Panasonic KX-TG7921E Operating Instructions Manual

Panasonic KX-TG7921E Operating Instructions Manual

Digital cordless answering system

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Model shown is KX-TG7861.
Before initial use, see "Getting Started"
on page 11.
Thank you for purchasing a Panasonic product.
Please read these operating instructions before using the unit and save them for
future reference.
Please access our online customer survey:
http://panasonic.net/pcc/tel/q
TG78xx_79xxE(en)_0407_ver112.pdf 1
Operating Instructions
Digital Cordless Answering System
Model No.
KX-TG7861E
KX-TG7862E
KX-TG7863E
KX-TG7864E
KX-TG7921E
KX-TG7922E
KX-TG7923E
2015/04/07 11:32:50

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Summary of Contents for Panasonic KX-TG7921E

  • Page 1 Model shown is KX-TG7861. Before initial use, see “Getting Started” on page 11. Thank you for purchasing a Panasonic product. Please read these operating instructions before using the unit and save them for future reference. Please access our online customer survey: http://panasonic.net/pcc/tel/q...
  • Page 2: Table Of Contents

    Table of Contents Introduction Listening to messages using the base unit .............37 Model composition ........3 Listening to messages using the Accessory information ........3 handset ............37 General information ........5 Remote operation ........38 Important Information Answering system settings ......40 For your safety ..........7 Voice Mail Service Important safety instructions ......8 Voice mail service ........41...
  • Page 3: Introduction

    Feature differences: Intercom calls can be made between handsets by purchasing and registering one or more optional handsets (page 4). R The suffix (E) in the following model numbers will be omitted in these instructions: KX-TG7861E/KX-TG7862E/KX-TG7863E/KX-TG7864E/KX-TG7921E/KX-TG7922E/ KX-TG7923E Accessory information Supplied accessories...
  • Page 4 Replacement batteries may have a different capacity from that of the supplied batteries. By registering the key finder (4 max.) to a Panasonic Digital Cordless Phone and attaching it to an easy-to-lose item in advance, you can locate and find the mislaid item to which the key finder is attached.
  • Page 5: General Information

    R In the event of problems, you should contact your equipment supplier in the first instance. Declaration of Conformity: R Panasonic System Networks Co., Ltd. declares that this equipment is in compliance with the essential requirements and other relevant provisions of Radio & Telecommunications Terminal Equipment (R&TTE) Directive 1999/5/EC.
  • Page 6 Introduction For your future reference We recommend keeping a record of the following information to assist with any repair under warranty. Serial No. Date of purchase (found on the bottom of the base unit) Name and address of dealer Attach your purchase receipt here. Helpline Tel.
  • Page 7: Important Information

    Important Information R Do not allow the AC adaptor or telephone line cord to be excessively pulled, bent or For your safety placed under heavy objects. To prevent severe injury and loss of life/ Operating safeguards property, read this section carefully before using the product to ensure proper and safe R Unplug the product from power outlets operation of your product.
  • Page 8: Important Safety Instructions

    R Do not open or mutilate the batteries. Base unit location/avoiding noise Released electrolyte from the batteries is The base unit and other compatible Panasonic corrosive and may cause burns or injury to units use radio waves to communicate with the eyes or skin.
  • Page 9: Other Information

    Important Information should not be placed in rooms where the These symbols (A, B, C) on the products, temperature is less than 0 °C or greater packaging, and/or accompanying documents than 40 °C. Damp basements should also mean that used electrical and electronic be avoided.
  • Page 10: Specifications

    Important Information Specifications R Standard: DECT (Digital Enhanced Cordless Telecommunications), GAP (Generic Access Profile) R Frequency range: 1.88 GHz to 1.90 GHz R RF transmission power: Approx. 10 mW (average power per channel) R Power source: 220–240 V AC, 50/60 Hz R Power consumption: Base unit: Standby: Approx.
  • Page 11: Getting Started

    Getting Started n Charger R Use only the supplied Panasonic AC Setting up adaptor PNLV233E. Connections “Click” n Base unit R Use only the supplied Panasonic AC adaptor PNLV226E. To power outlet Press plug firmly. Battery installation R USE ONLY Ni-MH batteries AAA (R03) Hook “Click”...
  • Page 12: Note When Setting Up

