Call Recording - Polycom IP5000 Owner's Manual

within your organization, even at other physical addresses. To use Any
Call Pickup:
1. Pick up your HPBX phone
2. Dial *96. Press the Dial soft key to speed up the process
3. Your phone will answer the phone call that has been ringing
the longest within your organization
Group Pickup
Group Pickup allows you to answer a call ringing a phone within a
specific group of phones. Your company's Call Park Groups are used
to define which pickup group a specific phone belongs to. Use the
Admin Portal to modify Call Park Groups. To answer a call within a
specific pickup group:
1. Pick up your HPBX phone
2. Dial *97. Press the Dial soft key to speed up the process
3. The phone will answer the call in its pickup group that has been
ringing the longest

Call Recording

The Call Recording feature allows you to record calls whenever you
wish via the *80 command. Intermedia Call Recording comes in two
flavors; Automatic and On Demand. Only On Demand recording may be
initiated from the desk phone.
On Demand Call Recording
On Demand call recording allows you to turn the recording of a
conversation on and off at any time during a phone call. To use On
Demand call recording:
1. Once making or answering a phone call, once the call has been
answered by both parties, press *80. All parties in the call will hear a
prompt that call recording has started.
2. If enabled, all parties of the call will also hear a beep tone every 15
seconds to indicate recording is still in progress.
3. To manually end the call, press *80 again. All parties in the call will
hear a prompt that recording has stopped.
4. The call recording will also end if any of the following situations occur:
a. The call is ended (all parties hang up)
b. The maximum call recording limit is reached
c. Your phone's maximum call recording storage limit is reached
30