Page 1
Service Manual ViewSonic N2752w-1M Model No. VS11257-1M 27” LCD TV (N2752w-1M_SM Rev.1b_Aug.2008) ® ViewSonic 381 Brea Canyon Road, Walnut, California 91789 USA - (800) 888-8583...
Page 2
Further, ViewSonic reserves the right to revise this publication and to make changes from time to time in the contents hereof without obligation of ViewSonic to notify any person of such revision or changes.
(13) Small amount of materials having no flammability grade is used in the LCD module. The LCD module should be supplied by power complied with requirements of Limited Power Source (IEC60950 or UL1950), or be applied exemption. ViewSonic Corporation N2752w-1M Confidential - Do Not Copy...
Page 5
Do not touch and that may cause “Mura” the surface of the polarizer. Take out the monitor with cushions Taking out the monitor by grasping the LCD panel. That may cause “Mura” ViewSonic Corporation N2752w-1M Confidential - Do Not Copy...
Page 6
Place the monitor on a clean and soft foam pad. Placing the monitor on foreign objects. That could scratch the surface of the panel or cause “Mura” ViewSonic Corporation N2752w-1M Confidential - Do Not Copy...
Typical. 0.35 V Audio Characteristics: AF Output Level Measured via LP 20 kHz Typical. 0.35Vrms Filter, RMS Decoder, 75us De-emphasis 10% (max.) 44 dB (min.) Compatible system TUNER NTSC/ATSC Compatible system AV NTSC M ViewSonic Corporation N2752w-1M Confidential - Do Not Copy...
Page 8
Input Current 3.0A @ 115VAC // 1.5A @ 230VAC Max in < 150A (with fully loaded power supply) at Power Supply Inrush 230Vac Shall not result in permanent failure of power supply ViewSonic Corporation N2752w-1M Confidential - Do Not Copy...
Page 9
The product firmware of VS11257-1M / VS11335-1M shall have a firmware version of V:P01. Any changes/revisions afterward shall also be pre-approved by ViewSonic in written. For VS11257-1M / VS11335-1M, its firmware shall have a built-in frequency table for NTSC/ATSC off-air TV/CATV, Closed-Caption, and with MTS implementation.
Page 10
Painting Color - PANTONE 427C (Black for front bezel & back cover) Power Key - PANTONE 032C (RED) Key Pads – PANTONE 11C & PANTONE 5C(Cool Gray) Color Texts Printed on Front Cover and Key Pads - PANTONE 427C, PANTONE 433C(Black) ViewSonic Corporation N2752w-1M Confidential - Do Not Copy...
Page 11
Molded Plastic Workmanship shall be inspected according to ViewSonic Molded Plastic Parts Specification, VSCMPPSPEC001V1.2. Screen Printed Parts, Bird Logo Artwork shall be provided and confirmed by ViewSonic. Recess Rear Label A label identifying the product name, model/serial number and FCC ID/Logo shall be placed into the rear label recess located on the rear panel of the chassis.
VOL+ and MENU buttons again to unlock it. 2. Press VOL- and VOL+ buttons at the same time to lock OSD menu, and press VOL- and VOL+ buttons again to unlock it. ViewSonic Corporation N2752w-1M Confidential - Do Not Copy...
Page 13
SPDIF Optical output Connect this port to the SPDIF input of A/V device. Headphone Jack Connect this port to your headphone. Power (AC input) Using power cord provided, connect to a power source. ViewSonic Corporation N2752w-1M Confidential - Do Not Copy...
Page 14
Remote Control ViewSonic Corporation N2752w-1M Confidential - Do Not Copy...
Page 15
Picture function 26 P.INPUT POP/PIP input source select 27 V-CHIP Set V-Chip rating 28 SWAP Switch between main screen and sub-screen Note: PIP means Picture In Picture. POP means Picture Out Of Picture. ViewSonic Corporation N2752w-1M Confidential - Do Not Copy...
