Page 1 HP Pavilion dv2 Entertainment PC Maintenance and Service Guide...
Page 2 The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.
Page 3 Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
Page 4 Safety warning notice...
Page 5: Table Of Contents
Table of contents 1 Product description 2 External component identification Top components ........................... 5 Display components ......................5 TouchPad ..........................6 Keys ............................. 7 Lights ........................... 8 Front components ..........................9 Right-side components ........................10 Left-side components ......................... 12 Bottom components ........................... 13 3 Illustrated parts catalog Service tag ............................
Page 6 Equipment guidelines ............... 35 Unknown user password ....................36 Component replacement procedures ....................37 Service tag ......................... 37 Computer feet ........................38 Battery ..........................39 Hard drive .......................... 40 Memory module ......................... 43 WWAN module ......................... 45 WLAN module ........................47 Keyboard ...........................
Page 7 System DMA specifications, AMD ...................... 91 System interrupt specifications, AMD discrete graphics ..............91 System interrupt specifications, AMD UMA graphics ................. 92 System I/O address specifications, AMD ................... 93 System memory map specifications, AMD discrete graphics ............. 95 System memory map specifications, AMD UMA graphics ..............96 7 Screw listing Phillips PM2.5×7.0 screw ........................
Page 8 Universal Serial Bus ......................... 126 10 Power cord set requirements Requirements for all countries or regions ..................127 Requirements for specific countries or regions ................128 11 Recycling Battery .............................. 129 Display .............................. 129 Index ................................. 135 viii...
Page 9: Product Description
AMD processors and graphics processors and graphics subsystems with subsystems with UMA discrete memory memory Product Name HP Pavilion dv2 Entertainment PC √ √ Processor Embedded AMD processor AMD Athlon™ 15W MV-40 1.60-GHz with 1- √ √ MB L2 cache (soldered on system board)
Page 10 MB × 1) Hard drives Supports Serial ATA (SATA) 9.5-mm, 6.35- √ √ cm (2.5-inch) hard drive Supports 1 hard drive √ √ Support for HP ProtectSmart Hard √ √ Drive Protection Single hard drive configurations: √ √ ● 500-GB, 5400-rpm ●...
Page 11 Category Description Computer models Computer models equipped with AMD equipped with AMD processors and graphics processors and graphics subsystems with subsystems with UMA discrete memory memory Broadcom BCM4312 802.11b/g WLAN √ √ module Broadcom 4322 802.11a/b/g/n + Bluetooth® √ √ WLAN module Broadcom BCM4312 802.11b/g + Bluetooth √...
Page 12 Category Description Computer models Computer models equipped with AMD equipped with AMD processors and graphics processors and graphics subsystems with subsystems with UMA discrete memory memory 65-W AC adapter with localized cable plug √ √ support (2-wire plug with ground pin, supports 2-pin DC connector) Security Security cable slot...
Page 13: External Component Identification
External component identification Top components Display components Component Description Wireless antenna locations (2) (select models Send or receive signals from one or more wireless devices. These only) antennas are not visible from the outside of the computer. Internal microphone Records sound. Webcam light On: The webcam is in use.
Page 14: Touchpad
TouchPad Component Description TouchPad on/off button Enables/disables the TouchPad. TouchPad* Moves the pointer and selects or activates items on the screen. Left TouchPad button* Functions like the left button on an external mouse. ● TouchPad light White: TouchPad is enabled. ●...
Page 15: Keys
Keys Component Description Displays system information when pressed in combination with key. Executes frequently used system functions when pressed in combination with a function key or the key. Windows logo key Displays the Windows Start menu. Windows applications key Displays a shortcut menu for items beneath the pointer. Embedded numeric keypad keys Can be used like the keys on an external numeric keypad.
Page 16: Lights
Lights Component Description Caps lock light On: Caps lock is on. TouchPad on/off light ● White: TouchPad is enabled. ● Amber: TouchPad is disabled. Speakers (2) Produce sound. ● Wireless light On: An integrated wireless device, such as a WLAN device and/or a Bluetooth®...
Page 17: Front Components
Front components Component Description Speakers (2) Produce sound. Wireless light ● On: An integrated wireless device, such as a WLAN device and/or a Bluetooth® device, is on. ● Off: All wireless devices are off. Power light ● On: The computer is on. ●...
Page 18: Right-Side Components
Right-side components Component Description ● Power light On: The computer is on. ● Blinking: The computer is in the Sleep state. ● Off: The computer is off or in Hibernation. ● Power switch When the computer is off, slide the switch to turn on the computer.
Page 19 Component Description Audio-in (microphone) jack Connects an optional computer headset microphone, stereo array microphone, or monaural microphone. Audio-out (headphone) jack Produces sound when connected to optional powered stereo speakers, headphones, ear buds, a headset, or television audio. USB port Connects an optional USB device. ●...
Page 20: Left-Side Components
Left-side components Component Description RJ-45 (network) jack Connects a network cable. External monitor port Connects an external VGA monitor or projector. HDMI port (select models only) Connects an optional video or audio device, such as a high- definition television, or any compatible digital or audio component. USB ports (2) Connect optional USB devices.
Page 21: Bottom Components
Bottom components Component Description Hard drive bay Holds the hard drive. Vents (4) Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. Memory module compartment Contains the memory module and WWAN module.