    (use). jack using a T-adaptor. Your Panasonic sales R Actual battery performance depends on shop can offer you more information about usage and ambient environment.
  • Page 13: Controls

    Getting Started unit or charger and let it charge for at least MR/ECON 7 hours. R: Recall/Flash ECO: Eco mode shortcut key N (Noise reduction key) Charge contacts Controls n Control type Soft keys Handset The handset features 2 soft keys. By pressing a soft key, you can select the feature shown directly above it on the display.
  • Page 14: Display

    Getting Started Answer on indicator Item Meaning MjN/MkN (Volume up/down) Battery level N (Repeat/Skip) N (Play/Stop) Alarm is on. (page 29) Message indicator Equalizer is set. (page 19) Privacy mode is on. (page 26) Display Ringer volume is off. (page 17) Handset display items Night mode is on.
  • Page 15: Screen Saver Mode

    Getting Started Icon Action Screen saver mode Displays the character entry mode for phonebook search. The backlight goes dark when on a call or (page 20) turns off completely after 1 minute of Turns the key lock feature off. inactivity if the handset is not on the base unit (page 19) or charger.
  • Page 16: One Touch Eco Mode

    Getting Started Note: Date and time R When there is another cordless phone Important: nearby and it is in use, the base unit transmission power may not be reduced. R When you install the batteries for the first R Activating one touch eco mode reduces the time, the handset may prompt you to set range of the base unit in standby mode.
  • Page 17: Making/Answering Calls

    Making/Answering Calls MbN: Select the desired phone number. Making calls MbN: “Yes” a MOKN a MeN Lift the handset and dial the phone number. Pause (for PBX/long distance service R To correct a digit, press MCN. users) Press M A pause is sometimes required when making When you finish talking, press MeN or calls using a PBX or long distance service.
  • Page 18: Useful Features During A Call

    Making/Answering Calls Note: MbN: Select the desired volume. R To change the recall/flash time, see MOKN a MeN page 26. Temporary handset ringer off For call waiting or Call Waiting While the handset is ringing for a call, you can Caller ID service users turn the ringer off temporarily by pressing M To use call waiting or Call Waiting Caller ID,...
  • Page 19: Key Lock

    Making/Answering Calls Press M N while talking. MbN: “Equalizer” a MOKN MbN: Select the desired setting. Press MOKN to exit. Note: R When this feature is turned on, displayed while talking. R Depending on the condition and quality of your telephone line, this feature may emphasise existing line noise.
  • Page 20: Shared Phonebook

    Shared Phonebook Press the dial key (0 to 9, or #) which Shared phonebook contains the character you are searching for (page 43). The shared phonebook allows you to make R Press the same dial key repeatedly to calls without having to dial manually. Any display the first entry corresponding to handset registered to the base unit can use each character located on that dial key.
  • Page 21 Shared Phonebook MbN: “Phonebook” a MOKN MbN: Select the desired entry. Press M N (right soft key) to dial the number. Note: R When storing a calling card access number and your PIN in the phonebook as one phonebook entry, press MDN (Pause) to add pauses after the number and PIN as necessary (page 17).
  • Page 22: Speed Dial

    Speed Dial MbN: “Yes” a MOKN Speed dial You can assign 1 phone number to each of the dial keys (1 to 3) on the handset. Viewing speed dial key assignments Adding phone numbers to speed You can see the speed dial key assignments dial keys on the handset display.
  • Page 23: Programming

