Warranty (U.s.a.) - Panasonic SA-XR57K Operating Instructions Manual

Warranty (U.S.A.)

Panasonic Consumer Electronics Company,
Division of Panasonic Corporation of North America
One Panasonic Way Secaucus, New Jersey 07094
Limited Warranty Coverage
If your product does not work properly because of a defect in materials or workmanship,
Panasonic Consumer Electronics Company or Panasonic Puerto Rico, Inc. (collectively
referred to as "the warrantor") will, for the length of the period indicated on the chart below,
which starts with the date of original purchase ("warranty period"), at its option either (a)
repair your product with new or refurbished parts, or (b) replace it with a new or a
refurbished product. The decision to repair or replace will be made by the warrantor.
Product or Part Name
Audio Products (except items listed below)
USB Reader-Writer, Personal Computer
Card Adapters
(in exchange for defective item)
Accessories: Headphones, Cartridges,
Microphones, Adapters
Rechargeable Batteries, DVD-R/-RAM Discs
(in exchange for defective item)
SD Memory Cards, Rechargeable Battery
Packs (in exchange for defective item)
During the "Labor" warranty period there will be no charge for labor. During the "Parts"
warranty period, there will be no charge for parts. You must carry-in or mail-in your
product during the warranty period. If non-rechargeable batteries are included, they are
not warranted. This warranty only applies to products purchased and serviced in the
United States or Puerto Rico. This warranty is extended only to the original purchaser of a
new product which was not sold "as is". A purchase receipt or other proof of the original
purchase date is required for warranty service.
Customer Services Directory
Obtain Product Information and Operating Assistance; locate your nearest Dealer or Servicenter; purchase Parts and
Accessories; or make Customer Service and Literature requests by visiting our Web Site at:
http://www.panasonic.com/consumersupport
or, contact us via the web at:
http://www.panasonic.com/contactinfo
You may also contact us directly at:
1-800-211-PANA (7262),
Monday-Friday 9 am-9 pm; Saturday-Sunday 10 am-7 pm, EST.
For hearing or speech impaired TTY users, TTY: 1-877-833-8855
Accessory Purchases
Purchase Parts, Accessories and Instruction Books online for all Panasonic Products by visiting our Web Site at:
http://www.pasc.panasonic.com
or, send your request by E-mail to:
npcparts@us.panasonic.com
You may also contact us directly at:
1-800-332-5368 (Phone) 1-800-237-9080 (Fax Only) (Monday – Friday 9 am to 8 pm, EST.)
Panasonic Services Company
20421 84th Avenue South, Kent, WA 98032
(We Accept Visa, MasterCard, Discover Card, American Express, and Personal Checks)
For hearing or speech impaired TTY users, TTY: 1-866-605-1277
Service in Puerto Rico
Panasonic Puerto Rico, Inc.
Ave. 65 de Infantería, Km. 9.5, San Gabriel Industrial Park, Carolina, Puerto Rico 00985
Phone (787)750-4300, Fax (787)768-2910
38
RQT8549
Panasonic Audio Products
Limited Warranty
Parts Labor
One (1) year One (1) year
One (1) year Not Applicable
Ninety (90) days Ninety (90) days
Ten (10) days Not Applicable
Ninety (90) days Not Applicable
Panasonic Puerto Rico, Inc.
Ave. 65 de Infantería, Km. 9.5
San Gabriel Industrial Park, Carolina, Puerto Rico 00985
Carry-In or Mail-In Service
For Carry-In or Mail-In Service in the United States call 1-800-211-PANA (1-800-211-7262)
or visit Panasonic web site: http://www.panasonic.com
For assistance in Puerto Rico call Panasonic Puerto Rico, inc. (787)-750-4300 or fax
(787)-768-2910.
Limited Warranty Limits And Exclusions
This warranty ONLY COVERS failures due to defects in materials or workmanship, and
DOES NOT COVER normal wear and tear or cosmetic damage. The warranty ALSO DOES
NOT COVER damages which occurred in shipment, or failures which are caused by
products not supplied by the warrantor, or failures which result from accidents, misuse,
abuse, neglect, mishandling, misapplication, alteration, faulty installation, set-up adjust-
ments, misadjustment of consumer controls, improper maintenance, power line surge,
lightning damage, modification, or commercial use (such as in a hotel, office, restaurant, or
other business), rental use of the product, service by anyone other than a Factory
Servicenter or other Authorized Servicer, or damage that is attributable to acts of God.
THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER "LIMITED
WARRANTY COVERAGE". THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR
CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT, OR
ARISING OUT OF ANY BREACH OF THIS WARRANTY. (As examples, this excludes
damages for lost time, travel to and from the servicer, loss of media or images, data or
other memory content. The items listed are not exclusive, but are for illustration only.) ALL
EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE WARRANTY OF
MERCHANTABILITY, ARE LIMITED TO THE PERIOD OF THE LIMITED WARRANTY.
Some states do not allow the exclusion or limitation of incidental or consequential damages, or
limitations on how long an implied warranty lasts, so the exclusions may not apply to you.
This warranty gives you specific legal rights and you may also have other rights which vary from
state to state. If a problem with this product develops during or after the warranty period, you may
contact your dealer or Servicenter. If the problem is not handled to your satisfaction, then write to
the warrantor's Consumer Affairs Department at the addresses listed for the warrantor.
PARTS AND SERVICE WHICH ARE NOT COVERED BY THIS LIMITED WARRANTY
ARE YOUR RESPONSIBILITY.