Epson XP-8700 Series User Manual page 148

Solving Problems
The paper settings on the printer are incorrect.
Solutions
Make sure the paper size and paper type settings match the actual paper size and paper type loaded in the
printer.
"Paper Size and Type Settings" on page 28
&
Paper slips when paper dust adheres to the roller.
Solutions
Clean the roller.
"Improving Paper Feeding Problems" on page 102
&
Cannot feed the paper after trying the solutions above.
Solutions
If you cannot feed paper from paper cassette 1, try loading the paper in paper cassette 2.
Paper Feeds at a Slant
The following causes can be considered.
The paper is loaded incorrectly.
Solutions
Load paper in the correct direction, and slide the edge guide against the edge of the paper.
"Loading Paper in the Paper Cassette 1" on page 30
&
"Loading Paper in the Paper Cassette 2" on page 34
&
"Loading Paper in the Rear Paper Feed Slot" on page 38
&
Several Sheets of Paper are Fed at a Time
The following causes can be considered.
The paper is moist or damp.
Solutions
Load new paper.
Static electricity is causing sheets of paper to stick to each other.
Solutions
Fan the paper before loading. If the paper still does not feed, load one sheet of paper at a time.
Multiple sheets of paper feed at the same time during manual 2-sided printing.
Solutions
Remove any paper that is loaded in the paper source before you reload the paper.
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Cannot Print or Scan Paper Does Not Feed Properly
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