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Troubleshooting
If trouble occurs
If you run into any problems using the printer, use the following guidance to solve the
problem. If the problem persists, consult your Sony dealer.
x Power/Charging
Cannot turn on the printer.
Check whether the AC power cord is properly connected to an AC outlet.
•
Unable to charge the battery pack (when the CHARGE indicator fails to light).
Turn the camera off.
•
Check whether the AC adaptor is properly connected.
•
Check whether the camera is placed properly on the camera adaptor.
•
Check whether the battery pack is installed correctly.
•
The battery pack is completely charged.
•
The battery pack installed into the camera is inapplicable. Install the battery pack compatible
•
with your camera.
The motor in the printer is still running. Remove the camera from the camera adaptor. Wait for
•
the printer to turn off automatically. Make sure that the 1 (on/standby) indicator changes
from yellow green to red, then place the camera on the camera adaptor again.
The CHARGE indicator flashes fast, or flashes for more than 10 seconds.
The battery pack installed into the camera is inapplicable. Install the battery pack compatible
•
with your camera.
Check whether the camera is placed properly on the camera adaptor.
•
Unable to turn on the camera, or the power suddenly turns off.
Check whether the camera is placed properly on the camera adaptor.
•
Check whether the AC adaptor is properly connected.
•
x Connecting with a camera
The ACCESS indicator of the printer does not light.
Check whether the cable is properly connected.
•
•
Check whether the power of the printer is turned on.
When the ACCESS indicator of the printer flashes, follow either step below.
•
Disconnect the camera and the printer and then connect them again. Or turn off and then
–
turn on the printer and the camera.
The camera is set to "Mass Storage". Change the settings to "PictBridge" or "Auto".
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