Page 22: Illustrated Parts Catalog
Illustrated parts catalog Service tag When ordering parts or requesting information, provide the computer serial number and model description provided on the service tag. (1) Product name: This is the product name affixed to the front of the computer. (2) Serial number (s/n): This is an alphanumeric identifier that is unique to each product. (3) Part number/Product number (p/n): This number provides specific information about the product's hardware components.
Page 23 Service tag...
Page 24: Computer Major Components
Computer major components Item Description Spare part number 12.1-inch display Panel (includes wireless antenna transceivers and cables) WXGA BrightView display panel with webcam and 1 microphone, Espresso Black 506769-001 Chapter 3 Illustrated parts catalog...
Page 25 Item Description Spare part number WXGA BrightView display panel with webcam and 1 microphone, Moonlight White 517587-001 Display Assembly internal components (not illustrated): 12.1-inch, WXGA BrightView display panel (raw) 517742-001 Display bezel 517733–001 Display back cover, Espresso Black 517734–001 Display back cover, Moonlight White 517735–001 Webcam/microphone module 517736–001...
Page 26 Item Description Spare part number Thailand 506782-281 Turkey 506782-141 The United Kingdom 506782-031 The United States 506782-001 Moonlight White Keyboards Belgium 517584-A41 Brazil 517584-201 Denmark, Norway, and Sweden 517584-DH1 France 517584-051 French Canada 517584-121 Germany 517584-041 Greece 517584-151 Italy 517854-061 Japan 517854-291 Latin America...
Page 27 Item Description Spare part number Cable Kit (not illustrated) (includes Bluetooth® cable, power cable, RJ-45 cable, and 517757-001 USB cable) NOTE: Cable Kit on page 23 for more Cable Kit spare part information. Bluetooth® connector cable (included in the Cable Kit, spare part number 517757–001. Cable Kit on page 23 for more information.) RJ-45 connector cable (included in the Cable Kit, spare part number 517757–001.
Page 28 Item Description Spare part number ● For use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, 504593–002 Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon, Cape Verde, the Central African Republic, Chad, Chile, the People's Republic of China, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic,...
Page 29 Item Description Spare part number (15) WLAN module compartment cover (included in access doors, spare part number 517748-001) See Access doors on page 22 for more spare part information. (16) Hard drive bay cover (included in access doors, spare part number 517748-001) See Access doors on page 22 for more spare part information.
Page 30: Access Doors
Access doors Item Description Spare part number Access doors 517748-001 WLAN module compartment cover (includes 1 captive screw, secured by a C-clip) Hard drive bay cover (includes 2 captive screws, secured by C-clips) Memory module compartment cover (includes 1 captive screw, secured by a C-clip) Chapter 3 Illustrated parts catalog...
Page 31: Cable Kit
Cable Kit Item Description Spare part number Cable Kit 517757-001 Power connector cable Bluetooth module cable USB cable RJ-45 cable (includes RJ-45 jack) Cable Kit...
Page 32: Mass Storage Devices
Mass storage devices Item Description Spare part number Hard drives (include left and right bracket rails, connector cable, Mylar cover with tab, and 4 rubber isolators) 500-GB, 5400-rpm 506776-001 320-GB, 5400-rpm 506775-001 250-GB, 5400-rpm 506774-001 160-GB, 5400-rpm 506773-001 Hard Drive Hardware Kit (not illustrated, includes left and right bracket rails, 506777-001 connector cable, Mylar cover with tab, and 4 rubber isolators) External Optical drives (include front bezel and bracket)
Page 33: Miscellaneous Parts
Miscellaneous parts Description Spare part number 65-W AC adapter 417220-001 Wired headset with volume control 371693-003 Power cords Argentina 490371-D01 Australia and New Zealand 490371-011 Belgium, Finland, France, Germany, Greece, the Netherlands, Norway, Portugal, Spain, and 490371-021 Sweden Brazil 490371-201 Canada, French Canada, Latin America, Thailand, and the United States 490371-001 Denmark...
Page 34: Sequential Part Number Listing
Sequential part number listing Spare part Description number 371693-003 Wired headset with volume control 417220-001 65-W AC adapter 483113–001 Bluetooth module for use only with computer models equipped with AMD processors (does not include a Bluetooth module cable) NOTE: The Bluetooth module cable is included in the Cable Kit, spare part number 517757-001. 483377-002 WWAN module 490371-001...
Page 35 Spare part Description number 504593-002 Broadcom 4312 802.11b/g WLAN module for use only with computer models equipped with AMD processors in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon, Cape Verde, the Central African Republic, Chad, Chile, the People's Republic of China, Colombia, Comoros,...
Page 36 Spare part Description number 506773-001 160-GB, 5400-rpm hard drive (includes left and right bracket rails, connector cable, Mylar cover with tab, and 4 rubber isolators) 506774-001 250-GB, 5400-rpm hard drive (includes left and right bracket rails, connector cable, Mylar cover with tab, and 4 rubber isolators) 506775-001 320-GB, 5400-rpm hard drive (includes left and right bracket rails, connector cable, Mylar cover with tab,...
Page 37 Spare part Description number 517584-001 Moonlight White keyboard for use in the United States 517584-031 Moonlight White keyboard for use in the United Kingdom 517584-041 Moonlight White keyboard for use in Germany 517584-051 Moonlight White keyboard for use in France 517584-061 Moonlight White keyboard for use in Italy 517584-071...
