Return Shipments To Agilent Technologies; Agilent Technologies Sales And Service Offices - Agilent Technologies 8163A User Manual

Claims and Repackaging
Agilent 8163A Lightwave Multimeter, Agilent 8164A Lightwave Measurement System, & Agilent 8166A Lightwave
Multichannel System, Fourth Edition

Return Shipments to Agilent Technologies

If the instrument is to be shipped to a Agilent Technologies Sales/Service Office,
attach a tag showing owner, return address, model number and full serial number
and the type of service required.
The original shipping carton and packing material may be reusable, but the
Agilent Technologies Sales/Service Office will provide information and
recommendation on materials to be used if the original packing is no longer
available or reusable. General instructions for repackaging are as follows:
• Wrap instrument in heavy paper or plastic.
• Use strong shipping container. A double wall carton made of 350-pound test
material is adequate.
• Use enough shock absorbing material (3 to 4 inch layer) around all sides of the
instrument to provide a firm cushion and prevent movement inside container.
Protect control panel with cardboard.
• Seal shipping container securely.
• Mark shipping container FRAGILE to encourage careful handling.
• In any correspondence, refer to instrument by model number and serial
number.
Agilent Technologies Sales and Service
Offices
Any adjustment, maintenance, or repair of this product must be performed by
qualified personnel. Contact your customer engineer through your local Agilent
Technologies Service Center. You can find a list of local service representatives
on the Web at:
http://www.agilent-tech.com/services/English/index.html
If you do not have access to the Internet, one of these centers can direct you to
your nearest representative:
United States: Test and Measurement Call Center
(800) 452-4844 (Toll free in US)
Canada: (905) 206-4725
Europe: (31 20) 547 9900
Japan: Measurement Assistance Center
(81) 426 56 7832
(81) 426 56 7840 (FAX)
Latin America: (305) 267 4245
(305) 267 4288 (FAX)
Australia/ 1 800 629 485 (Australia)
New Zealand: 0800 738 378 (New Zealand)
Asia-Pacific: (852) 2599 7777
(852) 2506 9285 (FAX)
Installation and Maintenance
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