DirecTV GENIE HR54 User Manual page 112

FREQUENTLY ASKED QUESTIONS
the channel. Press ENTER after entering a channel number to tune immediately.
Make sure the device you are trying to control has been programmed to your DIRECTV Remote Control. See Chapter 6,
"Settings & Help: Settings: Remote Control" for instructions on how to program your remote to control other devices.
If the indicator lights on the remote control start flashing, the batteries in the remote control are running low and should be
replaced soon. You may also see an onscreen message that the batteries are low. Note that when you replace the batteries,
you should not have to reprogram your remote to control other devices unless the batteries have been completely dead for a
month or more.
Q: Why won't my DIRECTV
Your Receiver or Client won't turn on with either the Remote or from the front panel.
Possible Causes:
Remote batteries have an insufficient charge.
Receiver / Client or power strip is not plugged in to a power source, or power cord is not plugged in to the Receiver.
Wall outlet is not providing power.
Solution:
If your Receiver or Client won't turn on, the problem may be with the device itself, or with the remote control. Please try the
following:
To Check the Receiver or Client (C31, C41, C41W and above):
Verify the detachable power cord is plugged into the back of the DIRECTV
Check the outlet or power strip to make sure it is "live" by plugging in something else.
Try plugging Receiver or Client into a different wall outlet.
Make sure the outlet is not controlled by a wall switch.
Unplug Receiver or Client for five minutes, and then plug it in again.
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Receiver or Client turn on?
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Receiver or Client and the wall outlet.
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