will hear a brief sample of the selected melody.
2003.7.11 TELEPHONE OPERATION Make a Call At the Handset Answer a Call At the Handset At the Base 3358 9:41 AM Page 21 Press P P , then dial the number — OR — Dial the number, then press P To end the call, press O or place the handset in the base.
Base Speaker Press VOLUME + + or - - to adjust the base speaker volume while on a call. You will hear a special tone when you reach the highest or lowest setting. 3358 9:41 AM Page 22...
91-5438-20-00_ATT3358_R0 2003.7.11 Handset Speakerphone When the handset speakerphone is activated, you can use the phone hands-free. Stand the handset on a flat surface (not in the base) and continue your conversation. ¥ ¥ NOTE: For best performance, use the handset speakerphone in a quiet location with the handset facing you from no more than four feet away.
91-5438-20-00_ATT3358_R0 2003.7.11 Redial The last ten phone numbers dialed at the handset are stored in redial memory. Save a Redial Number j j i Delete a Redial Number 9:41 AM Page 24 Press then press REDIAL to scroll through the numbers in redial memory. Press P P or K K to dial the highlighted...
Handset NOTE: Use P ¥ ¥ company subscriber services, as described by your provider. Base 3358 9:41 AM Page 25 Press P P /F F to connect to the new call when you receive a call-waiting signal.
2003.7.11 Mute Handset Base Press M hearing you. Press M conversation. 3358 9:41 AM Page 26 During a telephone conversation, mute the handset microphone by pressing other party will be unable to hear anything on your end. The screen displays...
91-5438-20-00_ATT3358_R0 2003.7.11 Hold Handset ¥ ¥ NOTE: When a call is on hold, the screen displays CALL ON HOLD. If the clock feature is on, this message will be displayed for five seconds, then return to the clock display with H on top of the screen.
91-5438-20-00_ATT3358_R0 2003.7.11 DISPLAY SCREEN MESSAGES SCREEN DISPLAYS: I I N N C C O O M M I I N N G G O O U U T T S S I I D D E E C C A A L L L L You have an incoming phone call (without I I N N T T E E R R C C O O M M F F R R O O M M [ [ P P A A R R T T Y Y N N A A M M E E ] ] L L O O W W B B A A T T T T E E R R Y Y...
91-5438-20-00_ATT3358_R0 2003.7.11 HANDSET ICONS THIS ICON: INDICATES Line In Use indicator On steadily with no number next to it when another phone on this line is in use. On steadily with one or more numbers next to it, indicating which extensions are using the line. For example, Handset 2 are on an outside call.
91-5438-20-00_ATT3358_R0 2003.7.11 BASE LIGHTS LIGHT IN USE IN USE SPEAKER SPEAKER ON/OFF ON/OFF CHARGING PLAY/STOP PLAY/STOP PLAY/STOP MUTE 9:41 AM Page 30 STATUS: INDICATES: Handset or base is on a call flashing Extension is in use Speakerphone is in use flashing HOLD function is activated Answering system is on...
91-5438-20-00_ATT3358_R0 2003.7.11 TONES AND WHAT THEY MEAN TONE: Three quick beeps One beep One long beep Two beeps 9:41 AM Page 31 INDICATES: Battery charge is low Handset registration is complete — OR — A programming command is successfully completed Indicates an error in programming Handset is out of range of the base...
91-5438-20-00_ATT3358_R0 2003.7.11 INTERCOM OPERATION Intercom Calls You can make intercom calls between handsets and the base. ¥ ¥ NOTE: The intercom feature is not available when the base speakerphone is in use. From Base to All Handsets From Handset to Base From Handset to Handset From Handset to Base/Handset(s) i i i...
Press P on the handset to conference the outside line with the two handsets. — OR — Press P on the handset or press K on the base to conference the outside line with the 3358 base and the handset. 9:41 AM Page 33 O and softkeys.
91-5438-20-00_ATT3358_R0 2003.7.11 Blind Call Transfer You can transfer a call from one handset to another. From the Handset ¥ ¥ NOTE: An unanswered call will ring back to the originating handset if not answered within 30 seconds. If the originating handset does not pick up call within 30 seconds, the call will be disconnected.
91-5438-20-00_ATT3358_R0 2003.7.11 Conference Calling Disconnect the base by pressing K 3358 9:41 AM Page 35 If one handset is already on a call, you can connect a second handset or base to the call by pressing P P on the second handset or K on the base.
91-5438-20-00_ATT3358_R0 2003.7.11 PHONE BOOK This telephone can store up to 50 telephone numbers with names. Each number can be up to 32 digits long and each name can be up to 16 characters. Store a Number and Name in Phone Book 9:41 AM Page 36...