Page 38 Spare part Description number 517743-001 Display screw kit 517744-001 Battery cover 517745-001 Top cover, Espresso Black (includes TouchPad, TouchPad cable, and TouchPad buttons) 517746-001 Thermal module, UMA (includes heat sink and thermal material) 517747-001 Thermal module, discrete (includes heat sink and thermal material) 517748-001 Access doors (includes digital media slot bezel, WLAN module compartment cover, memory module compartment cover, hard drive bay cover)
Page 39: Removal And Replacement Procedures
Removal and replacement procedures Preliminary replacement requirements Tools required You will need the following tools to complete the removal and replacement procedures: ● Magnetic screwdriver ● Phillips P0 and P1 screwdrivers ● Flat-bladed screwdriver Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.
Page 40: Cables And Connectors
Cables and connectors CAUTION: When servicing the computer, be sure that cables are placed in their proper locations during the reassembly process. Improper cable placement can damage the computer. Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the cables during removal and insertion.
Page 41: Grounding Guidelines
Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions. A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or microcircuitry.
Page 42: Packaging And Transporting Guidelines
Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment: ● To avoid hand contact, transport products in static-safe tubes, bags, or boxes. ● Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging. ● Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.
Page 43: Equipment Guidelines
Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ● When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times.
Page 44: Unknown User Password
Unknown user password If the computer you are servicing has an unknown user password, follow these steps to clear the password. NOTE: These steps also clear CMOS. Before disassembling the computer, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
Page 45: Component Replacement Procedures
Component replacement procedures This chapter provides removal and replacement procedures. There are as many as 91 screws, in 8 different sizes, that must be removed, replaced, or loosened when servicing the computer. Make special note of each screw size and location during removal and replacement.
Page 46: Computer Feet
Computer feet The computer feet are adhesive-backed rubber pads. The feet are included in the Rubber Kit, spare part number 517761-001. Two rectangular rubber feet attach to the back edge of the base enclosure, and two square rubber feet attach to the front edge of the base enclosure in the locations illustrated below.
Page 47: Battery
Battery Description Spare part number 6-cell, 55-Wh, 2.55-Ah Li-ion battery 506781-001 4-cell, 32-Wh, 2.80-Ah Li-ion battery 506780-001 Battery cover 517744-001 Before disassembling the computer, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
Page 48: Hard Drive
Hard drive NOTE: The hard drive spare part kit includes left and right bracket rails, a connector cable, Mylar cover with tab, and 4 rubber isolators. Description Spare part number 500-GB, 5400-rpm 506776-001 320-GB, 5400-rpm 506775-001 250-GB, 5400-rpm 506774-001 160-GB, 5400-rpm 506773-001 Hard Drive Hardware Kit (includes left and right bracket rails, connector cable, Mylar cover with 506777-001...
Page 49 Lift the right side of the hard drive bay cover (2), swing it up and to the left, and remove the cover (3). The hard drive bay cover is included in the Access doors, spare part number 517748-001. Remove the three Phillips PM2.5x4.0 screws (1), and the one Phillips PM2.5x7.0 screw (2) that secure the hard drive to the computer.
Page 50 Lift the bracket (2) straight up to remove it from the hard drive. Reverse this procedure to reassemble and install the hard drive. Chapter 4 Removal and replacement procedures...
Page 51: Memory Module
Memory module Description Spare part number 4096-MB 517588-001 2048-MB 506772-001 1024-MB 506771-001 Before removing the memory module, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.
Page 52 Remove the module (2) by pulling it away from the slot at an angle. NOTE: Memory modules are designed with a notch (3) to prevent incorrect insertion into the memory module slot. Reverse this procedure to install the memory module. Chapter 4 Removal and replacement procedures...
Page 53: Wwan Module
WWAN module Description Spare part number WWAN module 483377-002 Before removing the WWAN module, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.
Page 54 NOTE: The blue WWAN antenna cable connects to the “Aux” terminal. The red WWAN antenna cable connects to the “Main” terminal. Remove the two Phillips PM2.5x4.0 screws (2) that secure the WWAN module to the computer. (The edge of the module opposite the slot rises away from the computer.) Remove the WWAN module (3) by pulling it away from the slot at an angle.
Page 55: Wlan Module
WLAN module Description Spare part number Broadcom 4322 802.11a/b/g/n WLAN module for use in Antigua and Barbuda, Barbados, Belize, 504664-001 Canada, the Cayman Islands, Guam, Puerto Rico, Trinidad and Tobago, the U.S. Virgin Islands, and the United States Broadcom 4322 802.11a/b/g/n WLAN module for use in Afghanistan, Albania, Algeria, Andorra, 504664-002 Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda,...
Page 56 Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.
Page 57 Remove the WLAN module (3) by pulling it away from the slot at an angle. NOTE: WLAN modules are designed with a notch (4) to prevent incorrect insertion into the WLAN module slot. Reverse this procedure to install a WLAN module. Component replacement procedures...
Page 58: Keyboard
Keyboard Keyboards—Espresso Black For use in country or region Spare part number For use in country or region Spare part number Belgium 506782-A41 Portugal 506782-131 Brazil 506782-201 Russia 506782-251 Denmark, Norway, and 506782-DH1 Saudi Arabia 506782-171 Sweden France 506782-051 South Korea 506782-AD1 French Canada 506782-121...
