ATEN KE6900ST User Manual

ATEN KE6900ST User Manual

Kvm over ip matrix system
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KVM over IP Matrix System
KE6900 / KE6900ST / KE6910 / KE6912 / KE6940 / KE8900S / KE8950 /
KE8952 / KE9900ST / KE9950 / KE9952
CCKM KE Matrix Manager Software
User Manual
www.aten.com

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Summary of Contents for ATEN KE6900ST

  • Page 1 KVM over IP Matrix System KE6900 / KE6900ST / KE6910 / KE6912 / KE6940 / KE8900S / KE8950 / KE8952 / KE9900ST / KE9950 / KE9952 CCKM KE Matrix Manager Software User Manual www.aten.com...
  • Page 2: Emc Information

    KVM over IP Matrix System User Manual EMC Information FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE STATEMENT: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
  • Page 3: User Information

    Japan 81-3-5615-5811 Korea 82-2-467-6789 North America 1-888-999-ATEN ext 4988 1-949-428-1111 User Notice All information, documentation, and specifications contained in this manual are subject to change without prior notification by the manufacturer. The manufacturer makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties as to merchantability or fitness for any particular purpose.
  • Page 4: Package Contents

    2 Power Adapters 1 Mounting Kit 1 User Instructions* KE6900ST The KE6900ST package consists of: 1 KE6900ST DVI KVM over IP Extender Lite 1 USB DVI-D KVM Cable 1 Foot Pad Set 1 Power Adapter 1 Mounting Kit 1 User Instructions*...
  • Page 5: Ke8950 / Ke8952

    KVM over IP Matrix System User Manual 1 USB DVI-D KVM Cable (for KE6910T/KE6912T) 2 Power Adapters (for KE6910T / KE6910R) 2 Power Cords (for KE6910T / KE6910R) 1 Foot Pad Set 2 Power Adapters 1 Mounting Kit (for KE6910T / KE6912T) 1 User Instructions* KE8900S The KE8900S package consists of:...
  • Page 6: Ke9950 / Ke9952

    1 Mounting Kit (for KE9950T / KE9952T) 1 User Instructions* * Features may have been added to the KE6900 / KE6900ST / KE6910 / KE6912 / KE6940 / KE8900S / KE8950 / KE8952 / KE9900ST / KE9950 / KE9952 since this manual was published. Please visit our website to...
  • Page 7 KE6900 / KE6900ST / KE6910 / KE6912 / KE6940 / KE8900S / KE8950 / KE8952 / KE9900ST / KE9950 / KE9952 or to any other devices on the installation.
  • Page 8: Table Of Contents

    KE6900ST ........
  • Page 9 KE6900ST ........
  • Page 10 KVM over IP Matrix System User Manual KE6910 LAN Installation ........88 KE6910 Network Installation Diagram 1 of 2 .
  • Page 11 KVM over IP Matrix System User Manual Linux Installation ......... . 139 Browser / Telnet Operation Chapter 5.
  • Page 12 KVM over IP Matrix System User Manual Adding a Schedule ........197 Log .
  • Page 13 KE6900ST ........
  • Page 14 KVM over IP Matrix System User Manual Other Factors ........299 Choose a High Performance Switch .
  • Page 15: About This Manual

    Chapter 3, OSD Operation, explains the fundamental concepts involved in operating the KE6900 / KE6900ST / KE6910 / KE6912 / KE6940 / KE8900S / KE8950 / KE8952 / KE9900ST / KE9950 / KE9952, and provides a complete description of the On Screen Displays (OSDs) and how to work with them.
  • Page 16 KVM over IP Matrix System User Manual Chapter 12, CLI Commands, provides a complete list of the serial protocol and TCP/IP commands used when utilizing the RS-232 Serial Port or a network connection to configure the KE devices. An Appendix, at the end of the manual provides technical and troubleshooting information.
  • Page 17: Conventions

    For information about all ATEN products and how they can help you connect without limits, visit ATEN on the Web or contact an ATEN Authorized Reseller. Visit ATEN on the Web for a list of locations and telephone numbers: International http://www.aten.com...
  • Page 18 KVM over IP Matrix System User Manual This Page Intentionally Left Blank xviii...
  • Page 19: Chapter 1. Introduction

    Overview The KVM over IP Matrix System is a solution that combines KE Series Extenders (KE6900, KE6940, KE6900ST, KE6910, KE6912, KE8900S, KE8950, KE8952, KE9900ST, KE9950, KE9952), with the KE Matrix Manager Software (CCKM) to extend, control and monitor access to computers, across a network, in a multitude of ways.
  • Page 20 KE models. KE6900ST is a slim KVM over IP Transmitter that supports DVI input. KE8900S offers a slim KVM over IP Transmitter (KE8900ST) and a slim KVM over IP Receiver (KE8900SR) to respectively support HDMI video input from the computer and one HDMI monitor output.
  • Page 21: Features

    Transmitter and connect to each from different Receivers (KE6940 only) Gigabit Ethernet port Remote login security DVI digital and analog monitor support (KE6900/KE6900ST/KE6910/ KE6912/KE6940) HDMI monitor support (KE8900S/KE8950/KE8952) DisplayPort monitor support (KE9900ST/KE9950/KE9952) Built-in ESD protection and surge protection Supports 2 channel analog (KE69 Series) and 7.1 channel surround sound...
  • Page 22 3. The KE Matrix Manager web GUI can be updated from the CCKM page on our website (www.aten.com) or via eService website (http:// eservice.aten.com). The free version supports up to 8 KE devices. To obtain a license for the full version of the software, please contact your ATEN dealer.
  • Page 23: Supported Video Resolutions

    Chapter 1. Introduction Supported Video Resolutions KE9950/ KE8950/ KE6910/ KE6900/ Resolutions KE9900ST KE8900S KE6900ST KE9952 KE8952 KE6912 KE6940 3840 x 2160 @ 24/25/30 Hz ● ● 3440 x 1440 @ 50 Hz ● ● 2560 x 2048 @ 50 Hz ●...
  • Page 24: Requirements

    KVM over IP Matrix System User Manual Requirements Console (KE6900/KE6900ST/KE6910/KE6912) One DVI compatible monitor capable of the highest possible resolution (KE6940) Two DVI compatible monitors capable of the highest possible resolution (KE8900S/KE8950/KE8952) One HDMI compatible monitor capable of the highest possible resolution...
  • Page 25 Chapter 1. Introduction HDD: 16GB or above Web browser Java Runtime Environment (JRE) 6 with update 11 or later Operating System Requirements: Windows 8.1, 10, 2012 R2, 2016 Linux (CentOS 7, Ubuntu 14.04, 16.04)
  • Page 26: Operating Systems

    KVM over IP Matrix System User Manual Operating Systems The KE Series supports the following operating systems which can display standard DisplayPort/HDMI/DVI/VGA signals: Version Windows 2000 or later Linux RedHat 6.0 or later SUSE 8.2 or later Mandriva (Mandrake) 9.0 or later UNIX 4.3 or later FreeBSD...
  • Page 27: Components

    Chapter 1. Introduction Components KE6900T (Transmitter) Front View Component Description Audio Ports These mini stereo ports are for the speakers (green) and microphone (pink). KVM Ports The USB KVM cable supplied with the package that links the Transmitter to the computer plugs into these ports.
  • Page 28: Ke6900T (Transmitter) Rear View

    KVM over IP Matrix System User Manual KE6900T (Transmitter) Rear View Component Description Grounding Terminal The wire used to ground the unit connects here. Reset This switch must be pushed with a thin object, such as the end of a paper clip. Press and release to reboot the device.
  • Page 29 Chapter 1. Introduction Component Description Console Ports The unit’s USB keyboard and USB mouse plug into these ports. LAN Port The cable that connects the unit to the LAN plugs in here. DVI-I Output The cable from the local DVI monitor plugs in here.
  • Page 30: Ke6900R (Receiver) Front View

    KVM over IP Matrix System User Manual KE6900R (Receiver) Front View POWER REMOTE LOCAL Graphics Video Component Description Power LED Lights blue to indicate the unit is turned on. LAN LED This LED indicates the network status. Lights when connected to the LAN and blinks when the Ethernet connection is active: Orange: 10 Mbps Orange + Green: 100 Mbps...
  • Page 31 Chapter 1. Introduction Component Description USB Port Use this port for virtual media or a USB peripheral device. Note: 1. When using a USB disk plugged into this port, see USB Mode, page 177. 2. This USB port does not support isochronous endpoints, therefore USB peripherals that stream audio or video data, such as speakers or webcams, will not work.
  • Page 32: Ke6900R (Receiver) Rear View

    KVM over IP Matrix System User Manual KE6900R (Receiver) Rear View Component Description Grounding The wire used to ground the unit connects here. Terminal Reset This switch must be pushed with a thin object, such as the end of a paper clip. Press and release to reboot the device.
  • Page 33 Chapter 1. Introduction Component Description Console Ports The unit’s USB keyboard and USB mouse plug into these ports. When using a keyboard or mouse with special functions, see USB Mode, page 177. LAN Port The cable that connects the unit to the LAN plugs in here. DVI-I Output The cable from the local DVI monitor plugs in here.
  • Page 34: Ke6910T / Ke6912T (Transmitter) Front View

    KVM over IP Matrix System User Manual KE6910T / KE6912T (Transmitter) Front View Component Description Audio Ports These mini stereo ports are for the speakers (green) and microphone (pink). KVM Ports The USB KVM cable supplied with the package that links the Transmitter to the computer plugs into these ports.
  • Page 35: Ke6910T / Ke6912T (Transmitter) Rear View

    Chapter 1. Introduction KE6910T / KE6912T (Transmitter) Rear View Component Description Grounding Terminal The wire used to ground the unit connects here. Reset This switch must be pushed with a thin object, such as the end of a paper clip. Press and release to reboot the device.
  • Page 36 KVM over IP Matrix System User Manual Component Description Console Ports The unit’s USB keyboard and USB mouse plug into these ports. LAN Port The cable that connects the unit to the LAN plugs in here. SFP Slot The Gigabit Ethernet (GbE) optical fiber cable that connects the unit to the LAN plugs in here.
  • Page 37: Ke6910R / Ke6912R (Receiver) Front View

    Chapter 1. Introduction KE6910R / KE6912R (Receiver) Front View POWER REMOTE LOCAL Graphics Video Component Description Power LED Lights blue to indicate the unit is turned on. LAN LED This LED indicates the network status. Lights when connected to the LAN and blinks when the Ethernet connection is active: Orange: 10 Mbps Orange + Green: 100 Mbps...
  • Page 38: Ke6910R / Ke6912R (Receiver) Rear View

    KVM over IP Matrix System User Manual KE6910R / KE6912R (Receiver) Rear View Component Description Grounding Terminal The wire used to ground the unit connects here. Reset This switch must be pushed with a thin object, such as the end of a paper clip. Press and release to reboot the device.
  • Page 39 Chapter 1. Introduction Component Description Console Ports The unit’s USB keyboard and USB mouse plug into these ports. LAN Port The cable that connects the unit to the LAN plugs in here. SFP Slot The Gigabit Ethernet (GbE) optical fiber cable that connects the unit to the LAN plugs in here.
  • Page 40: Ke6940T (Transmitter) Front View

    KVM over IP Matrix System User Manual KE6940T (Transmitter) Front View Component Description Audio Ports These mini stereo ports are for the speakers (green) and microphone (pink). KVM Ports The USB KVM cable supplied with the package that links the Transmitter to the computer plugs into these ports.
  • Page 41: Ke6940T (Transmitter) Rear View