Page 16
Audio Out: To control sound output ON/OFF from the RCA audio out connectors. Note: To adjust the Audio settings, Smart Sound must be set to the User mode. (Select through the Sound button on the remote control) ViewSonic Corporation N2752w-1M Confidential - Do Not Copy...
Page 17
Setup Menu — To set up OSD window Setup Menu is active in all input sources. • Language: To select a OSD language from English, French or Spanish. • Parental: To set up parental control. ViewSonic Corporation N2752w-1M Confidential - Do Not Copy...
Page 18
Aspect Ratio: To select image size between Normal, Full, Wide1, Wide2, Wide3, 4:3, 16:9, and No scale. • OSD Timeout: To setup the display time of OSD. (5, 15, 45, and 60 seconds) • Memory Recall: To restore the factory default settings. ViewSonic Corporation N2752w-1M Confidential - Do Not Copy...
Page 19
Auto Scan: Press ENTER to start scanning DTV channels automatically. Press MENU at any time to cancel Auto Scan. • Manual Scan: To scan the DTV channels manually. Press ENTER and select Scan Mode with ◄►. ViewSonic Corporation N2752w-1M Confidential - Do Not Copy...
Page 20
Press ENTER to start scanning, and press MENU at anytime to cancel scanning. • Channel Skip: To skip channels when viewing channels with CH ▲ and ▼. Press ENTER, and then use ENTER to check/uncheck the channel you want to skip. ViewSonic Corporation N2752w-1M Confidential - Do Not Copy...
Page 21
Font Opacity: To select font opacity from Solid, Translucent, or Transparent. Background Color: To select background color. Background Opacity: To select background opacity. Window Color: To select window color. Window Opacity: To select window opacity. ViewSonic Corporation N2752w-1M Confidential - Do Not Copy...
Page 22
Use ▲▼ to select your desired optional item, and press ENTER. ViewSonic Corporation N2752w-1M Confidential - Do Not Copy...
Page 23
7 and above that is unsuitable for children under 14 years of age TV-G General audience TV-MA Mature audience only Use ENTER button to block or unblock the ratings, and use MENU to exit. ViewSonic Corporation N2752w-1M Confidential - Do Not Copy...
Page 24
Use ENTER button to block or unblock the ratings, and use MENU to exit. • Block MPAA Unrated: To block unrated movies. • Block TV None Rating: To block unrated TV programs. Notes:Initial password:0000 If you forget your initial password,you can press"8866"to resume. ViewSonic Corporation N2752w-1M Confidential - Do Not Copy...
Page 25
Note: To select the input source for main screen, press INPUT button. • SWAP: Press SWAP to exchange main screen to sub-screen, including video and sound. The function is available both in PIP and POP. ViewSonic Corporation N2752w-1M Confidential - Do Not Copy...
Page 26
Use ◄► to move the index between the main screen and the sub-screen. "MENU" Lock & Un-lock: Pressing "Vol+" and "Vol-" from Front Panel Keys. "POWER" Lock & Un-lock: Pressing "Vol+" and "MENU" from Front Panel Keys. ViewSonic Corporation N2752w-1M Confidential - Do Not Copy...
MT8202 supports alpha blending for Video and two OSD planes. It also supports 10bit gamma correction and advanced dithering processing for LCD display with 6/8/10 bit output. ViewSonic Corporation N2752w-1M Confidential - Do Not Copy...
Page 28
PES, analyzing the PES header, and transferring the PES to the audio and video decoders. MT8293 is fully HDMI-compliant receiver that fits directly into home theater products such as LCD TVs, plasma TVs and HDTVs. The receiver is capable of supporting bandwidths up to ViewSonic Corporation N2752w-1M Confidential - Do Not Copy...
Page 29
MT8293 via 3 Data TMDS pairs & 1 CLOCK TMDS pairs. Digital video signals are directly output from the MT5351AG and MT8293 and then transfer them to the MT8202 for advanced processing. ViewSonic Corporation N2752w-1M Confidential - Do Not Copy...