Page 59 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. Remove the battery (see Battery on page 39). Remove the following components: Hard drive (see Hard drive on page Memory module (see Memory module on page...
Page 60 Slide the keyboard (2) back until the keyboard connector on the system board is accessible. Release the zero insertion force (ZIF) connector (1) to which the keyboard cable is connected and disconnect the cable (2) from the system board. Remove the keyboard. Reverse this procedure to install the keyboard.
Page 61: Top Cover
Top cover Description Spare part number Top cover with TouchPad, TouchPad cable, and TouchPad buttons, Espresso Black 517745-001 Top cover with TouchPad, TouchPad cable, and TouchPad buttons, Moonlight White 519533-001 Before removing the top cover, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
Page 62 Release the ZIF connector (1), and disconnect the TouchPad cable (2) from the system board. Remove the five Phillips PM2.5x5.0 screws (1) that secure the top cover to the computer. Lift the rear edge (2) of the top cover until it rests at an angle. Remove the top cover (3) by lifting it up from the back and sliding it out.
Page 63: Fan
Description Spare part number 517749-001 Before removing the fan, follow these steps: Shut down the computer. If you are unsure whether is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.
Page 64 Lift the fan (3) up from the base enclosure. Reverse this procedure to install the fan. NOTE: To properly ventilate the computer, allow at least a 7.6-cm (3-inch) clearance on the left side of the computer. The computer uses an electric fan for ventilation. The fan is controlled by a temperature sensor and is designed to turn on automatically when high temperature conditions exist.
Page 65: Bluetooth Module
Bluetooth module NOTE: The Bluetooth module spare part kits do not include a Bluetooth module cable. The Bluetooth module cable is available in the Cable Kit, spare part number 517757-001. Description Spare part number Bluetooth module 483113-001 Before removing the Bluetooth module, follow these steps: Shut down the computer.
Page 66 Remove the Bluetooth module (3) from the base enclosure. Reverse this procedure to install the Bluetooth module. Chapter 4 Removal and replacement procedures...
Page 67: System Board
System board NOTE: All system board spare kits include replacement thermal material. Description Spare part number With embedded processor, MV40, 1.6-Ghz, RX781 Northbridge and ATI-M82-S discrete graphics 506763-001 subsystem memory With embedded processor, MV40, 1.6-Ghz, RS780 Northbridge and ATI-M UMA graphics 506762-001 subsystem memory Before removing the system board, follow these steps:...
Page 68 Remove the system board: Disconnect the following cables from the system board: (1) Speaker cable (2) Camera microphone cable (3) Power connector cable (4) RJ-45 cable Turn the computer upside down and disconnect the display panel cable located in the WLAN compartment.
Page 69 Remove the five Phillips PM2.0×5.0 screws that secure the system board to the base enclosure. Remove the two PM2.0x3.0 screws (1) from the power switch board on the top, right side of the computer. Disconnect the audio-infrared cable (2) from the power switch board. Lift the power switch board (3) up from the base enclosure.
Page 70 Remove seven PM2.0x5.0 screws from the silver metal trim surrounding the base enclosure as illustrated below. Pull the left side of the metal trim away from the computer (1), lift the system board up on the left side at an angle (2), and remove it from the base enclosure (3). Reverse this procedure to install the system board.
Page 71: Speaker Assembly
Speaker assembly Description Spare part number Speaker assembly 517754-001 Before removing the speaker assembly, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.
Page 72: Led Board
Remove the speaker assembly (2). Reverse this procedure to install the speaker assembly. LED board NOTE: The LED board is included with the base enclosure. For information on the base enclosure with a UMA heat sink, see spare part number 517752-001. For information on the base enclosure with a discrete heat sink, see spare part number 517753-001.
Page 73 System board (see System board on page Speaker assembly (see Speaker assembly on page Remove the LED board: Remove the two PM2.0x5.0 screws (1) that secure the LED board to the base enclosure. Lift the LED board up (2) and out of the base enclosure. Reverse this procedure to install the LED board.
Page 74: Rtc Battery
RTC battery NOTE: Removing the AC adapter, battery pack, and RTC battery and leaving them uninstalled for 10 or more seconds causes all passwords and CMOS settings to be cleared. Description Spare part number RTC battery 517759-001 Before removing the RTC battery, follow these steps: Shut down the computer.
Page 75 Remove the RTC battery (2) from the socket on the system board. Reverse this procedure to install the RTC battery. Be sure that the RTC battery is installed with the “+” sign facing up. Component replacement procedures...
Page 76: Display Assembly
Display assembly NOTE: The display assembly includes a webcam, a microphone, and 2 wireless antenna transceivers and cables. Description Spare part number 12.1-inch WXGA+ BrightView display assembly, Espresso Black 506769-001 12.1-inch WXGA+ BrightView display assembly, Moonlight White 517587-001 Before removing the display assembly, follow these steps: Shut down the computer.
Page 77 Remove the display assembly (3). If it is necessary to replace the display bezel or any of the display assembly internal components, remove the following screw covers and screws: (1) Two rubber screw covers on the display bezel bottom edge. The display rubber screw covers are included in the Rubber Kit, spare part number 517761-001.
Page 78 Remove the display bezel (4). The display bezel is available using spare part number 517733-001. If it is necessary to replace the display hinges, remove the two Phillips PM2.0x5.0 screws (1) and the four Phillips PM 2.5x4.0 screws (2) that secure the hinges to the display panel. Remove the display hinges (3).
