Ensuring User Privacy; Unpacking Shipping Carton - VeriFone P400 Installation Manual

Ensuring User
Privacy
Unpacking
Shipping Carton
CAUTION
•
Install the PED on an adjustable stand that allows consumers to swivel the
terminal sideways and/or tilt it forwards/backwards to a position that makes
visual observation of the PIN-entry process difficult.
•
Position in-store security cameras so that the PIN-entry keypad is not visible.
The following table describes the two preferred mounting methods and the
recommended measures to protect from PIN capture in four observation corridors:
Table 3 Mounting Methods and Protection Measures
Method Cashier
Countertop Use signage
without stand behind the
PED
Countertop No action
with stand needed
Verifone also recommends instruction of the cardholder regarding safe PIN-entry.
This can be done with a combination of:
•
Signage on the PED
•
Prompts on the display, possibly with a click-through screen
•
Literature at the point of sale
•
A logo for safe PIN-entry process.
Use the following guidelines to protect the user's privacy when he enters his
personal identification number (PIN):
•
The area of visibility should be no larger than a cone taken from the number 5
key at an angle of 45° and covering an area of 270° directly in front of the user.
•
You can secure PIN entry by installing an optional
Carefully inspect the shipping carton and its contents for possible tampering or
damage.
1
Remove the P400 unit from the shipping carton. The standard package
contains the PIN pad only and does not include any other cables or
accessories. Refer
about P400 related accessories.
This device is a secure product and any tampering can cause it to cease to
function or operate in an unsecured manner.
2
Remove any protective plastic wrap and place the unit on a table or
countertop.
Customer in
Queue
Install so that
customer is
between PED and
next in queue
Install so that
customer is
between PED and
next in queue
Accessories and Documentation

Unpacking Shipping Carton

Customers On-site
Elsewhere Cameras
No action Do not install
needed within view of
cameras
No action Do not install
needed within view of
cameras
Privacy Shield.
to for more information
P400/P400 P I
LUS NSTALLATION
S
ETUP
13
G
UIDE