Troubleshooting Procedures - Kohler Escale BubbleMassage K-11343-G Homeowner's Manual

Air Flow Mode
Activates Mode Selected
Rotate Outer Ring to
Access Desired Mode
Power On/Off
Chromatherapy Specific
Color (if provided)

Troubleshooting Procedures

This troubleshooting guide is for general aid only. A Kohler Authorized Service Representative or qualified
electrician should correct all electrical problems. For warranty service, contact your dealer or wholesale
distributor.
Troubleshooting the Bath System
Symptoms
1. User keypad does not
illuminate when power
button is pressed or the
outer ring is rotated.
2. Ground-Fault
Circuit-Interrupter (GFCI)
or Earth-Leakage
Circuit-Breaker (ELCB)
trips when unit is turned
on.
1054544-5-A
Zone 1
Rotating Ring Key Pad
Probable Causes
A. No power to control.
B. Ground-Fault Circuit-Interrupter
(GFCI) or Earth-Leakage
Circuit-Breaker (ELCB) tripped.
C. Wiring harness from user
keypad to control is loose,
disconnected or damaged.
D. User keypad does not work.
E. Control does not work.
A. Electrical harness is wet or
damaged.
B. Electrical wiring to the junction
box is wet or damaged.
C. Electrical wiring to the power
cord is wet or damaged.
D. Blower motor does not work.
Zone 2
Zone 3
Surge Mode
Chromatherapy Cycle
(if provided)
Purge Mode
Recommended Action
A. Check wiring and connect power.
B. Reset GFCI or ELCB. If it trips
again, refer to "Ground-Fault
Circuit-Interrupter (GFCI) or
Earth-Leakage Circuit-Breaker
(ELCB) trips when unit is turned
on."
C. Check wiring for proper
connections. Replace the wiring
harness if necessary. Refer to your
installer or wholesale dealer.
D. Replace the user keypad. Refer to
your installer or wholesale dealer.
E. Replace the control. Refer to your
installer or wholesale dealer.
A. Check for wet connections. Dry the
connections and repair the leak.
Check for insulation or connector
damage. Replace the harness if
damaged. Refer to your installer or
wholesale dealer.
B. Have a qualified electrician
diagnose and correct the problem
in accordance with applicable
building and electrical codes.
C. Have a qualified electrician
diagnose and correct the problem
in accordance with applicable
building and electrical codes.
D. Replace the blower motor. Refer to
your installer or wholesale dealer.
12
Increase Flow or Surge
Indicator Bar
Decrease Flow or Surge
Kohler Co.