91-5438-20-00_ATT3358_R0 2003.7.11 Dial a Number in Phone Book 9:41 AM Page 38 Press . The screen displays FIND Press to scroll through memory in alphabetical order — OR — Enter the first letter of a name (then , if necessary) to display the name you’re searching for GEORGE 555-0123...
91-5438-20-00_ATT3358_R0 2003.7.11 Edit a Number/Name in Phone Book i i i 9:41 AM Page 39 Press . The screen displays FIND Press to scroll through memory in alphabetical order — OR — Enter the first letter of a name (then , if necessary) to display the name you’re searching for GEORGE...
91-5438-20-00_ATT3358_R0 2003.7.11 Delete a Number/Name in Phone Book i i i 9:41 AM Page 40 Press . The screen displays FIND Press to scroll through memory in alphabetical order — OR — Enter the first letter of a name (then , if necessary) to display the name you’re searching for GEORGE...
91-5438-20-00_ATT3358_R0 2003.7.11 CALLER ID OPERATION If you subscribe to Caller ID service with your local phone service provider, this phone stores all incoming calls (up to 50 at the handset ) with valid Caller ID information in the calls log. Name, number, time and date information can all be stored, if they are sent with the call.
91-5438-20-00_ATT3358_R0 2003.7.11 Review Calls Log i i i Store Record in Phone Book 9:41 AM Page 42 Press , then press . The screen MENU displays the most recent call in the calls log. JOHNSON THOMAS 908-555-0123 10:30P Oct12 #01 Press to scroll through call records.
91-5438-20-00_ATT3358_R0 2003.7.11 Display Dial While you are reviewing the calls log, you can dial a number displayed on the screen. You can change the format of the number using “Dialing Options” below. Press P P or K Dialing Options j j i The number of dialing options (up to four) available for each call displayed depends on the format of the original call.
91-5438-20-00_ATT3358_R0 2003.7.11 Remove Call Records Removing a Specific Call Record i i i Removing All Records 9:41 AM Page 44 Press , then press MENU Press to scroll through call records until the call you want to delete is displayed. JOHNSON THOMAS 908-555-0123 10:30P Oct25 #06...
91-5438-20-00_ATT3358_R0 2003.7.11 Answering system operation Audible Indicators This system gives you voice prompts for feature operations and voice confirmations when you press a button or complete an operation. Turn Answering System On/Off Press O O to turn the system on or off. When the system is turned on, you will hear “Machine on”...
91-5438-20-00_ATT3358_R0 2003.7.11 About Mailboxes This answering system has three voice mailboxes. Callers using a touch tone phone can select the mailbox in which their messages will be recorded by pressing 1 1 , 2 2 , or 3 3 . All other messages will be recorded in Mailbox 1. About Announcements •...
91-5438-20-00_ATT3358_R0 2003.7.11 Record Your Announcement ¥ ¥ NOTE: If you have assigned different mailboxes to different people, be sure to tell callers in your announcement to press 1 1 , 2 2 , or 3 3 to leave a message in the appropriate mailbox. To review your announcement at any time: To delete your announcement: 9:41 AM...
91-5438-20-00_ATT3358_R0 2003.7.11 Answering System Feature Setup You can set up one feature at a time, or you can set up a feature and then move on to set up another feature. 9:41 AM Page 48 Make sure the answering system is on. Press and release U U until you hear the system announce the feature you want to set.
91-5438-20-00_ATT3358_R0 2003.7.11 FETURE SUMMARY SYSTEM ANNOUNCES: “Change remote access code” Set the remote access code you “Change message alert” “Change announce only” “Change call screening” “Change number of rings” Toll Saver ¥ ¥ NOTE: Exit Feature Setup at any time by pressing a PLAY/STOP button. 9:41 AM Page 49 Default settings indicated by...
91-5438-20-00_ATT3358_R0 2003.7.11 Listen to, Save & Delete Messages The system automatically saves your messages until you delete them, and can store approximately 15 minutes of messages, memos, and announcements (up to a maximum of 99 messages). Before playing a message, the system announces the day and time it was received.
91-5438-20-00_ATT3358_R0 2003.7.11 Adjust Playback Volume Press VOLUME + or VOLUME - to adjust the base speaker volume while playing back messages. 3358 Call Screening/Intercept 9:41 AM Page 51 Make sure the answering system and call screening are on, and set the message playback volume control above level 1 so you can hear the caller’s message.