    Chapter 1. Introduction KE6940T (Transmitter) Rear View Component Description Grounding Terminal The wire used to ground the unit connects here. Reset This switch must be pushed with a thin object, such as the end of a paper clip. Press and release to reboot the device. Power off, hold reset then power on the device while pressing reset to recover from a firmware upgrade failure.
  • Page 42 KVM over IP Matrix System User Manual Component Description Console Ports The unit’s USB keyboard and USB mouse plug into these ports. LAN Port The cable that connects the unit to the LAN plugs in here. DVI-I Output The cable from the local DVI monitor plugs in here.
  • Page 43: Ke6940R (Receiver) Front View

    Chapter 1. Introduction KE6940R (Receiver) Front View POWER REMOTE LOCAL Graphics Video Component Description Power LED Lights blue to indicate the unit is turned on. LAN LED This LED indicates the network status. Lights when connected to the LAN and blinks when the Ethernet connection is active: Orange: 10 Mbps Orange + Green: 100 Mbps...
  • Page 44 KVM over IP Matrix System User Manual Component Description USB Port Use this port for virtual media or a USB peripheral device. Note: 1. When using a USB disk plugged into this port, see USB Mode, page 177. 2. This USB port does not support isochronous endpoints, therefore USB peripherals that stream audio or video data, such as speakers or webcams, will not work.
  • Page 45: Ke6940R (Receiver) Rear View

    Chapter 1. Introduction KE6940R (Receiver) Rear View Component Description Grounding The wire used to ground the unit connects here. Terminal Reset This switch must be pushed with a thin object, such as the end of a paper clip. Press and release to reboot the device. Power off, hold reset then power on the device while pressing reset to recover from a firmware upgrade failure.
  • Page 46 KVM over IP Matrix System User Manual Component Description Console Ports The unit’s USB keyboard and USB mouse plug into these ports. LAN Port The cable that connects the unit to the LAN plugs in here. DVI-I Output The cable from the local DVI monitors plug in here.
  • Page 47: Ke6900St (Transmitter) Front, Rear And Top View

    This RS-232 serial port is for connecting to the computer for serial control. Note: When a LAN connection is detected serial commands bypass the KE6900ST and are sent across the network to the receiver. When no LAN connection is detected serial commands are automatically directed to the KE6900ST for local configuration and control.
  • Page 48 KVM over IP Matrix System User Manual Component Description LAN LED This LED indicates the network status. Lights when connected to the LAN and blinks when the Ethernet connection is active: Orange: 10 Mbps Orange + Green: 100 Mbps Green: 1000 Mbps Off when not connected to the LAN.
  • Page 49: Ke8950T / Ke8952T (Transmitter) Front View

    Chapter 1. Introduction KE8950T / KE8952T (Transmitter) Front View Component Description Audio Ports These mini stereo ports are for the speakers (green) and microphone (pink). KVM Ports The USB KVM cable supplied with the package that links the Transmitter to the computer plugs into these ports.
  • Page 50: Ke8950T / Ke8952T (Transmitter) Rear View

    KVM over IP Matrix System User Manual KE8950T / KE8952T (Transmitter) Rear View Component Description Grounding Terminal The wire used to ground the unit connects here. Reset This switch must be pushed with a thin object, such as the end of a paper clip. Press and release to reboot the device.
  • Page 51 Chapter 1. Introduction Component Description Console Ports The unit’s USB keyboard and USB mouse plug into these ports. LAN Port The cable that connects the unit to the LAN plugs in here. SFP Port The Gigabit Ethernet (GbE) optical fiber cable that connects the unit to the LAN plugs in here.
  • Page 52: Ke8950R / Ke8952R (Receiver) Front View

    KVM over IP Matrix System User Manual KE8950R / KE8952R (Receiver) Front View POWER REMOTE LOCAL Graphics Video Component Description Power LED Lights blue to indicate the unit is turned on. LAN LED This LED indicates the network status. Lights when connected to the LAN and blinks when the Ethernet connection is active: Orange: 10 Mbps Orange + Green: 100 Mbps...
  • Page 53 Chapter 1. Introduction Component Description USB Port Use this port for virtual media or a USB peripheral device. Note: 1. When using a USB disk plugged into this port, see USB Mode, page 177. 2. This USB port does not support isochronous endpoints, therefore USB peripherals that stream audio or video data, such as speakers or webcams, will not work.
  • Page 54: Ke8950R / Ke8952R (Receiver) Rear View

    KVM over IP Matrix System User Manual KE8950R / KE8952R (Receiver) Rear View Component Description Grounding The wire used to ground the unit connects here. Terminal Reset This switch must be pushed with a thin object, such as the end of a paper clip. Press and release to reboot the device.
  • Page 55 Chapter 1. Introduction Component Description Console Ports The unit’s USB keyboard and USB mouse plug into these ports. When using a keyboard or mouse with special functions, see USB Mode, page 177. LAN Port The cable that connects the unit to the LAN plugs in here. SFP Port The Gigabit Ethernet (GbE) optical fiber cable that connects the unit to the LAN plugs in here.
  • Page 56: Ke8900St (Transmitter) Front, Rear And Side View

    KVM over IP Matrix System User Manual KE8900ST (Transmitter) Front, Rear and Side View Component Description Reset This switch must be pushed with a thin object, such as the end of a paper clip. Press and release to reboot the device. Power off, hold reset then power on the device while pressing reset to recover from a firmware upgrade failure.
  • Page 57 Chapter 1. Introduction Component Description LAN LED This LED indicates the network status. Lights when connected to the LAN and blinks when the Ethernet connection is active: Orange: 10 Mbps Orange + Green: 100 Mbps Green: 1000 Mbps Off when not connected to the LAN. Power LED Lights blue to indicate the unit is turned on.
  • Page 58: Ke8900Sr (Receiver) Front, Rear And Side View

    KVM over IP Matrix System User Manual KE8900SR (Receiver) Front, Rear and Side View Component Description USB Peripheral Use this port for virtual media or a USB peripheral device. Port Note: 1. When using a USB disk plugged into this port, see USB Mode, page 177.
  • Page 59 Chapter 1. Introduction Component Description Reset This switch must be pushed with a thin object, such as the end of a paper clip. Press and release to reboot the device. Power off, hold reset then power on the device while pressing reset to recover from a firmware upgrade failure.
  • Page 60: Ke9900St (Transmitter) Front, Rear And Side View

    KVM over IP Matrix System User Manual KE9900ST (Transmitter) Front, Rear and Side View Component Description Reset This switch must be pushed with a thin object, such as the end of a paper clip. Press and release to reboot the device. Power off, hold reset then power on the device while pressing reset to recover from a firmware upgrade failure.
  • Page 61 Chapter 1. Introduction Component Description LAN Port The cable that connects the unit to the LAN plugs in here. RS-232 Port This RS-232 serial port is for connecting to the computer for serial control. Note: When a LAN connection is detected serial commands bypass the KE8900ST and are sent across the network to the receiver.
  • Page 62: Ke9950T / Ke9952T (Transmitter) Front View

    KVM over IP Matrix System User Manual KE9950T / KE9952T (Transmitter) Front View Component Description Audio Ports These mini stereo ports are for the speakers (green) and microphone (pink). KVM Ports The USB KVM cable supplied with the package that links the Transmitter to the computer plugs into these ports.
  • Page 63: Ke9950T / Ke9952T (Transmitter) Rear View

    Chapter 1. Introduction KE9950T / KE9952T (Transmitter) Rear View Component Description Grounding Terminal The wire used to ground the unit connects here. Reset This switch must be pushed with a thin object, such as the end of a paper clip. Press and release to reboot the device.
  • Page 64 KVM over IP Matrix System User Manual Component Description Console Ports The unit’s USB keyboard and USB mouse plug into these ports. LAN Port The cable that connects the unit to the LAN plugs in here. SFP Slot The Gigabit Ethernet (GbE) optical fiber cable that connects the unit to the LAN plugs in here.
  • Page 65: Ke9950R / Ke9952R (Receiver) Front View

    Chapter 1. Introduction KE9950R / KE9952R (Receiver) Front View POWER REMOTE LOCAL Graphics Video Component Description Power LED Lights blue to indicate the unit is turned on. LAN LED This LED indicates the network status. Lights when connected to the LAN and blinks when the Ethernet connection is active: Orange: 10 Mbps Orange + Green: 100 Mbps...
  • Page 66: Ke9950R / Ke9952R (Receiver) Rear View

    KVM over IP Matrix System User Manual KE9950R / KE9952R (Receiver) Rear View Component Description Grounding Terminal The wire used to ground the unit connects here. Reset This switch must be pushed with a thin object, such as the end of a paper clip. Press and release to reboot the device.
  • Page 67 Chapter 1. Introduction Component Description Console Ports The unit’s USB keyboard and USB mouse plug into these ports. LAN Port The cable that connects the unit to the LAN plugs in here. SFP Slot The Gigabit Ethernet (GbE) optical fiber cable that connects the unit to the LAN plugs in here.
  • Page 68 KVM over IP Matrix System User Manual This Page Intentionally Left Blank...
  • Page 69: Chapter 2. Hardware Setup

    Chapter 2 Hardware Setup 1. Important safety information regarding the placement of this device is found on page 267. Please review it before proceeding. 2. Make sure that the power to all devices connected to the installation is turned off. You must unplug the power cords of any computers that have the Keyboard Power On function.
  • Page 70 KVM over IP Matrix System User Manual 3. Screw the bracket into a convenient location on the rack. Note: Rack screws are not provided. We recommend that you use M5 x 12 Phillips Type I cross recessed type screws.
  • Page 71: Ke6900St

    Chapter 2. Hardware Setup KE6900ST 1. Using the screws provided in the Mounting Kit, screw the mounting bracket into the bottom of the Transmitter as show below: M3 x 5 2. Screw the bracket into a convenient location on the rack.
  • Page 72: Ke6910 / Ke6912

    KVM over IP Matrix System User Manual KE6910 / KE6912 1. Unscrew the screws from the side shown in the diagram below: M3 x 5 2. Use the screws from step 1 to screw the mounting bracket to the bottom of the unit.
  • Page 73: Ke8900St / Ke9900St

    M3 x 5 3. Screw the mounting bracket to any convenient location on the rack. Note: The KE8900ST / KE8900SR can be installed in the ATEN VE-RMK 1U Extender Rack Mount Kit. To purchase this kit contact your local dealer.
  • Page 74 KVM over IP Matrix System User Manual...
  • Page 75: Ke8950T / Ke8952T

    Chapter 2. Hardware Setup KE8950T / KE8952T 1. Unscrew the screws from the side shown in the diagram below: M3 x 5 2. Use the screws from step 1 to screw the mounting bracket to the bottom of the unit. M3 x 5 3.
  • Page 76 KVM over IP Matrix System User Manual...
  • Page 77: Ke9950 / Ke9952

    Chapter 2. Hardware Setup KE9950 / KE9952 1. Unscrew the screws from the side shown in the diagram below: M3 x 5 2. Use the screws from step 1 to screw the mounting bracket to the bottom of the unit. M3 x 5 3.
  • Page 78: Wall Mounting

    KVM over IP Matrix System User Manual Wall Mounting For convenience the Transmitter can be mounted to a wall. KE6900T/KE6940T 1. Unscrew the screws from the side shown in the diagram below: M3 x 5 2. Use the screws from step 1 to screw the mounting bracket to the bottom of the Transmitter as shown below: M3 x 5 3.
  • Page 79: Ke6900St

    Chapter 2. Hardware Setup KE6900ST 1. Using the screws provided in the Mounting Kit, screw the mounting bracket into the bottom of the Transmitter as shown below: M3 x 5 2. Use the center hole to screw the bracket to a secure wall surface.
  • Page 80: Ke6910 / Ke6912

    KVM over IP Matrix System User Manual KE6910 / KE6912 1. Unscrew the screws from the side shown in the diagram below: M3 x 5 2. Use the screws from step 1 to screw the mounting bracket to the bottom of the unit.
  • Page 81: Ke8900St / Ke9900St