Page 79 If it is necessary to replace the hinge covers, remove the four Phillips PM2.0x3.0 broadhead screws (1) that secure the covers to the hinges, then remove the hinge covers (2). If it is necessary to replace the display panel, remove the four Phillips PM2.5×4.0 screws (1) that secure the display panel to the display enclosure.
Page 80: Webcam/Microphone Module
Webcam/microphone module NOTE: If it has been determined that the webcam/microphone module is the component that must be replaced to complete the computer repair, the display assembly does not have to be removed. Follow the procedures in this section to replace the webcam/microphone module. For information on replacing the display assembly and other display assembly internal components, see Display assembly on page...
Page 81 Release the webcam/microphone module (1) from the display enclosure as far as the webcam/ microphone module cable allows. Disconnect the webcam/microphone module cable (2) from the webcam/microphone module. Remove the webcam/microphone module. Reverse this procedure to install the webcam/microphone module. Component replacement procedures...
Page 82: Power Connector Cable
Power connector cable NOTE: The power connector cable is available in the Cable Kit, spare part number 501891-001. Before removing the power connector cable, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
Page 83 Remove the power connector cable (2) from the routing channel built into the base enclosure. Reverse this procedure to install the power connector cable. Component replacement procedures...
Page 84: Heat Sink
Heat sink NOTE: The heat sink spare kit includes replacement thermal material. Description Spare part number For use only with computer models equipped with discrete graphics subsystem memory 517747-001 For use only with computer models equipped with UMA graphics subsystem memory 517746-001 NOTE: To properly ventilate the computer, allow at least a 7.6-cm (3-inch) clearance on the right side...
Page 85 NOTE: Steps 1 through 3 apply only to computer models equipped with discrete graphics subsystem memory. Remove the two Phillips PM2.0×40 screws that secure the heat sink assembly to the top of the system board. Turn the system board upside down and remove the four Phillips PM2.0x4.0 screws (1) that secure the heat sink assembly to the system board.
Page 86 Remove the heat sink (2). NOTE: Due to the adhesive quality of the thermal material located between the heat sink and system board components, it may be necessary to move the heat sink from side to side to detach NOTE: The thermal material must be thoroughly cleaned from the surfaces of the system board (1), (2), and (3), and the heat sink components (4) each time the heat sink is removed.
Page 87 The following illustration shows the replacement thermal material locations for computer models equipped with UMA graphics subsystem memory. Reverse this procedure to install the heat sink assembly. Component replacement procedures...
Page 88: Setup Utility
Setup Utility Starting the Setup Utility The Setup Utility is a ROM-based information and customization utility that can be used even when your Windows® operating system is not working. NOTE: The fingerprint reader (select models only) cannot be used to access the Setup Utility. The utility reports information about the computer and provides settings for startup, security, and other preferences.
Page 89: Using The Setup Utility
Using the Setup Utility Changing the language of the Setup Utility The following procedure explains how to change the language of the Setup Utility. If the Setup Utility is not already running, begin at step 1. If the Setup Utility is already running, begin at step 2. Open the Setup Utility by turning on or restarting the computer.
Page 90: Displaying System Information
Displaying system information The following procedure explains how to display system information in the Setup Utility. If the Setup Utility is not open, begin at step 1. If the Setup Utility is open, begin at step 2. Open the Setup Utility by turning on or restarting the computer. While the “Press the ESC key for Startup Menu”...
Page 91 After either choice, the computer restarts in Windows. Using the Setup Utility...
Page 92: Setup Utility Menus
Setup Utility menus The menu tables in this section provide an overview of Setup Utility options. NOTE: Some of the Setup Utility menu items listed in this chapter may not be supported by your computer. Main menu Select To do this System information ●...
Page 93: Diagnostics Menu
Select To do this Fan Always On Enabled/disable Fan Always On. When enabled, the computer fan will always be on. Boot Options Set the following boot options: ● Delay (sec.)―Set the delay for the functions of the Setup Utility in intervals of 5 seconds each (0, 5, 10, 15, 20). ●...
Page 94: Specifications
Specifications Computer specifications Metric U.S. Dimensions Width 29.2 cm 11.50 in Depth 24.0 cm 9.45 in Height (front to back) 2.37 to 3.23 cm 0.93 to 1.27 in Weight (with hard drive, and 6-cell 1.79 kg 3.94 lbs battery) Second hard drive adds: 0.13 kg 0.28 lbs Camera adds:...
Page 95: 12.1-Inch Wxga Display Specifications
12.1-inch WXGA display specifications Metric U.S. Dimensions Height 26.1 cm 10.0 in Width 16.3 cm 6.43 in Diagonal 30.7 cm 12.1 in Number of colors Up to 16.8 million Contrast ratio 500:1 Brightness 150 nits typical Pitch resolution Pitch 0.204 × 0.204 mm Format 1280 ×...
