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Before initial use, see "Getting Started"
on page 8.
Thank you for purchasing a Panasonic product.
Please read these operating instructions before using the unit and save them for
future reference.
TGK2xxBXUE_OI(en)_0807_ver102.pdf 1
Operating Instructions
Digital Cordless Phone
Model No.
Digital Cordless Answering System
Model No.
KX-TGK210BX
KX-TGK210UE
KX-TGK220BX
30/8/2017 11:22:05 AM

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Summary of Contents for Panasonic KX-TGK210BX

  • Page 1 Digital Cordless Answering System Model No. KX-TGK220BX Before initial use, see “Getting Started” on page 8. Thank you for purchasing a Panasonic product. Please read these operating instructions before using the unit and save them for future reference. TGK2xxBXUE_OI(en)_0807_ver102.pdf 1 30/8/2017 11:22:05 AM...
  • Page 2: Table Of Contents

    Table of Contents Introduction Greeting message ........34 Listening to messages .......35 Model composition ........3 Remote operation ........35 Accessory information ........3 Answering system settings ......36 Graphical symbols for use on equipment and their descriptions ..........4 Useful Information Important Information Voicemail service ........38 Character entry ..........38 For your safety ..........5 Error messages ..........40...
  • Page 3: Introduction

    Telephone line cord Rechargeable batteries Handset cover PNLV226CE: KX-TGK210BX/KX-TGK220BX PNLV226E: KX-TGK210UE See page 3 for replacement battery information. Additional/replacement accessories Please contact your nearest Panasonic dealer for sales information. Accessory item Model number/Specifications Rechargeable Battery type: – Nickel metal hydride (Ni-MH) batteries –...
  • Page 4: Graphical Symbols For Use On Equipment And Their Descriptions

    Introduction Other information R Design and specifications are subject to change without notice. R The illustrations in these instructions may vary slightly from the actual product. Note: R You can purchase KX-TGK210 separately and use it as an optional handset. At first, deregister the handset from the base unit additionally purchased (page 30), then re-register it to the base unit which is currently used (page 30).
  • Page 5: Important Information

    Important Information R Do not allow the AC adaptor or telephone line cord to be excessively pulled, bent or For your safety placed under heavy objects. To prevent severe injury and loss of life/ Operating safeguards property, read this section carefully before using the product to ensure proper and safe R Unplug the product from power outlets operation of your product.
  • Page 6: Important Safety Instructions

    R Do not mix old and new batteries. Base unit location/avoiding noise R Do not open or mutilate the batteries. The base unit and other compatible Panasonic Released electrolyte from the batteries is units use radio waves to communicate with corrosive and may cause burns or injury to each other.
  • Page 7: Other Information

    Important Information appliances, etc. It should not be placed in please contact your local authorities or dealer rooms where the temperature is less than and ask for the correct method of disposal. 0 °C or greater than 40 °C. Damp basements should also be avoided.
  • Page 8: Getting Started Setting Up

    Fasten the cord by hooking it. A DSL/ADSL filter (not supplied) is required if you have a DSL/ADSL service. Note: R Use only the supplied Panasonic AC adaptor. R Use only the supplied telephone line cord. PNLV226CE: KX-TGK210BX/ KX-TGK220BX...
  • Page 9 AC adaptor to your telephone line. Note for battery installation R Use the supplied rechargeable batteries. For replacement, we recommend using the Panasonic rechargeable batteries noted on page 3, 6. TGK2xxBXUE_OI(en)_0807_ver102.pdf 9 30/8/2017 11:22:05 AM...
  • Page 10: Controls

    Getting Started Note for battery charging Controls R It is normal for the handset to feel warm during charging. R Clean the charge contacts of the handset, Base unit base unit, and charger with a soft and dry cloth once a month. Before cleaning the unit, disconnect from power outlets and any telephone line cords.
  • Page 11: Display Icons

    Getting Started n Control type Handset Soft keys By pressing a soft key, you can select the feature shown directly above it on the display. Navigator key Navigator keys functions as follows. {<} {>} – MDN, MCN, MFN, or MEN: Scroll through various lists and items.
  • Page 12: Turning The Power On/Off

    Getting Started Item Meaning Icon Action Eco mode is set to “Eco”. Makes a call. (page 15) (page 13) Temporarily turns off the ringer The LCD and key backlight is for incoming calls. (page 15) off. (page 23) Places a call on hold. R When displayed next to the Opens the phonebook.
  • Page 13: Date And Time

    Getting Started Indicator Status MbN: Select your desired language. a MOKN a M Flashing – Incoming call or intercom rapidly call are now being received. (page 15, 17) – An alarm sounds. Date and time (page 26) Flashing – There are new N#101 slowly messages.
  • Page 14 Getting Started When this setting is selected, is not displayed in the handset display. Note: R When there is another cordless phone in use nearby, the base unit transmission power may not be reduced. R When eco mode is active, the range of the base unit is reduced in standby mode.
  • Page 15: Making/Answering Calls

