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Troubleshooting and tips
Take note of the safety notes in the "Safety" manual, when you connect or disconnect
!
cables.
If a fault occurs, try to correct it as described. If you fail to correct the problem, proceed as follows:
►
Make a note of the steps and the circumstances that led to the fault. Also make a note of any
error messages displayed.
►
Switch the notebook off.
►
Please contact the Hotline/Help Desk.
The telephone numbers are contained in the supplied help desk list. Please have the following
information ready when you call:
–
The model name and serial number of the notebook. The serial number is located on a
sticker on the underside of the notebook.
–
Notes of any messages that appear on the screen and information on acoustic signals.
–
Any changes you have made to the hardware or software after receiving the notebook.
–
Any changes you have made to the BIOS Setup settings after receiving the notebook.
–
Your system configuration and all peripheral devices connected to your system.
–
Your sales contract.
Restoring installed software
Please create backup copies of your files on a regular basis. If data is damaged or lost,
!
you can restore your applications using the original data carriers. However, if you do not
have backup copies of your own data files, they cannot be restored.
If your Operating System will not start, or if there are errors on the hard disk, the pre-installed
software may have to be re-installed.
The following resources are included with your computer:
●
"Fujitsu Siemens Product Recovery CD-ROM" CD/DVD
●
"Drivers & Utilities" CD/DVD
●
Special component driver CDs (optional)
●
Manual for the Windows Operating System
●
CoA (Certificate of Authenticity) Label
You are not asked for this registration code when restoring Windows XP.
Using these resources, you can completely restore the installed software as described below.
10600690747, edition 1
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