Remote Control Operation; Troubleshooting Procedures - Kohler K-1388 Installation Manual

Chromatherapy Operation (if Equipped) (cont.)
Chromatherapy Specific Color Selection: When this mode is activated, you may choose a specific
color for the bath. Rotate the outer ring to select this mode, press "OK" to activate and use the
up/down arrows to reach the desired color. Press "OK" while the chromatherapy mode is active, to
turn off the lights.

19. Remote Control Operation

NOTE: Refer to your Homeowners Guide for detailed instructions on your remote control.
The remote control places the whirlpool functions at your fingertips. You may access and modify all
modes/features from the remote control. The waterproof remote control is designed to be used in
the bath and will float in the water. The remote control uses two AAA batteries.
The mode selector button functions in the same way as the outer ring. When "M" is pressed, one of
the modes will flash on the user keypad. If "M" is pressed again, the next mode in clockwise order
will flash. When the desired mode is flashing, press "OK" to activate it.
When the Flexjet mode is active, the arrows will increase or decrease the water flow volume. When
the neckjet or backjet mode is active, the arrows will increase or decrease the neckjet or backjet
pulse speed.

20. Troubleshooting Procedures

This troubleshooting guide is for general aid only. A Kohler Authorized Service Representative or qualified
electrician should correct all electrical problems. For warranty service, contact your dealer or wholesale
distributor.
Troubleshooting the Whirlpool System
Symptoms
1. User keypad does not
illuminate when power button
is pressed or outer ring is
rotated.
2. Motor starts, but all jets are not
functioning.
3. User keypad is illuminated, but
does not respond to buttons or
outer ring.
4. User keypad indicator bar
keeps scanning at power-up.
Kohler Co.
Probable Causes
A. No power to control.
B. GFCI or ELCB tripped.
C. Wiring harness from user
keypad to control is loose,
disconnected or damaged.
D. User keypad does not work.
E. Control does not work.
A. Jet is closed.
B. Jet not installed correctly.
C. Jets are blocked.
A. Control program is locked.
B. Wiring harness from user
keypad to control is loose,
disconnected or damaged.
C. User keypad does not work.
D. Control does not work.
A. Control program is locked.
B. Wiring harness from user
keypad to control is loose,
disconnected or damaged.
C. User keypad does not work.
15
Recommended Action
A. Check wiring and connect
power.
B. Reset GFCI or ELCB.
C. Check wiring for proper
connections. Replace wiring
harness if necessary.
D. Replace user keypad.
E. Replace control.
A. Rotate jet trim
counterclockwise to open.
B. Reinstall jet; check for O-ring
damage.
C. Remove blockage.
A. Reset GFCI or ELCB.
B. Check wiring for proper
connections. Replace wiring
harness if necessary.
C. Replace user keypad.
D. Replace control.
A. Reset GFCI or ELCB.
B. Check wiring for proper
connections. Replace wiring
harness if necessary.
C. Replace user keypad.
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