Page 30
Digital audio, such as HDMI and DTV, have decoded by MT5351 and MT8293, is converted to I2S digital audio already. The I2S digital audio data is decoded and processed by MT8202, and then be delivered to AD8256 for audio amplifying. ViewSonic Corporation N2752w-1M Confidential - Do Not Copy...
1.Fig. 1: under the picture 16 grey scale of VGA source, select WHITE BALANCE and press ENTER, The color warm will auto adjust. The act of EHITE BALANCEL is completed when the picture is steady. ViewSonic Corporation N2752w-1M Confidential - Do Not Copy...
Page 32
AUDIO IN is right. D. Under YPbPr MODE, input L/R AUDIO signal, checks whether the action of AUDIO IN is right. E. Under HDMI MODE, checks whether the action of AUDIO IN is right. ViewSonic Corporation N2752w-1M Confidential - Do Not Copy...
Page 33
After final QC step, we must to erase all saved changes again and restore the factory defaults. You should do “All Mode Reset” again. Turn off the LCD TV by pressing “Power” button. ViewSonic Corporation N2752w-1M Confidential - Do Not Copy...
Page 36
CHANNEL14: Check whether there are some pause or the mosaic phenomenon in the picture. B.CHANNEL36: Check whether the color of the color bar is normal. C.CHANNEL69: Turn RF attenuator and check the critical point of the change of the image’s S/N is ViewSonic Corporation N2752w-1M Confidential - Do Not Copy...
Page 37
13.328ms 16.667ms 16.666ms V TOTAL 15.880ms 12.795ms 16.000ms 15.880ms V DISPLAY 0.600ms 0.466ms 0.444ms 0.600ms V B-Porch 0.124ms 0.050ms 0.111ms 0.124ms Vs Width 0.000ms 0.000ms 0.000ms 0.000ms V Border H/V Sync Interlace ViewSonic Corporation N2752w-1M Confidential - Do Not Copy...
Page 38
H B-Porch 1.310us 1.037us H Width 0.000us 0.000us H Border 16.662ms 16.661ms V TOTAL 16.097ms 16.005ms V DISPLAY 0.377ms 0.594ms V B-Porch 0.126ms 0.047ms Vs Width 0.00ms 0.00ms V Border H/V Sync Interlace ViewSonic Corporation N2752w-1M Confidential - Do Not Copy...
Page 39
DDC Card RS-232 cable Barcode Reader VGA Cable N2752W LCD TV DDC Card RS-232 Cable VGA Cable Barcode Reader 2.2 Setup Procedure 2.2.1 Connect VGA Card and DDC Card with RS-232 cable. ViewSonic Corporation N2752w-1M Confidential - Do Not Copy...
Page 40
2.3.1 Run DDC.exe 2.3.2 Choose model number and conform the Time then Press “ENTER” key. 2.3.3 When appear the PIC “ choose DDC Card”, Press ALT+2 Enter DDC 2B test interface Choose DDC Card ViewSonic Corporation N2752w-1M Confidential - Do Not Copy...
Page 41
2.3.4 Press F8 to choose corresponding model. DAT (N2752W-A.DAT press “ENTER” key) 2.3.5 Press F9 enter the download interface ViewSonic Corporation N2752w-1M Confidential - Do Not Copy...
Page 42
2.3.6 Key in the serial number or use the barcode reader to scan the barcode of the LCD TV, and press “ENTER” key. 2.3.7 The successful picture is as follows. “Compare EDID:OK! Press any key to continue”. ViewSonic Corporation N2752w-1M Confidential - Do Not Copy...
Page 43
2.4 Check Method Use ViewSonic EDID Editor Connect the N2752W LCD TV to PC with VGA Cable. Execute the EDID Editor, then Press Ctrl+F5. If the DDC is correct, you can see the information as follow: ViewSonic Corporation N2752w-1M Confidential - Do Not Copy...
Page 44
3.1 Equipment Needed N2752W LCD TV RS-232 cable Barcode Reader HDMI Cable N2752W LCD TV RS-232 Cable HDMI Cable Barcode Reader 3.2 Setup Procedure 3.2.1 Connect HDMI Card and DDC Card with RS-232 cable. ViewSonic Corporation N2752w-1M Confidential - Do Not Copy...