    Programming Programmable settings You can customise the unit by programming the following features using the handset. To access the features, there are 2 methods. n Scrolling through the display menus N (right soft key) Press MCN, MDN, MEN, or MFN to select the desired main menu. a MOKN Press MCN or MDN to select the desired item from the next sub-menus.
  • Page 24 Programming Sub-menu 1 Sub-menu 2 Settings Code Settings 2-9: 2-9 Rings #211 Number of Rings 5: <5 Rings> 0: Auto 1: 1 Minute #305 Recording Time 3: <3 Minutes> 0: Greeting Only – #306 Remote Code Call Screening 1: <On> 0: Off #310 –...
  • Page 25 Programming Main menu: “Initial Setup” Sub-menu 1 Sub-menu 2 Settings Code Ringer Setup Ringer Volume 0-6: Off-6 <6> #160 – Handset Ringer Volume 0-6: Off-6 <3> #G160 – – Base Unit *4, *5 <Ringtone 1> #161 – Ringtone (Handset) Night Mode 1: On 0: <Off>...
  • Page 26 Programming Sub-menu 1 Sub-menu 2 Settings Code *1, *11 – – #217 Caller Barred Nuisance Call Single Number – #217 *1, *12 Block Range of Numbers – Withheld #240 <Off> Speed Dial – – #261 Eco Setup Transmission 1: <Normal> #725 2: Low Power...
  • Page 27 Programming Sub-menu 1 Sub-menu 2 Settings Code Register Register H.set – #130 (H.set: handset) – #131 Cancel Register Language Display <English> #110 Main menu: “Caller List” Operation Code Viewing the caller list. #213 Main menu: “Key Finder” Sub-menu 1 Sub-menu 2 Settings Code Search...
  • Page 28: Special Programming

    Programming If you do not want the unit to ring before the caller information is received, set to “Off”. (Caller ID subscribers only) You can only remove the first ring if the unit rings 2 times or more by default, which depends on your service provider/telephone company.
  • Page 29 Programming Enter a text memo (10 characters max.; Enter the desired hour and minute you page 43). a MOKN wish to start this feature. a MOKN R You can select 24-hour or 12-hour MbN: Select the desired alarm tone. a clock format (“AM”...
  • Page 30 Programming MbN: Select the desired setting. a MOKN 2 times Viewing/editing/erasing bar call numbers Incoming call barring (Caller ID N (right soft key) #217 subscribers only) MbN: Select the desired entry. R To exit, press MeN. Available for: To edit a number: KX-TG7861 series (page 3) N a Edit the phone number.
  • Page 31 Programming incoming call barring feature is available Viewing/editing/erasing call block instead of the nuisance call block feature. numbers Storing unwanted callers N (right soft key) #217 MbN: “Single Number” or “Range of n Storing a single phone number Numbers” a MOKN Important: R You must include the area code when MbN: Select the desired entry.
  • Page 32: Registering A Unit

    Programming R To cancel a selected handset, press Registering a handset to the the same dial key again. “ ” base unit disappears. MOKN The supplied handset and base unit are pre-registered. If for some reason the handset Select a memory location by pressing 1 is not registered to the base unit (for example, to 6.
  • Page 33 Increasing the range of the base unit You can increase the signal range of the base unit by using a DECT repeater. Please use only the Panasonic DECT repeater noted on page 4. Contact your Panasonic dealer for details. Important: R Before registering the repeater to this base unit, you must turn the repeater mode on.
  • Page 34: Caller Id Service

    Caller ID Service phonebook, the stored name in the phonebook is displayed and logged in the Using Caller ID service caller list. Important: R This unit is Caller ID compatible. To use Caller ID features, you must subscribe to a Caller list Caller ID service.
  • Page 35 Caller ID Service MbN: Select the desired entry. N a MbN: “Yes” a MOKN a MeN Erasing all caller information MCN ( ) N a MbN: “Yes” a MOKN a MeN Storing caller information to the phonebook MCN ( ) MbN: Select the desired entry.
  • Page 36: Answering System

    Answering System Answering system Turning the answering system on/off The answering system can answer and record calls for you when you are unavailable to The answering system is preset to on. answer the phone. You can also set the unit to play a greeting Base unit message but not to record caller messages by Press M...
  • Page 37: Listening To Messages Using The Base Unit

    Answering System R If new messages have been recorded, the MbN: “Yes” a MOKN base unit plays back new messages. After a beep sounds, hold the handset R If there are no new messages, the base about 20 cm away and speak clearly into unit plays back all messages.
  • Page 38: Remote Operation

    Answering System If pressed within the first 5 seconds of a MbN: Select the desired item from the message, the previous message is message list. a M played except when playing back from R You can erase the selected message the message list.
  • Page 39 Answering System Remote access code Remote commands A 3-digit remote access code must be entered You can press dial keys to access certain when operating the answering system answering system functions without waiting for remotely. This code prevents unauthorised the voice guidance to prompt you. parties from listening to your messages Operation remotely.
  • Page 40: Answering System Settings