Page 96: Hard Drive Specifications
Hard drive specifications 500-GB* 320-GB* 250-GB* 160-GB* Dimensions Height 9.5 mm 9.5 mm 9.5 mm 9.5 mm Width 70 mm 70 mm 70 mm 70 mm Weight 101 g 101 g 101 g 101 g Interface type SATA SATA SATA SATA Transfer rate Synchronous (maximum)
Page 97: Blu-Ray Rom Dvd±R/Rw Supermulti Dl Drive Specifications
Blu-ray ROM DVD±R/RW SuperMulti DL Drive specifications Applicable disc Read: Write: CD-DA, CD+(E)G, CD-MIDI, CDTEXT, CD-R and CD-RW DVD+R, DVD+R(9), CD-ROM, CD-ROM XA, DVD+RW, DVD-R, DVD-R(9),DVD-RW, MIXED MODE CD, CD-I, CD-I Bridge DVD-RAM (Photo-CD, Video CD), Multisession CD (Photo-CD, CD-EXTRA, Portfolio, CD- R, CD-RW), CD-R, CD-RW, DVDROM (DVD-5, DVD-9, DVD-10, DVD-18), DVD-R, DVD-RW, DVD+R,...
Page 98: Dvd±Rw And Cd-Rw Super Multi Double-Layer Combo Drive Specifications
DVD±RW and CD-RW Super Multi Double-Layer Combo Drive specifications Applicable disc Read: Write: CD-DA, CD+(E)G, CD-MIDI, CD- CD-R and CD-RW TEXT, CD-ROM, CD-ROM XA, MIXED DVD+R, DVD+RW, DVD-R, DVD-RW, MODE CD, CD-I, CD-I Bridge (Photo- DVD-RAM CD, Video CD), Multisession CD (Photo-CD, CD-EXTRA, Portfolio, CD- R, CD-RW), CD-R, CD-RW, DVD- ROM (DVD-5, DVD-9, DVD-10,...
Page 99: System Dma Specifications, Amd
System DMA specifications, AMD Hardware DMA System function DMA4 Direct memory access controller System interrupt specifications, AMD discrete graphics Hardware IRQ System function IRQ0 High precision event timer IRQ1 Standard 101-/102-Key or Microsoft® Natural PS/2 Keyboard IRQ5 RICOH OHCI Compliant IEEE 1394 Host Controller IRQ7 Ricoh Memory Stick Controller Ricoh SD/MMC Host Controller...
Page 100: System Interrupt Specifications, Amd Uma Graphics
System interrupt specifications, AMD UMA graphics Hardware IRQ System function IRQ0 High precision event timer IRQ1 Standard 101-/102-Key or Microsoft® Natural PS/2 Keyboard IRQ5 RICOH OHCI Compliant IEEE 1394 Host Controller IRQ7 Ricoh Memory Stick Controller Ricoh SD/MMC Host Controller Ricoh XD-Picture Card Controller SDA Standard Compliant SD Host Controller IRQ8...
Page 101: System I/O Address Specifications, Amd
System I/O address specifications, AMD I/O address (hex) System function (shipping configuration) 0000 - 0008 DMA controller 000A - 000F DMA controller 0020 - 0021 Programmable interrupt controller 0040 - 0043 System timer 0060 - 0060 Standard 101-/102-Key or Microsoft® Natural PS/2 Keyboard 0061 - 0061 System speaker 0062 - 0062...
Page 102 I/O address (hex) System function (shipping configuration) 30E0 - 30E3 (UMA only) Standard Dual Channel PCI IDE Controller 30E8 - 30EB Standard Dual Channel PCI IDE Controller 30EC - 30EF Standard Dual Channel PCI IDE Controller 30F0 - 30F7 Standard Dual Channel PCI IDE Controller 30F8 - 30FF (discrete only) Standard Dual Channel PCI IDE Controller 4000 - 407F (discrete only)
Page 103: System Memory Map Specifications, Amd Discrete Graphics
System memory map specifications, AMD discrete graphics Size Memory address System function 128 KB 000A0000-000BFFFF nVidia GeForce8400M GS 16 KB B0000000-B0003FFF HDA Controller 8 KB B0004000-B0005FFF Standard Dual Channel PCI IDE Controller 4 KB B0006000-B0006FFF Standard OpenHCD USB Host Controller 256 B B0007000-B00070FF Standard Enhanced PCI to USB Host...
Page 104: System Memory Map Specifications, Amd Uma Graphics
System memory map specifications, AMD UMA graphics Size Memory address System function 128 KB 000A0000-000BFFFF nVidia MCP67M 16 KB B0000000-B0003FFF HDA Controller 8 KB B0004000-B0005FFF Standard Dual Channel PCI IDE Controller 4 KB B0006000-B0006FFF Standard OpenHCD USB Host Controller 256 B B0007000-B00070FF Standard Enhanced PCI to USB Host Controller...
Page 105: Screw Listing
Screw listing This section provides specification and reference information for the screws used in the computer. All screws listed in this section are available in the Screw Kit, spare part number 517762-001, and the Display Screw Kit, spare part number 517743-001.
Page 106: Phillips Pm2.5×7.0 Screw
Phillips PM2.5×7.0 screw Color Quantity Length Thread Head diameter Silver 7.0 mm 2.5 mm 5.0 mm Where used: One screw that secures the hard drive to the computer Chapter 7 Screw listing...
Page 107: Phillips Pm2.5×6.0 Captive Screw
Phillips PM2.5×6.0 captive screw Color Quantity Length Thread Head diameter Black 6.0 mm 2.5 mm 5.0 mm Where used: (1) Two captive screws that secure the hard drive bay cover to the computer (screws are secured by C- clips) (2) One captive screw that secures the WLAN module compartment cover to the computer (screw is secured by a C-clip) (3) Two captive screws that secure the memory module compartment cover to the computer (screws are secured by C-clips)
Page 108: Phillips Pm2.5X5.0 Screw
Phillips PM2.5x5.0 screw Color Quantity Length Thread Head diameter Silver 5.0 mm 2.5 mm 5.0 mm Where used: 5 screws that secure the top cover to the computer 100 Chapter 7 Screw listing...