Page 45
3.2.2 Barcode Reader connects with keyboard and PC keyboard port. 3.2.3 Connect DDC Card and N2752W LCD TV with HDMI Cable. 3.2.4 Connect Power Cord to N2752W LCD TV. 3.3 DDC Key In Procedure 3.3.1 Run DDC.exe ViewSonic Corporation N2752w-1M Confidential - Do Not Copy...
Page 46
3.3.2 Choose model number then 3.3.3 Press “ENTER” key. ViewSonic Corporation N2752w-1M Confidential - Do Not Copy...
Page 47
3.3.4 Input barcode 3.3.5 Press “ENTER” key, then the successful picture is as follows. “DDC DOWNLOED OK! 3.3.6 Exit program. ViewSonic Corporation N2752w-1M Confidential - Do Not Copy...
Page 48
4.4 Execute the Mtktool to start download the file. The Mtktool program will be upgraded if necessary. "MtkTool Auto BaudRate.exe" 4.5 The Mtktool Operate 4.5.1 Select Platform : MT8105 , MT1389 or MT8205 ViewSonic Corporation N2752w-1M Confidential - Do Not Copy...
Page 49
4.5.2 Select COM port. Depends on the COM port assigned in System Device Manager (Refer below right). 4.5.3 Select Baud Rate. 115200x 8 (Suggestion) ViewSonic Corporation N2752w-1M Confidential - Do Not Copy...
Page 50
4.5.4 Enable the USB Bridge. 4.5.5 Browsing the File to download. ViewSonic Corporation N2752w-1M Confidential - Do Not Copy...
Page 51
2. You can slow down the baud rate if some Flash memory can not works properly in high-speed download. 3. Please call the MediaTek contact window if any problem found like unsupported Flash Type or fail to download. ViewSonic Corporation N2752w-1M Confidential - Do Not Copy...
Page 52
At last, close the carton and seal it with tape. (Figure 4) 1.Power Cord 2.VGA Cable 3.RF Cable 4.RCA Cable 5.User’s Guide 6.Remote contrl 7.Guarant Card 8.Battery Figure 4 Figure 3 ViewSonic Corporation N2752w-1M Confidential - Do Not Copy...
Page 53
PACKING PART LIST (N2752w-1M) ViewSonic Model Number: VS11257-1M Rev: 1a Item ViewSonic P/N Ref. P/N Description Q'ty N2752W monitor P-00008117 2013054003P POLYETHY BAG P-00005510 2012177501P POLYFOAM (L) P-00005511 2012177601P POLYFOAM (R) P-00008114 2012180002P POLYFOAM(DOWN) P-00008064 2013228807P POLYETHY BAG DC-00008114 2001131622P...
Page 54
Disassembly Procedure Disassembly of Stand and Dust Cover from LCD TV. 1.1 Detach Dust Cover from the LCD TV and Unscrew 4 screws that secure Stand Unit. Dust Cover Dust Cover Stand ViewSonic Corporation N2752w-1M Confidential - Do Not Copy...
Page 55
2.1 Unscrew 8 screws to remove Rear Cover. Rear Cover 3. Disassembly of Main Board,Power Board,IR Board,Speaker,Front Cover and Panel Unit. 3.1 Unscrew 13 screws to remove Shield Plate and dust cover. ViewSonic Corporation N2752w-1M Confidential - Do Not Copy...
Page 56
Shield Plate Dust Cover 3.2. Unscrew 4 screws to remove Speaker. Speaker 3.3. Unscrew 10 screws to remove Bracket.Fix. ViewSonic Corporation N2752w-1M Confidential - Do Not Copy...
Page 57
3.4. Unscrew 15 screws to remove METAL FITTG-IO. METAL FITTG-I/O-Down ViewSonic Corporation N2752w-1M Confidential - Do Not Copy...
