Epson Workforce WF-7310 Series User Manual page 3

Solving Problems
The Printer Does Not Work as Expected. . . . . . . . . 89
The Printer Does Not Turn On or Off. . . . . . . . . 89
Power Turns Off Automatically. . . . . . . . . . . . . . 89
Paper Does Not Feed Properly. . . . . . . . . . . . . . 89
Cannot Print. . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Cannot Operate the Printer as Expected. . . . . . 109
A Message is Displayed on the LCD Screen. . . . . . 111
Paper Gets Jammed. . . . . . . . . . . . . . . . . . . . . . . 112
Preventing Paper Jams. . . . . . . . . . . . . . . . . . . 112
It is Time to Replace the Ink Cartridges. . . . . . . . . 113
Ink Cartridge Handling Precautions. . . . . . . . . 113
Replacing Ink Cartridges. . . . . . . . . . . . . . . . . 115
Continue Printing Temporarily without
Replacing Ink Cartridges. . . . . . . . . . . . . . . . . 116
It is Time to Replace the Maintenance Box. . . . . . .119
Maintenance Box Handling Precautions. . . . . . 119
Replacing a Maintenance Box. . . . . . . . . . . . . . 120
Print Quality is Poor. . . . . . . . . . . . . . . . . . . . . . .121
Color Missing, Banding, or Unexpected
Colors Appear in Printout. . . . . . . . . . . . . . . . .121
Colored Banding Appears at Intervals of
Approximately 1.1 cm or 3.3 cm. . . . . . . . . . . . 121
Blurry Prints, Vertical Banding, or
Misalignment. . . . . . . . . . . . . . . . . . . . . . . . . .122
Striped Patterns Appear. . . . . . . . . . . . . . . . . . 122
Printout Comes Out as a Blank Sheet. . . . . . . . 123
Paper Is Smeared or Scuffed. . . . . . . . . . . . . . . 124
Printed Photos are Sticky. . . . . . . . . . . . . . . . . 125
Images or Photos are Printed in Unexpected
Colors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Cannot Print Without Margins. . . . . . . . . . . . . 126
Edges of the Image are Cropped During
Borderless Printing. . . . . . . . . . . . . . . . . . . . . .127
The Position, Size, or Margins of the Printout
Are Incorrect. . . . . . . . . . . . . . . . . . . . . . . . . . 127
Printed Characters Are Incorrect or Garbled. . . 128
The Printed Image Is Inverted. . . . . . . . . . . . . . 128
Mosaic-Like Patterns in the Prints. . . . . . . . . . .129
Cannot Solve Problem. . . . . . . . . . . . . . . . . . . . . 129
Cannot Solve Printing Problems. . . . . . . . . . . . 129
Adding or Replacing the Computer or
Devices
Connecting to a Printer that has been
Connected to the Network. . . . . . . . . . . . . . . . . . 132
Using a Network Printer from a Second
Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Using a Network Printer from a Smart Device. . 133
Re-setting the Network Connection. . . . . . . . . . . 133
When Replacing the Wireless Router. . . . . . . . .133
When Changing the Computer. . . . . . . . . . . . . 134
Changing the Connection Method to the
Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Making Wi-Fi Settings from the Control Panel. .136
Connecting a Smart Device and Printer Directly
(Wi-Fi Direct). . . . . . . . . . . . . . . . . . . . . . . . . . . 140
About Wi-Fi Direct. . . . . . . . . . . . . . . . . . . . . 140
Connecting to an iPhone, iPad or iPod touch
using Wi-Fi Direct. . . . . . . . . . . . . . . . . . . . . . 140
Connecting to Android Devices using Wi-Fi
Direct. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
Connecting to Devices other than iOS and
Android using Wi-Fi Direct. . . . . . . . . . . . . . . 145
Disconnecting Wi-Fi Direct (Simple AP)
Connection. . . . . . . . . . . . . . . . . . . . . . . . . . . 148
Changing the Wi-Fi Direct (Simple AP)
Settings Such as the SSID. . . . . . . . . . . . . . . . . 148
Checking the Network Connection Status. . . . . . . 149
Checking the Network Connection Status
from the Control Panel. . . . . . . . . . . . . . . . . . . 150
Printing a Network Connection Report. . . . . . . 150
Printing a Network Status Sheet. . . . . . . . . . . . 156
Checking the Network of the Computer
(Windows only). . . . . . . . . . . . . . . . . . . . . . . . 157
Product Information
Paper Information. . . . . . . . . . . . . . . . . . . . . . . . 159
Available Paper and Capacities. . . . . . . . . . . . . 159
Unavailable Paper Types. . . . . . . . . . . . . . . . . . 163
Consumable Products Information. . . . . . . . . . . . 163
Ink Cartridge Codes. . . . . . . . . . . . . . . . . . . . . 163
Maintenance Box Code. . . . . . . . . . . . . . . . . . .164
Software Information. . . . . . . . . . . . . . . . . . . . . . 164
Software for Printing. . . . . . . . . . . . . . . . . . . . 165
Software for Package Creation. . . . . . . . . . . . . .169
Software for Making Settings or Managing
Devices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169
Software for Updating. . . . . . . . . . . . . . . . . . . 171
Settings Menu List. . . . . . . . . . . . . . . . . . . . . . . . 172
General Settings. . . . . . . . . . . . . . . . . . . . . . . . 172
Print Counter. . . . . . . . . . . . . . . . . . . . . . . . . .178
Supply Status. . . . . . . . . . . . . . . . . . . . . . . . . . 179
Maintenance. . . . . . . . . . . . . . . . . . . . . . . . . . 179
Language. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180
Printer Status/Print. . . . . . . . . . . . . . . . . . . . . 180
Product Specifications. . . . . . . . . . . . . . . . . . . . . 180
Printer Specifications. . . . . . . . . . . . . . . . . . . . 180
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