Page 109: Phillips Pm2.0X3.0 Broadhead Screw
Phillips PM2.0x3.0 broadhead screw Color Quantity Length Thread Head diameter Black 3.0 mm 2.0 mm 7.0 mm Where used: 4 broadhead screws that secure the hinge covers to the display panel Phillips PM2.0x3.0 broadhead screw 101...
Page 110: Phillips Pm2.0X3.0 Screw
Phillips PM2.0x3.0 screw Color Quantity Length Thread Head diameter Black 3.0 mm 2.0 mm 4.5 mm Where used: One screw that secures the Bluetooth module to the system board 102 Chapter 7 Screw listing...
Page 111 Where used: 2 screws that secure the power switch board to the base enclosure Phillips PM2.0x3.0 screw 103...
Page 112: Phillips Pm2.0×4.0 Screw
Phillips PM2.0×4.0 screw Color Quantity Length Thread Head diameter Silver 4.0 mm 2.0 mm 4.5 mm Where used: 2 screws that secure the discrete heat sink to the top of the system board Where used: 4 screws that secure the discrete heat sink to the bottom of the system board 104 Chapter 7 Screw listing...
Page 113 Where used: 3 screws that secure the UMA heat sink to the bottom of the system board Phillips PM2.0×4.0 screw 105...
Page 114: Phillips Pm2.0×5.0 Screw
Phillips PM2.0×5.0 screw Color Quantity Length Thread Head diameter Black 5.0 mm 2.0 mm 5.0 mm Where used: 4 screws that secure the top cover to the computer Where used: 3 screws that secure the fan to the system board 106 Chapter 7 Screw listing...
Page 115 Where used: 7 screws that secure the silver metal trim to the base component Where used: 2 screws that secure the LED board to the base component Phillips PM2.0×5.0 screw 107...
Page 116: Phillips Pm2.0X5.0 Screw
Phillips PM2.0x5.0 screw Color Quantity Length Thread Head diameter Silver 5.0 mm 2.0 mm 5.0 mm Where used: 2 screws that secure the hinges to the display panel 108 Chapter 7 Screw listing...
Page 117 Where used: 4 screws that secure the display assembly to the computer Where used: 2 screws that secure the display bezel to the display assembly Where used: 5 screws that secure the system board to the base component Phillips PM2.0x5.0 screw 109...
Page 118: Phillips Pm2.5×4.0 Screw
Phillips PM2.5×4.0 screw Color Quantity Length Thread Head diameter Black 4.0 mm 2.5 mm 5.0 mm Where used: 4 screws that secure the display hinge covers to the display panel Where used: 4 screws that secure the display panel to the display assembly 110 Chapter 7 Screw listing...
Page 119 Where used: 2 screws that secure the speaker module to the base component Phillips PM2.5×4.0 screw 111...
Page 120: Phillips Pm2.5X4.0 Screw
Phillips PM2.5x4.0 screw Color Quantity Length Thread Head diameter Silver 4.0 mm 2.5 mm 5.0 mm Where used: 3 screws that secure the hard drive to the bottom of the computer 112 Chapter 7 Screw listing...
Page 121 Where used: 2 screws that secure the WLAN module to the bottom of the computer Phillips PM2.5x4.0 screw 113...
Page 122: Phillips Pm3.0×4.0 Screw
Phillips PM3.0×4.0 screw Color Quantity Length Thread Head diameter Silver 4.0 mm 3.0 mm 5.0 mm Where used: 4 screws that secure the hard drive bracket to the hard drive 114 Chapter 7 Screw listing...
Page 123: Phillips Pm2.5×6.0 Screw
Phillips PM2.5×6.0 screw Color Quantity Length Thread Head diameter Black 6.0 mm 2.5 mm 5.0 mm Where used: 2 screws that secure the WWAN module to the bottom of the computer Phillips PM2.5×6.0 screw 115...
Page 124: Phillips Pm2.5×9.0 Screw
Phillips PM2.5×9.0 screw Color Quantity Length Thread Head diameter Black 9.0 mm 2.5 mm 5.0 mm Where used: 2 screws that secure the top cover to the computer 116 Chapter 7 Screw listing...
Page 125: Phillips Pm2.5X10.0 Screw
Phillips PM2.5x10.0 screw Color Quantity Length Thread Head diameter Black 10.0 mm 2.5 mm 5.0 mm Where used: 2 screws that secure the keyboard to the computer Phillips PM2.5x10.0 screw 117...
Page 126: Backup And Recovery
Recovery discs have been included for computers that do not have a partition. Use these discs to recover your operating system and software. To check for the presence of a recovery partition, select Start > Computer. If the partition is present, an HP Recovery drive is listed in the Hard Disk Drives section of the window.
Page 127: Creating Recovery Discs
Creating recovery discs HP recommends that you create recovery discs to be sure that you can restore your system to its original factory state if you experience serious system failure or instability. Create these discs after setting up the computer for the first time.