    Chapter 2. Hardware Setup KE8900ST / KE9900ST KE8900ST is used in the diagrams below. 1. Unscrew the screws from the side shown in the diagram below: M3 x 5 2. Use the screws from step 1 to screw the mounting bracket to the bottom of the Transmitter as shown below: M3 x 5 3.
  • Page 82: Ke8950T / Ke8952T

    KVM over IP Matrix System User Manual KE8950T / KE8952T 1. Unscrew the screws from the side shown in the diagram below: M3 x 5 2. Use the screws from step 1 to screw the mounting bracket to the bottom of the unit.
  • Page 83: Ke9950 / Ke9952

    Chapter 2. Hardware Setup KE9950 / KE9952 1. Unscrew the screws from the side shown in the diagram below: M3 x 5 2. Use the screws from step 1 to screw the mounting bracket to the bottom of the unit. M3 x 5 3.
  • Page 84: Ke6900 Point-To-Point Installation

    KVM over IP Matrix System User Manual KE6900 Point-to-Point Installation Setting up the KE6900 / KE6940 system in a point-to-point configuration is simply a matter of plugging in the cables. Note: In a point-to-point configuration, no administrator setup is necessary. Make sure that all the equipment is powered off.
  • Page 85: Ke6900 Point-To-Point Installation 1 Of 2

    Chapter 2. Hardware Setup KE6900 Point-to-Point Installation 1 of 2 Cat 5e/6 cable KE6900T Cat 5e/6 cable KE6900R Note: The diagram above shows the KE6900T and KE6900R. The KE6940 installation is the same except that an additional DVI monitor can be connected at each end for a dual-view display setup.
  • Page 86: Ke6900 Point-To-Point Installation 2 Of 2

    KVM over IP Matrix System User Manual KE6900 Point-to-Point Installation 2 of 2 KE6900T Local PC USB KVM cable Note: The serial port on the Transmitter (shown above) connects to the computer; the serial port on the Receiver (not shown) connects to a serial device (optional).
  • Page 87: Ke6910 Point-To-Point Installation

    Chapter 2. Hardware Setup KE6910 Point-to-Point Installation Setting up the KE6910 / KE6912 system in a point-to-point configuration is simply a matter of plugging in the cables. Note: In a point-to-point configuration, no administrator setup is necessary. Make sure that all the equipment is powered off. Refer to the installation diagrams on the next two pages and do the following: 1.
  • Page 88: Ke6910 Point-To-Point Installation 1 Of 2

    ATEN dealer for product information. 2. Available for KE6910T and KE6910R only. The second power adapter with the power cord is sold separately. Contact your ATEN dealer for product information. Power redundancy for KE6912T and KE6912R can be achieved with the PoE function.
  • Page 89: Ke6910 Point-To-Point Installation 1 Of 2

    Chapter 2. Hardware Setup KE6910 Point-to-Point Installation 1 of 2...
  • Page 90: Ke8950 Point-To-Point Installation

    9. Plug the second power adapter into an AC source; then plug the other end into the KE8950R / KE8952R's power jack.* 10. Power on the computer. Note: Power adapters are not provided with KE8952 units. Please contact your ATEN dealer to purchase additional power adapters.
  • Page 91: Ke8950 Point-To-Point Installation 1 Of 2

    Optical Fiber Cable KE8950R (Rear) DC 5V Note: Power adapters are not provided with the KE8952. Please contact your ATEN dealer to purchase additional power adapters, or use the Power over Ethernet (PoE) feature to supply power to the KE8952.
  • Page 92: Ke8950 Point-To-Point Installation 2 Of 2

    KVM over IP Matrix System User Manual KE8950 Point-to-Point Installation 2 of 2 KE8950T (Front) Local PC USB HDMI KVM Cable Note: The serial port on the Transmitter (shown above) connects to the computer; the serial port on the Receiver (not shown) connects to a serial device (optional).
  • Page 93: Ke6900St Point-To-Point Installation

    Chapter 2. Hardware Setup KE6900ST Point-to-Point Installation The KE6900ST DVI KVM over IP Extender Lite is a cost saving alternative for installations with Transmitters that don't need a local console or audio transmission but want the connectivity features of advanced KE models.
  • Page 94 KVM over IP Matrix System User Manual Cat 5e/5 cable KE6900ST (Front) KE6900ST (Rear) Local PC USB KVM cable KE6900R...
  • Page 95: Ke8900S Point-To-Point Installation

    Chapter 2. Hardware Setup KE8900S Point-to-Point Installation The KE8900S Slim HDMI KVM over IP Extender is a cost saving alternative for installations that don't need a local console or audio transmission but want the connectivity features of advanced KE models. Setting up the KE8900S system in a point-to-point configuration is simply a matter of plugging in the cables.
  • Page 96 KVM over IP Matrix System User Manual KE8900ST (Rear) DC 5V KE8900SR (Rear) DC 5V KE8900SR (Front)
  • Page 97: Ke9900St Point-To-Point Installation

    Chapter 2. Hardware Setup KE9900ST Point-to-Point Installation The KE9900ST DisplayPort KVM over IP Extender Lite is a cost saving alternative for installations with Transmitters that don't need a local console or audio transmission but want the connectivity features of advanced KE models. Setting up the KE9900ST system in a point-to-point configuration is simply a matter of plugging in the cables.
  • Page 98 KVM over IP Matrix System User Manual of directly between two KE Series devices. As an example, please refer to KE6900 LAN Installation. KE9900ST (Rear) DC 5V KE8900SR (Rear) DC 5V KE8900SR (Front)
  • Page 99: Ke9950 Point-To-Point Installation

    Chapter 2. Hardware Setup KE9950 Point-to-Point Installation Setting up the KE9950 / KE9952 system in a point-to-point configuration is simply a matter of plugging in the cables. Note: In a point-to-point configuration, no administrator setup is necessary. Make sure that all the equipment is powered off. Refer to the installation diagrams on the next two pages and do the following: 1.
  • Page 100: Ke9950 Point-To-Point Installation 1 Of 2

    ATEN dealer for product information. 2. Available for KE9950T andKE9950R only. The second power adapter with the power cord is sold separately. Contact your ATEN dealer for product information. Power redundancy for KE9952T and KE9952R can be achieved with the PoE function.
  • Page 101: Ke9950 Point-To-Point Installation 2 Of 2

    Chapter 2. Hardware Setup Note: Power adapters are not provided with the KE9952. Please contact your ATEN dealer to purchase additional power adapters, or use the Power over Ethernet (PoE) feature to supply power to the KE9952. KE9950 Point-to-Point Installation 2 of 2 Note: The serial port on the Transmitter (shown above) connects to the computer;...
  • Page 102: Ke6900 Lan Installation

    Setting up the units on a network allows point-to-point, point-to-multipoint, and multipoint-to-multipoint computer to console operation by connecting multiple KE6900 / KE6900ST / KE6940 devices on the same TCP/IP LAN. Prior to setup we recommended laying out the plans for your KE installation using our performance guide (see Keys to Network Performance, page 299).
  • Page 103 Chapter 2. Hardware Setup 4. For control of serial devices, connect the RS-232 serial port on the Transmitter to a serial port on the computer. 5. Use a Cat 5e/6 cable to connect the KE6900T / KE6940T’s LAN port to the local area TCP/IP network.
  • Page 104: Ke6900 Network Installation Diagram 1 Of 2

    KVM over IP Matrix System User Manual KE6900 Network Installation Diagram 1 of 2 Cat 5e/6 cable KE6900T TCP/IP Cat 5e/6 cable KE6900R Note: The diagram above shows the KE6900T and KE6900R. The KE6940 installation is the same except that an additional DVI monitor can be connected at each end for a dual-view display setup.
  • Page 105: Ke6900 Network Installation Diagram 2 Of 2

    Chapter 2. Hardware Setup KE6900 Network Installation Diagram 2 of 2 KE6900T Local PC USB KVM cable Note: The serial port on the Transmitter (shown above) connects to the computer; the serial port on the Receiver (not shown) connects to a serial device (optional).
  • Page 106: Ke6910 Lan Installation

    KVM over IP Matrix System User Manual KE6910 LAN Installation Setting up the units on a network allows point-to-point, point-to-multipoint, and multipoint-to-multipoint computer to console operation by connecting multiple KE6910 / KE6912 devices on the same TCP/IP LAN. Prior to setup we recommended laying out the plans for your KE installation using our performance guide (see Keys to Network Performance, page 299).
  • Page 107: Ke6910 Network Installation Diagram 1 Of 2

    Chapter 2. Hardware Setup KE6910 Network Installation Diagram 1 of 2 Cat 5e/6 cable Optical Fiber Cable KE6910T (Rear) DC 5V TCP/IP Cat 5e/6 cable Optical Fiber Cable KE6910R (Rear) DC 5V...
  • Page 108: Ke6910 Network Installation Diagram 2 Of 2

    KVM over IP Matrix System User Manual KE6910 Network Installation Diagram 2 of 2 KE6910T (Front)
  • Page 109: Ke8950 Lan Installation

    Chapter 2. Hardware Setup KE8950 LAN Installation Setting up the units on a network allows point-to-point, point-to-multipoint, and multipoint-to-multipoint computer to console operation by connecting multiple KE8950 / KE8952 devices on the same TCP/IP LAN. Prior to setup we recommended laying out the plans for your KE installation using our performance guide (see Keys to Network Performance, page 299).
  • Page 110 PoE network switch. 3. Power adapters are not provided with KE8952 units. Please contact your ATEN dealer to purchase additional power adapters, or use the Power over Ethernet (PoE) feature to supply power to KE8952 units. 4. A keyboard or mouse with special functions may need to use the USB...
  • Page 111: Ke8950 Network Installation Diagram 1 Of 2

    Optical Fiber Cable KE8950R (Rear) DC 5V Note: Power adapters are not provided with KE8952 units. Please contact your ATEN dealer to purchase additional power adapters, or use the Power over Ethernet (PoE) feature to supply power to KE8952 units.
  • Page 112: Ke8950 Network Installation Diagram 2 Of 2

    KVM over IP Matrix System User Manual KE8950 Network Installation Diagram 2 of 2 KE8950T (Front) Local PC USB HDMI KVM Cable Note: The serial port on the Transmitter (shown above) connects to the computer; the serial port on the Receiver (not shown) connects to a serial device (optional).
  • Page 113: Ke9950 Lan Installation

    Chapter 2. Hardware Setup KE9950 LAN Installation Setting up the units on a network allows point-to-point, point-to-multipoint, and multipoint-to-multipoint computer to console operation by connecting multiple KE9950 / KE9952 devices on the same TCP/IP LAN. Prior to setup we recommended laying out the plans for your KE installation using our performance guide (see Keys to Network Performance, page 299).
  • Page 114: Ke9950 Network Installation Diagram 1 Of 2

    KVM over IP Matrix System User Manual KE9950 Network Installation Diagram 1 of 2...
  • Page 115: Ke9950 Network Installation Diagram 2 Of 2

    Chapter 2. Hardware Setup KE9950 Network Installation Diagram 2 of 2...
  • Page 116: Network Configuration

    KVM over IP Matrix System User Manual Network Configuration This section provides instructions to configure the network settings with a fixed IP address, subnet mask, and default gateway. To use the IP Installer to configure the IP address, see IP Installer, page 293. Note: 1.
  • Page 117: Exit Osd

    Chapter 2. Hardware Setup IP Address– sets the IP address for the KE device. Key in a valid unique IP address. Note: See Default IP Addresses, page 99, for the preconfigured factory-default settings. Subnet Mask – sets the subnet mask for the KE device. Key in a valid subnet mask value.
  • Page 118: Ke I/O Ports