    Answering System – Change the number of rings of the voice mail service so that the answering Answering system settings system can answer the call first. To do so, contact your service provider/ Number of rings before the unit telephone company. answers a call Caller’s recording time You can change the number of times the...
  • Page 41: Voice Mail Service

    Voice Mail Service Voice mail service Voice mail is an automatic answering service offered by your service provider/telephone company. After you subscribe to this service, your service provider/telephone company’s voice mail system answers calls for you when you are unavailable to answer the phone or when your line is busy.
  • Page 42: Intercom/Locator

    Intercom/Locator MbN: “Intercom” a MOKN Intercom MbN: Select the desired unit. a MOKN Intercom calls can be made between Wait for the paged party to answer. handsets. R If the paged party does not answer, press M N to return to the outside call. Note: To complete the transfer: R When paging the handset, the paged...
  • Page 43: Useful Information

    Useful Information Character entry The dial keys are used to enter characters and numbers. Each dial key has multiple characters assigned to it. The characters that can be entered depend on the character entry mode (page 43). – Press MFN or MEN to move the cursor left or right. –...
  • Page 44 Useful Information Extended 1 character table ( R The following are used for both uppercase and lowercase: Extended 2 character table ( R The following are used for both uppercase and lowercase: Cyrillic character table ( Helpline Tel. No.: U.K. 0344 844 3899 Ireland 01289 8333 TG78xx_79xxE(en)_0407_ver112.pdf 44 2015/04/07 11:32:52...
  • Page 45: Error Messages

    Useful Information Error messages Display message Cause/solution Base no power R The handset has lost communication with the base unit. Move closer to the base unit and try again. No link to base. R Unplug the base unit’s AC adaptor to reset the unit. Reconnect Reconnect main base the adaptor and try again.
  • Page 46: Troubleshooting

    Useful Information Troubleshooting If you still have difficulties after following the instructions in this section, disconnect the base unit’s AC adaptor and turn off the handset, then reconnect the base unit’s AC adaptor and turn on the handset. General use Problem Cause/solution The handset does not...
  • Page 47 Useful Information Problem Cause/solution I cannot register a R The maximum number of handsets (6) is already registered to handset to a base unit. the base unit. Cancel unused handset registrations from the base unit (page 32). R You entered the wrong PIN. If you forget your PIN, see “I cannot remember the PIN.”...
  • Page 48 Useful Information Problem Cause/solution The handset does not R The ringer volume is turned off. Adjust ringer volume (page 17, ring. 25). R Night mode is turned on. Turn it off (page 29). The base unit does not R The ringer volume is turned off. Adjust ringer volume (page 25). ring.
  • Page 49 Useful Information Problem Cause/solution The unit does not emit R If the first ring is turned off, the number of rings decreases by 1 the specified number of from the specified number of rings. rings. Liquid damage Problem Cause/solution Liquid or other form of R Disconnect the AC adaptor and telephone line cord from the moisture has entered the base unit.
  • Page 50: Conditions Of Guarantee

    8. The guarantee period applicable to this product shall be 12 months. Please keep these operating instructions with your receipt. Panasonic U.K. a branch of Panasonic Marketing Europe GmbH Receipt No. Date of purchase Model No.
  • Page 51: Index

    Index Hold: 18 Incoming call barring: 30 Index Intercom: 42 Key finder: 25, 27 Additional handsets: 32 Key lock: 19 Alarm: 28 Keytones: 26 Answering calls: 17 Answering system: 36 Making calls: 17 Call screening: 36 Missed calls: 34 Erasing messages: 37, 38, 39 Mute: 18 Greeting message: 36 Night mode: 29...
  • Page 52 2 Check if telephone line cord is connected. 3 Use rechargeable Ni-MH batteries. (Alkaline/Manganese/Ni-Cd batteries CANNOT be used.) 4 Read troubleshooting page in the Operating Instructions. If you still have any problems, please call the Panasonic DECT Helpline 0344 844 3899 (U.K.) 01289 8333 (Ireland) or contact us through our website: www.panasonic.co.uk...

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