    Making/Answering Calls Dial the phone number. a M Making calls Note: R A 3 second pause is inserted each time MDN Lift the handset and dial the phone (Pause) is pressed. number. R To correct a digit, press MCN. Press M N to make the call.
  • Page 16 Making/Answering Calls Press MOKN to exit. Recall/flash Note: MR/ECON allows you to use the special R Depending on the condition and quality of features of your host PBX such as transferring your telephone line, this feature may an extension call, or accessing optional emphasise existing line noise.
  • Page 17: Intercom

    Making/Answering Calls Intercom Intercom calls can be made between handsets in the same radio cell. Note: R When paging the handset, the paged handset beeps for 1 minute. R If you receive an outside call while talking on the intercom, the interrupt tone sounds. To finish intercom, press M N.
  • Page 18: Phonebook

    Phonebook To store the name, continue from step 3, Phonebook “Editing entries”, page 19. n KX-TGK210 series: page 3 Categories You can add 50 names (16 characters max.) and phone numbers (24 digits max.) Available for: to the phonebook. KX-TGK220 series (page 3) n KX-TGK220 series: page 3 You can add 120 names (16 characters Categories can help you find entries in the...
  • Page 19: Speed Dial

    Phonebook MbN: Select the desired category. a Press M N (right soft key) to dial the MOKN number. MbN: Scroll through the phonebook if Note: necessary. R When storing a calling card access number and your PIN in the phonebook as one KX-TGK220 series: page 3 phonebook entry, press MDN (Pause) to add pauses after the number and PIN as...
  • Page 20 Phonebook Editing an entry Press and hold the desired speed dial key (1 to 9). a M MbN: “Edit” a MOKN Edit the name if necessary. a MOKN Edit the phone number if necessary. a MOKN 2 times a M Erasing an entry Press and hold the desired speed dial key (1 to 9).
  • Page 21: Programming

    Programming Menu list To access the features, there are 2 methods. n Scrolling through the display menus Press MCN, MDN, MEN, or MFN to select the desired main menu. a MOKN Press MCN or MDN to select the desired item from the next sub-menus. a MOKN Press MCN or MDN to select the desired setting.
  • Page 22 Programming Sub-menu 1 Sub-menu 2 Settings Code – – #328 Answer Off Main menu: “Time Settings” Sub-menu 1 Sub-menu 2 Settings Code – – #101 Set Date/Time Memo Alarm Alarm1-3 <Off> #720 Once Daily Weekly – Caller ID #226 – *2, *4 Time Adjustment <Manual>...
  • Page 23 Programming Main menu: “Initial Setup” Sub-menu 1 Sub-menu 2 Settings Code Ringer Setup Off-6 <6> #160 – Ringer Volume <Ringtone 1> #161 – Ringtone Do Not Disturb Mode #238 – On/Off <Off> Do Not Disturb Mode <23:00/06:00> #237 – Start/End Do Not Disturb Mode 30 sec.
  • Page 24 Programming Sub-menu 1 Sub-menu 2 Settings Code Message Indicator – – #278 – <On> #165 – Keytones – – #255 Area Code – – #256 Call Restrict – #200 Auto Talk <Off> Line Setup <Tone> #120 Dial Mode Pulse 80 msec. #121 *2, *9 Recall/Flash...
  • Page 25 Programming Main menu: “Speed Dial” Operation Code Viewing the speed dial entry. #261 KX-TGK220 series: page 3 If you program these settings using one of the handsets, you do not need to program the same item using another handset. This menu is not displayed when scrolling through the display menus. It is only available in direct command code.
  • Page 26: Alarm

    Programming MbN: Select the desired snooze setting. Alarm a MOKN MOKN a M An alarm sounds at the set time for 1 minute Note: and is repeated 5 times at 5 minute intervals (snooze function). A text memo can also be R Press M N to stop the alarm completely.
  • Page 27: Nuisance Call Block

    Programming – “Range of Numbers”: The unit blocks Changing the start and end time calls that begin with a number stored in the call block list, such as a toll-free phone N#237 number prefix or certain area codes. Continue from step 3, “Turning do not Single phone numbers and ranges of numbers disturb mode on/off”, page 26.
  • Page 28: Other Programming

    Programming Enter the desired number (2-8 digits). Other programming R To erase a digit, press MCN. MOKN a M Changing the handset name Blocking incoming calls that The default handset name is “Handset 1” to have no phone number “Handset 6”. You can customise the name of each handset (“Bob”, “Kitchen”, etc.).
  • Page 29: Registering A Unit

    Programming which handsets are to be restricted. Storing Changing the base unit PIN area codes here prevents the restricted handsets from dialling any phone number in Important: that area code. R If you change the PIN (Personal N#256 Identification Number), please make note of your new PIN.
  • Page 30 You can increase the signal range of the base (default: “0000”). a MOKN unit by using a DECT repeater. Please use R If you forget your PIN, contact an only the Panasonic DECT repeater noted on authorised service centre. page 3. Contact your Panasonic dealer for details.
  • Page 31 Programming Base unit: Press and hold M N for about 5 seconds. DECT repeater: Connect the AC adaptor, then wait until indicator and indicator light green. Base unit: To exit the registration mode, press M TGK2xxBXUE_OI(en)_0807_ver102.pdf 31 30/8/2017 11:22:06 AM...
  • Page 32: Caller Id Service

