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Digital Cordless Answering System Model No. KX-TGK220BX Before initial use, see “Getting Started” on page 8. Thank you for purchasing a Panasonic product. Please read these operating instructions before using the unit and save them for future reference. TGK2xxBXUE_OI(en)_0807_ver102.pdf 1 30/8/2017 11:22:05 AM...
Table of Contents Introduction Greeting message ........34 Listening to messages .......35 Model composition ........3 Remote operation ........35 Accessory information ........3 Answering system settings ......36 Graphical symbols for use on equipment and their descriptions ..........4 Useful Information Important Information Voicemail service ........38 Character entry ..........38 For your safety ..........5 Error messages ..........40...
Introduction Other information R Design and specifications are subject to change without notice. R The illustrations in these instructions may vary slightly from the actual product. Note: R You can purchase KX-TGK210 separately and use it as an optional handset. At first, deregister the handset from the base unit additionally purchased (page 30), then re-register it to the base unit which is currently used (page 30).
Important Information R Do not allow the AC adaptor or telephone line cord to be excessively pulled, bent or For your safety placed under heavy objects. To prevent severe injury and loss of life/ Operating safeguards property, read this section carefully before using the product to ensure proper and safe R Unplug the product from power outlets operation of your product.
R Do not mix old and new batteries. Base unit location/avoiding noise R Do not open or mutilate the batteries. The base unit and other compatible Panasonic Released electrolyte from the batteries is units use radio waves to communicate with corrosive and may cause burns or injury to each other.
Important Information appliances, etc. It should not be placed in please contact your local authorities or dealer rooms where the temperature is less than and ask for the correct method of disposal. 0 °C or greater than 40 °C. Damp basements should also be avoided.
Fasten the cord by hooking it. A DSL/ADSL filter (not supplied) is required if you have a DSL/ADSL service. Note: R Use only the supplied Panasonic AC adaptor. R Use only the supplied telephone line cord. PNLV226CE: KX-TGK210BX/ KX-TGK220BX...
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AC adaptor to your telephone line. Note for battery installation R Use the supplied rechargeable batteries. For replacement, we recommend using the Panasonic rechargeable batteries noted on page 3, 6. TGK2xxBXUE_OI(en)_0807_ver102.pdf 9 30/8/2017 11:22:05 AM...
Getting Started Note for battery charging Controls R It is normal for the handset to feel warm during charging. R Clean the charge contacts of the handset, Base unit base unit, and charger with a soft and dry cloth once a month. Before cleaning the unit, disconnect from power outlets and any telephone line cords.
Getting Started n Control type Handset Soft keys By pressing a soft key, you can select the feature shown directly above it on the display. Navigator key Navigator keys functions as follows. {<} {>} – MDN, MCN, MFN, or MEN: Scroll through various lists and items.
Getting Started Item Meaning Icon Action Eco mode is set to “Eco”. Makes a call. (page 15) (page 13) Temporarily turns off the ringer The LCD and key backlight is for incoming calls. (page 15) off. (page 23) Places a call on hold. R When displayed next to the Opens the phonebook.
Getting Started Indicator Status MbN: Select your desired language. a MOKN a M Flashing – Incoming call or intercom rapidly call are now being received. (page 15, 17) – An alarm sounds. Date and time (page 26) Flashing – There are new N#101 slowly messages.
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Getting Started When this setting is selected, is not displayed in the handset display. Note: R When there is another cordless phone in use nearby, the base unit transmission power may not be reduced. R When eco mode is active, the range of the base unit is reduced in standby mode.
Making/Answering Calls Dial the phone number. a M Making calls Note: R A 3 second pause is inserted each time MDN Lift the handset and dial the phone (Pause) is pressed. number. R To correct a digit, press MCN. Press M N to make the call.
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Making/Answering Calls Press MOKN to exit. Recall/flash Note: MR/ECON allows you to use the special R Depending on the condition and quality of features of your host PBX such as transferring your telephone line, this feature may an extension call, or accessing optional emphasise existing line noise.
Making/Answering Calls Intercom Intercom calls can be made between handsets in the same radio cell. Note: R When paging the handset, the paged handset beeps for 1 minute. R If you receive an outside call while talking on the intercom, the interrupt tone sounds. To finish intercom, press M N.
Phonebook To store the name, continue from step 3, Phonebook “Editing entries”, page 19. n KX-TGK210 series: page 3 Categories You can add 50 names (16 characters max.) and phone numbers (24 digits max.) Available for: to the phonebook. KX-TGK220 series (page 3) n KX-TGK220 series: page 3 You can add 120 names (16 characters Categories can help you find entries in the...
Phonebook MbN: Select the desired category. a Press M N (right soft key) to dial the MOKN number. MbN: Scroll through the phonebook if Note: necessary. R When storing a calling card access number and your PIN in the phonebook as one KX-TGK220 series: page 3 phonebook entry, press MDN (Pause) to add pauses after the number and PIN as...
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Phonebook Editing an entry Press and hold the desired speed dial key (1 to 9). a M MbN: “Edit” a MOKN Edit the name if necessary. a MOKN Edit the phone number if necessary. a MOKN 2 times a M Erasing an entry Press and hold the desired speed dial key (1 to 9).
Programming Menu list To access the features, there are 2 methods. n Scrolling through the display menus Press MCN, MDN, MEN, or MFN to select the desired main menu. a MOKN Press MCN or MDN to select the desired item from the next sub-menus. a MOKN Press MCN or MDN to select the desired setting.
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Programming Sub-menu 1 Sub-menu 2 Settings Code – – #328 Answer Off Main menu: “Time Settings” Sub-menu 1 Sub-menu 2 Settings Code – – #101 Set Date/Time Memo Alarm Alarm1-3 <Off> #720 Once Daily Weekly – Caller ID #226 – *2, *4 Time Adjustment <Manual>...