Page 128: Backing Up Your Information
Backing up your information When to back up ● On a regularly scheduled basis NOTE: Set reminders to back up your information periodically. ● Before the computer is repaired or restored ● Before you add or modify hardware or software Backup suggestions ●...
Page 129: Create A System Restore Point
Create a system restore point Select Start > Control Panel > System and Maintenance > System. In the left pane, click System Protection. Click the System Protection tab. Under Automatic restore points, select the disk for which you want to create a restore point. Click Create.
Page 130: Performing A Recovery
You can recover only files that you have previously backed up. HP recommends that you use HP Recovery Manager to create an entire drive backup as soon as you set up your computer. Recovery Manager software allows you to repair or restore the system if you experience system failure or instability.
Page 131: Connector Pin Assignments
Connector pin assignments Audio-in (microphone) Signal Audio signal in Audio signal in Ground Audio-out (headphone) Signal Audio out, left channel Audio out, right channel Ground External monitor Audio-in (microphone) 123...
Page 132 Signal Red analog Green analog Blue analog Not connected Ground Ground analog Ground analog Ground analog +5 VDC Ground Monitor detect DDC 2B data Horizontal sync Vertical sync DDC 2B clock 124 Chapter 9 Connector pin assignments...
Page 133: Hdmi
HDMI Signal TMDS data 2+ TMDS data 2 shield TMDS data 2– TMDS data 1+ TMDS data 1 shield TMDS data 1– TMDS data 0+ TMDS data 0 shield TMDS data 0– TMDS clock+ TMDS clock shield TMDS clock- Not connected DDC clock DDC data Ground...
Page 134: Network)
RJ-45 (network) Signal Transmit + Transmit - Receive + Unused Unused Receive - Unused Unused Universal Serial Bus Signal +5 VDC Data - Data + Ground 126 Chapter 9 Connector pin assignments...
Page 135: 10 Power Cord Set Requirements
10 Power cord set requirements The wide range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC or from 220 to 240 volts AC. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased.
Page 136: Requirements For Specific Countries Or Regions
Requirements for specific countries or regions Country or region Accredited agency Applicable note number Australia EANSW Austria Belgium CEBC Canada Denmark DEMKO Finland FIMKO France Germany Italy Japan METI The Netherlands KEMA Norway NEMKO The People's Republic of China South Korea Sweden SEMKO Switzerland...
Page 137: 11 Recycling
Careful handling must be exercised when removing these components. NOTE: Materials Disposal. This HP product contains mercury in the backlight in the display assembly that might require special handling at end-of-life. Disposal of mercury may be regulated because of environmental considerations. For disposal or recycling information, contact your local authorities, or see the Electronic Industries Alliance (EIA) Web site at http://www.eiae.org.
Page 138 Perform the following steps to disassemble the display assembly: Remove all screw covers (1) and screws (2) that secure the display bezel to the display assembly. Lift up and out on the left and right inside edges (1) and the top and bottom inside edges (2) of the display bezel until the bezel disengages from the display assembly.
Page 139 Disconnect all display panel cables (1) from the display inverter and remove the inverter (2). Remove all screws (1) that secure the display panel assembly to the display enclosure. Remove the display panel assembly (2) from the display enclosure. Turn the display panel assembly upside down. Remove all screws that secure the display panel frame to the display panel.
Page 140 Remove the display panel frame (2) from the display panel. Remove the screws (1) that secure the backlight cover to the display panel. Lift the top edge of the backlight cover (2) and swing it outward. Remove the backlight cover. Turn the display panel right-side up.
Page 141 Remove the backlight cables (1) from the clip (2) in the display panel. Turn the display panel upside down. Remove the backlight frame from the display panel. WARNING! The backlight contains mercury. Exercise caution when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury. Display 133...
Page 142 Remove the backlight from the backlight frame. Disconnect the display cable (1) from the LCD panel. Remove the screws (2) that secure the LCD panel to the display rear panel. Release the LCD panel (3) from the display rear panel. Release the tape (4) that secures the LCD panel to the display rear panel.
Page 143: Index
Index Symbols/Numerics battery light, identifying 8, 9 front 9 1394 Power Saving 84 battery release latches, left-side 12 identifying 13 right-side 10 bays top 5 AC adapter light, identifying 11 battery 13 computer feet AC adapter, spare part hard drive 13 locations 38 number 25, 26 Blu-ray Disc ROM Drive...
Page 144 removal 71 keypad 7 spare part numbers 16, 27, hard drive num lk 7 29, 71 precautions 32 Windows applications 7 display screw kit, spare part product description 2 Windows logo 7 number 17, 30 removal 40 display specifications 87 spare part numbers 21, 24, LAN Power Saving 84 displaying system information 82...
Page 145 power lights, identifying 8, 9, 10 RJ-45 cable, illustrated 23 network jack power requirements, product RJ-45 jack location 12 description 3 identifying 12 pin assignments 126 power switch board, spare part pin assignments 126 num lk key, identifying 7 number 30 RTC battery num lock light, identifying 8 power switch, identifying 10...
Page 146 DVD±RW and CD-RW Combo Virtualization Technology 84 Drive 90 hard drive 88 webcam I/O addresses 93 identifying 5 interrupts 91, 92 product description 2 memory map 95, 96 webcam/microphone cable, spare optical drive 89, 90 part number 17, 29 system DMA 91 webcam/microphone module static-shielding materials 35 removal 72, 73...

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