Page 58
METAL FITTG-I/O-Side 3.5. Unscrew 5 screws and disconnect the wires to remove Main Board. Main Board ViewSonic Corporation N2752w-1M Confidential - Do Not Copy...
Page 59
3.6. Unscrew 4 screws and disconnect the wires to remove Power Board. Power Board 3.7. Unscrew 2 screws to remove Front Cover. ViewSonic Corporation N2752w-1M Confidential - Do Not Copy...
Page 60
3.8. Lay Panel Unit facedown and unscrew 9 screws on its right,left,up and down sides, to remove Panel Unit and Panel Bracket. Panel Bracket Panel Unit ViewSonic Corporation N2752w-1M Confidential - Do Not Copy...
Replace I106 Replace I135 signal output to I145? defective? Check I136 is Replace I136 defective? Check Pin37 of I145 is Check Earphone high? circuit Check I145 is Replace I145 defective? Check Speaker Wire ViewSonic Corporation N2752w-1M Confidential - Do Not Copy...
Page 62
OK? Check 3.3V is on C113? Replace I101 1.9V is on I102 Pin2? Replace I102 Check IR Board Replace IR Board Check X100 is OK? Replace x100 Replace I106 & I107 ViewSonic Corporation N2752w-1M Confidential - Do Not Copy...
Page 63
6.3. NO DISPLAY NTSC YPb Pr S-VIDEO Check Check Video wave form is Replace L221,R172 Check L224,R197,C340 is Replace L224,R197 or Replace I112 L221,R172,R173,C332,C33 on I112 Pin12 ? R173,C332,or C334 C340 4 is OK? Check Replace L215,R501,R170,C331 is L215.R501,R170 or C331 Check L226,R203,C335 is Replace L226,R203, or...
Page 64
RP32~RP41? Pin19~22 of P114 ? Check the LVDS wire from Replace LVDS Wire P114 to panel is OK? Check inverter wire from power board to panel is Replace Inverter Wire Replace Panel ViewSonic Corporation N2752w-1M Confidential - Do Not Copy...
Page 76
TSSOP16 DV18 POWER +1V8 MT5111 POWER DV33 POWER +3V3 MT5351 POWER DIGITAL OUTPUT AV33 POWER +3V3 MT5351 ANALOG POWER DV25 POWER +2V5 MT5351 DDR POWER DV12 POWER +1V2 MT5351 POWER GROUND GROUND ViewSonic Corporation N2752w-1M Confidential - Do Not Copy...
Page 77
R416 15,16,18 B9105B_3V3 SHDN DV12 11.5K1% 15,18 DV12 R0603 Regulator AP1522 SOT23-5/SMD 11,13,14,15,16,17,18 Vout = 1.25 x ( 1 + Rb / Ra ) GLOBAL SIGNAL POWER SUPPLY +30V FOR SAMSUNG TUNER ViewSonic Corporation N2752w-1M Confidential - Do Not Copy...
Page 78
R160 100 R0603 T_SDA_5111 C314 CVBS 0.1U 10U/50V C0603 CE025050 PORT TUNER DTVS203CH201M IF_AGC IF_AGC 2nd_IF+ 2nd_IF+ 2nd_IF- +30V_TUNER 2nd_IF- +30V_TUNER +5V_TUNER +5V_TUNER T_SDA_5111 T_SDA_5111 [1,2,4,5,6,7,8] T_SCL_5111 T_SCL_5111 GLOBAL SIGNAL TUNER INTERFACE ViewSonic Corporation N2752w-1M Confidential - Do Not Copy...
Page 79
C486 CE025050 C0603 L0805 C487 0.1U 0.1U 0.1U 0.1U 0.1U Digital 1.8V Bypass Caps C481 10U/50V 0.1U C0603 C0603 C0603 C0603 C0603 Digital 3.3V Bypass Caps CE025050 C0603 Analog 3.3V Bypass Caps ViewSonic Corporation N2752w-1M Confidential - Do Not Copy...