    Caller ID Service phonebook, the stored name in the phonebook is displayed and logged in the Using Caller ID service caller list. Important: R This unit is Caller ID compatible. To use Caller ID features, you must subscribe to a Caller list Caller ID service.
  • Page 33 Caller ID Service N a MbN: “Yes” a MOKN a M Erasing all caller information N a MbN: “Yes” a MOKN a M TGK2xxBXUE_OI(en)_0807_ver102.pdf 33 30/8/2017 11:22:06 AM...
  • Page 34: Answering System

    Answering System To turn off: Answering system N#328 Available for: Note: KX-TGK220 series (page 3) R When the answering system is turned on, is displayed on the handset. The answering system can answer and record calls for you when you are unavailable to answer the phone.
  • Page 35: Listening To Messages

    Answering System Operation Playing back the greeting Erase all messages message Reset to a pre-recorded N#303 greeting message If pressed within the first 5 seconds of a message, the previous message is played. To resume playback: Listening to messages MbN: “Play” a MOKN When new messages have been recorded, You can also erase as follows: is displayed on the handset with the total...
  • Page 36: Answering System Settings

    Answering System Important: Operation R In order to operate the answering system Skip message remotely, you must first set a remote (during playback) access code. Play new messages N#306 Play all messages To turn on remote operation, enter the Play greeting message desired 3-digit remote access code.
  • Page 37 Answering System by pressing M N on the handset. Call – If you do not record your own message, the unit will play the pre-recorded screening can be set for each handset. The greeting-only message asking callers to default setting is “On”. call again later.
  • Page 38: Useful Information

    Useful Information Voicemail service In addition to your unit’s answering system you may also have voicemail service from your phone service provider. Voicemail is an answering service that may be offered by your phone service provider. This service can also record calls when you are unavailable to answer the phone or when your line is busy.
  • Page 39 Useful Information Alphabet character table (ABC) Numeric entry table (0-9) Greek character table ( Extended 1 character table ( R The following are used for both uppercase and lowercase: Extended 2 character table ( TGK2xxBXUE_OI(en)_0807_ver102.pdf 39 30/8/2017 11:22:06 AM...
  • Page 40: Error Messages

    Useful Information R The following are used for both uppercase and lowercase: Cyrillic character table ( Error messages Display message Cause/solution Base no power R Confirm the base unit’s AC adaptor is connected to the unit and the power outlet correctly. No link.
  • Page 41 Useful Information General use Problem Cause/solution The handset does not turn R Place the handset on the base unit or charger to turn on the on even after installing handset. charged batteries. The unit does not work. R Make sure the batteries are installed correctly (page 8). R Fully charge the batteries (page 9).
  • Page 42 Useful Information Battery recharge Problem Cause/solution The handset beeps and/or R Battery charge is low. Fully charge the batteries (page 9). flashes. I fully charged the R Clean the battery ends ( ) and the charge contacts with batteries, but a dry cloth and charge again.
  • Page 43 Useful Information Caller ID Problem Cause/solution Caller information is not R You must subscribe to a Caller ID service. Contact your phone displayed. service provider for details. R If your unit is connected to any additional telephone equipment, remove and plug the unit directly into the wall jack. R If you use a DSL/ADSL service, we recommend connecting a DSL/ADSL filter between the base unit and the telephone line jack.
  • Page 44 Useful Information Liquid damage Problem Cause/solution Liquid or other form of R Disconnect the AC adaptor and telephone line cord from the moisture has entered the base unit. Remove the batteries from the handset and leave to handset/base unit. dry for at least 3 days. After the handset/base unit are completely dry, reconnect the AC adaptor and telephone line cord.
  • Page 45: Index

    Index Name: 28 Registration: 30 Index Hold: 15 Intercom: 17 Additional base units: 29 Key lock: 17 Additional handsets: 29 Keytones: 24 Alarm: 26 Answering calls: 15 Making calls: 15 Answering system: 34 Message indicator: 13 Call screening: 36 Missed calls: 32 Erasing messages: 35, 36 Mute: 15 Greeting message: 34...
  • Page 46 Notes TGK2xxBXUE_OI(en)_0807_ver102.pdf 46 30/8/2017 11:22:06 AM...
  • Page 47 Notes TGK2xxBXUE_OI(en)_0807_ver102.pdf 47 30/8/2017 11:22:06 AM...
  • Page 48 We recommend keeping a record of the following information to assist with any repair under warranty. Serial No. Date of purchase (found on the bottom of the base unit) Name and address of dealer Attach your purchase receipt here. © Panasonic Corporation 2017 *PNQX8523YA* *PNQX8523YA* PNQX8523YA PP0517AN0907 TGK2xxBXUE_OI(en)_0807_ver102.pdf 48 30/8/2017 11:22:06 AM...

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