    KVM over IP Matrix System User Manual KE I/O Ports The following table provides the I/O port use of KE Series devices. Device Port Number KE Matrix Manager (TCP) HTTP 8080 HTTPS 8443 Device TCP 9110 9111 Redundancy 9120 Database Service 1527 KE Matrix Manager (UDP) Port...
  • Page 119: Led Display

    Chapter 2. Hardware Setup LED Display Both the Transmitter and Receiver have front panel LEDs to indicate their operating and power status, as explained in the table below: Indication This LED indicates the network status. Lights when connected to the LAN and blinks when the Ethernet connection is active: Orange: 10 Mbps Orange + Green: 100 Mbps...
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  • Page 121: Chapter 3. Osd Operation

    Chapter 3 OSD Operation Overview This chapter provides instructions to configure and operate KE Series devices using the local On Screen Display (OSD). To configure the network settings with the OSD, see Network Configuration, page 98. Invoking the OSD The On Screen Display (OSD) is a keyboard/mouse-driven application on the receiver used to configure the transmitter and receiver settings.
  • Page 122: Osd Hotkeys

    KVM over IP Matrix System User Manual OSD Hotkeys The OSD hotkeys navigate the Receiver’s OSD screens. The hotkeys work after logging in from the System Login screen (see page 120) but not the OSD Configuration screen. Pressing a hotkey will immediately take you to the corresponding OSD screen.
  • Page 123: Osd Interface

    Chapter 3. OSD Operation OSD Interface After you invoke the OSD, the main page appears: Note: A password is required to enter the OSD. The default password is: password. For security purposes, we recommend you change this to something unique. The OSD components are described in the table, below: Item Description...
  • Page 124: Receiver Configuration

    KVM over IP Matrix System User Manual Receiver Configuration When you select the Receiver radio button and click Configure to login, the Network tab appears: Network The Network tab allows you to configure the Receiver’s IP address settings: Item Description IP Installer The IP Installer is an external Windows-based utility for assigning an IP address to the device.
  • Page 125: Properties

    Chapter 3. OSD Operation Properties There are two versions of Properties for KE Series, a Regular Version, and a Slim Version. Note: KE8900ST, KE8900SR, and KE9900ST are Slim Version. Regular Version The Properties tab allows you to configure the Receiver’s settings: Item Description Mode...
  • Page 126 KVM over IP Matrix System User Manual Item Description RS232 Settings Configure the serial device settings for the Receiver. The default settings are: Baud Rate: 9600 Parity: None Data Bits: 8 bits Stop bits: 1 bit Flow Control: None Enable Media Select which type of media the Receiver can stream from Transmitters: Video, Audio, USB, and RS232.
  • Page 127 USB ports, they will not work within the OSD menus. To work within the OSD menus, the keyboard and mouse must be plugged into the console ports. KE6900ST/ KE8900ST/KE9900ST transmitters do not support vUSB (Generic USB Device) mode. In this mode, KE6900/KE6940 transmitters supports up to 2 USB connections;...
  • Page 128: Slim Version

    KVM over IP Matrix System User Manual Slim Version The Properties tab allows you to configure the Receiver’s settings: Item Description Mode Select Extender mode for simple one-to-one (Transmitter to Receiver) setups that are managed with the Receiver’s OSD menu. Select Matrix mode to manage devices and connections from the KE Matrix Manager web GUI.
  • Page 129 USB ports, they will not work within the OSD menus. To work within the OSD menus, the keyboard and mouse must be plugged into the console ports. KE6900ST/ KE8900ST/KE9900ST transmitters do not support vUSB (Generic USB Device) mode. In this mode, KE6900/KE6940 transmitters supports up to 2 USB connections;...
  • Page 130 KVM over IP Matrix System User Manual Item Description Video Quality You can select video mode or graphic mode for the video qualtiy, the Slim Version KE Series does not have a phsycial (KE8900ST / pushbutton on the front of the receiver. 8900SR / 9900ST) After entering the information, click Save.
  • Page 131: System

    Chapter 3. OSD Operation System The System tab allows you to configure the Receiver’s general settings: Item Description Device Enter the Name, and Description of the Receiver. It also Information displays the IP Address, MAC Address, F/W Version, and Serial Number of the Receiver.
  • Page 132: Transmitter Configuration

    KVM over IP Matrix System User Manual Transmitter Configuration When you select the Transmitter radio button and click Configure to login, the Network tab appears: Network The Network tab allows you to configure the Transmitter’s IP address settings: Item Description IP Installer The IP Installer is an external Windows-based utility for assigning an IP address to the device.
  • Page 133: Properties

    Chapter 3. OSD Operation Properties The Properties tab allows you to configure the Transmitter’s extender settings: Item Description Mode Select Extender mode for simple one-to-one (Transmitter to Receiver) setups that are managed with the Receiver’s OSD menu. Select Matrix mode to manage devices and connections from the KE Matrix Manager web GUI.
  • Page 134 EDID setting to be configured for the connection. Select how you want the source device to acquire the display's EDID: Default: EDID is set to the default ATEN configuration. This setting must be used when connecting KE6900 devices to KE8950 devices.
  • Page 135 Chapter 3. OSD Operation Item Description Transmitter To set the Transmitter’s video settings: Video Attributes Video Type: Select the DVI video connector being used by the display: Digital (DVI-D) or Digital (DVI-I). This option is available for KE6900 units and will be grayed out for other models. Color Depth: Select the number of bits to use for the color depth: 24, 16, or 8.
  • Page 136: System

    KVM over IP Matrix System User Manual System The System tab allows you to configure the Transmitter’s general settings: Item Description Device Enter the Name and Description of the Transmitter. It also Information displays the IP Address, MAC Address, F/W Version, and Serial Number of the Transmitter.
  • Page 137: User Preferences

    Chapter 3. OSD Operation User Preferences When you select the User Preferences radio button and click Configure to login, the configuration screen appears: Item Description User Password This section allows you to change the OSD password: Change 1. Key in the old password in the Old password field. 2.
  • Page 138: Connecting

    KVM over IP Matrix System User Manual Connecting If the Receiver is set to Extender mode, the video screen of the remote computer will appear automatically when you exit the OSD (press Esc to exit). In Matrix mode you will see the System Login screen, which provides access to the Connection Page by entering a username and password: Note: 1.
  • Page 139: Connections Page

    Chapter 3. OSD Operation Connections Page After you have successfully logged in the Connection Page appears: List Mode The Connection Page components are described in the table, below: Item Description Channel Name Lists the Channel connections available for the Receiver. A Channel is a defined connection to Transmitters, created in the Device Management tab of the KE Matrix Manager (see Browser / Telnet Operation, page 143).
  • Page 140 KVM over IP Matrix System User Manual Item Description Connect To connect the Receiver to a Channel, click the access type: Exclusive: The first Receiver to access the Channel has exclusive control over the Channel. No other Receivers can view the Channel. The Timeout function does not apply to this setting.
  • Page 141 Chapter 3. OSD Operation Item Description EDID Mode When a Transmitter's EDID is configured, depending on its setting, different buttons will or won't appear to configure the Receiver's EDID for the connection. The following rules apply to the Receiver’s OSD according to the Transmitter's EDID setting: Under Default or Auto EDID mode, no EDID button appears as there is nothing to configure.
  • Page 142: Array Mode

    KVM over IP Matrix System User Manual Array Mode In Array Mode the screen is divided into a grid of panels, with each panel showing the video display of a particular Channel. Right-click a panel and select a mode to connect: E: Exclusive, O: Occupy, S: Share, V: View Only, X: Exit.
  • Page 143 Chapter 3. OSD Operation Item Description List Mode Click to view the Channel connections in a list that can be sorted by name or with favorites listed first. Click the Channel Name heading to change the sort. List Mode is discussed on page 122. Logout Click this button to log out of the Connection Page.
  • Page 144: Profile Page

    KVM over IP Matrix System User Manual Profile Page Click the Profile Page tab and the following screen appears: The Profile Page components are described in the table, below: Item Description Name Lists the Profiles available. Profiles give Receivers access to Channels and allow you to push the connection.
  • Page 145 Chapter 3. OSD Operation Item Description Go to Configuration Click this button to return to the main OSD screen. Window...
  • Page 146: Push Content

    KVM over IP Matrix System User Manual Push Content Push Content allows you to push the Receiver’s computer connection to another Receiver’s console, allowing both to access to the computer. Select the Push Content tab and the following screen appears: The Push Content Page components are described in the table, below: Item Description...
  • Page 147 Chapter 3. OSD Operation Item Description Logout Click this button to log out of the Connection Page. Go to Configuration Click this button to return to the main OSD screen. Window...
  • Page 148: Pull Content

    KVM over IP Matrix System User Manual Pull Content Pull Content allows you to pull a Receiver’s computer connection to the local Receiver’s console, allowing both to access to the computer. Click the Pull Content tab and the following screen appears: The Pull Content Page components are described in the table, below: Item Description...
  • Page 149 Chapter 3. OSD Operation Item Description Go to Configuration Click this button to return to the main OSD screen. Window...
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  • Page 151: Chapter 4. Software Installation

    Matrix Manager Software for free and manage up to 8 KE devices, or purchase a full version of the KE Matrix Manager Software. To purchase the full version, contact your local authorized ATEN dealer. To download the free KE Matrix Manager Software, use the instructions below.
  • Page 152 Matrix Manager trial version will never expire. If you would like to purchase the official full version of the KE Matrix Manager software, please contact your ATEN reseller and see page 138. 5. Click the software version you would like to download, then click Save.
  • Page 153: Ke Matrix Manager Software Install

    Chapter 4. Software Installation KE Matrix Manager Software Install The following are instructions to install the full version of the KE Matrix Manager software on a primary or secondary computer. For software requirements, see Software, page 6. 1. Insert the USB license key into a USB port on your computer. Note: If you have more than 8 KE Series devices in your setup, a second USB license key is required to install KE Matrix Manager on a secondary computer.
  • Page 154 KVM over IP Matrix System User Manual If you agree with the License Agreement, select I accept the terms of the license agreement, and click Next. 4. The Choose Install Folder screen appears: Select where you would like to install the program, and click Next. 5.
  • Page 155 Chapter 4. Software Installation 6. The Pre-Installation Summary screen appears: Confirm the settings you’ve selected. If you want to make a change click Previous to go back, or click Install to begin the software installation. 7. When the process is done, the Install Complete screen appears: Click Done.
  • Page 156: Upgrading Trial Version

    KVM over IP Matrix System User Manual Upgrading Trial Version After you purchase a license to upgrade the KE Matrix Manager trial version to the full version of the KE Matrix Manager software, go to the Settings - General tab (see page 199), and at the top page, select Click to Upgrade:...
  • Page 157: Linux Installation

    Chapter 4. Software Installation Linux Installation The following are instructions to install the full version of the KE Matrix Manager software on a Linux server. For software requirements, see Software, page 6. 1. Download the KE Matrix Manager installation file to the Linux server. 2.
  • Page 158 KVM over IP Matrix System User Manual If you agree with the License Agreement, select I accept the terms of the license agreement, and click Next. 6. When the Choose Install Folder screen appears, select the location and continue through the installation by clicking Next. 7.
  • Page 159 Chapter 4. Software Installation 10. To check and start the KE Matrix Manager service, use the following commands: Stop service: cd KeManager sudo ./Query_Service sudo ./Start_service...
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  • Page 161: Chapter 5. Browser / Telnet Operation

    Chapter 5 Browser / Telnet Operation Overview The KE Matrix Manager Software can be accessed through most standard web browsers and via Telnet. Once users log in and are authenticated, the browser GUI comes up. The first section explains the login procedure and web browser components.
  • Page 162: The Ke Matrix Manager Main Page