91-5438-20-00_ATT3358_R0 2003.7.11 Record a Memo You can record a memo up to four minutes long to store as an incoming message. 9:41 AM Page 52 Press and release Press a PLAY/STOP button to select a mailbox for the memo. After the beep, speak toward the microphone.
91-5438-20-00_ATT3358_R0 2003.7.11 ANSWERING SYSTEM OPERATION at touch tone phone Connect with the Answering System You can access many features of this system remotely from a touch tone phone. Dial your telephone number. When the system answers, enter your Remote Access Code (preset to 50).
91-5438-20-00_ATT3358_R0 2003.7.11 REMOTE ACCESS COMMANDS FUNCTION: Play messages in a mailbox Repeat a message Skip a message Stop Save messages Delete message Review announcement Record announcement Record memo End remote access call Turn system off Turn system on ¥ ¥ NOTE: If no key is pressed within 10 seconds of entering remote access code, the voice menu will be announced.
91-5438-20-00_ATT3358_R0 2003.7.11 BATTERIES Battery Life A fully charged battery provides an average talk time of about eight hours, or standby time of five days. ¥ ¥ NOTE: Talk time and standby time may vary depending on operating conditions. Battery Indicator Ten to fifteen minutes before the battery charge indictor gets too low to operate the handset, an empty battery icon ( screen, you’ll hear three short tones, and the screen will display L L O O W W...
91-5438-20-00_ATT3358_R0 2003.7.11 9:41 AM Page 57 Spare Battery You can buy a spare handset battery (AT&T Battery 2401, SKU# 91077, sold separately) and keep it charged in the base at all times. In the event of a power failure, a fully charged battery in the spare battery compartment will allow you to make and receive calls from the cordless handset only for up to 2 hours.
91-5438-20-00_ATT3358_R0 2003.7.11 Replace the Handset Battery Pack Install the handset battery. Use only AT&T Battery 2401, SKU# 91077. Charge the handset battery. • Place the handset in the base. • Charge the battery for at least 12 hours. After the first charge, the battery will charge in eight hours.
91-5438-20-00_ATT3358_R0 2003.7.11 IN CASE OF DIFFICULTY If you have difficulty operating this phone, try the suggestions below. For Customer Service, visit our website at www.telephones.att.com or call 1-800-222-3111. Please retain your receipt as your proof of purchase. PHONE PROBLEM If the phone does not work at all, check these items first: If the above suggestions do not solve the problem, try re-initializing the...
Page 63
91-5438-20-00_ATT3358_R0 2003.7.11 PHONE PROBLEM To re-initialize the handset and base: PROBLEM If you hear noise or interference when using the phone: PROBLEM If your handset dis- plays ENTER BASE ID or NO BASE SUB- SCRIPTION 9:41 AM Page 60 SOLUTION •...
Page 64
91-5438-20-00_ATT3358_R0 2003.7.11 PHONE PROBLEM If the phone does not ring when you receive a call: 9:41 AM Page 61 SOLUTION • Make sure the ringer is on. • Make sure the telephone line cord is connected firmly to the base and the telephone jack.
Page 65
91-5438-20-00_ATT3358_R0 2003.7.11 CALLER ID PROBLEM If the caller’s name or phone number is not displayed: PROBLEM If the caller’s name or phone number is not displayed during Call Waiting: 9:41 AM Page 62 SOLUTION • Make sure you subscribe to Caller ID service from your local telephone company.
Page 66
91-5438-20-00_ATT3358_R0 2003.7.11 ANSWERING SYSTEM PROBLEM If messages are incomplete: PROBLEM If you have difficulty hearing messages: PROBLEM If callers are unable to leave messages in Mailbox 2 or 3: PROBLEM If the system does not answer after the correct number of rings: 9:41 AM Page 63 SOLUTION...
Page 67
91-5438-20-00_ATT3358_R0 2003.7.11 ANSWERING SYSTEM PROBLEM appears in the message window: PROBLEM If the system does not respond to commands from a remote touch tone phone: PROBLEM If your outgoing announcement isn’t clear: 9:41 AM Page 64 SOLUTION You need to reset the clock.The answering system clock is not set automatically with incoming Caller ID information.
91-5438-20-00_ATT3358_R0 2003.7.11 TECHNICAL SPECIFICATIONS TECHNICAL SPECIFICATIONS RF Frequency Band (Handset to base) RF Frequency Band (Base to handset) Number of Channels Channel Spacing Handset Transmit Power +23 dBm Base Transmit Power Sensitivity Modulation Operating Temperature 0°C – 50°C Base Unit Voltage (AC Voltage, 60Hz) Base Unit Voltage (DC Adapter Output)