Page 80
AVDD_APLL0 CAPVPLL CAPVPLL CAPVGND CAPVGND APLLCAP1 APLLCAP1 APLLCAP0 APLLCAP0 ATP1 ATP1 ATP2 ATP2 ANALOG PART 5VDD L198 R121/0603 C743 0.1U OPTICAL MT5351 BGA471/SMD/SOCKET ASPDIF R493 DV25 SPDIF CIRCUIT P116 S/PDIF OUT RCA/SPDIF/DIP ViewSonic Corporation N2752w-1M Confidential - Do Not Copy...
Page 81
CE025063 C0603 C0603 C0603 C0603 C0603 C0603 C0603 C0603 BYPASS CAP. FOR TERMINATOR C546 C547 FOR DDR#2 0.1U 0.1U (EVERY 2 RESISTOR PUT 1 C0603 C0603 BYPASS CAP.) BYPASS CAP. FOR DDR ViewSonic Corporation N2752w-1M Confidential - Do Not Copy...
Page 82
TP75 TP/SMD/D0.6 JTMS JTMS TP/SMD/D0.6 TP76 SOFTWARE DEBUG PORT JTCK JTCK TP/SMD/D0.6 TP77 JRTCK JRTCK TP/SMD/D0.6 TP78 DV33 JTDO JTDO TP/SMD/D0.6 R309 R310 4.7K 4.7K R0603 R0603 U2RX U2TX FOR SOFTWARE LINK ViewSonic Corporation N2752w-1M Confidential - Do Not Copy...
Page 100
10. Exploded View And Exploded Parts List ViewSonic Corporation N2752w-1M Confidential - Do Not Copy...
Page 101
ViewSonic Corporation N2752w-1M Confidential - Do Not Copy...
Page 102
EXPLODED PARTS LIST (N2752w-1M) ViewSonic Model Number: VS11257-1M Rev: 1a Serial No. Prefix: QD9 Item ViewSonic P/N Ref. P/N Description Q'ty 2024268007P FRONT BEZEL JC278UB ABS94HB BLACK 2044266901P FUNCTION KEY JC278UB ABS 94V0 AL-PLATE PWR M-SCW-0824-0285 2084730082P SCREW,BND T+ M3X8(BND T+)
Page 103
All revised RSPLs with newly added items or any change made should be highlighted and correlated with the ECN/ECR approved by ViewSonic Corporation. This is to eliminate repeated cross checks of each item between this version and prior versions ViewSonic Corporation...
Page 104
BOM LIST (N2752w-1M) ViewSonic Model Number: VS11257-1M Rev: 1a Serial No. Prefix: QD9 Item ViewSonic P/N Ref. P/N Description Location Universal number# Q'ty 2346110496P CAP,CHIP 125'C CS 0603/X7R/50V 0.1u K T C100 2346110496P CAP,CHIP 125'C CS 0603/X7R/50V 0.1u K T...
Page 105
Item ViewSonic P/N Ref. P/N Description Location Universal number# Q'ty 2346110496P CAP,CHIP 125'C CS 0603/X7R/50V 0.1u K T C436 2346110496P CAP,CHIP 125'C CS 0603/X7R/50V 0.1u K T C439 2346110496P CAP,CHIP 125'C CS 0603/X7R/50V 0.1u K T C440 2341110296P CAP,CHIP 125'C...
Page 106
Item ViewSonic P/N Ref. P/N Description Location Universal number# Q'ty 173 N/A 2346110496P CAP,CHIP 125'C CS 0603/X7R/50V 0.1u K T C729 174 N/A 2346110496P CAP,CHIP 125'C CS 0603/X7R/50V 0.1u K T C730 175 N/A 2346110496P CAP,CHIP 125'C CS 0603/X7R/50V 0.1u K T...
Company: Add: Tel: Fax: E-mail: After completing this form, please return it to ViewSonic Quality Assurance in the USA at facsimile 1-909-839-7943. You may also e-mail any suggestions to the Director, Quality Systems & Processes (marc.maupin@viewsonic.com) ViewSonic Corporation N2752w-1M Confidential - Do Not Copy...