    KVM over IP Matrix System User Manual The KE Matrix Manager Main Page After you have successfully logged in, the web browser’s main page appears: Web Components The web components are described in the table, below: Item Description Install Wizard This icon helps you locate Transmitters/Receivers on the LAN to add them to the KE Matrix Manager (see Installation Wizard, page 146).
  • Page 163 Chapter 5. Browser / Telnet Operation Interactive Display Panel The functions associated with each of the icons on the main Interactive Display Panel are explained in the table below: Icon Function System Status: System Status provides an overview of the transmitter, receiver, user, profile, and log status.
  • Page 164: Installation Wizard

    KVM over IP Matrix System User Manual Installation Wizard Use the Install Wizard to add Transmitters and Receivers to the CCKM. The wizard locates devices on the network and walks you through adding them. To add devices, do the following: 1.
  • Page 165 Chapter 5. Browser / Telnet Operation 5. Under Assign IP Address select an option to configure the network settings, then click Next. Item Description IP Range Select the IP Range radio button to enter a series of static IP addresses to assign to the Transmitters/ Receivers that you are adding.
  • Page 166 KVM over IP Matrix System User Manual 7. Confirm each Transmitter’s Name, IP Address, Audio setting and check the boxes to set Permissions*, then click Next and repeat the process for Receivers. Note: See Transmitter Permissions, page 171, and Receiver Permissions, page 184 for information about setting permissions.
  • Page 167: Instant Link

    Chapter 5. Browser / Telnet Operation Instant Link At the bottom of the KE Matrix Manager Main Page is the Instant Link bar. In this section you can quickly connect Receivers to Transmitters. The top panel provides the Receiver List, and the bottom panel provides the Transmitter List.
  • Page 168 KVM over IP Matrix System User Manual Item Description Click this icon to show only video wall Receivers. Click this icon to show only Receiver Group Receivers. Access Mode Click a device and use the drop-down box to set the access mode: Occupy, View Only, or Exclusive.
  • Page 169: Rs-232 / Telnet

    Chapter 5. Browser / Telnet Operation RS-232 / Telnet The KE Series can be operated and configured via a remote terminal session using Telnet. This is a useful means for configuring devices when they are first setup and connected to the network. Telnet To log into the KE Series device by means of a Telnet session, do the following:...
  • Page 170 KVM over IP Matrix System User Manual RS-232 To log into the KE Series device by means of a RS-232 session, do the following: 1. The controller’s serial port should be configured the same as the Receiver’s default configuration, as shown below: Baud Rate 9600 Data Bits...
  • Page 171: Configuration Menu

    Chapter 5. Browser / Telnet Operation Configuration Menu Once a Telnet connection to the KE device is established, the device’s text- based Configuration Menu comes up, allowing you to select options by entering a number on the following screens: Main Menu +++++++++++++++++++++++++++++++++++++++++++++++ KE6900 Receiver -- -- -- -- -- -- -- -- --...
  • Page 172: Network

    KVM over IP Matrix System User Manual 1. Network +++++++++++++++++++++++++++++++++++++++++++++++ KE6900 Receiver -- -- -- -- -- -- -- -- -- Network Settings +++++++++++++++++++++++++++++++++++++++++++++++ 1. IP Installer [Enabled] 2. DHCP [Disabled] 3. IP Address [172.17.17.34] 4. Subnet Mask [255.255.255.0] 5. Default Gateway [172.17.17.254] Q.
  • Page 173: System

    Chapter 5. Browser / Telnet Operation 3. System +++++++++++++++++++++++++++++++++++++++++++++++ KE6900 Receiver -- -- -- -- -- -- -- -- -- System Setting +++++++++++++++++++++++++++++++++++++++++++++++ 1. Device Name [KE6900R] 2. Device Description [Receiver1] Device IP Address: 172.17.17.34 Device MAC Address: 00:10:74:A8:01:23 Device FW Version: V1.1.109 Device Serial Number: 3.
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  • Page 175: Chapter 6. System Status

    Chapter 6. System Status Chapter 6 System Status Overview The System Status panel is found at the top of the KE Matrix Manager Main Page. This section provides status information about Transmitters, Receivers, Users, Profiles and Logs. Click on a selection to open a Settings page, which are discussed in the sections that follow.
  • Page 176: System Status

    KVM over IP Matrix System User Manual System Status The System Status panel has five sections that provide information and a link to each settings page. Each settings page can be accessed by Clicking within the section: Transmitter, Receiver, Users, Profile or Log. Each section is explained in the table below and the Settings on the pages that follow.
  • Page 177 Chapter 6. System Status Item Description Users This section provides an overview of users with KE Matrix Manager sessions: On-line: Shows the number of users that are logged into OSD or KE Matrix Manager web sessions. Idle: Shows the number of users not logged into OSD or KE Matrix Manager web sessions.
  • Page 178: Transmitter

    KVM over IP Matrix System User Manual Transmitter Click Transmitter in the System Status panel to open the settings. On this page you can add, delete and configure Transmitters (physical transmitters), Virtual Transmitters (multi-source) and Transmitter Groups (multi-video source). The KE Matrix Manager automatically adds Transmitters connected to the local area network with a valid IP address.
  • Page 179 Chapter 6. System Status Select a Location and click this icon to change the name. Click to delete selected Transmitters. Click an option to have selected Transmitters: Copy & Paste: Copy settings from one Transmitter and paste them to another (see Copy & Paste, page 167). Beeper: Sound a Beep.
  • Page 180: Transmitter Configuration

    KVM over IP Matrix System User Manual Transmitter Configuration When the KE Matrix Manager discovers Transmitters on the network they appear on the Transmitter settings page. Double-click a Transmitter to configure its settings.
  • Page 181 Chapter 6. System Status Item Description Basic Device Name: Enter a name for the Transmitter. Description: Enter a description for the Transmitter. Location: Use the drop-down menu to select a Location for the device. Locations filter the Transmitters seen on the settings page. Mode: Use the radio button to select how the Transmitter will be installed and managed: Select Extender mode for simple one-to-one (Transmitter to...
  • Page 182 (see EDID Mode, page 123). Select how you want the source device to acquire the display's EDID: Default: EDID is set to the default ATEN configuration. This setting must be used when connecting KE6900 devices to KE8950 devices.
  • Page 183 Chapter 6. System Status Item Description Video Settings These refer to the Transmitter’s video settings: Video Type: Select the DVI video connector being used by the display: Digital (DVI-D) or Digital (DVI-I). This option is only available for KE6900 units. Color Depth: Select the number of bits to use for the color depth: 24, 16, or 8.
  • Page 184 KVM over IP Matrix System User Manual Item Description Replace Device Click Replace Device in the top left corner to replace an old Transmitter with a new one.* All settings are copied from the old Transmitter to the new Transmitter. Before using this feature, connect the new Transmitter to the network.
  • Page 185: Copy & Paste

    Chapter 6. System Status Copy & Paste Copy & Paste allows you to copy settings from one Transmitter and paste them to another. To copy Transmitter settings to another device, do the following: 1. Select a Physical Transmitter. 2. On the Transmitter menu bar, click Copy & Paste (page 161). 3.
  • Page 186: Virtual Transmitter

    KVM over IP Matrix System User Manual Virtual Transmitter Creating a Virtual Transmitter allows you to create one connection that sources media (KVM, audio, USB, serial) from different Transmitters. Virtual Transmitters appear on the Transmitter settings page with Virtual TX in the top right corner.
  • Page 187: Intelligent Dual Video Output Management

    Chapter 6. System Status Intelligent Dual Video Output Management The Intelligent Dual Video Output Management feature allows a Dual Display Transmitter (KE6940T) to group each video output (DVI:1 and DVI:2) into two separate Virtual Transmitters that can be accessed from different Receivers.
  • Page 188: Transmitter Group

    KVM over IP Matrix System User Manual Transmitter Group Creating a Transmitter Group allows you to create a connection that sources the video from multiple Transmitters to view at across multiple Receiver displays. To use this feature, connect a Transmitter Group to a Receiver Group (page 180).
  • Page 189: Transmitter Permissions

    Chapter 6. System Status Transmitter Permissions Transmitter Permissions sets the users and groups that can access a Transmitter, Virtual Transmitter, and Transmitter Group. Select a device under Transmitter List, and then next to each user or group click All, View, Occupy, or Exclusive to grant them permission to connect to the Transmitter with this access type.
  • Page 190 KVM over IP Matrix System User Manual Item Description Access Type Exclusive: The first user to access the Transmitter has exclusive control over the Transmitter. No other users can view the Transmitter. The Timeout function does not apply when Transmitters are accessed with this setting. Apply Click Apply to save the changes.
  • Page 191: Receiver

    Chapter 6. System Status Receiver Click Receiver in the System Status panel to open the settings. The Receiver page allows you to add, delete and configure Receivers (physical receivers), Receiver Groups, and Video Walls. The KE Matrix Manager automatically adds Receivers connected to the local area network with a valid IP address. The meanings of the icons and headings on the page are straightforward and let you view and configure Receivers.
  • Page 192 KVM over IP Matrix System User Manual Click to delete selected Receivers. Click an option to have selected Receivers: Copy & Paste: Copy settings from one Receiver and paste them to another (see Copy & Paste, page 179). Beeper: Sound a Beep. Reboot: Shut down and restart.
  • Page 193: Receiver Configuration

    Chapter 6. System Status Receiver Configuration When the KE Matrix Manager discovers Receivers on the network they appear on the Receiver settings page. Double-click a Transmitter to configure its settings.
  • Page 194 KVM over IP Matrix System User Manual Item Description Basic Device Name: Enter a name for the Receiver. Description: Enter a description for the Receiver. Location: Use the drop-down menu to select a Location for the device. Locations help organize how you view Receivers on the settings page.
  • Page 195 USB ports, they will not work within the OSD menus. To work within the OSD menus, the keyboard and mouse must be plugged into the console ports. KE6900ST/KE8900ST/KE9900ST transmitters do not support the Generic USB Device mode. In this mode, KE6900/KE6940 transmitters supports up to 2 USB connections;...
  • Page 196 KVM over IP Matrix System User Manual Item Description Replace Device Click Replace Device in the top left corner to replace an old Receiver with a new one.* All settings are copied from the old Receiver to the new Receiver. Before using this feature, connect the new Receiver to the network.
  • Page 197: Copy & Paste

    Chapter 6. System Status Copy & Paste Copy & Paste allows you to copy settings from one Receiver and paste them to another. To copy Receiver settings to another device, do the following: 1. Select a Physical Receiver. 2. On the Receiver menu bar, click Copy & Paste (page 174). 3.
  • Page 198: Receiver Group

    KVM over IP Matrix System User Manual Receiver Group Creating a Receiver Group allows you to connect the video from multiple transmitters to multiple Receiver displays. To use this feature, connect a Transmitter Group (page 170) to a Receiver Group (see Instant Link, page 149).
  • Page 199: Video Wall

    Chapter 6. System Status Video Wall Creating a Video Wall allows you to create connections that combine Receiver displays to form a large video wall. Use the options to group multiple Receivers in the video wall. A video wall can contain multiple forms of single displays and grouped displays in various layouts.
  • Page 200 KVM over IP Matrix System User Manual Item Description Lock / Unlock Click the monitor to Lock the (2) bezel settings, so that when one size is changed they all change. Click the monitor to Unlock the (2) bezel settings, so that each size can be set independently.
  • Page 201 Chapter 6. System Status Item Description Boundless Switching This options allows you to enable the Boundless Switching feature* which allows you to move the mouse cursor across the screen boundaries to switch (KVM control) between different receivers. When the cursor moves into a new screen the KVM control changes with it.
  • Page 202: Receiver Permissions

