Mercury 565 Manual page 17

WARRANTY INFORMATION
Warranty is limited to defects in material or workmanship, but only to retail
customers that purchase from a dealer authorized by Mercury Marine to
distribute the product in the country in which the sale occurred, and then only
after the Mercury Marine specified predelivery inspection process is completed
and documented.
Should you have any questions concerning warranty coverage, contact your
authorized dealer. They will be pleased to answer any questions that you may
have.
GENERAL EXCLUSIONS FROM WARRANTY
1. Minor adjustments and tune‑ups, including checking, cleaning or adjusting
spark plugs, ignition components, carburetor or EFI settings, filters, belts,
controls, and checking lubrication made in connection with normal
services.
2. Installation errors, accidents, normal wear and tear, and faded paint.
3. Damage caused by lack of maintenance.
4. Haul‑out, launch, towing charges, and all related transportation charges
and/or travel time, etc.
5. Additional service work requested by customer other than that necessary
to satisfy the warranty obligation.
6. Labor performed by other than an authorized dealer may be covered only
under following circumstances: When performed on an emergency basis
providing there are no authorized dealers in the area who can perform the
work required or have no facilities to haul out, etc., and prior factory
approval has been given to have the work performed at this facility.
7. Use of other than Mercury Precision or Quicksilver parts when making
warranty repairs.
8. Engine noise does not necessarily indicate a serious engine problem. If
diagnosis indicates a serious internal engine condition, which could result
in a failure, condition responsible for noise should be corrected under the
warranty.
9. Lower unit and/or propeller damage caused by striking a submerged
object is considered a marine hazard.
10. Water in the starter motor.
11. Starter motors and/or armatures, or field coil assemblies, which are
burned, or where lead is thrown out of commutator because of excess
cranking.
12. Valve or valve seat grinding required because of wear.
eng
5