Led Troubleshooting Tips - NETGEAR XAVN2001v1 Manual

XAVN2001 Powerline AV 200 Wireless-N Extender User Manual

LED Troubleshooting Tips

Table B-1. LED and Feature Troubleshooting
Problem
Power light is off.
Power LED is amber.
Powerline light is off.
Ethernet light is not
blinking.
Problem using the Reset or
Security button.
All LEDs are off when
plugged into the AC line.
B-2
Recommendation
Make sure that power is supplied to the electrical outlet, and the Powerline
device is not plugged into an extension cord, power strip, or surge protector.
The adapter enters power saving mode if the Ethernet port is not linked for
more than 10 minutes. It goes back to normal mode when the Ethernet port
is linked.
Powerline devices cannot find each other. Make sure that the Powerline
devices are plugged into outlets with power, and that they use the same
network encryption key.
• Move the Powerline device to a location closer to the computer or
devices.
• If you have set up network security, make sure that all Powerline devices
are using the same encryption key; see the online User Manual for
details.
• If the problem occurred after you changed the network encryption key,
reset each device to their factory default settings. If this fixes the problem,
see the User Manual for instructions about setting the network encryption
key.
There is no data traffic. Make sure that:
• Your router and modem are switched on.
• The Ethernet cable that came in the box are working and securely
connected to the Powerline adapter port and a router LAN port.
• The PC connected directly to the router can access the Internet.
• Press the Reset button on each device for 1 second to return the
Powerline adapter to its factory default settings
The Reset and Security buttons are located on the side panel of the
Powerline AV 200 Wireless-N Extender.
• Pressing the reset button longer than 2 seconds will not reset the device.
• Pressing the Security button longer than 2 seconds will not activate
security.
• See the User Manual for instructions on using the Reset and Security
buttons.
• check the Powerline utility, if see if the LEDs are turned via the software. If
so, then use the Powerline utility to turn them back on.
v1.0, July 2010
Troubleshooting