    KVM over IP Matrix System User Manual Receiver Permissions Receiver Permissions sets which users and groups can access a Receiver. Select a device under the Receiver List, and then click under Operation to grant a user or group permission to access the device. This will allow the user to login to the Receiver’s OSD menu to access the Connections tab.
  • Page 203: Account

    Chapter 6. System Status Account Click Users in the System Status panel to open the settings. The Account page allows you to add, delete and configure users and groups. Instructions for adding users and groups is provide on page 186. The Users and Group buttons appear at the top of the page.
  • Page 204: Users

    KVM over IP Matrix System User Manual Users The KE Matrix Manager supports three types of accounts, shown in the table below: User Type Role Administrator Access and management of the KE Matrix Manager, including configuration and setting up of devices. Manage Users, Groups, Transmitters, Receivers, Profiles and Video Walls.
  • Page 205 Chapter 6. System Status Enter the required information in the fields provided. A description of each is given in the table below: Field Description Username From 1 to 32 characters are allowed depending on the Account Policy settings. Local User Check the Local User box if the account is for logging in to the KE Matrix Manager software or a Receiver.
  • Page 206: Modifying Users

    KVM over IP Matrix System User Manual Field Description OSD Title Bar When the accessing a port, the top left-hand corner will show a Duration title bar displaying the access mode and the device name. Select how long you wish the title bar is to be displayed for, or check Disable to not show any title bar.
  • Page 207: Groups

    Chapter 6. System Status Groups Groups allow administrators to easily and efficiently manage users and devices. Since device access rights apply to anyone who is a member of the group, administrators need only set them once for the group, instead of having to set them for each user individually.
  • Page 208: Modifying Groups

    KVM over IP Matrix System User Manual 6. When the Operation Succeeded message appears, click OK. 7. The new group appears in the main panel. The columns show the Group Name, Description and Members that are in the group. Repeat the above procedure to add additional groups. Modifying Groups To modify a group, do the following: 1.
  • Page 209: Permissions

    Chapter 6. System Status Permissions You can assign Transmitter, Receiver and Profile permissions for users and groups from the Account page. Assigning Device Permissions To assign permissions for a user or group from the Account page, do the following: 1. Click on the menu bar.
  • Page 210 KVM over IP Matrix System User Manual Item Description Access Type Select the access you want to grant to a user or group by clicking under the heading(s) next to each device. This defines how the device can be accessed by the user or group.
  • Page 211: Profile

    Chapter 6. System Status Profile Click Profile in the System Status panel to open the settings. The Profile page allows you to create, run and schedule connection profiles. Profiles channel specific Receiver to Transmitter connections and can be instantly connected from the Profile page at anytime.
  • Page 212: Adding A Profile

    KVM over IP Matrix System User Manual Adding a Profile Creating a Profile allows you to quickly connect single or multiple Receiver to Transmitter connections. To add a Profile, do the following: 1. On the Profile page click and then select Create Profile. The Create Profile window appears: Item Description...
  • Page 213 Chapter 6. System Status Item Description Access Mode This defines how the Transmitter in a Profile can be accessed by Receivers when multiple users attempt to access it. View Only: Receivers only have view access to the Transmitter’s video display. Occupy: Set a time threshold for Receivers whose Access Mode has been set to Occupy If there is no activity from the Receiver occupying the port for the...
  • Page 214 KVM over IP Matrix System User Manual 4. To connect Profiles, check the box of the Profile(s) you want to connect, and click 5. To disconnect Profiles, click...
  • Page 215: Adding A Schedule

    Chapter 6. System Status Adding a Schedule Creating a Schedule allows you to connect Profiles at specific dates, times and intervals. To add a Schedule, do the following: 1. On the Profile page click 2. Click and then select Create Schedule. The Create Schedule window appears: Item Description...
  • Page 216: Log

    KVM over IP Matrix System User Manual Click Log in the System Status panel to open the settings. The Log page lists events that take place and provides a breakdown of the time, user, severity, device, and log information. You can change the sort order of the display by clicking on the column headings.
  • Page 217: Chapter 7. System Settings

    Chapter 7 System Settings Overview The System Settings are accessed by clicking from the System Status page (see System Status, page 157). There are 7 tabs to configure the KE Manager system settings: General, ANMS, FW Upgrade, Redundancy, Backup/Restore, Certificates, and Sessions. General Clicking from the system status page opens the General tab, as shown...
  • Page 218 KVM over IP Matrix System User Manual Heading Item Description Basic KE Manager Version This provides the version of the KE Manager software. Serial Number This provides the serial number and a link to upgrade the software. KE Manager Name Enter a name for the KE Manager.
  • Page 219 Chapter 7. System Settings Heading Item Description Fast Switching Select the default resolution to use so that you can switch faster when changing Receiver to Transmitter connections. If the monitor you are using does not support fast switching the video may not display correctly when this setting is enabled.
  • Page 220: Connection Redundancy (Ke6910 / 6912 Only)

    KVM over IP Matrix System User Manual Heading Item Description EDID Mode EDID Mode Use this drop-down menu to set the default EDID mode for all Transmitters. To set a different EDID mode for each Transmitter, use the drop-down menu to select Customized and then click Edit. A Transmitter list will appear with drop-down menus to configure each device’s EDID mode.
  • Page 221 Chapter 7. System Settings 3. For Alarm Sound, click Enable. 4. To create a new list, click New. A Priority List 1 will be shown. (Click New again to create another list.) 5. Select the transmitters you wish to be in the list from the “Available TX” list and click Add.
  • Page 222 KVM over IP Matrix System User Manual To deselect the transmitter, click to select the transmitter from the “Selected TX” list and click Remove. The transmitter will be shifted back to the “Available TX” list. 6. Select a target receiver by first clicking the drop-down menu “Target RX”, and select a receiver.
  • Page 223: Anms

    Chapter 7. System Settings ANMS The ANMS (Advanced Network Management Settings) tab is used to set up login authentication and authorization management from external sources. It is organized with two pages – each with a series of related panels, as described below.
  • Page 224 KVM over IP Matrix System User Manual 3. Key in the email address of where the report is being sent from in the From field. Note: 1. Only one email address is allowed in the From field, and it cannot exceed 64 Bytes. 2.
  • Page 225: Authentication & Authorization

    Chapter 7. System Settings Authentication & Authorization RADIUS Settings To allow authentication and authorization through a RADIUS server, do the following: 1. Check Enable. 2. Fill in the IP addresses and service port of the Preferred RADIUS Server and Alternate RADIUS Server. 3.
  • Page 226 AD server reply before it times out. Admin DN Consult the LDAP / AD administrator to ascertain the appropriate entry for this field. For example, the entry might look like this: ou=kn4132,dc=aten,dc=com Admin Name Key in the LDAP administrator’s username. Password Key in the LDAP administrator’s password.
  • Page 227 Chapter 7. System Settings Note: If this method is used, the LDAP schema for MS Active Directory must be extended. Without schema – Only the Usernames used on the KE Manager are matched to the names on the LDAP / AD server. User privileges are the same as the ones configured in the KE Manager.
  • Page 228: Fw Upgrade

    KVM over IP Matrix System User Manual FW Upgrade In FW Upgrade all KE devices that are online are listed, allowing you to select which devices get upgraded. New firmware versions can be downloaded from our website as they become available. Check the website regularly to find the latest upgrade packages.
  • Page 229: Firmware Upgrade Recovery

    Chapter 7. System Settings or higher than the upgrade version, a popup message appears, to inform you of the situation and stops the upgrade procedure. If you didn't enable Check FW Version, the upgrade file is installed without checking what its level is. If you cancel the firmware upgrade, you have to wait 12 seconds before you can disable Check FW Version and restart the firmware upgrade.
  • Page 230: Redundancy

    KVM over IP Matrix System User Manual Redundancy The Redundancy tab allows you to set up a backup computer in case the computer hosting the KE Manager goes offline. If the KE Manager goes offline, the secondary computer will automatically take over operations, allowing all connections to continue without disruption –...
  • Page 231 Chapter 7. System Settings 7. On the primary computer, log in to the KE Manager, click and go to the Redundancy tab. 8. Check Enable Redundancy and select the Primary radio button. 9. Use the Secondary Server IP drop-down menu to select the secondary IP address.
  • Page 232: Backup / Restore

    KVM over IP Matrix System User Manual Backup / Restore The Backup/Restore tab is divided into three panels: Backup, Restore, and Export Device List: The operations to perform backup/restore procedures are described in the table below and in the section that follows: Procedure Operation Backup...
  • Page 233: Backup

    Chapter 7. System Settings Backup To back up system configuration settings, do the following: 1. (Optional) In the Backup panel, check Add Password, and provide a password for the backup file. Note: Providing a password is a security feature – if you provide a password, you will need to give the same password in order to restore the configuration settings from this file.
  • Page 234: Certificates

    For enhanced security, the Private Certificate section allows you to use your own private encryption key and signed certificate, rather than the default ATEN certificate. There are two methods for establishing your private certificate: generating a self-signed certificate;...
  • Page 235: Certificate Signing Request

    2. Click Browse to the right of Certificate Filename; and browse to where your certificate file is located; and select it. 3. Click Import to complete the procedure. Note: Clicking Restore Defaults returns the device to using the default ATEN certificate. Certificate Signing Request The Certificate Signing Request (CSR) section provides an automated way of obtaining and installing a CA signed SSL server certificate.
  • Page 236 KVM over IP Matrix System User Manual Information Example State or Province Taiwan Locality Taipei Organization Your Company, Ltd. Organization Unit Tech Department Common Name mycompany.com Note: This must be the exact domain name of the site that you want the certificate to be valid for. If the site’s domain name is www.mycompany.com, and you only specify mycompany.com, the certificate will not be valid.
  • Page 237: Sessions

    Chapter 7. System Settings Sessions The Sessions tab shows all of the users that are logged into KE Manager and OSD sessions and provides information concerning the “who, where and when” of each session. This page also gives the administrator the option of forcing a user logout by selecting the user and clicking Kill Session next to each user.
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  • Page 239: Overview

    Chapter 8 Connections Overview The Connections panel is found on the KE Matrix Manager Main Page, just below System Status. Connections provides a diagram of current Transmitter to Receiver connections. Before connections are established the panel appears blank, as shown below. To connect Receivers to Transmitters, use the Instant Link panel (page 149), or create a connection Profile (page 193).
  • Page 240: Connections

    KVM over IP Matrix System User Manual Connections When Receivers connect to Transmitters, they appears in the Connections panel. There are two columns – each lists either Transmitters or Receivers. The columns can be swapped by click the TX-RX or RX-TX button. Devices in the left column can be clicked to display their connection to devices, shown in the right column.
  • Page 241 Chapter 8. Connections Item Description Click this icon to Refresh the Transmitters and Receivers list in Connections panel. Undo Click this icon to undo the most recent disconnection.
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  • Page 243: Overview

    Chapter 9 Scheduled Profile Overview The Scheduled Profile panel is found on the KE Matrix Manager Main Page, just below Connections. Scheduled Profiles displays connection profiles that have been scheduled. Click Go to Schedule to edit and create profile schedules (page 197).
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  • Page 245: Overview

    Chapter 10 Sessions Overview The Sessions panel is found at the bottom of the KE Matrix Manager Main Page, just below Scheduled Profile. Sessions displays information about users logged into devices and the KE Matrix Manager web GUI. Click Go to Sessions to view the settings page (see page 219).
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  • Page 247: Chapter 11. Firmware Upgrade Utility

    Check the web site regularly to find the latest packages and information relating to them: http://www.aten.com For browser based firmware upgrade, please refer to FW Upgrade on page 210. Preparation 1.
  • Page 248: Starting The Upgrade

