Mercury 565 Manual page 15

WARRANTY INFORMATION
HOW TO OBTAIN WARRANTY COVERAGE
The customer must provide Mercury with a reasonable opportunity to repair
and reasonable access to the product for warranty service. Warranty claims
shall be made by delivering the product for inspection to a Mercury dealer
authorized to service the product. If purchaser cannot deliver the product to
such a dealer, written notice must be given to Mercury. We will then arrange for
the inspection and any covered repair. Purchaser in that case shall pay for all
related transportation charges and/or travel time. If the service provided is not
covered by this warranty, purchaser shall pay for all related labor and material,
and any other expenses associated with that service. Purchaser shall not,
unless requested by Mercury, ship the product or parts of the product directly to
Mercury. Proof of registered ownership must be presented to the dealer at the
time warranty service is requested in order to obtain coverage.
WHAT IS NOT COVERED
This limited warranty does not cover routine maintenance items, tune ups,
adjustments, normal wear and tear, damage caused by abuse, abnormal use,
use of a propeller or gear ratio that does not allow the engine to run in its
recommended wide‑open throttle RPM range, operation of the product in a
manner inconsistent with the recommended operation/duty cycle section of the
Warranty, Operation, and Maintenance Manual, neglect, accident,
submersion, improper installation (proper installation specifications and
techniques are set forth in the installation instructions for the product), improper
service, use of an accessory or part not manufactured or sold by us, operation
with fuels, oils or lubricants which are not suitable for use with the product,
alteration or removal of parts, water entering the engine through the fuel intake,
air intake or exhaust system, or damage to the product from insufficient cooling
water caused by blockage of the cooling system by a foreign body, running the
engine out of water, mounting the engine too high on the transom, or running
the boat with the engine trimmed out too far. The commercial use of the
product, defined as any work or employment related use of the product, or any
income generating use of the product, even if such use is only occasional, will
void the warranty. Use of the product for racing or other competitive activity, at
any point, even by a prior owner of the product, voids the warranty. Expenses
related to haul‑out, launch, towing, storage, telephone, rental, inconvenience,
slip fees, insurance coverage, loan payments, loss of time, loss of income,
tournament fees, club fees, prize money or any other type of incidental or
consequential damages are not covered by this warranty. Also, expenses
associated with the removal and/or replacement of boat partitions or material
caused by boat design for access to the product are not covered by this
warranty.
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