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Programming Main menu: “Initial Setup” Sub-menu 1 Sub-menu 2 Settings Code Ringer Setup Off-6 <6> #160 – Ringer Volume <Ringtone 1> #161 – Ringtone Do Not Disturb Mode #238 – On/Off <Off> Do Not Disturb Mode <23:00/06:00> #237 – Start/End Do Not Disturb Mode 30 sec.
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Programming Main menu: “Speed Dial” Operation Code Viewing the speed dial entry. #261 KX-TGK220 series: page 3 If you program these settings using one of the handsets, you do not need to program the same item using another handset. This menu is not displayed when scrolling through the display menus. It is only available in direct command code.
Programming MbN: Select the desired snooze setting. Alarm a MOKN MOKN a M An alarm sounds at the set time for 1 minute Note: and is repeated 5 times at 5 minute intervals (snooze function). A text memo can also be R Press M N to stop the alarm completely.
Programming – “Range of Numbers”: The unit blocks Changing the start and end time calls that begin with a number stored in the call block list, such as a toll-free phone N#237 number prefix or certain area codes. Continue from step 3, “Turning do not Single phone numbers and ranges of numbers disturb mode on/off”, page 26.
Programming Enter the desired number (2-8 digits). Other programming R To erase a digit, press MCN. MOKN a M Changing the handset name Blocking incoming calls that The default handset name is “Handset 1” to have no phone number “Handset 6”. You can customise the name of each handset (“Bob”, “Kitchen”, etc.).
Programming which handsets are to be restricted. Storing Changing the base unit PIN area codes here prevents the restricted handsets from dialling any phone number in Important: that area code. R If you change the PIN (Personal N#256 Identification Number), please make note of your new PIN.
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You can increase the signal range of the base (default: “0000”). a MOKN unit by using a DECT repeater. Please use R If you forget your PIN, contact an only the Panasonic DECT repeater noted on authorised service centre. page 3. Contact your Panasonic dealer for details.
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Programming Base unit: Press and hold M N for about 5 seconds. DECT repeater: Connect the AC adaptor, then wait until indicator and indicator light green. Base unit: To exit the registration mode, press M TGK2xxBXUE_OI(en)_0807_ver102.pdf 31 30/8/2017 11:22:06 AM...
Caller ID Service phonebook, the stored name in the phonebook is displayed and logged in the Using Caller ID service caller list. Important: R This unit is Caller ID compatible. To use Caller ID features, you must subscribe to a Caller list Caller ID service.
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Caller ID Service N a MbN: “Yes” a MOKN a M Erasing all caller information N a MbN: “Yes” a MOKN a M TGK2xxBXUE_OI(en)_0807_ver102.pdf 33 30/8/2017 11:22:06 AM...
Answering System To turn off: Answering system N#328 Available for: Note: KX-TGK220 series (page 3) R When the answering system is turned on, is displayed on the handset. The answering system can answer and record calls for you when you are unavailable to answer the phone.
Answering System Operation Playing back the greeting Erase all messages message Reset to a pre-recorded N#303 greeting message If pressed within the first 5 seconds of a message, the previous message is played. To resume playback: Listening to messages MbN: “Play” a MOKN When new messages have been recorded, You can also erase as follows: is displayed on the handset with the total...
Answering System Important: Operation R In order to operate the answering system Skip message remotely, you must first set a remote (during playback) access code. Play new messages N#306 Play all messages To turn on remote operation, enter the Play greeting message desired 3-digit remote access code.
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Answering System by pressing M N on the handset. Call – If you do not record your own message, the unit will play the pre-recorded screening can be set for each handset. The greeting-only message asking callers to default setting is “On”. call again later.
Useful Information Voicemail service In addition to your unit’s answering system you may also have voicemail service from your phone service provider. Voicemail is an answering service that may be offered by your phone service provider. This service can also record calls when you are unavailable to answer the phone or when your line is busy.
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Useful Information Alphabet character table (ABC) Numeric entry table (0-9) Greek character table ( Extended 1 character table ( R The following are used for both uppercase and lowercase: Extended 2 character table ( TGK2xxBXUE_OI(en)_0807_ver102.pdf 39 30/8/2017 11:22:06 AM...
Useful Information R The following are used for both uppercase and lowercase: Cyrillic character table ( Error messages Display message Cause/solution Base no power R Confirm the base unit’s AC adaptor is connected to the unit and the power outlet correctly. No link.
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Useful Information General use Problem Cause/solution The handset does not turn R Place the handset on the base unit or charger to turn on the on even after installing handset. charged batteries. The unit does not work. R Make sure the batteries are installed correctly (page 8). R Fully charge the batteries (page 9).
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Useful Information Battery recharge Problem Cause/solution The handset beeps and/or R Battery charge is low. Fully charge the batteries (page 9). flashes. I fully charged the R Clean the battery ends ( ) and the charge contacts with batteries, but a dry cloth and charge again.
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Useful Information Caller ID Problem Cause/solution Caller information is not R You must subscribe to a Caller ID service. Contact your phone displayed. service provider for details. R If your unit is connected to any additional telephone equipment, remove and plug the unit directly into the wall jack. R If you use a DSL/ADSL service, we recommend connecting a DSL/ADSL filter between the base unit and the telephone line jack.
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Useful Information Liquid damage Problem Cause/solution Liquid or other form of R Disconnect the AC adaptor and telephone line cord from the moisture has entered the base unit. Remove the batteries from the handset and leave to handset/base unit. dry for at least 3 days. After the handset/base unit are completely dry, reconnect the AC adaptor and telephone line cord.