    KVM over IP Matrix System User Manual Starting the Upgrade To upgrade your firmware: 1. Run the downloaded Firmware Upgrade Package file - either by double clicking the file icon, or by opening a command line and entering the full path to it.
  • Page 249 Chapter 11. Firmware Upgrade Utility 4. The Utility inspects your installation. All the devices capable of being upgraded by the package are listed in the Select Master Device list. 5. After you have made your device selection, Click OK and then Next to begin the upgrade.
  • Page 250: Upgrade Succeeded

    KVM over IP Matrix System User Manual Upgrade Succeeded After the upgrade has completed, a screen appears to inform you that the procedure was successful:...
  • Page 251: Firmware Upgrade Recovery

    Chapter 11. Firmware Upgrade Utility Firmware Upgrade Recovery If the Upgrade Succeeded screen doesn't appear or the upgrade procedure is abnormally halted (due to computer crash, power failure, etc.), the device may become inoperable. If you find that the device does not work following a failed or interrupted upgrade, do the following 1.
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  • Page 253: Chapter 12. Cli Commands

    Chapter 12 CLI Commands Serial Control Protocol Commands The KE Series’s built-in bi-directional RS-232 serial interface and LAN port connection allows system control via Receivers through a high-end controller or PC. This control feature can also be accessed via TCP/IP through a computer running Telnet.
  • Page 254: Device/Profile Commands

    KVM over IP Matrix System User Manual Device/Profile Commands When typing a device or profile into a command string, you can enter the name by: IP address (device only), ID or @ with the list number in the command line interface. Use the list command to view device and profile information. Telnet The KE Series can be operated and configured via a remote terminal session using Telnet.
  • Page 255: Switch Port Command

    Chapter 12. CLI Commands Switch Port Command The formula for Switch Port commands is as follows: Command + Output + Num1 + Input + Num2 + Mode + Stream + Connect + [Enter] 1. For example, if you want to switch the Receiver’s connection to Transmitter (192.168.0.20), type the following: sw i192.168.0.20 [Enter] 2.
  • Page 256 KVM over IP Matrix System User Manual The following tables show the possible values for the Switch Port commands: Command Description Switch port command Output Description Output port command (RX) Num1 Description Output port xx: Receiver ID or IP address List # zz: 1~99 To use the 4th Receiver listed in...
  • Page 257 Chapter 12. CLI Commands Stream Description Sets the USB source stream Sets all source streams Connect Description Connect Disconnect logout Logout OSD The following table lists the available Switch Port commands: Con- Description Command Output Num1 Input Num2 Mode Stream nect exclusive video...
  • Page 258 KVM over IP Matrix System User Manual Con- Description Command Output Num1 Input Num2 Mode Stream nect Switch Receiver disconnect streams, return to OSD menu. exclusive video Switch Receiver to input @zz with [mode] access share audio to stream source(s). occupy serial zz: Transmitter # by...
  • Page 259: Mute Command

    Chapter 12. CLI Commands Mute Command The Mute command allows you to enable or disable the audio. The formula for the Mute command is as follows: Command + Output + Num1 + Control + [Enter] 1. For example, to turn mute off (audio on) for the Receiver, type the following: mute off [Enter] 2.
  • Page 260 KVM over IP Matrix System User Manual Command Output Num1 Control Description mute Turn mute on for Receiver mute Turn mute off for Receiver Note: 1. Each command string can be separated with a space. 2. The Control command string can be skipped and off will be used by default.
  • Page 261: Profile Command

    Chapter 12. CLI Commands Profile Command The Profile command allows you to connect profiles and video walls. The formula for Profile commands is as follows: Command + Profile + Num1 + Control + [Enter] 1. For example, to connect profile 8 and lock the OSD menu, type the following: profile f8 [Enter] 2.
  • Page 262 KVM over IP Matrix System User Manual The following table lists the available Profile commands: Command Profile Num1 Control Description profile lock Connect profile xx, lock OSD access xx:1~99 profile release Connect profile xx, allow OSD access xx:1~99 profile back Disconnect profile xx and return Receiver to OSD menu...
  • Page 263: Edid Command

    Checks the EDID of all connected displays and the source device uses the best common resolution for all displays (see EDID Mode, page 123). default Implements ATEN’s default EDID. (default) manual Manually set the EDID configuration from the Receiver’s OSD (see EDID Mode,...
  • Page 264 KVM over IP Matrix System User Manual The following table lists the available EDID commands: Command Address Number Control Enter Description edid auto [Enter] Set EDID of address xx to auto. xx: Device ID or IP Address edid remix [Enter] Set EDID of address xx to remix. xx: Device ID or IP Address edid default...
  • Page 265: Reset Command

    Chapter 12. CLI Commands Reset Command The Reset command allows you to reset a device back to the default factory settings. Reset includes resetting the devices IP address. The formula for the Reset command is as follows: Command + Address + Number + [Enter] 1.
  • Page 266: Rs-232 Command

    KVM over IP Matrix System User Manual RS-232 Command The RS-232 command allows you to set the RS-232 settings for a device. The formula for the RS-232 command is as follows: Command + Address + Number + Baud Rate + Parity + Data Bit + Stop Bit + Flow Control [Enter] 1.
  • Page 267 Chapter 12. CLI Commands Data Bit Description Sets the data bit to 7 Sets the data bit to 8 Stop Bit Description Sets the stop bit to 1 Sets the stop bit to 2 Flow Control Description None Sets flow control to none Hardware Sets flow control to hardware Sets flow control to Xon...
  • Page 268 KVM over IP Matrix System User Manual Baud Data Stop Flow Address Parity Description mand Rate Control baud 9600 Set local device baud rate to 9600 baud 19200 Set local device baud rate to 19200 baud 38400 Set local device baud rate to 38400 baud...
  • Page 269: Osd Command

    Chapter 12. CLI Commands OSD Command To enable or disable the On-Screen Display (OSD) menu for a Receiver, use the following command: Command + Output + Number + Control + [Enter] 1. For example, to enable the OSD for Receiver 192.168.0.51, type: osd o192.168.0.51 on [Enter] 2.
  • Page 270: List Command

    KVM over IP Matrix System User Manual List Command The List command allows you to retrieve information about users, settings and connections. The formula for the List command is as follows: Command + Output + Input + Number + Control [Enter] 1.
  • Page 271 Chapter 12. CLI Commands Control Description channel Lists information about the available channel(s) profile Lists information about the available profile and TV wall connections Lists information about the Receiver login Lists information about users logged into to the OSD menu connection Lists information about a Transmitters current connections...
  • Page 272: Read Command

    KVM over IP Matrix System User Manual Read Command The Read command allows you to retrieve the properties of a device. The formula for the Read command is as follows: Command + Output + Input + Number + Control [Enter] 1.
  • Page 273 Chapter 12. CLI Commands Control Description basic Read basic properties network Read network properties ipsettings Read IP settings rs232 Read RS232 properties properties Read connection properties manager Read KE Matrix Manager software properties streams Read enable media properties Read source stream IP properties (Receiver) usbmode Read USB mode properties...
  • Page 274 KVM over IP Matrix System User Manual Comman Output Input Number Control Description read rs232 Read output or input xx RS-232 properties xx: Device ID or IP address read properties Read output or input xx connection properties xx: Device ID or IP address read manager...
  • Page 275 Chapter 12. CLI Commands Comman Output Input Number Control Description read basic Read [control] network properties of local ipsettings Receiver. rs232 properties manager streams usbmode Note: 1. Each command string can be separated with a space. 2. Skip the Output or Input and Number command strings to read the local Receiver properties.
  • Page 276: Set Command

    KVM over IP Matrix System User Manual Set Command The Set command allows you to configure the properties of a device. Some settings require that both the device and Matrix Manager are online or the command will fail. The formula for the Set command is as follows: Command + Output + Input + Number + Control + Value + [Enter] 1.
  • Page 277 Chapter 12. CLI Commands Control Description Name Sets the device name Description Sets the device description ipInstallerFlag Sets the IP installer option dhcpFlag Sets the DHCP setting ipAddr Sets the IP address netmask Sets the subnet mask Sets the default gateway modeFlag Sets the device mode BaudRate...
  • Page 278 KVM over IP Matrix System User Manual Control Description audioMCastEn Sets the enable multicast audio setting Edid Sets the EDID mode selection setting VideoType Sets the video type setting ColorDepth Sets the color depth setting BandwidthLimit Sets the bandwidth limit setting VideoQty Sets the video quality setting BGRefresh...
  • Page 279 Chapter 12. CLI Commands Comm Output Input Number Control Value Description dhcpFlag Set output or input xx dhcpFlag to yy xx: Device ID or IP address yy: dhcp, static ipAddr Set output or input xx ipAddr to yy xx: Device ID or IP address yy: IP address value netmask...
  • Page 280 KVM over IP Matrix System User Manual Comm Output Input Number Control Value Description StopBit Set output or input xx StopBit to yy xx: Device ID or IP address yy: 1, 1.5, 2 FlowCtrl Set output or input xx FlowCtrl to yy xx: Device ID or IP address yy: none, hardware,...
  • Page 281 Chapter 12. CLI Commands Comm Output Input Number Control Value Description USBEnFlag Set output or input xx USBEnFlag to yy xx: Device ID or IP address yy: enable, disable RSEnFlag Set output or input xx RSEnFlag to yy xx: Device ID or IP address yy: enable, disable ManagerIP...
  • Page 282 KVM over IP Matrix System User Manual Comm Output Input Number Control Value Description OSLanguage Set input xx OSLanguage to yy xx: Device ID or IP address yy: english, japanese, french, german, spanish, korean, chinese(traditional), english(uk), swedish, arabic, belgian, canadian-bilingual, french(canada), czech, danish, finnish, greek, hebrew, hungarian,...
  • Page 283 Chapter 12. CLI Commands Comm Output Input Number Control Value Description ColorDepth Set input xx ColorDepth to yy xx: Device ID or IP address yy: 8, 16, 24, and 36 (only for KE89 Series) BandwidthLimit Set input xx BandwidthLimit to yy xx: Device ID or IP address yy: unlimited, 100, 200,...
  • Page 284 KVM over IP Matrix System User Manual Comm Output Input Number Control Value Description Resolution Set input xx Resolution to yy xx: Device ID or IP address yy: 1920x1200, 1920x1080, 1680x1050, 1600x1200, 1600x900, 1440x900, 1400x1050, 1366x768, 1280x1024, 1280x960, 1280x720, 1152x864, 1024x768, 800x600, 720x400, 640x480, 2560x1080*, 3840x2160*,...
  • Page 285: Appendix

    Appendix Safety Instructions General This product is for indoor use only. Read all of these instructions. Save them for future reference. Follow all warnings and instructions marked on the device. Do not place the device on any unstable surface (cart, stand, table, etc.). If the device falls, serious damage will result.
  • Page 286 UPS User Manual purpose of the grounding-type plug. Always follow your local/national wiring codes. Do not allow anything to rest on the power cord or cables. Route the power cord and cables so that they cannot be stepped on or tripped over. If an extension cord is used with this device make sure that the total of the ampere ratings of all products used on this cord does not exceed the extension cord ampere rating.
  • Page 287: Rack Mounting

    Appendix Rack Mounting Before working on the rack, make sure that the stabilizers are secured to the rack, extended to the floor, and that the full weight of the rack rests on the floor. Install front and side stabilizers on a single rack or front stabilizers for joined multiple racks before working on the rack.
  • Page 288: Technical Support

    UPS User Manual Technical Support International For online technical support – including troubleshooting, documentation, and software updates: http://support.aten.com For telephone support, see Telephone Support, page iii. North America Email Support support@aten-usa.com Online Troubleshooting http://www.aten-usa.com/support Technical Documentation Support Software Updates Telephone Support...
  • Page 289: Specifications

    Appendix Specifications KE6900T / KE6940T Function KE6900T KE6940T Connectors Console Keyboard 1 x USB Type A Female (White) Ports Video 1 x DVI-I Female 2 x DVI-I Female (White) (White) Mouse 1 x USB Type A Female (White) Speaker 1 x Mini Stereo Jack Female (Green) Mic.
  • Page 290 UPS User Manual Function KE6900T KE6940T Physical Housing Metal Properties Weight 1.14 kg 1.15 kg Dimensions 21.50 x 16.29 x 4.18 cm (L x W x H)
  • Page 291: Ke6900R / Ke6940R

    Appendix KE6900R / KE6940R Function KE6900R KE6940R Connectors USB Virtual Media 2 x USB Type A Female (White) Console Keyboard 1 x USB Type A Female (White) Ports Video 1 x DVI-I Female 2 x DVI-I Female (White) (White) Mouse 1 x USB Type A Female (White) Speaker 1 x Mini Stereo Jack Female (Green)
  • Page 292: Ke6900St

    UPS User Manual KE6900ST Function KE6900ST Connectors KB / Mouse USB Type B Female (White) Ports Video 1 x DVI-D Male (White) RS-232 1 x DB-9 Female (Black) Power 1 x DC Jack (Black) 1 x RJ-45 Female (Black) Switch...
  • Page 293: Ke6910

    Appendix KE6910 Function KE6910R KE6910T Connectors Virtual Media 2 x USB Type A Female (Black) Console Ports 2 x USB Type A Female 2 x USB Type A Female (White) (White) 1 x DVI-D Female (White) 1 x DVI-D Female (White) 1 x Mini Stereo Jack 1 x Mini Stereo Jack (Green)
  • Page 294 UPS User Manual Function KE6910R KE6910T Power Consumption DC 5V, 9.02 W DC 5V, 10.02 W Video Resolution Up to 2560 x 2048 @ 50 Hz Environment Operating 0–50ºC Temp. Storage -20–60ºC Temp. Humidity 0–95% RH, Non-condensing Physical Housing Metal Properties Weight 1.26 kg...
  • Page 295: Ke6912

    Appendix KE6912 Function KE6912R KE6912T Connectors Virtual Media 2 x USB Type A Female (Black) Console Ports 2 x USB Type A Female 2 x USB Type A Female (White) (White) 1 x DVI-D Female (White) 1 x DVI-D Female (White) 1 x Mini Stereo Jack 1 x Mini Stereo Jack (Green)
  • Page 296 UPS User Manual Function KE6912R KE6912T Power Consumption DC48V / 11.27W (PoE) DC48V / 12.53W (PoE) Video Resolution Up to 2560 x 2048 @ 50 Hz Environment Operating 0–50ºC Temp. Storage -20–60ºC Temp. Humidity 0–95% RH, Non-condensing Physical Housing Metal Properties Weight 1.28 kg...
  • Page 297: Ke8900S

    Appendix KE8900S Function KE8900SR KE8900ST Connectors Virtual Media 2 x USB Type A Female (Black) Console Ports 2 x USB Type A Female (Black) 1 x HDMI Female (Black) 1 x DB-9 Male (Black) KVM Ports 1 x USB Type B Female (White) 1 x HDMI Female (Black) 1 x DB-9 Male (Black)
  • Page 298: Ke8950T / Ke8952T

    UPS User Manual KE8950T / KE8952T Function KE8950T KE8952T Connectors Console Keyboard 1 x USB Type A Female (White) Ports Video 1 x HDMI Female (Silver) Mouse 1 x USB Type A Female (White) Speaker 1 x Mini Stereo Jack Female (Green) Mic.
  • Page 299: Ke8950R / Ke8952R

    Appendix KE8950R / KE8952R Function KE8950R KE8952R Connectors USB Virtual Media 2 x USB Type A Female (White) Console Keyboard 1 x USB Type A Female (White) Ports Video 1 x HDMI Female (Silver) Mouse 1 x USB Type A Female (White) Speaker 1 x Mini Stereo Jack Female (Green) Mic.
  • Page 300: Ke9900St

    UPS User Manual KE9900ST Function KE9900ST Connectors KVM Ports 1 x USB Type B Female (White) 1 x DisplayPort Female (Black) 1 x DB-9 Male (Black) Power 1 x DC Jack (Black) 1 x 3-Pole Terminal Block Connector (Green) 1 x RJ-45 (Black) Switches Reset 1 x Semi-recessed Pushbutton...
  • Page 301: Ke9950

    Appendix KE9950 Function KE9950R KE9950T Connectors Virtual Media 2 x USB Type A Female (White) Console Ports 2 x USB Type A Female (White) 1 x DisplayPort Female (Black) 1 x Mini Stereo Jack (Green) 1 x Mini Stereo Jack (Pink) 1 x DB-9 Male (Black) KVM Ports 2 x USB Type A Female...
  • Page 302 UPS User Manual Function KE9950R KE9950T Environment Operating 0–50ºC Temp. Storage -20–60ºC Temp. Humidity 0–95% RH, Non-condensing Physical Housing Metal Properties Weight 1.12 kg 1.24 kg Dimensions 21.50 x 16.29 x 4.18 cm 22.75 x 17.16 x 5.48 cm (L x W x H)
  • Page 303: Ke9952

    Appendix KE9952 Function KE9952R KE9952T Connectors Virtual Media 2 x USB Type A Female (White) Console Ports 2 x USB Type A Female (White) 1 x DisplayPort Female (Black) 1 x Mini Stereo Jack (Green) 1 x Mini Stereo Jack (Pink) 1 x DB-9 Male (Black) KVM Ports 2 x USB Type A Female...
  • Page 304 UPS User Manual Function KE9952R KE9952T Video Resolution Up to 3840 x 2160 @ 30 Hz Environment Operating 0–50ºC Temp. Storage -20–60ºC Temp. Humidity 0–95% RH, Non-condensing Physical Housing Metal Properties Weight 1.27 kg 1.15 kg Dimensions 22.75 x 21.50 x (L x W x H) 17.16 x 16.29 x...
  • Page 305: Optional Rack Mounting

    Dual Rack Mount Kit* 2X-021G Single Rack Mount Kit* 2X-031G Video Extender Rack Mount Kit** VE-RMK 1U (for KE6900ST, KE8900ST, KE8900SR and KE9900ST) *Supports KE6900/KE6910/KE6912/KE6940/KE8950/KE8952/KE9950/ KE9952. **Please refer to VE-RMK 1U User Manual on how to mount these units. Dual Rack Mounting...
  • Page 306 UPS User Manual 2. Remove the bottom and side screws from each unit. 3. Use the screws in step 2 to install the left and right mounting brackets. 4. Screw the mounting brackets to the rack.
  • Page 307: Receiver Dual Rack Mounting

    Appendix Receiver Dual Rack Mounting KE8950R is the example used here. 1. Remove the eight screws and plastic guards from the receiver units. 2. Remove four screws from the units and then use the same screws to secure the units together with the link bracket provided with the kit.
  • Page 308 UPS User Manual 3. Remove the bottom and side screws from each unit. 4. Use the screws in step 3 to install the left and right mounting brackets. 5. Screw the mounting brackets to the rack.
  • Page 309: Single Rack Mounting

    Appendix Single Rack Mounting The 2X-031G Single Rack Mounting kit installs one KE6900/KE6940/ KE8950/KE8952 unit in 1U of server rack space. 1. Remove the eight screws and plastic guards from the unit (Receiver units only). 2. Remove the bottom and side screws from the unit.
  • Page 310 UPS User Manual 3. Use the screws in step 2 to install the right and left mounting brackets. 4. Screw the mounting brackets to the rack.
  • Page 311: Ip Installer

    Appendix IP Installer From a client computer running Windows, an IP address for a transmitter or receiver can be assigned with the IP Installer utility. The utility can be obtained from the Download area of our website or from the product page on the Software &...
  • Page 312: Trusted Certificates

    UPS User Manual Trusted Certificates Overview When you try to log in to the device from your browser, a Security Alert message appears to inform you that the device’s certificate is not trusted, and asks if you want to proceed. The certificate can be trusted, but the alert is triggered because the certificate’s name is not found on the Microsoft list of Trusted Authorities.
  • Page 313: Self-Signed Private Certificates

    [Enter] until all the parameters have been keyed in). 2. If there are spaces in the input, surround the entry in quotes (e.g., “ATEN International”). To avoid having to input information during key generation the following additional parameters can be used: /C /ST /L /O /OU /CN /emailAddress.
  • Page 314: Rs-232 Pin Assignments

    UPS User Manual RS-232 Pin Assignments Pin assignments for the Transmitter and Receiver’s rear RS-232 port that is used for connecting to a serial terminal are given in the table, below: Assignment None Receive Data Transmit Data Data Terminal Ready Signal Ground Data Set Ready Request to Sent...
  • Page 315: Multicast Ip Address

    Appendix Multicast IP Address Multicasting helps to broadcast audio and video data from a transmitter to multiple Receivers over a network. To setup up Multicasting on a network switch you must know the Audio and Video Multicast IP address which can be found on the KE Transmitter.
  • Page 316: If X Is Between 128 ~ 192

    UPS User Manual If X is between 128 ~ 192 Multicast Multicast Transmitter X - 128 Video Audio Video IP Audio IP A + 128 A + 192 Address Address 172.168.27.14 168 - 128 40 + 128 40 + 192 230.168.27.14 230.232.27.14 = 168...
  • Page 317: Keys To Network Performance

    Choose the Right Cable Always use Cat 5/6e Ethernet cable or higher installed by a professional between any two devices you are installing. We recommend using ATEN Brand Ethernet cable to ensure the quality. It’s best when installing KE devices to use brand new Ethernet cabling for each part of the installation to ensure the reliability of the data being transmitted.
  • Page 318 UPS User Manual Determine the Distance Distance is an important factor when setting up networks, with a shorter distance and fewer hops through routers, data can be transmitted more efficiently. So whenever possible decrease the distance and direct network traffic effectively between subnets that communicate with each other to increase the data throughput.
  • Page 319: Choose A High Performance Switch

    Appendix Choose a High Performance Switch A high performance network switch is the means of a successful KE setup. When choosing a network switch, first select the type: Layer 2 or Layer 3 Switches You’ll need to determine whether you need a layer 2 or a layer 3 switch for your KE network.
  • Page 320: What Stackable Switches Can Do

    UPS User Manual KE devices on a network which makes fine tuning the bandwidth, data throughput and video quality easier. Stackable switches can be configured to direct the KE transmissions between many units more specifically and effectively. Standalone switches provide the same configuration features as Stackable switches but they must be set individually.
  • Page 321: Configuring Switches And Ke Devices

    Check that all KE units have been updated with the latest firmware version Recommended Network Switches Below are the network switches that have passed ATEN's stress tests using the KE Series extenders. Our tests streamed content over a network with a resolution of 1920 x 1200 @60Hz (KE69 Series, KE8900S, KE9900ST);...
  • Page 322 DLink DGS-1510 Please refer to the FAQ link below on how to select network switches and network switch information collected by ATEN Customer Service Division, where the collected information includes customer's feedback from their actual experience in using and installing the product(s).
  • Page 323: Setup Cckm Server Ip Address On Windows

    Appendix Setup CCKM Server IP address on Windows 1. Select Network and Sharing Center and click Change adapter settings. 2. Right-click Local Area Connection and select Properties. 3. In the Local Area Connection Properties window, highlight Internet Protocol Version 4 (TCP/IPv4) then click Properties. 4.
  • Page 324: Limited Warranty

    What is covered by the Limited Hardware Warranty ATEN will provide a repair service, without charge, during the Warranty Period. If a product is detective, ATEN will, at its discretion, have the option to (1) repair said product with new or repaired components, or (2) replace the entire product with an identical product or with a similar product which fulfills the same function as the defective product.

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